4.9 1 2 3 4 5 11,066 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 263

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is reviewed very positively across the Triangle service area, with customers most often praising fast scheduling, same-day or next-day response, and technicians who are professional, knowledgeable, and easy to work with. Reviewers frequently mention clear explanations, honest recommendations, and efficient repairs or installations that leave garage doors working more smoothly and quietly. Many customers also note courteous communication, punctual arrivals, clean job sites, and a dependable experience that encourages repeat business and referrals.

What Customers in Your Area Mention Most

Responsiveness (247) Customers repeatedly praise how quickly Precision Garage Door of Raleigh responds, often with same-day or next-day appointments and rapid callbacks. Professionalism (236) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with from start to finish. Expertise (202) Customers frequently highlight knowledgeable technicians who quickly diagnose issues, explain causes, and handle garage door problems with confidence. Communication (185) Many reviews mention clear explanations, upfront options, ETA texts or calls, and helpful walkthroughs of the repair or installation process. Speed (171) Customers often note that repairs and installations are completed quickly, efficiently, and sometimes within an hour or less. Service (164) Reviewers praise the overall customer service experience, including helpful office staff, attentive techs, and a smooth end-to-end process. Reliability (109) Many customers say Precision is dependable, consistent, and a company they trust to come through when needed. Workmanship (96) Reviews frequently commend the quality of the repair or installation, noting solid results, attention to detail, and doors working properly afterward. Friendliness (88) Customers often describe technicians as friendly, pleasant, kind, and personable.

Recent Reviews from Raleigh

Joey Thomas

Google 1 2 3 4 5

Scotty was very helpful in educating me on our existing system and making some updates. He got the work done quickly and we are very happy with it.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad Scotty was able to help you understand your system and complete the updates efficiently. Your satisfaction is important to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Satnam Pat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I think i passed because the technician first said there is nothing he could do in the moment. He offered me a package of $1100 to which i said i would think about it and then he asked me if price was my concern. I said yes. He went back to his car and after a few minutes he came back with a proposal to do another tuning to the trolley and reprogramming the door. He quoted $150 for just that. I told him that I don’t want to move forward. He used a green can of lubricant which said do not use on garage tracks but he did use it on the tracks. The only reason i found out about this fine print because i took a picture of the container. I am sorry but I can’t recommend to anyone.

Response from Tim Yeager Business Owner

Hello Mr. Patel, we appreciate you taking the time to write a review concerning your experience, but we feel we must clarify a few items. You asked us to come out and address some loud noises your door was making and take a look at it to see what it would take to fix it. You have a heavy and out of balance door, and you have what is called a TMS tube which everything is built onto an assembly which is commonly used in new construction builds (springs, tube, cable drums are all built into this one assembly), therefore the only thing we can offer is to do a total rebuild as the tms system does not have replaceable individual parts like the system we would of installed for you. Also the parts we use are long life/high cycle and are designed to last 3 or 4 times as long as the standard builder grade parts that come with the manufacturer's doors. Your other issue you have is your garage door opener. The limits are set to start/stop at a certain point and they are going beyond those points causing the opener rail to push or pull on the door too far in the open and closed position which can damage door panels, the opener rail, and the chain to slack on the rail. The $150 quote was to reset all the settings in hopes that would fix it, lube, and do maintenance on the opener in an attempt to keep you from needing to replace it down the road and get it working properly for the time being. Regarding the lube, he did spray down all your parts including the rollers since they do not have a sealed bearing assembly. He sprayed the back of the rollers and not the entire track, but despite what the can of spray says, there is no harm in lube ending up on the track where the rollers travel. Please feel free to reach out should you have any other questions or need us in the future.

Service: Garage Door Repair

Victoria Wright

Google 1 2 3 4 5
05/16/2023

Scotty rocks! Great guy, terrific salesman and super hard worker who def went the extra mile for me. Thanks, Scotty! I feel great about my purchase. : )

Response from Ashley Gammon, General Manager Business Owner

Thank you for the fantastic review! We're glad to hear Scotty provided excellent service and went the extra mile for you. Enjoy your new garage door!

