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about Precision Garage Door in:
Wake Forest, NC
Precision Garage Door of Raleighhas received 134 reviews, averaging 4.94 Stars:
Wake Forest, NC
Wake Forest, NC
Evan was very professional and explained all the issues and multiple remedies to choose from. I will definitely call Precision again on any new issues.
- David Shurson
Wake Forest, NC
Prompt and skilled garage door repair. Precision scheduled us at the last minute. Ryan Joyce explained the problem as he fixed it. Excellent job!
- Ken Holley
Wake Forest, NC
Our home was built in 1994. It had a Genie chain drive garage door opener. After 29 years of noisy but dependable service, we selected Precision to upgrade the system with a Lift Master top of the line belt drive unit. For a premium price, it provided very quiet service and came with a warranty. One year later, it quit working. The service technician quickly identified the problem as a broken or defective wire. No problem, all the wiring was replaced within 30 minutes and I was given a bill for $203. It turns out the installer used the previous 29 year old wiring when upgrading to the new system. Apparently, this a common problem when replacing garage door openers. No warranty credit. Suggestion: When replacing units, replace the wiring and warranty the work. It is a minimal cost item and only takes a few minutes to accomplish. It will also improve customer relations. Both of the service techs were courteous, qualified and efficient.
- Jim Mcwilliams
Wake Forest, NC
Our technician was Evan. He went right to work and found the problem. He was very polite and professional and installed a new opener and replaced several parts. He programmed our remotes and downloaded the app to our phone. He made sure we were satisfied and our questions were answered. Evan even left his phone number with us in case we had any questions or issues. I would highly recommend Evan and Precision. Thank you Evan!
- Kathryn Blackwell
Wake Forest, NC
Where do I begin…PGDS of Raleigh and the service technician John simply put is/was outstanding, professional, honest and efficient in resolving my broken garage door and giving me a better understanding on the health of my garage door. Something myself and many others out there by ignoring the door. I will never do that again they have won a customer for life!
- Bill Salerno
Product:
Wake Forest, NC
Technician, Alex Glenn, called ahead and was on time. Was professional and thorough. Explained everything and was very helpful in setting up remote control and app for garage. Very satisfied. Represented the company with highest standards. Have him on my speed dial for any future issues.
- Elbert Edwards
Service Provided:
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Assistant General Manager: Alex Glenn
Wake Forest, NC
Was truly impressed with the service I received from Precision Garage door Service. Called in the afternoon and had an appointment scheduled for the same afternoon. Technician actually arrived well ahead of schedule. Diagnosed the problem and presented the options to me. Service was exceptional & price I thought was reasonable. Technician setup the system and thoroughly explained everything. What was even more impressive is that the system displayed an error code - did not affect the operation. Instead of just saying don't worry about it and disappearing, when the technician worked with the manufacturer on the problem, following up with me daily on what was going on. Never felt out of the loop or abandoned. Problem is now solved.
- John Rivers
Product:
Wake Forest, NC
Greg was our technician. He arrived late on Friday afternoon but he tackled our problem quickly and efficiently. He explained exactly what he was doing in terms that we could understand. He was professional in every way and you can tell he loves his job.
- Peggy Beverage
Wake Forest, NC
The spring on our garage broke and I could not get it open. I called Precision and a technican, Devon, was there the same day. He had the replacement spring in his truck and had the problem repaired in about an hour. He was polite and informative, can't say enough about the response and service from this company. Thank you.
- Al Zack
Wake Forest, NC
Precision Garage Door Service is wonderful to deal with. Their products are quality materials and the service is very professional. Would definitely recommend to anyone considering replacement or service of their garage door/opener.
- Sue Hoit
Wake Forest, NC
A very pleasant experience overall. John was very helpful and professional. The installers, Jack and Edward were excellent and did a fabulous job. I am waiting on the hardware and would like to get an update on when that will be available/installed.
