From Raleigh Homeowners
Garage Door Repair in Raleigh, NC - Page 202
Precision Garage Door
Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Raleigh
Proudly serving the Raleigh, NC community with same day service.
Local Garage Door Repair in Raleigh, NC
Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Raleigh is reviewed very positively across the Raleigh-area service area, with customers consistently praising fast response, professional technicians, clear explanations, and smooth repair or installation experiences. Reviewers frequently mention same-day or next-day scheduling, knowledgeable staff who walk through options without pressure, and doors that end up quieter, smoother, and working better than before. Many customers also highlight courteous communication, punctual arrivals, and strong follow-through that builds trust and repeat business.
What Customers in Your Area Mention Most
Recent Reviews from Raleigh
Gary Sandefur
Scotty Johnson did a wonderful job with our garage door. He was courteous, explained what needed to be done, and did it quickly. We were very pleased.
We appreciate the kind words about Scotty and taking the time to leave us a 5 star rating.
Technician: Scotty Johnson
Service: General repairs & installation
Seth Beckley
Brandon was very helpful in analyzing our garage door issues and knowledgeable about different options for fixing our setup and replacement openers.
Thank you for the kind words and positive review. We truly appreciate your business!
Service: General repairs & installation
Colton Vallery (Colton)
Great prompt service today on my garage door by Thomas B. Of Precision Garage Door Service Company. Thomas solved our garage door issue and not only gave the door a tune up but also gave me great advice on how to care for our door. Very happy with our repair!
We appreciate you taking the time to leave us a review and to post a 5 star rating.
Service: General repairs & installation
Susan
Scotty Johnson was on time, helpful and polite. Diagnosed, repaired and cleaned up in half a hour. Fantastic!
Great to hear that Scotty got you taken care of in a timely manner. Thank you for the 5 star rating.
Service: General repairs & installation
Bonnie Weyant _ Staff - HeritageHS
Thank you for the 5 star rating.
Service: General repairs & installation
Dave V
We had a torsion spring break on our double garage door while it was in the process of opening which also damaged the garage door opener. We called Precision and had a technician arrive within a few hours. Our Technician was Michael Ottosen, right from the start he was very pleasant and very professional. Michael explained all the options available with no pressure and knew his products inside and out. We ended up replacing the torsion springs and openers on both our doors. Michael spent the next several hours replacing everything. When he finished he cleaned up the site and took the time to explain every feature of the new openers. He was a pleasure to work with and we would highly recommend him and Precision.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
Service: General repairs & installation
Slava Efimov
Be careful, the price that you hear from them is about 50% lower than actual price will be. And once they come they are asking 75$ for visit. Once you realize that it's overpriced you will pay 75$ if you decide to go with other company. In my case I was told that repair is going to cost me up to 389, and I agreed. When technician came he said this price only for one spring (when you do your business and giving the quote to customer, you should give the total cost of repair. Especially if you are saying that you are the best in the area. Also you always suggest to fix 2 springs even if only one has broken, so please just let customer know about it) But NO, you are scheduling an appointment and when technician comes he is saying, no that price was only for one spring and now your total is going to be 620. I called another company explained everything and they gave me a quote for TOTAL repair just 400$. So I had to pay technician 75 $ just for an information, that I need to fix my torsion spring. Really??? I already knew that. Please just tell to the customer truth and don't say any numbers if you aren't sure.
Thank you for your feedback and speaking with our service manager. To add on to what he advised you during your call, the service fee was quoted to you during your call/chat. All of our calls and chats are recorded so we can review them for any issues or errors on our part. It is quoted to everyone as most major service companies have a service fee just to come out, and some don't even waive it. The notes reflect that you were advised the price was per spring. The scheduling department only schedules the appointments. They are not trained technicians and can't tell you if there is anything else going on or see your garage. Our technicians will always do a 25 point inspection and advise you of any current issues and future issues, which is why we provide a good, better, best quote. We let the customer decide what they want to fix based on the recommendation. As for replacing both springs instead of just one, its our company policy to do it that way for safety concerns and its just the correct thing to do for our customers. The reason we do that is because to put a new spring on, you must unwind the old spring and you run the risk of that old spring breaking in the technicians face, or because you are unwinding it and then putting it back, you are causing it to be primed to break sooner and would need someone to come right back out to replace that one too. So because of that, we always recommend replacing both springs at the same time. We are sorry you weren't happy with all of the information provided to you over the phone that was true, but we hope this information and the information from the service manager helped answer any questions or concerns.
Technician: Tim McRae
Service: General repairs & installation
Amy Pitman
Really appreciated Chris C’s professional and timely work to get our garage door working!
Thank you Amy for taking the time to leave us a review.
Technician: Chris Colucci
Service: General repairs & installation
Mame Johnston
Michael arrived within the window we were given. He did an excellent job and corrected our issues with our door. He explained everything very clearly and professionally. Thanks, Michael!
