4.9 1 2 3 4 5 3,132 Reviews

From Raleigh, NC Homeowners

Garage Door Repair in Raleigh, NC - Page 4

Precision Garage Door

Same-day garage door repair in Raleigh, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh, NC FREE Service Call Over $250 With Any Repair

Serving Raleigh, NC

Proudly serving the Raleigh community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Raleigh, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Raleigh and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is consistently praised across Raleigh and nearby communities for fast, same-day service, knowledgeable technicians, and clear communication. Customers frequently highlight professional, courteous interactions, honest recommendations, and repairs or installations that leave garage doors operating smoothly, quietly, and reliably. Many reviewers also mention easy scheduling, strong follow-through, and a low-pressure approach that helps them feel informed and confident in the work being done.

What Customers in Your Area Mention Most

Responsiveness (238) Customers frequently praise the company for quick callbacks, same-day or next-day appointments, and fast arrival when garage door problems are urgent. Professionalism (222) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with from start to finish. Expertise (210) Technicians are often praised for knowing what they are doing, diagnosing problems quickly, and providing confident, skilled repairs and installations. Communication (205) Customers repeatedly mention clear explanations, helpful updates, detailed walkthroughs, and technicians who take time to answer questions and outline options. Speed (191) Many reviews emphasize quick service completion, with work often finished the same day or within an hour or two. Trustworthiness (162) Reviewers frequently describe the company as honest, upfront, and low-pressure, with recommendations that feel fair and not pushy. Service (154) Customers praise the overall service experience, often noting excellent customer care, helpful office support, and a smooth process from booking to completion. Workmanship (148) The finished work is often described as high quality, thorough, clean, and effective, with doors working better, quieter, or like new after service. Booking Experience (96) Reviewers often mention that scheduling is easy, whether online or by phone, and appreciate the convenience of booking appointments quickly.

Recent Reviews from Raleigh, NC

Brad Wilson

Google 1 2 3 4 5

Had a spring break on Saturday morning and wanted to get fix in a timely manner. I called to see what my options were and was told it could be done the same day. The technician Ricky called when he was on his way and gave us an ETA. He did a great job and explained everything. It was family night for us and a lot was going on but we are happy that we could get it fixed. We appreciate their attention to customer service and detail. Thank you!

Response from Ashley Gammon, General Manager Business Owner

Hi Brad, we're sorry to hear that your experience with Precision Garage Door Service didn't meet your expectations. We want every customer to feel confident in the service they receive, and we'd appreciate the opportunity to learn more about what happened and make things right. Our General Manager will be reaching out to you directly to talk through your experience and see how we can help.

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

John Kennedy

Google 1 2 3 4 5
Raleigh, NC 09/08/2026

I came home on Labor Day from a weekend at the beach. And after have an amazing weekend, I came home to a broken spring on My garage door. I was unable to open the door. I called Precision Door, thinking they would not be open on Labor Day to my surprise they said that they could have a technician come out immediately. I told him they didn’t have to do it today. They could do it the next day if they want it didn’t matter to me and the technician came out on Tuesday morning. Great prompt service! They were able to fix the problem. I would highly recommend this company. Chris was an army Vetran clean cut super nice. Didn’t try to up sale me on anything. Chris showed me the problems with my door and he fixed the problem. All is good.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, John. We're pleased to hear about the prompt service and that the issue with your garage door was resolved quickly. Your recommendation means a lot to us!

Chris Colucci

Technician: Chris Colucci

Service: Garage door consultation,General repairs & installation

Marc Dooner

Google 1 2 3 4 5
Raleigh, NC 09/08/2026

Service call- handled perfectly Arrival time- ahead of schedule with a 20 minute advance call Issue- clearly explained and given options for resolution Payment- clearly explained and within reason

John Patton

Technician: John Patton

Service: Garage door consultation,General repairs & installation

Charlotte Ferrell

Google 1 2 3 4 5
Zebulon, NC 09/08/2026

Great service. Called on day and they came the next day. Very pleased.

