4.9 1 2 3 4 5 10,987 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 215

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is reviewed very positively across the Raleigh-area service area, with customers consistently praising fast response, professional technicians, clear explanations, and smooth repair or installation experiences. Reviewers frequently mention same-day or next-day scheduling, knowledgeable staff who walk through options without pressure, and doors that end up quieter, smoother, and working better than before. Many customers also highlight courteous communication, punctual arrivals, and strong follow-through that builds trust and repeat business.

What Customers in Your Area Mention Most

Responsiveness (175) Customers repeatedly praise quick callbacks, same-day or next-day appointments, and fast arrival after a service request. Professionalism (164) Reviewers consistently describe the team as professional, courteous, punctual, and respectful throughout the service visit. Expertise (159) Customers frequently note that technicians are knowledgeable, skilled, thorough, and able to diagnose problems quickly and accurately. Communication (145) Reviews often mention clear explanations, helpful updates, and technicians who walk customers through the issue, options, and completed work. Speed (136) Customers regularly highlight fast repairs and efficient installations, often completed in under an hour or on the same day. Service (133) Many reviews praise the overall customer experience as excellent, helpful, friendly, and easy to work with from start to finish. Trustworthiness (92) Reviewers value honest assessments, no-pressure recommendations, and service that feels straightforward and dependable. Workmanship (88) Customers frequently compliment the quality of the repair or installation, noting that doors operate smoothly, quietly, and correctly afterward. Booking Experience (61) Customers often mention that scheduling is easy, especially through online booking, and that appointments are set up quickly and conveniently.

Recent Reviews from Raleigh

Jim Stevens

Google 1 2 3 4 5
Pittsboro, NC 12/14/2023

Greg did a great job. Very friendly and knowledgeable

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a 5-star review.

Service: General repairs & installation

Lindsey Hart

Google 1 2 3 4 5
12/14/2023

We had the springs on our garage door snap, and from snapping to completely fixed was a total of 3 hours. We were able to schedule an appointment right away, and the service guy showed up right at the beginning of the window we were given. He found the problem quickly, had all the things he needed to fix it right there, and did an amazing job. Jon H was very kind and knowledgeable! The whole process was so fast and smooth, and the communication about when they were coming, what they were doing, pricing, etc. was all so clear.

Response from Ashley Gammon, General Manager Business Owner

We are happy to hear that you had a great experience with Jon, thanks for taking the time to leave us a 5 star review as well.

Service: General repairs & installation

Catherine McCoy

Google 1 2 3 4 5
Cary, NC 12/13/2023

Chris provided an excellent client experience! He knew exactly what to do and fixed my garage door quickly. Thank you so much Chris!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a rating.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Mary Jo Godwin

Google 1 2 3 4 5
Garner, NC 12/13/2023

We are very pleased with the quick and efficient service provided by Thomas. He was knowledgeable and explained the problem and gave us several options for fixing it. We highly recommend Precision when you need garage door repair.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate your business!

Service: General repairs & installation

Nicholas Blanchard

Google 1 2 3 4 5
Raleigh, NC 12/13/2023

I was very pleased with the timing of the appointment and the technician himself. Greg is a nice, knowledgeable guy. Completed the work and I was pleased. Only concern was at checkout. A place came up for a tip. I was floored. Tipping has gotten out of control.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the 5 star review, we appreciate you taking the time out of your day.

Service: General repairs & installation

Allene Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 12/13/2023

I read most of your reviews! There were so many great comments! Richard, my technician explain the cheapest way I could correct my problem, for a short period of time. He then explained what I could do for a long term solution and the cost of each! He used a coupon and gave me a discount, senior citizen. The work was completed in about one hour to my satisfaction! He was very professional and a pleasure to deal with!

Service: Garage Door Repair

Product: Rollers

Robert Stroup

Google 1 2 3 4 5
New Hill, NC 12/13/2023

Chris C was great — very knowledgeable, professional and personable.

Response from Ashley Gammon, General Manager Business Owner

We're happy to see that you had a 5-Star experience with our technician Chris. Thanks for sharing.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Mark Steward

Google 1 2 3 4 5
Raleigh, NC 12/12/2023

Michael Ottosen was early for the appointment which is fantastic! He then explained the issue which was much worse than we imagined but he did so in a manner that allowed us to understand the issue and then purchase a new door. Michael did a great job of working with the group of people involved as it was a Realtor (me), the seller, the sellers Realtor and buyer. We came to resolution and will have a new door for the owner within the same week as we found the problem. Great job on all fronts! Will refer and hire again! Mark

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Service: General repairs & installation

Ryan Jessee

Google 1 2 3 4 5
12/12/2023

Chris C. was prompt, professional, and did great work on installing new garage opener.

Response from Ashley Gammon, General Manager Business Owner

We really appreciate you taking the time to share your rating with us.

Service: General repairs & installation

Bryan Thompson

Google 1 2 3 4 5
Clayton, NC 12/12/2023

Chris Colucci called before his arrival, about 30 minutes, came in and took a look at my issue. Gave some pretty good options and had my home not been a new build I would have loved to have him do more. Overall Chris was very professional, quick and clean with the service he provided, and completed his work within an hour of his arrival. Money well spent in my opinion. Don’t hesitate if you’re in need of your garage door being serviced. Thanks Chris C.!

Response from Ashley Gammon, General Manager Business Owner

Thanks Bryan for the review and the kind works about Chris.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Jim Withers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service Date: Dec.11.2023 Tech: Chris C. Replaced: springs, rollers, end bearings Chris inspected our door system then provided several options and recommendations. His explanations were clear and demonstrated an excellent understanding of the work to be performed. Chris also provided several home-owner maintenance tips. I have now called on Precision Door once at each house I have owned. I recommend them to family, friends, and anyone reading this review. Jim W.

