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about Precision Garage Door in:
Raleigh Area, NC
Precision Garage Door of Raleighhas received 740 reviews, averaging 4.88 Stars:
Raleigh, NC
Raleigh, NC
They immediately responded. Very nice and quickly resolved the problem. Very affordable as well.
- Cindy Edwards
Raleigh, NC
The folks at Precision responded quickly to my request for service. The repair was expertly done and at a better than competitive price. I highly recommend Precision Garage Door Service.
- Keith Kretzinger
Product:
Raleigh, NC
Scotty had a great solution to our garage door issue. Exceptional customer service!
- Laura Perry
Raleigh, NC
Excellent service! Rapid response, very pleasant serviceman, and quickly resolved the problem for a very reasonable charge.
- Ann Jenkins/John Robinson
Product:
Wake Forest, NC
Very professional and quickly took care of garage door with broken springs. Will definitely use in the future.
- Joseph Bundy
Product:
Raleigh, NC
Our door spring was broken and our cars were stuck inside the garage. We had used Precision before so I called them just after 7am this morning. I gave my details to the person who answered my call and a technician was at our house a little over an hour later. By 9:30am our door was repaired and working again with a five year warranty on the parts replaced. Fantastic service and special thanks to Parker.
- Ross Mclarnon
Product:
Raleigh, NC
Scotty Johnson was very professional- called with an accurate ETA and explained things very clearly and was curious and quick with our repair
- John Carlson
Raleigh, NC
We have used Precision for a number of years. We had an issue in getting the door to close. Greg was our mechanic and he was wonderful. He helped us work out the problem. We decided to get a new remote keypad as well which he installed. He did a great job.
- Robert Hargraves
Willow Spring, NC
Quick response excellent service Thank you Paul
- Tracy Smith
Raleigh, NC
Mike was on time, professional and repaired our openers in a timely manner and at a reasonable price. Love the service we get from Precision.
- George O'connor
Raleigh, NC
Great customer service! Greg did an outstanding job. Same day service and very competitive pricing!
- John Lowe
Garner, NC
We had a small dent in our door. I'm not sure if your technician saw that as an opportunity or if he truly felt we should get a new door. In the future give your customers options. Fortunately we never go with one quote. The company we ended up hiring charged a fraction of your estimate and our door works like a charm. We didn't need a new door. Don't try to upsale unless it is truly needed.
- T J
Thank you for considering Precision to service your garage door. We are very sorry about the miscommunication with the technician about what you actually wanted. We did speak with him to see what happened and he was under the impression after suggesting a panel swap that you did not want a panel swap, but that you wanted an insulated door. He even spoke with the service manager while at your home and the service manager offered to discount the door quotes that the technician provided you, as he thought that was what you wanted. We do apologize for dropping the ball and the technician not offering you other options than just a full door replacement. We would be happy to work with you in the future and we hope this one experience doesn't keep you from reaching out if needed.
Raleigh, NC
Great job. Showed up next day and were fast and professional in getting the job done.
- Frank Ethridge
Thank you, we are so glad you called us to help! We appreciate your business and five star review. Please let us know if we can assist you in the future.
Raleigh, NC
Precision Garage Door Service was everything their name says. Our technician Greg was professional, knowledgeable and helpful. He explain what was wrong with my opener. Greg gave me options and didn’t push me into one that made me uncomfortable. He was patient throughout this experience. Now I have an opener that works great. Also I have peace of mind that the work was done right
- Beth Gooden
Raleigh, NC
Great experience from beginning to end
- Floyd Hicks
Clayton, NC
Precision Door promptly sent a technician who was very knowledgeable and advised us on the various aging parts that would need to be replaced to prevent further malfunctions. He did a great job and we should be good to go for years to come.
- Laurie Chevallier
Raleigh, NC
Greg was professional. He walked me through the whole process in a way I could understand, and was comfortable with. He gets my best rating!
- Susan Daniel
Service Provided:
Product:
Technician: Greg Gray
Raleigh, NC
I called Precision after seeing their TV ad. Paul came the same day I called & he did a thorough evaluation. He was quick and efficient and now my garage door is working good as new—I hardly remembered it could be so quiet and smooth.
- Linda Davis
Raleigh, NC
The repair man did an excellent job of fixing mistakes made by the people that worked on my garage door a couple of years ago.
- Dave Welliver
Raleigh, NC
Mike did a great job!
- Beth Harrison
Thank you, we appreciate your business and five star review. We will tell Mike to keep up the great work!
Raleigh, NC
Scotty did an outstanding job installing 2 new Lift Master Systems. He also programmed each of our cars and helped us set up the MyQ app on our phone. He fully explained how to work the new system and he was a pleasure to work with. I’d highly recommend Scotty for any garage opener related needs.
- Jeff Miller
Thank you so much for your business and kind words about Scotty. He is a great employee and we are so happy he could take care of your door needs. We appreciate your recommendation and we look forward to working with you again.
Product:
Raleigh, NC
Greg was Very professional very knowledgeable about the product line very Courteous.Greg is excellent Representation of your company.Obvious that customer service is the number one priority
- Rodney Mccall
Thank you so much for your 5-star review! We will share this with Greg and let him know to keep up the amazing work. We appreciate your business!
Product:
Raleigh, NC
Scotty came to our home and explained everything he was doing. I would recommend Precision to anyone who has garage issues.
- Rod Duquette
Thank you so much for your business and recommendation. We are happy to help anytime you need us!
Product:
Raleigh, NC
I had a problem with my garage door and could not get my car out of the garage. I called Precision because they serviced the Raleigh area. Greg came to my house on a Saturday night and fixed my garage door before he left. Greg explained what he was going to do. He was courteous and professional and made me feel at ease during the whole process. I would definitely recommend Greg and Precision Garage Door Service
- Sheila Marshburn
Thank you so much for your business and recommendation. We are happy that Greg could get your door working again and your car out. Please don't hesitate to call anytime you need us!
Wendell, NC
Jay Pepe is EXCELLENT! Extremely knowledgeable, honest, professional and efficient. I will most certainly use Precision, Jay and this service again and again!
- Rhonda Smith
Thank you so much for your 5-star review! We will share this with Jay and let him know to keep up the amazing work!
Raleigh, NC
This team has amazing customer service, quality of their products and exceeds my expectations.
- Scott Heider
Thank you so much! We strive to provide all of our customers with five star service and we love seeing that we've exceeded your expectations. We appreciate your business and the five star review!
Product:
Wake Forest, NC
Jay did great!
- Tom Allen
Thank you, we are happy he could take care of your door needs!
Product:
Raleigh, NC
Mike was out standing, explain what was to be done and why. I really enjoyed having conversation with Mike.
- Gerald Jackson
Thank you, we agree, Mike is awesome. We will be sure to share your review with him and tell him to keep up the good work. We appreciate your business and the five star review!
Wake Forest, NC
Jay was professional and his work was outstanding. Jay was very knowledgeable. I would highly recommend Jay and Precision Door. Scott & Sylvia
- Sylvia Macdonell
Thank you so much or your business and recommendation. Jay is great and we will be sure to share your kind words with him. Please let us know if we can assist you in the future.
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Scotty explained what happened and how to prevent it from happening again. He made me feel comfortable with choosing Precision for my emergency needs. I made the right choice. Thank you Precision ????
- Denise