We appreciate you taking the time to leave us a review and the 5 star rating.
Service: General repairs & installation
David Brown
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I truly appreciate the entire experience with your firm and the technician. Quick appointment initially and your technician was right on time! Work was prompt and I will be buying a new door with updated mechanism.
Service: Garage Door Repair
Product: Garage Doors
Kay Hedrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service. Every thing explained so I could understand .
Service: Garage Door Repair
Peter Manson
Exceptionally fast response to call, and very knowledgeable technician Chris C. provided a range of options with estimates and replaced our garage opener very quickly. Great job as always...
Thank you so much for taking the time to leave us a 5-star review.
Technician: Chris Colucci
Service: General repairs & installation
Kavita Katti
Michael O did a great job with the install
Thank you so much for taking the time to leave us a 5-star review.
Service: General repairs & installation
larry p
Thomas was very informative and helpful, while being cost conscious. Very good experience!
Great to hear that Thomas got you taken care of, thanks for the 5 star rating.
Service: General repairs & installation
Russell Gonzales
Very professional, clean working and confident in their work. Great job Jaxon and Eddie! Way to go Precision on a GREAT install. 16’ door and opener installed
Thank you Russell, I will pass along the kind words to the install team.
Service: General repairs & installation
Lorraine McGinn
Scotty was right on time, assessed the solution in a matter of minutes, and repaired the double garage door in under an hour. I’m very pleased.
Always great to see a 5 star review. Thank you for taking the time to post this.
Technician: Scotty Johnson
Service: General repairs & installation
Russell Gonzales
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Jaxon and Eddie exemplified perfection on installation! They both were very confident in their action and worked clean and well together. They did an amazing job on installation and represent top customer satisfaction and professionalism. Great Job Precision!!
Service: Install Garage Doors
Product: Garage Door Opener
Jane Patterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My experience was fantastic. Richard was knowledgeable and professional. Fixed the problem in a timely manner. Great experience!
Service: Garage Door Repair
Product: Garage Door Opener
Gerald Moore
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good guys. Fair prices. Did what they said they would do. Showed up on time. Did a perfect job quickly and efficiently. We will have them back when we need more work.
Service: Install Garage Doors
Product: Garage Doors
Sarah Ceglio
Thank you for the 5 star rating.
Technician: Scotty Johnson
Service: General repairs & installation
Robert Allen
Andy is a great technician and understands what he does and explained all of the maintenance the should be performed Thanks
Thank you for the kind words and positive review. We truly appreciate your business!
Technician: Andy Maynard
Service: General repairs & installation
Jaeger Goepfert
Michael Ottosen did a great job installing our new garage door. Install was fast and easy and the work was clean
Thank you for the kind words and positive review. We truly appreciate you taking the time.
Service: General repairs & installation
Bruce Macdonnell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Greg did a great job and was a very honest and overall nice man. You should be proud to have him on the Precision door team
Service: Garage Door Opener Install
Product: Garage Door Opener
Neal DePersia
We appreciate the 5 star rating.
Technician: Tim McRae
Service: General repairs & installation
Robert L Yarborough
Company canceled installation for yesterday, February 20, 2024
We apologize for the issue that having to reschedule your garage door installation may have caused. Per our conversation on Feb 20th, our installer was running behind on his first install and not expected to arrive to your home until later in the evening. The best solution for all parties seemed to be to reschedule for the following day. It is rare that these situations occur, and we apologize that it happened for your scheduled installation.
Service: General repairs & installation
Carla Braun
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scotty was such a caring and genuine person. He was extremely knowledgeable of what was needed to fix the issues with my garage door. He explained to me in a way I understood. He went above and beyond. Even helped me program my car. Thank you Scotty. Very very pleased.
Andre Boursse
Scotty provided expert service. He explained the problem with the garage door set-up, why it would help and make it work, and how to take care of the operation of our garage door. He was very pleasant and clear with what needed to be done to make the garage door work. Thank you for your great service.
We can’t thank you enough for the kind words about Scotty. Your review means a lot to us and lets us know we’re on the right track!
Technician: Scotty Johnson
Service: General repairs & installation
Zona Norwood
My experience with Precision could not have been better. Scotty came and helped me determine what I needed and Jonathan came and installed my new garage door. I highly recommend Precision!!
Thank you Zona. I will pass this on to the team, we appreciate the 5 star rating.
Technician: Scotty Johnson
Service: General repairs & installation
Michelle
Thomas Botts was very helpful! Made the repair quick & easy! I’d highly recommend Precision Garage door service!
Always great to hear that we got you taken care of in a timely manner. Thank you for the 5 star rating.
Technician: Scotty Johnson
Service: General repairs & installation
Christopher Bowling _ Staff - ApexFriendshipES
Chris C. arrived early in the window, quickly diagnosed the issue, had it repaired and was gone in about an hour. Would recommend their services.
Thanks so much for sharing your experience with us.
Service: General repairs & installation
