From Raleigh Homeowners
Garage Door Repair in Raleigh, NC - Page 360
Precision Garage Door
Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Raleigh
Proudly serving the Raleigh, NC community with same day service.
Local Garage Door Repair in Raleigh, NC
Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Raleigh is reviewed very positively across the Raleigh-area service area, with customers consistently praising fast response, professional technicians, clear explanations, and smooth repair or installation experiences. Reviewers frequently mention same-day or next-day scheduling, knowledgeable staff who walk through options without pressure, and doors that end up quieter, smoother, and working better than before. Many customers also highlight courteous communication, punctual arrivals, and strong follow-through that builds trust and repeat business.
What Customers in Your Area Mention Most
Recent Reviews from Raleigh
martha walsh
Thank you for the five star review!
Service: General repairs & installation
Martha Walsh
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great customer service and prompt attention. The technician was very thorough and quick. Thank you!
You are very welcome Martha! Glad we could take care of your door needs. We appreciate your business and the five star review. Let us know if we can assist in the future.
Service: Garage Door Repair
Kevin Norsworthy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick, friendly and well executed. All good.
Thank you for the feedback, we appreciate it! We are happy to hear you had a good experience with our company. We appreciate your business and the five star review. Please let us know if we can help in the future.
Service: Garage Door Opener Install
Product: Garage Door Opener
Mary Porterfield
I contacted Precision Garage Door at the # listed in my area and was given an appointment for a technician to come out. I had already determined the problem was a broken spring on my 16' door. I told the person that answered the phone that I needed a spring replaced. I guess that is where I went wrong to the tune of a $75, no service, service call. I should have just asked for a free estimate instead of giving them a heads up on the problem. The technician was courteous and prompt and I do not fault him for the lame business policy/practices of Precision Garage Door. To be clear, the technician never touched my door! He did measure the size and then started giving me the bad news. $500 to replace both springs, he said I also needed a new bar that the springs attach to and also new wheels that contain the bearings on each side. They offer a "tune up" on your door for $899. To replace the door with new hardware and using my existing lift motor would be $3K!!! I asked to see some of the doors they offered and he went back to his vehicle and returned with 2 sheets of door info. He said he had talked to his manager and if I replaced the springs now, to get me operating, they would give me partial credit on a new door if I agreed to have it done within the next couple of months. I told him I wanted to think about it. At that time, he said he needed to collect a $75 service call fee. I reminded him that he performed NO service and I did not feel that I owed him for a service call, as he really only quoted me what I felt were exorbitant prices. He said the $75 would be taken off any future work. I paid the fee reluctantly, as it was not this young mans policy, but a poor customer service structure of this company. I was informed of the $75 service fee when I called BUT I did not feel I should be obligated to pay when no service was involved. I called another local company, recommended to me by 2 of my neighbors, and he fixed my problem for a fraction of what Precision wanted. I am very dissatisfied with Precision, I feel like I was taken for $75 for absolutely no service and not even a written estimate for a new door. I will tell everyone I know with a garage door, NEVER call Precision Garage Door!!! If I could rate them with "Negative" Stars that is what I would do.
Thank you for leaving this feedback. We do appreciate any comments, good or bad from customers so we can either explain what might have happened, fix an issue on our end, or use it as a training tool in the future. The scheduler on the phone certainly could have given you a price per spring to get them replaced but that would have been all they could provide as they aren't there at the home. A technician is sent out to do an evaluation of the door and spring system and also perform a 25 point inspection. After reviewing the inspection report, it shows several components failed, therefore he recommended a rebuild of your system, but also gave the option to just replace two springs. Three quotes are almost always given to a customer, one being the service fee. The service fee is something a customer is informed of when they call to make an appointment, as you mentioned, this was the case in your call. Like us, most service companies will charge a service fee no matter if work was done or not. This fee is charged to help cover the many things customers do not see, such as gas, truck maintenance, the time of the technician, insurances, etc. We are sorry we were not able to take care of your garage door needs but we hope this better explains the service fee for you.
Service: General repairs & installation
Jim Bindon
Thank you for your business and the five star review!
Service: General repairs & installation
Rick Kirkpatrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Established customer - again very satisfied with replacement of opener. Mike is excellent and always request him as technician.
Rick, Thank you for allowing us to do business with you again. We love hearing that Mike provided great service and that you were very satisfied with your experience. Please let us know if we can assist in the future.
Service: Garage Door Opener Install
Product: Opener
Suzanne Hanson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scotty was on time and changed the keypad quickly and he gave me some helpful information about it. Also the garage door check that was included was appreciated. Thanks again.
