4.9 1 2 3 4 5 11,007 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 216

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is widely praised across the Triangle for fast response, professional technicians, and dependable garage door repairs and installations. Customers frequently mention same-day or next-day scheduling, clear explanations of repair options, and work that leaves doors running smoother, quieter, and more reliably. The strongest recurring sentiment is that the company is knowledgeable, courteous, and easy to work with, with many reviewers saying they would use Precision again and recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (207) Customers repeatedly praise the company for quick callbacks, same-day or next-day appointments, and fast arrival when garage doors need urgent help. Professionalism (198) Reviewers consistently describe the technicians and office staff as professional, courteous, polite, and respectful throughout the service experience. Expertise (184) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose problems clearly while explaining what is needed in understandable terms. Communication (166) Many reviews highlight clear explanations, arrival updates, option breakdowns, and follow-through that help customers understand the work being done. Speed (152) Customers often mention that repairs and installations are completed quickly, sometimes within an hour or the same day. Workmanship (150) Reviewers praise the quality of the repair and installation work, often saying doors, openers, springs, and related parts were fixed correctly and working better than before. Friendliness (145) Technicians are often described as friendly, pleasant, personable, and easy to talk to, which contributes to a strong service experience. Booking Experience (92) Customers appreciate the easy online booking process and the ability to schedule service conveniently, including after-hours or weekend requests. Trustworthiness (88) Reviews regularly mention honesty, no-pressure recommendations, and transparent options that make customers feel confident in the company’s advice.

Recent Reviews from Raleigh

Jim Withers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service Date: Dec.11.2023 Tech: Chris C. Replaced: springs, rollers, end bearings Chris inspected our door system then provided several options and recommendations. His explanations were clear and demonstrated an excellent understanding of the work to be performed. Chris also provided several home-owner maintenance tips. I have now called on Precision Door once at each house I have owned. I recommend them to family, friends, and anyone reading this review. Jim W.

Chris Colucci

Technician: Chris Colucci

Service: Broken Garage Door Spring Repair

Product: Springs

Sharon Easton

Google 1 2 3 4 5
Cary, NC 12/11/2023

Michael Ottesen arrived prominently, explained what was needed to repair our garage door and was able to repair it in a short amount of time.

Response from Ashley Gammon, General Manager Business Owner

Glad to hear we were able to get your door repaired in a timely fashion. Thanks for the review.

Service: General repairs & installation

Bobby / mark Wood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 12/11/2023

Greg was awesome tech., an asset to your company. On time corrected problem today

Service: Garage Door Repair

Bill Nordstrom

Google 1 2 3 4 5

Very easy process. Signed up online. Received a call from Chris C. first thing in the morning. He arrived promptly. He was very courteous and explained everything thoroughly. I would recommend them.

Response from Ashley Gammon, General Manager Business Owner

We appreciate the review and the comments about Chris, we will pass them on.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

mary sherland

Google 1 2 3 4 5

Justin did a great job

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a 5-star review.

Service: General repairs & installation

Carol Crosby

Google 1 2 3 4 5
Cary, NC 12/11/2023

There's nothing like the sound of a broken spring on a garage door, especially on a stormy Sunday. The repairman (Thomas) came early in the designated response window. He explained my options thoroughly, and completed the repair quickly. My door is quieter than it was before.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to share your experience with Thomas. We take pride in knowing our customers are happy with their technician.

Service: General repairs & installation

Don McCray

Google 1 2 3 4 5
12/10/2023

Michael Ottosen did a great job rebuilding our garage door — and on a Sunday morning! Michael was prompt, polite, efficient, and knowledgeable. Thanks again!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words about Michael and the positive review. We truly appreciate your business!

Service: General repairs & installation

Ralph Liebelt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/10/2023

I booked an appointment on-line. Our garage door “snapped” and fell. Michael Ottosen came on time, called ahead to let me know when he would arrive and was incredibly helpful. The immediate problem was a simple fix, but he helped us decide to replace the doors with more reliable hardware and better insulation. The doors we had were contractor grade, noisy and were near the end of their working life. Great experience. Installation yet to come, but very pleased with everything so far. Definitely recommend.

Service: Garage Door Repair

Product: Garage Doors

Donald Mccray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Michael Ottosen did a great job rebuilding our garage door — and on a Sunday morning! Michael was prompt, polite, efficient, and knowledgeable. Thanks again!

Service: Garage Door Repair

Product: Springs

Matthew Boruff

Google 1 2 3 4 5
Cary, NC 12/10/2023

Michael Ottosen was knowledgeable, fast, and personable. Good service!

Response from Ashley Gammon, General Manager Business Owner

We appreciate you taking the time to leave us a review, please let us know if you need anything.

Service: General repairs & installation

Avis Johnson

Google 1 2 3 4 5
12/09/2023

Hello I am so pleased with your technician John. He is an excellent access to your company. Great customer service and sales. Thank you for sharing John with us for our new Garage Door

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about John in our door sales department.