Service: General repairs & installation

Kelle Brind'Amour

Google 1 2 3 4 5

Evan was professional and helpful

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Evan provided you with professional and helpful service. Your satisfaction is important to us.

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Derek Mahlburg

Google 1 2 3 4 5
Durham, NC 05/16/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive review! We appreciate your support and are glad to hear you had a great experience with Precision Garage Door Service in Morrisville.

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Donna Steiner

Google 1 2 3 4 5
Raleigh, NC 05/16/2023

Scotty did a wonderful job!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Scotty provided excellent service. If you need assistance in the future, feel free to contact us at (919) 500-5160.

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Michael Davis

Google 1 2 3 4 5
Raleigh, NC 05/15/2023

Trevor was great! Quick and professional service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Trevor provided quick and professional service. Your satisfaction is important to us!

Service: General repairs & installation

Holly Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
05/15/2023

Our installer was quite knowledgeable and personable. He finished the job in record time and talked to us about the mechanics of the garage door. He made it very interesting and we could tell that he loves his work.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Product: Springs

Sarath In

Google 1 2 3 4 5
Durham, NC 05/14/2023

Trevor was great

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that Trevor provided great service! Your satisfaction is important to us.

Service: General repairs & installation

Shielda Lawrence

Google 1 2 3 4 5
Raleigh, NC 05/14/2023

Trevor came out today to look at my garage door because it would not open. He accessed it and gave me all of my options for repair. Once I decided what I wanted he got to work and completed the project in a little under 2 hours. I would definitely recommend him and your company for service. Thanks Trevor, you made my day!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Trevor provided you with excellent service and options for your garage door repair. Your recommendation means a lot to us!

Service: General repairs & installation

Chad Oliver

Google 1 2 3 4 5
Knightdale, NC 05/14/2023

Quick fix from Greg on a Saturday. Saved the day as my car was stuck in the garage! The door sounds better than ever. Definitely recommend changing to nylon rollers!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Greg was able to quickly resolve your garage door issue and that you're enjoying the improved performance with the nylon rollers. Your recommendation means a lot to us!

Service: General repairs & installation

Jason O'Meara

Google 1 2 3 4 5
Cary, NC 05/14/2023

Same day scheduling, given a choice of options, and high quality parts & workmanship.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad you appreciated the same-day scheduling and quality of our parts and workmanship. Your satisfaction is important to us!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Suzanne Comstock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 05/14/2023

Great service! Fast and very professional

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Marie K

Google 1 2 3 4 5
05/14/2023

Excellent service. Very professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you experienced excellent service and professionalism. Your satisfaction is our priority.

Service: General repairs & installation

William Benton

Google 1 2 3 4 5

I was very impressed with the total service. Brandon Mils was great in being quick to the call and discussing everything that he did. I will pass this along to my neighbors. Brandon deserves much credit as this was a great experience.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Brandon provided quick and thorough service. Your recommendation to neighbors is greatly appreciated.

Service: General repairs & installation

Mike Maragni

Google 1 2 3 4 5
Raleigh, NC 05/13/2023

Greg did a fantastic job! This is my 3rd time buying from Precision Door and I recommend them to anyone who needs a garage door opener!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words! We're glad to hear Greg provided excellent service. Your recommendation means a lot to us. We appreciate your continued support!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Natalia Johnson

Google 1 2 3 4 5

Brandon Mills was great! He took time to talk to me about my options, educate me about what to look for in doors, lubrication for the springs/rollers and he was very personable. I also appreciated that he didn’t try to oversell me - I felt like what was in my best interest was the goal. Would recommend Precision Door and Brandon for sure!!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Brandon provided valuable information and focused on your best interests. Your recommendation means a lot to us!