Chris Colucci

Technician: Chris Colucci

Service: Broken Garage Door Spring Repair

Product: Springs

Sharon Easton

Google 1 2 3 4 5
Cary, NC 12/11/2023

Michael Ottesen arrived prominently, explained what was needed to repair our garage door and was able to repair it in a short amount of time.

Response from Ashley Gammon, General Manager Business Owner

Glad to hear we were able to get your door repaired in a timely fashion. Thanks for the review.

Service: General repairs & installation

Bobby / mark Wood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 12/11/2023

Greg was awesome tech., an asset to your company. On time corrected problem today

Service: Garage Door Repair

Bill Nordstrom

Google 1 2 3 4 5

Very easy process. Signed up online. Received a call from Chris C. first thing in the morning. He arrived promptly. He was very courteous and explained everything thoroughly. I would recommend them.

Response from Ashley Gammon, General Manager Business Owner

We appreciate the review and the comments about Chris, we will pass them on.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

mary sherland

Google 1 2 3 4 5

Justin did a great job

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a 5-star review.

Service: General repairs & installation

Carol Crosby

Google 1 2 3 4 5
Cary, NC 12/11/2023

There's nothing like the sound of a broken spring on a garage door, especially on a stormy Sunday. The repairman (Thomas) came early in the designated response window. He explained my options thoroughly, and completed the repair quickly. My door is quieter than it was before.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to share your experience with Thomas. We take pride in knowing our customers are happy with their technician.

Service: General repairs & installation

Don McCray

Google 1 2 3 4 5
12/10/2023

Michael Ottosen did a great job rebuilding our garage door — and on a Sunday morning! Michael was prompt, polite, efficient, and knowledgeable. Thanks again!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words about Michael and the positive review. We truly appreciate your business!

Service: General repairs & installation

Ralph Liebelt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/10/2023

I booked an appointment on-line. Our garage door “snapped” and fell. Michael Ottosen came on time, called ahead to let me know when he would arrive and was incredibly helpful. The immediate problem was a simple fix, but he helped us decide to replace the doors with more reliable hardware and better insulation. The doors we had were contractor grade, noisy and were near the end of their working life. Great experience. Installation yet to come, but very pleased with everything so far. Definitely recommend.

Service: Garage Door Repair

Product: Garage Doors

Donald Mccray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Michael Ottosen did a great job rebuilding our garage door — and on a Sunday morning! Michael was prompt, polite, efficient, and knowledgeable. Thanks again!

Service: Garage Door Repair

Product: Springs

Matthew Boruff

Google 1 2 3 4 5
Cary, NC 12/10/2023

Michael Ottosen was knowledgeable, fast, and personable. Good service!

Response from Ashley Gammon, General Manager Business Owner

We appreciate you taking the time to leave us a review, please let us know if you need anything.

Service: General repairs & installation

Avis Johnson

Google 1 2 3 4 5
12/09/2023

Hello I am so pleased with your technician John. He is an excellent access to your company. Great customer service and sales. Thank you for sharing John with us for our new Garage Door

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about John in our door sales department.

Service: General repairs & installation

imike lyons

Google 1 2 3 4 5
Raleigh, NC 12/09/2023

Call because the spring broke on Door car was stuck in garage Mike Ottosen was there one hour later explained what was needed to fix very happy with service and will use them again

Response from Ashley Gammon, General Manager Business Owner

Thanks for leaving us a review glad to hear everything went well and met your approval.

Service: General repairs & installation

Kale Whalen

Google 1 2 3 4 5
Durham, NC 12/08/2023

Scotty Johnson was excellent!! So helpful and knowledgeable.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate your business!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Sandra Corbett

Google 1 2 3 4 5
Raleigh, NC 12/08/2023

Michael Ottoman was great Very nice and did a great job. Was very nice to me

Response from Ashley Gammon, General Manager Business Owner

We appreciate you taking the time to send a review, glad to hear you had a good experience with Michael.

Service: General repairs & installation

Curtis Brown

Google 1 2 3 4 5
12/08/2023

Jon did a phenomenal job and explained everything that he was doing throughout the entire process

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 star rating, we're glad you had a great experience with Jon.

Service: General repairs & installation

Oak Isle

Google 1 2 3 4 5
12/08/2023

Great experience. Jon came out the day after I called and replaced my garage door motor. It was very quick and efficient, and he was very knowledgeable and able to answer all my questions. He programmed both my doors to the new remotes, my car buttons, and the inside controller. He also took the time to set up a phone app for me to control from there. He was Very helpful, honest, and friendly and fun to talk to. Thank you!

Response from Ashley Gammon, General Manager Business Owner

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience with Jon.

Service: General repairs & installation

Sandy Danford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsboro, NC 12/08/2023

Richard was just wonderful! He came very quick and got me back in business! Thank you so much!!

Service: Garage Door Repair

Product: Springs

Brian Hoegg

Google 1 2 3 4 5

I called for service at 11:00 and the technician was there by 11:45. Justin was fantastic. He explained everything and showed me the issue. He completed the work quickly and stayed to make everything was working properly.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Justin was able to assist you promptly and thoroughly. Your satisfaction is important to us.

Service: General repairs & installation

stephanie widin

Google 1 2 3 4 5
Raleigh, NC 12/08/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a rating.

Service: General repairs & installation

Martin Richmond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 12/08/2023

A quality product, delivered on-time, at a fair price. That's what we all want.

Service: Install Garage Doors

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502