Response from Ashley Gammon, General Manager Business Owner

Charlotte, thanks for your feedback. We're pleased to hear you had a great experience with our garage door service and that we could respond promptly. Your satisfaction is essential, and we look forward to serving you again.

Chris Colucci

Technician: Chris Colucci

Service: Garage door consultation

Mariana Godwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/07/2026

I had such a great experience with Precision Garage Door Raleigh. Ricky Sanchez was awesome to work with—he was on time, knowledgeable, and made the whole process really easy. He got everything installed quickly, explained how everything worked, and made sure I was comfortable with everything before he left. He did a great job, and I really appreciate how helpful and thorough he was. I highly recommend Ricky and Precision Garage Door to anyone looking for great service and quality work!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Install

Product: Opener

Marlene Wilson

Google 1 2 3 4 5
Raleigh, NC 09/05/2026

I was totally satisfied with the service from Precision Garage Door. We had a little confusion with the BOT that helped to make an appointment, but Ashley called and sent someone out the next day. Evan was polite and competent. He fixed the problem and checked our other doors while he was here. I can only say good things about my interaction with this company!

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Marlene. We're pleased to hear about your experience with our service and the prompt follow-up. If you need any more garage door assistance, let us know!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

larry hancock

Google 1 2 3 4 5
Raleigh, NC 09/05/2026

Our entire experience with Precision was smooth and professional, from product selection to installation. Out installer (a Senior technician Jonathan ) was amazing and absolute delight.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Larry. It’s great to hear that the product selection and installation went smoothly, and that Jonathan made a positive impact. Your feedback helps us continue providing excellent garage door services in Apex.

Jonathan Morales

Door Installer: Jonathan Morales

Service: Garage door consultation,General repairs & installation

Leonard Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/05/2026

Excellent service by Evan Kopel. Very professional and pleasant and explains thoroughly what is needed and why.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Keith Stirewalt

Google 1 2 3 4 5
Raleigh, NC 09/04/2026

Excellent Product with an outstanding installation crew. Very pleased with the 2 doors and the installation. Would definately use them again.

Response from Ashley Gammon, General Manager Business Owner

Thank you, Keith, for your positive feedback. We're pleased to hear you're satisfied with the doors and our installation crew. Your support means a lot, and we look forward to assisting you again in the future!

Christopher Harrison

Door Installer: Christopher Harrison

Service: General repairs & installation

skip roy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/04/2026

Scotty was amazing. He addressed the issue in a minute, checked the doors for the excellent work he had done 2 years ago and pronounced all as well. He commented that when you use quality parts, installed by a garage door professional, they last. Clearly they do and Scotty is an outstanding Garage Door professional. Highly recommend Precision Door.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Sandra Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/04/2026

If I could have not given a star I would have as Precision gave me a quote which was doubled compared to other garage door companies. One would think as a returning customer you would be fair and not try to rip me off, but that shows what type of company you are. I will n ever call on you again!

Travis Boone

Technician: Travis Boone

Service: Broken Garage Door Spring Repair

Debbie Koshansky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Garner, NC 09/04/2026

I chose Precision Garage Door from seeing their advertisement on TV and saw them on Google search with an A plus BBB rating. They went beyond my expectations. There technician Richard was fantastic, quickly found the problem with my garage door, gave me an estimate and was able to complete the job that day. He was very personable and explained very well what the fault was. I am very satisfied with this company. A pleasure to do business with.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Bob Phelan

Google 1 2 3 4 5
Raleigh, NC 09/03/2026

Precision did a great job in making scheduling an appointment easy, they responded quickly and did a fine job with the repair I required. The service technician walked through the work to be done, gave me options and gave me recommendations on future work I was thinking about.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Bob. We're pleased to hear that scheduling your appointment was easy and that our technician provided clear options for your garage door repair. Your satisfaction is important as we strive to offer quality garage door services.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

John Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/03/2026

Had a small issue with one of my doors, and the response time was much quicker than I expected. Conner came out and was extremely polite, patient, and professional. The issue wasn’t anything major, but he took his time and wasn’t going to leave until everything was working perfectly. Really appreciate the effort and attention to detail!. Thanks, Conner, for making sure it was done right!