Service: General repairs & installation

imike lyons

Google 1 2 3 4 5
Raleigh, NC 12/09/2023

Call because the spring broke on Door car was stuck in garage Mike Ottosen was there one hour later explained what was needed to fix very happy with service and will use them again

Response from Ashley Gammon, General Manager Business Owner

Thanks for leaving us a review glad to hear everything went well and met your approval.

Service: General repairs & installation

Kale Whalen

Google 1 2 3 4 5
Durham, NC 12/08/2023

Scotty Johnson was excellent!! So helpful and knowledgeable.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate your business!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Sandra Corbett

Google 1 2 3 4 5
Raleigh, NC 12/08/2023

Michael Ottoman was great Very nice and did a great job. Was very nice to me

Response from Ashley Gammon, General Manager Business Owner

We appreciate you taking the time to send a review, glad to hear you had a good experience with Michael.

Service: General repairs & installation

Curtis Brown

Google 1 2 3 4 5
12/08/2023

Jon did a phenomenal job and explained everything that he was doing throughout the entire process

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 star rating, we're glad you had a great experience with Jon.

Service: General repairs & installation

Oak Isle

Google 1 2 3 4 5
12/08/2023

Great experience. Jon came out the day after I called and replaced my garage door motor. It was very quick and efficient, and he was very knowledgeable and able to answer all my questions. He programmed both my doors to the new remotes, my car buttons, and the inside controller. He also took the time to set up a phone app for me to control from there. He was Very helpful, honest, and friendly and fun to talk to. Thank you!

Response from Ashley Gammon, General Manager Business Owner

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience with Jon.

Service: General repairs & installation

Sandy Danford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsboro, NC 12/08/2023

Richard was just wonderful! He came very quick and got me back in business! Thank you so much!!

Service: Garage Door Repair

Product: Springs

Brian Hoegg

Google 1 2 3 4 5

I called for service at 11:00 and the technician was there by 11:45. Justin was fantastic. He explained everything and showed me the issue. He completed the work quickly and stayed to make everything was working properly.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Justin was able to assist you promptly and thoroughly. Your satisfaction is important to us.

Service: General repairs & installation

stephanie widin

Google 1 2 3 4 5
Raleigh, NC 12/08/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a rating.

Service: General repairs & installation

Martin Richmond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 12/08/2023

A quality product, delivered on-time, at a fair price. That's what we all want.

Service: Install Garage Doors

Kaitlin Salmon

Google 1 2 3 4 5
Raleigh, NC 12/08/2023

Michael was super friendly and really seemed to know what he was doing. He went above and beyond to help us out and get our garage up and running safely.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Service: General repairs & installation

Gregory Allison

Google 1 2 3 4 5
Cary, NC 12/07/2023

Service advisor Brandon Mills was great at explaining everything ! Definitely use the company again.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that Brandon provided excellent service. We look forward to assisting you again in the future.

Service: General repairs & installation

lynn mccarthy

Google 1 2 3 4 5
Pittsboro, NC 12/07/2023

Chris C was wonderful to deal with. He showed me my options for a new garage door opener and parts. His explanations were clearly presented. He replaced my outdated system quickly and with professionalism! Thank you Chris for coming to my aid so quickly!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad to hear Chris provided excellent service and helped you with your new garage door opener. Your satisfaction is our priority!

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Ami Gearing

Google 1 2 3 4 5
Raleigh, NC 12/07/2023

Greg did a great job.

Response from Ashley Gammon, General Manager Business Owner

Thanks so much for sharing your experience with us.

Service: General repairs & installation

James Mclean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/07/2023

I have been with Precision Garage Service for quite a few years and have been very pleased with their services.

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Christine Gschwind

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 12/07/2023

Great experience!

Service: Install Garage Doors

Product: Garage Doors

Brian Glass

Google 1 2 3 4 5
12/07/2023

Richard did a fantastic job explaining the breakdown of work, giving me various options and price points. He replaced my garage door motor and a lot of hardware on my garage door in only a few hours. Very friendly and professional. Highly recommend Richard and Precision Garage Door Service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad Richard provided excellent service and options for your garage door repairs. Your recommendation means a lot to us.

Service: General repairs & installation

Mike Carter

Google 1 2 3 4 5
12/07/2023

Greg was a pleasure to work with. He was professional, competent and very clear.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for this review. We really appreciate you being a customer.

Service: General repairs & installation

Michael Lemon

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for your 5-star review! We appreciate your support and are glad to hear you had a positive experience with Precision Garage Door Service in Morrisville.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Mike Carter

Google 1 2 3 4 5
Raleigh, NC 12/07/2023

Greg was very professional and knowledable. It was a pleasant dealing with him.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback. We're glad to hear that Greg provided professional and knowledgeable service. Your satisfaction is important to us!

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502