Garage Door Repair in Raleigh, NC - Page 170

Jim Mcwilliams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our home was built in 1994. It had a Genie chain drive garage door opener. After 29 years of noisy but dependable service, we selected Precision to upgrade the system with a Lift Master top of the line belt drive unit. For a premium price, it provided very quiet service and came with a warranty. One year later, it quit working. The service technician quickly identified the problem as a broken or defective wire. No problem, all the wiring was replaced within 30 minutes and I was given a bill for $203. It turns out the installer used the previous 29 year old wiring when upgrading to the new system. Apparently, this a common problem when replacing garage door openers. No warranty credit. Suggestion: When replacing units, replace the wiring and warranty the work. It is a minimal cost item and only takes a few minutes to accomplish. It will also improve customer relations. Both of the service techs were courteous, qualified and efficient.

Kay Wilcox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had used Precision just over a year ago to replace rollers , bearing plates, etc. on my garage door that was 15 years old. They were quick to reply to my call for service and technician Scotty explained options to me. At that time the motor was still working fine, but went out on me late yesterday afternoon. I called this morning and they gave me a time of 12-4 this afternoon. Tim McRae called earlier but I was at Physical Therapy and returned his call and he was here at 1:30 and explained that the motor needed replacing andwhat would be involved with getting a new one installed today and estimates. After my agreement he got to work right and had me set up by 3:00. A very polite, professional young man and had everything cleaned up and working. Thank you, Tim

Eric Strauchler

At 1st. I was to send repairman away. Cost. $95. To come, $99 to program, $109 for part . I need it done. Programming to 30sec.

Carl Preston

Garrett Yeager was outstanding. Friendly and helpful.

Patty Williams

I had a very positive experience having my garage door serviced by Garrett Yeager from Precision Garage Doors. Garrett was on time, friendly, polite and extremely knowledgeable. All my concerns were handled in a very timely and efficient way. All my questions were patiently answered by Garrett. He went over and above by performing some extra maintenance on my door that was not part of my issue! I highly recommend Precision Garage Doors and their service technicians! Thanks Garrett!

Jeffrey Brown

Alex from Precision showed up on time, explained everything that needed to be addressed and some optional services that he recommended. He was not salesy or pushy, but instead he was very professional and low-key. Once I approved the work, he completed the services quickly and efficiently. I was very satisfied with the service and I highly recommend Alex and Precision!

Reno Pantoja

Johnathain and Saul installed a 12' high lift door for us. These gentlemen were prompt, courteous and very professional throughout the installation. My overall experience with Precision Door Company was a pleasure. I highly recommend them for your garage door needs.

Hao Wang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician is great, very professional and friendly. They come right on time and very efficient.

Isabelle Kretz

I was impressed with the service I received from John P. from Precision Garage Door Service this morning. He was friendly, gave clear explanations as to my available repair/ maintenance options and completed the work very efficiently. I.K. - Raleigh

Hector Martinez

Scott and Ryan arrived promptly at the beginning of the day and did an excellent job laying out the various options for repair. The explained the options with zero pressure. They worked diligently and were able to fix the problem in no time. Fully reccomend without hesitation.

Robert Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First of all, let me compliment your technician, Andy Maynard. He was very friendly and informative. He gave me a couple of good tips for ongoing door maintenance. I really appreciate his help. Secondly, on a different note, I was amazed at how expensive your service has become. My total for a checkup on two doors was over $400 dollars. No repairs were needed or made. Andy was here about 20 minutes. That's $20 per minute. In July two years ago, same doors, same service cost $190. Your price has doubled. I will be reconsidering any checkups in the future and maybe start to get estimates from other door service companies.

Jim Kurtzke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience from start to finish. We use our garage as the primary entrance to our home, so the garage door is a high-cycle door. When it failed, I called Precision of Raleigh. The woman who took my request for strand repair was very good, and thorough, and was able to give me an appointment the next day that fit my schedule. John P., the technician that worked on my door was awesome. He knew his craft and was proficient at it. He kept me informed all the way through, and in little over an hour, I had new high-cycle springs, new rod bearings, new rollers, both drums reset, and channels fine tuned. Very satisfied with the results. If you want it done right with quality materials and workmanship, this is the place to have it done.

lovingonlyfe lovingonlyfe

Scotty Johnson did a wonderful job in repairing my garage. He was informative, nice and did the job in no time. Thanks for your help Scotty!!!

Kathryn Blackwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was Evan. He went right to work and found the problem. He was very polite and professional and installed a new opener and replaced several parts. He programmed our remotes and downloaded the app to our phone. He made sure we were satisfied and our questions were answered. Evan even left his phone number with us in case we had any questions or issues. I would highly recommend Evan and Precision. Thank you Evan!

Tequilla Davis

Scotty is the best!!!

Bertram Days

Technician was extremely professional and knowledgeable. Installation was done with extreme care and the operation of the units was very detailed

Caroline Kintsler

Technician was very professional and he knew what the problem was. He explained what needed to be done and did the job carefully and with respect to property. Highly recommend.

Mella Pool

He was timely. Showed me issuEs. Did repair and left

Paul Evansky

Evan was a great technician and answered all my questions. He was courteous and was correct in his assessment that the door would be much quieter when he was done

Mark Dries

Scottie was fantastic! A top notch, no non sense highly skilled professional who pointed out what to look for and explaining things in a very simple way. Greatly appreciated great work!

Kara Wegermann

Devon Culver did an amazing job. We had had another company try to fix our garage door opener but it ended up breaking again a year later. Devon gave us a honest assessment of our options and priced out several new models ranging from basic to higher end. He also pointed out a few features of our doors that were causing more wear and tear on the system. Our doors run much more smoothly now and it is so much quieter. Would definitely call them again.

Timothy Cox

John did an excellent job. Builder had used nails to secure wooden suport for the arm of the opener and cross bar holding the springs, which of course pulled out over time. He lag bolted the suport and, unfortunately, wound up replacing the unit itself due to exessive wear. He even lag bolted the same supports in the detached one car garage to ensure the same issue woud not happen there as well. As a smart opener, John was also very helpful in sinking all up with our wifi and MyQ app. Extrememly courteous, professional and helpfull!

Carolee Ramoin

Great company! Came same day to fix my garage door. Will definitely use again.

Billy Childress

Outstanding Service Technicians. Very pleased with their recommendations, knowledge, and expertise of the job.

Monica

The spring broke on our garage door with my car inside! I was stuck and needed someone to come out quickly to fix it. Garrett came out, same day, and upgraded the system within an hour and a half. He was polite and explained what the issue was and exactly what I needed to avoid this issue in the future. Would 100% recommend Precision Garage Door Service to my family and friends.

Pamela Keel

John did a wonderful job explaining all of our options for the garage door repair. He was very kind and patient with allowing us to make the best decision for our needs. Thank you for all your help and we will definitely recommend Precision Garage Door to our friends :)