Connor Fisher

Door Installer: Connor Fisher

Service: Garage Door Repair

Wesley Long

Google 1 2 3 4 5
Garner, NC 09/03/2026

Quick, easy, and great service from initial visit to completion of work

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Wesley. We're pleased to hear you found our garage door service quick and easy from start to finish. Your feedback helps us maintain high standards.

Service: General repairs & installation

Jim Scales

Google 1 2 3 4 5
Raleigh, NC 09/02/2026

Went on line at 3:30. Requested help. Online showed help between 4pm and 6pm. Scheduled. Ten minutes later I get a text from Tim. Will be there by 4;15. Broken spring, gave me prices. Gave him ok and he was done in about 45 minutes. Tim was friendly, didn’t waste any time and did an excellent job. We even made it too our granddaughters volleyball game. Second time I used Precision and got excellent results.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Jim. It's great to hear that our technician provided prompt service and got everything working in time for your granddaughter's game. We appreciate your continued trust in Precision Garage Door Service.

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Monique Booker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/02/2026

A lifesaver! My car was stuck in my garage and my townhome HOA maintenance guy was moving at a snail’s pace to get it out! Evan came in and saved the day. He did a little this and a little that and told me to press the opener button and open!

Evan Kopel

Technician: Evan Kopel

Service: Broken Garage Door Spring Repair

Ben B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision is quick and professional. We appreciate that they stand behind their work as well!

John Patton

Technician: John Patton

Service: Garage Door Repair

Jeff Burrell

Google 1 2 3 4 5
Raleigh, NC 08/31/2026

Jaxon was knowledgeable, personable, proficient, expeditious, and highly skilled. He worked by himself and finished our garage door replacement timely. He thereafter proceeded to instruct us on scheduled lubrication, set up our handheld remotes, wall data pad, MyQ iPhone app and car remotes. He was extremely helpful and answered all our questions. We are 100% satisfied with his work and our new garage door.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Jeff. It's great to hear you’re satisfied with the garage door replacement and the setup process. We strive to provide efficient and skilled service.

Jaxon Nakovich

Door Installer: Jaxon Nakovich

Service: Service not listed

Bob Green

Google 1 2 3 4 5
Garner, NC 08/29/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for the great review, Bob. We're pleased you had a positive experience with our garage door services. Your feedback is appreciated!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Barbara Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 08/29/2026

Have used Precision for years! They have always provided great service.

Response from Ashley Gammon, General Manager Business Owner

Hello, thank you for the kind words and feedback. We appreciate you sharing and providing clarity into your visit. We are always here for your insight and feedback. If you have any garage door issues, please reach out to Precision Garage Door Service.

Scotty Johnson

Technician: Scotty Johnson

Service: Install Garage Doors

Ali Abdulameer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 08/28/2026

Great service very professional and John was amazing fixed our garage door just like brand new highly recommended.

Response from Ashley Gammon, General Manager Business Owner

Hello, thank you for the kind words and feedback. We appreciate you sharing and providing clarity into your visit. We are always here for your insight and feedback. If you have any garage door issues, please reach out to Precision Garage Door Service.

John Patton

Technician: John Patton

Service: Garage Door Repair

Cynthia Boxberger

Google 1 2 3 4 5
Raleigh, NC 08/27/2026

After another company's technician showed up two hours before my scheduled appointment and refused to come back during the actual time frame, I immediately reached out to Precision Garage Door. They had a technician at my house within a couple of hours, within the time frame the other company should have shown up, mind you. Richard arrived and was polite and very professional. He explained in depth what the issue was with my garage door and what my options were. He explained in depth what the issue was with my garage door and what my options were, giving me the pros and cons of each so I could make an informed decision. I never felt pressured.

Response from Ashley Gammon, General Manager Business Owner

Cynthia, thank you for sharing your experience. It's great to hear that our technician provided a thorough explanation of your garage door issue and options without any pressure. We aim to deliver prompt and professional garage door services.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Michael Schweitzer

Google 1 2 3 4 5
Raleigh, NC 08/27/2026

The tech ound the issue quick and fixed it.