Suzanne, Thank you for the five star review. We are happy to help anytime you need us. We appreciate your business!
Joe Rogers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Having just purchased a home, we found the 16' Garage Door was noisy,and the door opener did not have the capability to link with vehicles. I called Precision to set up service and possibly a new door/opener replacement evaluation. Technician Greg Grey visited the very next day. He was VERY thorough. He showed how when using the manual release, the door was clearly unbalanced (would immediately drop closed instead of remaining at the position set) and the 1/3 HP door opener was set to Max level 10, indicating the springs/rollers were not doing their job. He gave the quote to rebuild the door and replace the door opener with a current 1/2 HP model capable of not only linking with the vehicles but also WiFi enabled via MyQ App. I asked for a quote for a new door and Greg brought in samples of non insulated / partially insulated (core filled with Expanded Polystyrene I believe) / and fully insulated (core filled with Extruded Polystyrene which has a higher R value). As we'd just moved to the neighborhood, we wanted to ensure a new door would match those in the community for looks and style to keep within HOA guidelines. Greg was very patient in helping us through the process and we chose a new Amarr Hillcrest 3000 insulated door with an R value of around 9.05 if I remember correctly. He also installed a new Liftmaster 8355W door opener, helped program the vehicles, and walked me through how to set up the MyQ App on my iPhone 11 and test it. Greg was very thorough, extremely professional, and instilled a sense of trust in us. If you're in the market for a professional team, we'd HIGHLY recommend Precision Garage Door of the Triangle!!!
Joe, Thank you so much for the kind words and the five star review. Greg is a valued employee and we are so happy to see that you saw that as well. We love hearing that our customers received a five star experience because we strive to provide that with each call we make. We appreciate your business, please let us know if you need us in the future. Enjoy the new door and opener!
Service: Garage Door Opener Install
Product: Garage Doors
Daniel Read
Thank you for the five star review!
Service: General repairs & installation
Todd Jeffreys
Excellent service!
Thank you for your business and the review!
Service: General repairs & installation
Raymond Condina
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
All around great service. Quick to respond back. Technician (Mike G.) was professional and knowledgeable. And you could tell he really enjoys what he is doing.
Raymond, We appreciate your business and the five star review. We are so pleased to hear Mike provided you with great service, he is a fantastic employee. Please let us know if we can help with any of your door needs in the future.
Service: Garage Door Repair
Product: Rollers
Lori Jeffreys
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Outstanding service!
Thank you for your business and the five star review. We love hearing that our customers received outstanding service! Please let us know if we can assist you in the future.
Service: Broken Garage Door Spring Repair
Product: Springs
Dorian Gorevin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scotty Johnson replaced everything but the tracks and doors on our 3 car garage yesterday. He was wonderful esp in explaining the damage to the old equipment, and how to use and maintain the new equipment. Left our house at 7:30 pm for another call. A very personable, professional hard worker. Hope I never need him again but if I do he will get my business!!!
Dorian, Thank you for taking the time to leave a review. We love hearing feedback from our customers and that our employees have left such a good impression. Scotty is a great employee and we are so happy he could assist you with all of your door needs. Please call us in the future if you need anything and we will send Scotty your way!
Troy Andrew
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scottie was great. Looking forward to my new door
Thank you for the five star review and we hope you enjoy your new door!
Andrew Yu
Came out in an hour and fixed a spring in 2 hours. All on a Saturday morning. Great service, reasonable price. Ask for technician Greg.
Andrew, thank you for your business and for the review. We are pleased to hear that Greg provided great service. Please reach out if you need us in the future.
Service: General repairs & installation
Richard Sutton
Thank you so much for the five star review.
Service: General repairs & installation
Antonio Lawrence
I have a Precision Garage opener, model 370, and I had a appt with Pecision. Mike showed up and he said that this model has a common problem with the commuter board but he didnt have one with him and didnt know if there was one back at the shop, if it was it could be approx $200. I was told I would be contacted the next day, it's been a week now and no contact. His visit still cost me $75, don't pay any attention to the ads on TV. I guess since they couldnt upgrade me to the $800 garage opener I wasnt important to them anymore. I went to Lowe's and bought a nicer one for $200, w/ wifi, and installed it myself. I can say they did help me make a better decision for myself. Thanks. I was later contacted and refunded my service fee. Thank you
Mr Lawrence, We are sorry that you haven't had contact with our office during the holiday season. In a normal week/month I can assure you this would not have happened. I've spoken to the technician and he explained that your board was not under warranty through Precision and advised you he would check to see if we had any boards at our warehouse that would work. He admittedly stated he forgot to call you back and make you aware of the fact we did not have the board you needed. With that being said, we would like to refund you the service fee since we obviously dropped the ball. Please feel free to call our office with any questions or concerns. Thank you for using our service and have a blessed New Year.
