4.9 1 2 3 4 5 10,987 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 201

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is reviewed very positively across the Raleigh-area service area, with customers consistently praising fast response, professional technicians, clear explanations, and smooth repair or installation experiences. Reviewers frequently mention same-day or next-day scheduling, knowledgeable staff who walk through options without pressure, and doors that end up quieter, smoother, and working better than before. Many customers also highlight courteous communication, punctual arrivals, and strong follow-through that builds trust and repeat business.

What Customers in Your Area Mention Most

Responsiveness (175) Customers repeatedly praise quick callbacks, same-day or next-day appointments, and fast arrival after a service request. Professionalism (164) Reviewers consistently describe the team as professional, courteous, punctual, and respectful throughout the service visit. Expertise (159) Customers frequently note that technicians are knowledgeable, skilled, thorough, and able to diagnose problems quickly and accurately. Communication (145) Reviews often mention clear explanations, helpful updates, and technicians who walk customers through the issue, options, and completed work. Speed (136) Customers regularly highlight fast repairs and efficient installations, often completed in under an hour or on the same day. Service (133) Many reviews praise the overall customer experience as excellent, helpful, friendly, and easy to work with from start to finish. Trustworthiness (92) Reviewers value honest assessments, no-pressure recommendations, and service that feels straightforward and dependable. Workmanship (88) Customers frequently compliment the quality of the repair or installation, noting that doors operate smoothly, quietly, and correctly afterward. Booking Experience (61) Customers often mention that scheduling is easy, especially through online booking, and that appointments are set up quickly and conveniently.

Recent Reviews from Raleigh

RG Alsup

Google 1 2 3 4 5
03/05/2024

Contacted Precision one day and they had Scotty at my house the next morning at the time promised. All repairs on both garage doors made by noon. Scotty did a great job. Would highly recommend Precision. And especially Scotty.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with Scotty.

Service: General repairs & installation

Dave Brown

Google 1 2 3 4 5
03/05/2024

Precision has been out twice recently and both visits have been very favorable. They called before they came to the house. The work they did was perfect, and I will certainly call yhem again when I need help!!

Response from Ashley Gammon, General Manager Business Owner

We are glad to hear that we met your expectations, thank you for the 5 star review.

Service: General repairs & installation

Anthony Gorham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clayton, NC 03/05/2024

Great service. Explained the whole process, let me know what they were doing. After he was finished, gave me a time to ask more questions. My garage door is fixed and works perfectly fine now!!

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Repair

Product: Garage Doors

Danks Burton

Google 1 2 3 4 5
Carrboro, NC 03/05/2024

Michael was outstanding - showed up on time, had all the parts with him to fix the problem, completed repairs in a timely manner and made sure everything worked properly before leaving. Great experience!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the opportunity to work with you on this project, we are very thankful for the kind words and the 5 star rating.

Service: General repairs & installation

B Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 03/05/2024

The service from Precision is alway prompt, good and always friendly. The technicians all "care" about my outcome.

Service: Garage Door Opener Repair

Pablo Coronel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 03/05/2024

Excellent service, technician (Michael Ottosen) was on time. He was very courteous and fixed the garage door rapidly and efficiently.

Service: Garage Door Repair

Product: Springs

Marc Snyder

Google 1 2 3 4 5
Raleigh, NC 03/05/2024

Brandon was very efficient and fixed everything. Will not hesitate to recommend or call if need work done in the future.

Response from Ashley Gammon, General Manager Business Owner

Thanks Marc for leaving us a review and a 5 star rating.

Service: General repairs & installation

Kenneth Lasnier

Google 1 2 3 4 5
Cary, NC 03/05/2024

My garage door stopped working so I called Precision. An hour later the service tech arrived. How about that for response time! Brandon Mills from Precision Overhead Garage Door Service rebuilt my garage door which included bearings, spring, rail, and rollers. He explained the details, demonstrated the before and after conditions and had me up and operating my now rebuilt and quiet garage door. Fantastic job and I’m telling my neighbors. Thanks Brandon!

Response from Ashley Gammon, General Manager Business Owner

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review and leaving us a 5 star rating.

Service: General repairs & installation

Matt Smith

Google 1 2 3 4 5

Great service - nice and knowledgeable tech.

Response from Ashley Gammon, General Manager Business Owner

Thanks Matt we appreciate the kind words and the 5 star rating.

Service: General repairs & installation

Billy Kornegay

Google 1 2 3 4 5
Clayton, NC 03/04/2024

Response from Ashley Gammon, General Manager Business Owner

Thanks for taking the time to leave us a 5 star rating.

Service: General repairs & installation

Joseph Sci

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mr. Botts was very professional, and explained my issues. He also arrived early, and did the repairs professionally.

Service: Garage Door Repair

Product: Springs

Michael Rudd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 03/04/2024

I have been using the services of Precision Garage Door for a number of years. This company always provides EXCELLENT customer service, from setting a same day appointment to the highly skilled technicians that are on the team. Today, my garage door would not work. I was able to schedule a same day appointment. Andy, the technician, reached out to me to let me know that he was on the way. Andy was extremely friendly, professional, and put me at ease by explaining every detail of the work that was needed to get my door working again. Precision Garage Door is fortunate to have Andy on the team! Top quality products were used and fair prices. I never felt "up-solded" in any way. Andy was extremely patient with me with my questions the entire time. Thank you Andy!!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Greg Price

Google 1 2 3 4 5
03/04/2024

I purchased a new garage door and opener. The entire experience was awesome. Great company to work with. Knowledgeable and professional. I highly recommend this business.

Response from Ashley Gammon, General Manager Business Owner

Great to hear that you are pleased with your new door and opener. We appreciate the 5 star rating.

