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Garage Door Repair Reviews in Raleigh Area, NC (Page 22)
Precision Garage Door of Raleighhas received 1069 reviews, averaging 4.90 Stars:
Raleigh, NC
Raleigh, NC
Great service very professional
- Cosgrove Michael
Product:
Raleigh, NC
Great customer experience, from explaining what to expect through the quality door and the end result. Working with the Precision team was great.
- Darde Hammie
Raleigh, NC
Best garage door service ever. Scotty quickly analyzed problem, and was able to explain problem with our doors and the solution. In addition, he offered advice on proper periodic maintenance. Thank you Precision Door.
- Preston Fowler
Raleigh, NC
You were here about 4 years ago. Great response and service!! I thank you!
- Rebecca Chandler
Willow Spring, NC
My garage door broke in the morning I called precision and they were out to my house that night. They were very professional explained envy that was wrong and had it fixed and working in no time.
- Lynda Stemmer
Raleigh, NC
Great service- on time and knew what he was doing! Very easy!
- Sara Taylor
Raleigh, NC
Same day, Trevor came out and quickly diagnosed the problem and proposed the fix. An hour later we were back in business. Great service.
- James Saranteas
Raleigh, NC
Evan was great! He knew exactly how to fix the problem and did it a very timely matter. Thank you.
- John Powell
Clayton, NC
Second time we have used Precision. First time the spring broke on our two car garage. This time the door was struggling and looked like it was getting stuck when it first started opening. Tim arrived at the earliest part of the window, on a Saturday, which as someone who works Monday through Friday having the availability of weekends is amazing. He explained what he was seeing and offered resolutions ranging from just a tune up to multiple levels of replacements. Tim was polite, friendly, professional and very efficient as he said the replacement will take about 1.5-2 hours and he was right on time. He assisted in programming our vehicles as well as the remotes you clip on your visor. Over all great experience. Very pleased with Precision from start to finish.
- Ray Mccain
Service Provided:
Product:
Technician: Tim McRae
Wake Forest, NC
Brandon mills was excellent, came quickly thank you!
- Kristin Alexander
Raleigh, NC
Extremely knowledgeable, professional, and thorough. We highly recommend Precision!!
- John Cash
Clayton, NC
Prompt and exceptional same day service by Trevor! Highly recommend him. Courteous and thorough. Thank you.
- Jared Sargent
Product:
Clayton, NC
Very nice installation and very knowledgeable team…… I would give them 10 stars if I could
- Billy Kornegay
Raleigh, NC
We have always used Precision. They did another excellent job.Brandon Mills was superb.On time,very professional,and promptly took care of the problem.Very pleased with the service.
- Beth Board
Raleigh, NC
Did work on a timely manner.
- William Fields
Product:
Raleigh, NC
Tim was professional, knowledgeable and expeditious. As I told him, he lets no grass grow under his feet. Very personable and a likable disposition. No negatives for this exemplary young man.
- Jeff Burrell
Clayton, NC
I was very happy with the sales process, being kept informed of the installation date and the installation itself. All went smoothly. The door looks great, no issues and the price was reasonable. I would definitely recommend Precision to others.
- STEPHEN KRAUS
Raleigh, NC
Andy cane on time Explain us everything in a nice way that we could understand have a smiley face
- Rosita Banares
Raleigh, NC
Andy did a great efficient job
- Joe Ruggieri
Clayton, NC
Very satisfied with our garage doors. We got three estimates and Precision estimator John was very thorough and honest with us. The service crew arrived on time, went right to work, and did a very professional job. I do highly recommend the Raleigh area Precision Door Triangle garage door replacement crew.
- Rose Hammond
Raleigh, NC
Tyler was wonderful. He know what he was doing and talking about; the garage fully functional quickly and was able to explain the issue without using technical terms. THANK YOU, Tyler!
- Farra Khan
Service Provided:
Product:
Technician: Andy Maynard
Clayton, NC
Great service
- Robert Wynns
Raleigh, NC
Richard did a fantastic job - explained options and efficiently replaced the opener. Completed in under the 45 minutes quoted. Company was timely with scheduling and was able to come over weekend when problem arose. I would highly recommend to others.
- Christoper Moore
Raleigh, NC
Evan was very professional and explained to me what my options were. Evan did a great job installing my new garage door openers and explaining how to use them. Very impressed with how well they look and how quiet they run. Thanks again for fixing my problem so quickly.
- Ronald Collins
Raleigh, NC
I am disappointed because I asked if i have to pay for the visit and estimate and you said no and the guy charged me 75
- Evandro Oliveira
Hi, thank you for calling us to come and provide an estimate for your spring replacement. We are sorry to see that you feel you received 1 star service. We have listened to the call that you had on 8/11/23 with the call center for 7 minutes and 53 seconds. All of our calls are recorded so we can make sure all details and pertinent information is provided to the customer. The scheduler did instruct you around the 2:07 mark of the call about the $75.00 service fee for coming out and that it would be waived if you had the repairs done. She also advised you multiple times of the ballpark price of the springs and that it was a per spring price of anywhere from $126-$330. When she advised you of the estimated price over the phone, she was very adamant in telling you that the technician would give you the exact price after the inspection was done. You repeated this information back to her on more than one occasion. We strive very hard to provide 5 star service and if we do something wrong, we will make every attempt to fix it, but in this case, the scheduler did exactly as she is supposed to. If you would like to discuss this more, please feel free to reach out to the office and speak with the service manger. We can provide you with a copy of the recorded call if needed.
Wake Forest, NC
Brandon was very courteous and professional. I am very pleased with all the work he did.
- Sammy
Raleigh, NC
Assessed problem….. told me would fix in a few days….. didn’t show or contact me….. I completed repair with alternate provider
- John Havlin
Thank you for taking time to write us a review. After speaking to the technician who was at your home, he admitted that once he left the property he forgot to tell the office to order the part and the day to return. We can not apologize enough for what occurred and it is certainly not standard practice. Please reach out if you are interested in further discussing the matter.
Raleigh, NC
I received several estimates to replace my broken garage door. While all the estimates were in the same ballpark John was the only one who brought various door samples, discussed several options and went into detail about the installation. The door was installed quickly and the team was professional, courteous and knowledgeable.
- David Burchfiel
Product:
Garner, NC
Greg Gray has serviced our garage door several times and is always professional and helpful. He is great to troubleshoot and try to fix rather than just announce how much a new one will cost. He is a great asset to Precision Door and to anyone needing their services.
- Jean Coble
He was very knowledgeable and helpful and got my door fixed
- Susan Byrd