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about Precision Garage Door in:
Raleigh Area, NC
Precision Garage Door of Raleighhas received 720 reviews, averaging 4.89 Stars:
Raleigh, NC
Raleigh, NC
He was so nice and kind. He did the job and did a great job cleaning things up. Please keep him on your team. I will do business again but not so soon!:)
- Tracey Hester
Raleigh, NC
Great service, Scotty was able to come before the scheduled time, which was much appreciated. Did a good job fixing the door and explaining everything.
- Jim Underwood
Raleigh, NC
I have not received my receipt for the work done.
- Craig Whitt
Product:
Garner, NC
Tim Yeager has that unusual combination of being both personable and professional. Nobody wakes up hoping that today is the day for a new garage door but having said that Tim took the sting out of it through his kindness and competence. The experience with the call center was also a good one. All in all I would highly recommend these fine folks!
- Jim Hunnicutt
Raleigh, NC
I've used Precision for all of my garage door issues in multiple homes. They've always done a great job. My recent experience was no exception. Scotty was courteous, thorough, and efficient. He fixed all of the issues with my door and it's working perfectly now. Top notch!
- Michael Pelz-sherman
Raleigh, NC
None of my garage door codes would work. Called Precision Garage and Scotty arrived the same day and immediately diagnosed the problem. The garage motor printed circuit board was bad. Scotty installed a new motor head containing the circuit board and I was good to go. In addition he also made sure MyQ remote system worked. I recommend Precision.
- Dennis Dallin
Clayton, NC
Very prompt service
- Ian Wallace
Raleigh, NC
Evan quickly determined the problem, described the problem, explained it to me. He arrived on time, was professional and friendly. Precision was easy to work with. It was good to be able to schedule the appointment.
- Jim Paris
Rolesville, NC
Arrived on time. Found the problem with weak signal from remotes and replaced the door opener electronic board in less than 30 minutes. Professional, courteous and a pleasure to deal with. We've used Precision for over ten years and always appreciate good service. Highly recommended.
- BLH
Knightdale, NC
done a very great job today
- Joey Coleman
Youngsville, NC
We are so excited to get this scheduled! Our representative, John was incredible! What an asset to your company having such a great person to explain and offer options. The process was so easy. He answered all questions and was great! Only wish you had a yard- sign I could setup to let everyone in my subdivision know what company we used to get this done.
- Larry Warshawsky
Raleigh, NC
On time. Very professional!
- Joe Daniels
Raleigh, NC
Highly recommend Precision Garage Door! Easy scheduling on line. Devin and Ryan arrived on time, assessed the problems-broken spring on one door and loud noise when opening and closing the other door. They provided information and quote to repair the problems and applied available coupons. No up selling. Excellent work! Devin and Ryan were very professional, respectful, efficient and explained the warranties and answered all my questions. Call them, you will be impressed with their knowledge and professionalism!
- HMOC
Product:
Wake Forest, NC
Our home was built in 1994. It had a Genie chain drive garage door opener. After 29 years of noisy but dependable service, we selected Precision to upgrade the system with a Lift Master top of the line belt drive unit. For a premium price, it provided very quiet service and came with a warranty. One year later, it quit working. The service technician quickly identified the problem as a broken or defective wire. No problem, all the wiring was replaced within 30 minutes and I was given a bill for $203. It turns out the installer used the previous 29 year old wiring when upgrading to the new system. Apparently, this a common problem when replacing garage door openers. No warranty credit. Suggestion: When replacing units, replace the wiring and warranty the work. It is a minimal cost item and only takes a few minutes to accomplish. It will also improve customer relations. Both of the service techs were courteous, qualified and efficient.
- Jim Mcwilliams
Garner, NC
Great experience from start to finish. We use our garage as the primary entrance to our home, so the garage door is a high-cycle door. When it failed, I called Precision of Raleigh. The woman who took my request for strand repair was very good, and thorough, and was able to give me an appointment the next day that fit my schedule. John P., the technician that worked on my door was awesome. He knew his craft and was proficient at it. He kept me informed all the way through, and in little over an hour, I had new high-cycle springs, new rod bearings, new rollers, both drums reset, and channels fine tuned. Very satisfied with the results. If you want it done right with quality materials and workmanship, this is the place to have it done.