Service: General repairs & installation

Stacey Kuo

Google 1 2 3 4 5
Durham, NC 05/13/2023

Great service! Our technician Evan was knowledgeable and helped explain the issues our garage door was having, as well as give advice for things to look out for in the future. Scheduling with this company was also extremely easy. I used the online chat platform and was able to make adjustments to my reservation time the night before at 10pm. With a small company you usually wouldn't be able to do that, so it was a huge bonus for us to have the flexibility.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review. We're glad Evan provided knowledgeable service and that our online scheduling made your experience flexible. We appreciate your feedback!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Robin Archer

Google 1 2 3 4 5
05/13/2023

Brandon did a wonderful job! He explained everything thoroughly, answered all of my questions, was patient, professional, on time, advised me of safety concerns, and provided me with information so we are able to make an informed decision. Thank you, Brandon!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that Brandon provided thorough explanations and addressed your safety concerns. Your satisfaction is important to us!

Service: General repairs & installation

David S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 05/13/2023

Great experience. Scott was very patient and knowledgeable. Appreciate coming out on a Saturday and replacing door. Would recommend. Scott and Precision Door for new and repair of garage door operators. *****

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Product: Garage Door Opener

Bernadette Trinks

Google 1 2 3 4 5

Terrible service. .. wanted 1900.00 for a broken spring .. starting he had to rebuild complete garage door unit. Other option was replace just springs and wires 850. But work would not be guaranteed.. Rip off .. had work done by some else’s for 300 dollars . Would not recommend this company

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Norbert Cappel

Google 1 2 3 4 5

Great. Experienced and friendly tech. Good quality parts.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that our technician provided friendly service and that you were satisfied with the quality of our parts. Your support is appreciated!

Service: General repairs & installation

Mark Vaughn

Google 1 2 3 4 5
05/13/2023

Mike was courteous, professional and efficient. I recommend them.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Mike provided courteous and efficient service. Your recommendation is greatly appreciated!

Service: General repairs & installation

C.B. Tart

Google 1 2 3 4 5

I could not be more please with the communication, the service and professionalism. Lucas and Johnathon were timely, efficient and they removed our old garage door and replaced it with the door we ordered with no issue. No more noisy door, no more unsightly door and these 2 young men are a tribute to Precision Door Service. Thanks and I highly recommend Precision Door Service. CB Tart / Wake Forest NC

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear about your positive experience with Lucas and Johnathon. Your recommendation means a lot to us. Enjoy your new garage door!

Gary Yeager

Inside Sales Manager: Gary Yeager

Service: General repairs & installation

Kumar Palaniandy

Google 1 2 3 4 5
05/12/2023

Brandon Mills did Great work, very knowledgeable

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Brandon provided knowledgeable service. Your satisfaction is important to us.

Service: General repairs & installation

Eric Forslin

Google 1 2 3 4 5
Durham, NC 05/12/2023

Greg installed and paired a couple of garage door keypad remotes. For some reason my old garage door openers were difficult to pair with, but Greg got it figured out! Thanks Greg!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Greg was able to assist you with pairing your garage door keypad remotes. If you need further assistance, feel free to reach out.

Service: General repairs & installation

Teekay Roberts

Google 1 2 3 4 5
Raleigh, NC 05/12/2023

Trevor was very detailed and professional! Thank you for your service!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that Trevor provided detailed and professional service. Your satisfaction is important to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Wendy Welker

Google 1 2 3 4 5
05/12/2023

Wonderful experience!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your wonderful feedback! We're glad to hear you had a positive experience with Precision Garage Door Service in Morrisville.

Service: General repairs & installation

Varghese Tharakan

Google 1 2 3 4 5
Raleigh, NC 05/11/2023

Greg was courteous. Very kind. Knew his job well.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Greg provided courteous and knowledgeable service. Your satisfaction is important to us!

Service: General repairs & installation

Kumar Mani

Google 1 2 3 4 5
Cary, NC 05/11/2023

Mechanic was very knowledgeable and efficient.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear our mechanic provided knowledgeable and efficient service. Your satisfaction is important to us.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: (919) 230-6000
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: (919) 355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: (919) 626-3379
800 W Williams St
Suite 231M

Apex, NC 27502