Service: General repairs & installation

Phillip Grace

Google 1 2 3 4 5
03/03/2024

Greg was professional, friendly, and extremely helpful! He got the job done well!

Response from Ashley Gammon, General Manager Business Owner

Glad to hear that Greg got you taken care of, we are thankful for the 5 star rating.

Service: General repairs & installation

Robert Christley

Google 1 2 3 4 5

Same day response, exceptional service provided by Brandon Mills. Knowledgeable, empathetic, and efficient as a technician, would definitely recommend this company to anyone with garage door issues.

Response from Ashley Gammon, General Manager Business Owner

We’d just like to thank you for taking the time to write this review about your experience with Brandon, thank you for the 5 star rating.

Service: General repairs & installation

Courtney Bisbe

Google 1 2 3 4 5

Highly recommend Michael Ottosen for all Garage door services!

Response from Ashley Gammon, General Manager Business Owner

Thanks for the kind words about Michael and thank you for the 5 star rating.

Service: General repairs & installation

Walter Prillaman

Google 1 2 3 4 5

Scotty Johnson did a great job. Called when he was on his way! Got right to it! Estimated within 10 minutes! Fixed within 40 minutes. (Could have been faster, if I would have not talked so much). Would use Precision Doors again. But do not think I will have too! Scotty knew his craft (skill)! Live in Youngsville NC

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Scotty is truly an asset to have on our team.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Debbie Hagan

Google 1 2 3 4 5
03/02/2024

Teddy was great & friendly Very knowledgeable Very efficient Very respectful of our home and us Answered any questions we had

Response from Ashley Gammon, General Manager Business Owner

Nice to hear that Teddy got you taken care of, we appreciate the 5 star rating.

Service: General repairs & installation

SG P

Google 1 2 3 4 5
03/01/2024

Response from Ashley Gammon, General Manager Business Owner

Thanks for the 5 star rating.

Service: General repairs & installation

Doug Heron

Google 1 2 3 4 5
03/01/2024

Michael Ottosen was our service technician and he did a great job - very professional. Highly recommend!

Response from Ashley Gammon, General Manager Business Owner

We appreciate the review and 5 star rating - Thank you.

Service: General repairs & installation

GRANITE & MARBLE SOLUTIONS

Google 1 2 3 4 5
03/01/2024

excellent job, from I request the quote until the final installation 100% recommended

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and 5 star review we will pass them on to the install team.

Service: General repairs & installation

Doug Heron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Michael Otteson was our technician and did a great job. Very professional and knowledgeable. Highly recommend!

Service: Garage Door Opener Install

Product: Opener

Andrew McLamb

Google 1 2 3 4 5
03/01/2024

We have used precision in the past for our other home’s garage door and had excellent service. When we bought a new house with two really old, worn out garage doors, they were our first call. I am glad to see that their service has remained top notch! Michael Ottosen came out on a Sunday (not expected, but very appreciated due to my very busy work schedule) and explained that because our doors were very old, bent, and worn, it would be pointless to put money into them and recommended replacement instead. The estimate he provided was extremely fair and he did not try to sell me openers or a more expensive type of door. Lucas and the installation team were prompt and did an excellent job installing our new doors. We did decide during the installation to install openers, and they installed them the same day. Our new doors look great and operate extremely quiet and smooth. Couldn’t be happier with the results and I won’t hesitate to call Precision again for future garage door needs!!

Response from Ashley Gammon, General Manager Business Owner

Thanks for leaving a review, we are glad that you enjoyed your experience with us. Michael will be excited to know how satisfied you are with his work, he is always going the extra mile. We appreciate your business and we are here to help anytime you need us.

Service: General repairs & installation

Catriona Lewis

Google 1 2 3 4 5
03/01/2024

The best company. The sales gentleman was beyond kind and not pushy at all. Told me the facts and not his opinion. Then the installer was just beyond kind. And super efficient. And when we noticed the lock not working properly, someone came out that day to fix it and assist. HIGHLY RECOMMEND this company!! Will forever use them. All the people that helped me are: Charlie Josh and Terri

Response from Ashley Gammon, General Manager Business Owner

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Thank you for the 5 star rating.

Service: General repairs & installation

Thomas Huggins

Google 1 2 3 4 5
Pittsboro, NC 03/01/2024

Chris came explained the problem. He said he could fix it today, which is awesome. Chris repaired everything, everything working great. Thank you Chris great job

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with Chris.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Laura Buell (Bence)

Google 1 2 3 4 5
02/29/2024

Andy was incredible! He arrived when he said that he would, took the time to explain how my garage door worked and how to fix it, and repaired my obnoxiously loud garage door in an hour!

Response from Ashley Gammon, General Manager Business Owner

Nice to hear that Andy got you taken care of quickly. Thank you for the review and 5 star rating.

Service: General repairs & installation

Tom Carstens

Google 1 2 3 4 5
02/29/2024

Scotty Johnson was professional repair technician. Thanks, Tom Carstens

Response from Ashley Gammon, General Manager Business Owner

Thank you Tom for the 5 star rating and the positive review.

Service: General repairs & installation

Don Keller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 02/29/2024

The techs Jonathon and John (I think) were very efficient, courteous, and professional. More companies should have employees like them.

Service: Install Garage Doors

Product: Garage Doors

Greg Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/29/2024

Replaced anold garage door and opener. The people were prompt, easy to work with and professional. I would highly recommend Precision Garage Door.

Service: Garage Door Opener Install

Product: Garage Doors

James Barnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/29/2024

Michael Ottosen was very knowledgeable in explaining the needs of my garage door. He answered my questions, and gave me some good advice in reference to keeping my door operating. I would call on Michael again for future service.

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502