Response from Ashley Gammon, General Manager Business Owner

Michael, thank you for your review. It’s great to hear the issue was identified and resolved quickly. For any future garage door needs, don't hesitate to contact us.

TJ Hedrick

Technician: TJ Hedrick

Service: General repairs & installation

Aashish Khatri

Google 1 2 3 4 5
Raleigh, NC 08/27/2026

They were prompt to respond however the quote we got was fairly ridiculous. I was told the door would have to be replaced and got a quote of $4300. To repair it would cost me $3500 and the repair included replacement of pretty much every parts and that turned out I did not have to do that, what a rip off. I reached out to a different garage door servicing company and they did it at a fraction of a cost and they were able to use most of the parts, only the vertical runner needed to be replaced along will rollers. I know who not do business with in future and it is Precision Garage Door. Moral of the story = shop around. The other garage door servicing company came the same day in the evening and got it done in 2 hours, TWO HOURS! I am not an expert in the field of garage door, but comparing the company I hired vs Precision Garage door, I almost got ripped off by Precision Garage.

Response from Ashley Gammon, General Manager Business Owner

Thank you for sharing your feedback. We understand that repair costs can be frustrating, especially when comparing different recommendations. Our technician's assessment and quote were based on what we believed was necessary to restore your garage door to safe and reliable operating condition. While there may be less expensive options available, we are committed to recommending repairs that meet safety standards and address the underlying issues we identify during our inspection. Because you mentioned you would be out of town, we also offered a lower-cost option to secure your home by safely lowering and securing the door until a permanent repair could be made. That option was declined. We respect your decision to choose another company and appreciate the opportunity to provide an estimate. We remain committed to putting safety and long-term reliability first in every recommendation we make and wish you all the best moving forward.

Andy Maynard

Technician: Andy Maynard

Service: Garage door consultation

Pat Williams

Google 1 2 3 4 5
Raleigh, NC 08/27/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for the great review, Pat. We're pleased to hear about your positive experience with our garage door services. Your support means a lot!

Travis Boone

Technician: Travis Boone

Service: Customer support

Don Schmidt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 08/26/2026

Same day service Professional technician completed and checked work Fully informed at all steps and options No hard sale pitch

Response from Ashley Gammon, General Manager Business Owner

Hello, thank you for the kind words and feedback. We love to see it and hear it! Thank you for the kind words and feedback. Have a great evening!

Ashley Woodard

Technician: Ashley Woodard

Service: Broken Garage Door Spring Repair

Philippe Bechard

Google 1 2 3 4 5
Raleigh, NC 08/25/2026

I had an old solid wood garage door that was 30 years old. It needed some repairs and adjustments. This was my second time using Precision Garage Door Service and was very happy this time as I was the first time. They are responsive to customer needs and concerns. Techs arrive on time and are experienced. I am very happy with the work done at a good price. Customer support and follow up is also a plus. I recommend Precision Garage Door Service to family, friends and neighbors. Special thank you to Lucas for the excellent work done.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Philippe. It’s great to hear you were satisfied with the repairs and the responsiveness of our team. Your recommendation means a lot to us!

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Christian Johns

Google 1 2 3 4 5
Raleigh, NC 08/25/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Christian. We're pleased to hear about your experience with our garage door services. If you need anything else, don’t hesitate to let us know.

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Taylor Holt

Google 1 2 3 4 5
Raleigh, NC 08/25/2026

Shop around! A spring on my garage door broke and I had to have it replaced quickly. They came that day and the work seems to be of good quality, but since the repair, I have called around and they seem to be priced significantly higher than all competitors.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your feedback, Taylor. We're glad we could address your garage door spring issue quickly. For pricing concerns, please call us at (919) 500-5160. We aim to provide quality garage door services and can discuss any questions you may have. We are well aware our team and our customer service rep has spoken to you since this review and you declined their options including a refund for some of it, that they shared; we are here if you would like to further talk. Have a good weekend, thanks!

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

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Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
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