Service: General repairs & installation
AJ Motsinger
Scottie was terrific and provided us with a thorough explanation of the products and pricing. Great experience!
We are so glad to hear that Scottie provided you with a great experience. Thank you for taking the time to leave a five star review!
Technician: Scotty Johnson
Service: General repairs & installation
Zach & kristina Zeidler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service! The technician came out same day we called and didn’t force us to buy anything. Fixed what was needed and informed us of things to keep an eye on as our garage door ages. Probably not the cheapest service but fantastic customer service - worth the price for the convenience!
Thank you so much for your business, glad we could help take care of your door needs.
Service: Garage Door Opener Repair
Product: Garage Door Opener
Michael Greenfield
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Andy is our “go-to” guy for all garagre door issues. He is professional, has good product knowledge and is friendly. He represents your company very well.
Michael, Thank you so much for the kind words about Andy, he is certainly a valued employee! We appreciate your business and the five star review!
Technician: Andy Maynard
Service: Garage Door Opener Repair
Josh Berkowitz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Wow. Emailed yesterday (Sunday) morning about a non-urgent matter, wasn’t sure they’d be open the week of Christmas. Got a call to schedule within an hour (despite being a Sunday morning) and had the technician out by 8:30am the next day. Problem turned out to be bigger than expected, required a significant rebuild which was competed by 10:00am. Couldn’t have been more impressed by the professionalism, honesty and efficiency of the process.
Thank you, we are glad we could help take care of your door needs and get the rebuild done for you so quickly. We appreciate your business and please call if you need us in the future.
Technician: Scotty Johnson
Service: Garage Door Opener Repair
Danny LaBelle
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Was unsure of how serious our stuck door problems were. Thanks for the rapid response and diagnosis. The door is now working great. We valued your local reputation and were not disappointed. Since the door is fairly old, I may have to replace it in the near future and you will at the top of my list.
Thank you for the feedback on your experience. We appreciate your business and look forward to working with you in the future if the need arises.
Technician: Andy Maynard
Service: Garage Door Opener Repair
Jigisha Patel
Excellent timely service but little expensive..
Thank you for your review. Going over your invoice and talking to the technician, it appears that what you paid is in line with what you had done and what is charged by other companies within the Raleigh area. Please let us know if you would like to get the work completed that was quoted. Have a blessed New Year.
Service: General repairs & installation
Sean Callihan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our technician was awesome! One of the best customer service experiences I have had.
Fantastic to hear, we appreciate your business!
John DeRosa
The technician was knowledgeable and professional. Answered all my questions and volunteered suggestions to improve daily operations. Mike added a personal side to his professionalism and made the overall experience enjoyable. I would definitely use Precision Door for any future needs. Thank you!
Thank you John for the 5 star review. We are so happy to see pleased customers and also think Mike is a huge asset to our company. Happy Holidays!
Service: General repairs & installation
Dawn Case
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Greg came out on an emergency request and fix our spring problem and thoroughly checked our entire system for any other potential problems. He was very professional and polite. If I ever have another problem in the future I will request him.
Greg is great, so glad he was able to take care of your emergency call. We appreciate your business and look forward to working with you in the future if you need anything.
Service: Broken Garage Door Spring Repair
Mike
Thank you Mike for the 5 star Review!
Service: General repairs & installation
Mike Watkins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Professional. Great expertise. Friendly. Top notch company I go to every time we have a garage need. Was delighted by the same day call and service. Had springs and rollers replaced. Great work! Highly recommend Precision
Thank you so much for your repeat business and the recommendation. We love seeing our customers so pleased with the service they received!
Dolores Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Always on time, explains repairs well, and excellent customer service!! I’ve used them twice in 2 years and both experiences have been top notch!! Highly recommend!!
Thank you for continuing to trust our company with your garage door needs. We appreciate your business and your recommendation.
Service: Garage Door Repair
Product: Garage Doors
Michael Stephens
Scotty was very professional and helpful. Would gladly use precision garage doors in the future.
Thank you so much Michael for the 5 star review. We always love seeing happy customers! Have a wonderful holiday season!
Technician: Scotty Johnson
Service: General repairs & installation