- Sue Hoit
Wake Forest, NC
I first compared prices from Precision Garage door with that of another. Their price was cheaper and so I selected them for no other reason. Now, having hired them and door installed I am so happy! With the initial consultation, I was really pleased with the professionalism. Also, upon seeing my makeshift "headprotection" set on the garage overrail, it was asked if I wanted the rails raised. Something I didn't know was possible to do and very happy it was suggested! The team that came to insult the door, was also very courteous, efficient and professional. It all works and looks great. I just love my new door.
- Nancy
Wake Forest, NC
Jonathan did an excellent job. From the start, he was very careful unloading the materials off the truck. He was meticulous and paid attention to every detail. The quality of his work was outstanding, and his personality was very pleasant as we interacted. He is, in my opinion, a huge asset to your company. Glenn Weaver
- Glenn Weaver
Wake Forest, NC
Great service, quick response and I was fully satisfied with the job I requested for my garage door.
- DG
Product:
Wake Forest, NC
Fast reply next day service fixed my garage door top notch service.
- Daniel Jackson
Wake Forest, NC
Very efficient, professional and on time
- Suzanne Burgess
Wake Forest, NC
Mr. Botts was very professional, and explained my issues. He also arrived early, and did the repairs professionally.
- Joseph Sci
Product:
Wake Forest, NC
Greg did a great job and was a very honest and overall nice man. You should be proud to have him on the Precision door team
- Bruce Macdonnell
Wake Forest, NC
Brandon Mills was great. Professional and knowledgeable. Law enforcement friendly. He repaired our broken spring In no time! Thanks Brandon!
- Kevin Bryant
Wake Forest, NC
Justin was awesome!! Very informative, and so nice. He really knows his product. We bought a door and motor! Highly recommend Justin and your company. Thank you!
- Mary jane & daniel Moseley
Product:
Wake Forest, NC
Precision was great. I called today for service and they had an opening today! Brandon came out was extremely helpful and fixed our issue promptly. His service was fantastic. Will definitely call precision and ask for Brandon when more service is needed. They were also extremely affordable and let you know costs prior to doing anything. Very good and prompt service from this company.
- Susana Peters
Wake Forest, NC
Brandon Mills in Wake Forest did a great job replacing worn and damaged parts and got our door working better than new. I called mid-morning during a holiday week and had someone out the same day. Highly recommend Brandon and Precision!
- Edward Hubbard
Product:
Wake Forest, NC
I recently purchased a home, and realized the garage door was not opening. I reached out to Precision Door, and was offered a same day appt, (which I was not able to take), they were able schedule me out a few days which fit my schedule, and the tech Andy was phenomenal. He was knowledgeable, immediately knew why the issue was, had the parts readily available on his truck for repair, and was able to explain everything to me, so that I understood what needed to happen and why it should not remain in that condition.
- Laura Bowser
Wake Forest, NC
Our garage door motor burned up yesterday. I called Precision and they sent Andy Maynard this morning. He presented us with 3 options and we chose the middle option. Andy didn’t try to upsell us and he did a phenomenal job installing the new motor and gave us a great tutorial. I would highly recommend Andy and Precision Garage Door. They were very fast, friendly, knowledgeable and efficient.
- Sherry Meachum
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Technician: Andy Maynard
Wake Forest, NC
Michael was friendly and professional. He did a great job trouble-shooting the situation and patiently explaining all of the options. We chose to rebuild our garage door. He was thorough and efficient. We highly recommend him!
- Willie Johnson
Product:
Wake Forest, NC
Precision Garage Door is top notched. They were communicative through the whole process. I love my new door and especially the new jack shaft garage opener. The installers were very professional and executed flawlessly.
- Bobby Kingsberry
Product:
Wake Forest, NC
My garage door was serviced by "Scotty." He was very thorough, knowledgeable, courteous, and professional. Scotty answered all my questions and any concerns I may have had. Great service and would recommend Scotty!
- Jacqueline Morin
Wake Forest, NC
The door is amazing. The staff was great. They were very friendly and when the work was done the job site was spotless.
- Steve Andrus
Product:
Wake Forest, NC
Brandon mills was excellent, came quickly thank you!
- Kristin Alexander
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Precision Door Service was excellent. Greg was very knowledgeable and professional, skilled and on time!!! I am very pleased with the service from Greg at Precision!
- Susan Calloway