- Jim Kurtzke
Product:
Wake Forest, NC
Our technician was Evan. He went right to work and found the problem. He was very polite and professional and installed a new opener and replaced several parts. He programmed our remotes and downloaded the app to our phone. He made sure we were satisfied and our questions were answered. Evan even left his phone number with us in case we had any questions or issues. I would highly recommend Evan and Precision. Thank you Evan!
- Kathryn Blackwell
Raleigh, NC
WOW!!! Devon and Ryan were AMAZING! They were kind, knowledgeable, professional, explained everything . They went above and beyond and did a great job ! Thank you Ryan and Devon.
- Bobbie Rostetter
Product:
Raleigh, NC
Service person quickly determined the problem and repaired it. He also explained what future problems might occur and what I should do about them. He was very customer oriented and I appreciate not being made to incur additional costs. Thanks.
- Malina Little
Youngsville, NC
Technician Evan Kopel was very professional, courteous, knowledgeable, friendly, and explanatory on the repair he did with our garage door. He thoroughly explained what was wrong with it. We highly recommend Precision Door Triangle.
- Robert Hughes
Raleigh, NC
Precision could come the same day and do a complete repair of my door on the same day. Greg Gray did an outstanding job of repairing our garage door. He kept us informed throughout the process. He worked quickly and professionally. He had the knowledge to perform the work well.
- Sandra Yarnall
Raleigh, NC
Great experience with Precision. Devon showed up on time, was courteous, fixed our broken spring and answered all questions. Highly recommend.
- Will Barlett
Product:
Raleigh, NC
I was so pleased with Precision Garage Door's service. Andy set to work immediately, and within one hour, I had a new header unit to replace the one that kept malfunctioning. Andy discussed my various options, and I ended up with a garage door that no longer makes creaks and groans every time I press my remote. They're fast and do quality work!
- Kathy Younkin
Service Provided:
Product:
Technician: Andy Maynard
Raleigh, NC
Had Devon come by and did a great job. Did repair on Garage door and found spring needed to be replaced on inspection.
- Sally Delmastro
Product:
Raleigh, NC
Evan was very thorough and knowledgeable. He explained the problem and also showed me exactly what was wrong so that I would have a clear understanding of the work he will perform. In addition, he was very professional. Thank you, Evan!
- Farra Khan
Rolesville, NC
Greg Gray is a fantastic technician. He was able to identify my problem immediately and come up with several solutions. We had him install all new parts, and now everything is working like new. I wouldn’t hesitate to recommend Greg and Precision Door Service.
- Rob Edwards
Youngsville, NC
Johnny was very knowledgeable and professional, courteous. He explained everything in detail and was easy to understand.
- Simon Stover
Wake Forest, NC
Where do I begin…PGDS of Raleigh and the service technician John simply put is/was outstanding, professional, honest and efficient in resolving my broken garage door and giving me a better understanding on the health of my garage door. Something myself and many others out there by ignoring the door. I will never do that again they have won a customer for life!
- Bill Salerno
Product:
Wake Forest, NC
Technician, Alex Glenn, called ahead and was on time. Was professional and thorough. Explained everything and was very helpful in setting up remote control and app for garage. Very satisfied. Represented the company with highest standards. Have him on my speed dial for any future issues.
- Elbert Edwards
Product:
Assistant General Manager: Alex Glenn
Raleigh, NC
Great work! Evan was efficient and knows all the details of the operation and installation of the garage door opener. He was able to diagnose and solve our problem and install a new system. He came and did the installation the same day. Our door now moves smoothly. He was very professional and also programmed our remotes and assisted with the application. Precision was recommended by a family member and I am glad I called them.
- Juan S.
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
I contacted Precision Door when my garage door spring broke. After trying to DIY fix it, I called for quote to fix/replace. The phone was answered by a person and an appointment was made for the next day. Representative (John) showed up as promised, explained the failures related to the door and assembly (30 years old mind you), and all aspects of the estimate to replace the door and opener, and verified that the selected door was in stock. Door will be replaced within 2 days of quote. I called Precision as they have a good reputation, are responsive and insured.
- Carolyn Houck