4.9 1 2 3 4 5 10,987 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 203

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is reviewed very positively across the Raleigh-area service area, with customers consistently praising fast response, professional technicians, clear explanations, and smooth repair or installation experiences. Reviewers frequently mention same-day or next-day scheduling, knowledgeable staff who walk through options without pressure, and doors that end up quieter, smoother, and working better than before. Many customers also highlight courteous communication, punctual arrivals, and strong follow-through that builds trust and repeat business.

What Customers in Your Area Mention Most

Responsiveness (175) Customers repeatedly praise quick callbacks, same-day or next-day appointments, and fast arrival after a service request. Professionalism (164) Reviewers consistently describe the team as professional, courteous, punctual, and respectful throughout the service visit. Expertise (159) Customers frequently note that technicians are knowledgeable, skilled, thorough, and able to diagnose problems quickly and accurately. Communication (145) Reviews often mention clear explanations, helpful updates, and technicians who walk customers through the issue, options, and completed work. Speed (136) Customers regularly highlight fast repairs and efficient installations, often completed in under an hour or on the same day. Service (133) Many reviews praise the overall customer experience as excellent, helpful, friendly, and easy to work with from start to finish. Trustworthiness (92) Reviewers value honest assessments, no-pressure recommendations, and service that feels straightforward and dependable. Workmanship (88) Customers frequently compliment the quality of the repair or installation, noting that doors operate smoothly, quietly, and correctly afterward. Booking Experience (61) Customers often mention that scheduling is easy, especially through online booking, and that appointments are set up quickly and conveniently.

Recent Reviews from Raleigh

Stacy Leggio

Google 1 2 3 4 5
02/20/2024

Thank you to Aaron for giving us advise eventhough we were not using him for our garage door repair do to a home warranty claim. Aaron was insightful and saved us from being taken advantage of from another company. For any future garage door needs, we will use Aaron and precision garage door service. We would absolutely recommend him and his team for garage door repairs.

Response from Ashley Gammon, General Manager Business Owner

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Service: General repairs & installation

Judy Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/20/2024

Greg gray did a wonderful job with my replacement of the garage door opener. He was wonderful at explaining everything to me and showing me what I needed to know. I would highly recommend Greg as a skilled technician.

Service: Garage Door Opener Install

Mitzi allison

Google 1 2 3 4 5
Durham, NC 02/20/2024

Greg was great! Fixed our door on a Sunday. I had hesitated to call due to weekend and he arrived ready to go. Ver professional and knowledgeable!

Response from Ashley Gammon, General Manager Business Owner

We're happy to see that you had a 5-Star experience with Greg. Thanks for sharing.

Service: General repairs & installation

Catherine Best

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 02/20/2024

Repeat, Customer service was excellent, as always, and very timely. Price was always competitive.

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Opener Install

Product: Remotes / Keypad

Peter Cane

Google 1 2 3 4 5

Micheal Ottesen did a great job w the new door

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to post a review and the 5 star rating about Michael.

Service: General repairs & installation

Marybeth Kabala

Google 1 2 3 4 5

Greg was awesome - he took the time to explain what was wrong with my garage door and all of my options :) I highly recommend Greg and Precision overhead garage door service

Response from Ashley Gammon, General Manager Business Owner

Thank you Marybeth for the review and 5 star rating.

Service: General repairs & installation

Jennifer

Google 1 2 3 4 5
02/19/2024

Michael Ottosen did a wonderful job! He came earlier than expected, was very thorough, and explained everything clearly do we could be up and running again. We were very pleased with his service!!!

Response from Ashley Gammon, General Manager Business Owner

We're happy to see that you had a 5-Star experience with Michael. Thanks for sharing.

Service: General repairs & installation

Michael Schweitzer

Google 1 2 3 4 5
Raleigh, NC 02/19/2024

The tech Andy was great. He fixed the problem and now the door works perfect again. Thanks

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to post a review and the 5 star rating about Andy.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

John Tulak

Google 1 2 3 4 5

Michael did an amazing job diagnosing the issue, providing options, and quickly making the repairs to get my garage door operating again. He was on time, friendly, and thorough. I would recommend Michael Ottosen and Precision Overhead Garage Door Service to anyone. We will use him again for our home and our other properties as well.

Response from Ashley Gammon, General Manager Business Owner

We are glad to hear that Michael earned a 5 star rating. Thank you for the review.

Service: General repairs & installation

MB

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Appreciated same day service with the problem solved and repaired quickly!

Service: Garage Door Opener Repair

Mark Light

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rolesville, NC 02/19/2024

Scotty did a great job

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Linda Boswell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Selma, NC 02/19/2024

Andy called to tell me when he would arrive. He arrived on time. Andy delivered top notch customer service. Andy was very knowledgeable of the product and thoroughly explained my options. Plus, he had a great sense of humor. Thank you, Linda

Andy Maynard

Technician: Andy Maynard

Service: Install Garage Doors

Product: Garage Doors

Dan Wasserman

Google 1 2 3 4 5
Cary, NC 02/18/2024

Evan did a great job switching out our garage door opener same day.

Response from Ashley Gammon, General Manager Business Owner

Thank you Dan for the 5 star rating. We will pass your comments on to Evan.

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Lio Drian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clayton, NC 02/18/2024

Great fast service but pricing was high. We got 2 springs replaced for over $900 it might have been cheaper to get an entire new garage door opener.

Service: Garage Door Repair

Product: Springs

Ron&Ally Jurgens

Google 1 2 3 4 5
02/18/2024

Their evaluation of our request was prompt and fair. Andy was great to work with!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us.

Service: General repairs & installation

Gerald Dwelley

Google 1 2 3 4 5

Mr Micharl Ottoson arrived on time, replaced my garage door opener, reprogrammed my automobile and explained the new controller. Thanks, Gerald Dwelley.

Response from Ashley Gammon, General Manager Business Owner

Mr. Dwelley, Thanks for taking the time to leave a review and a 5 star rating.

Service: General repairs & installation

Roxanne Hicklin

Google 1 2 3 4 5
02/17/2024

Scotty was great. He gave “no pressure” advice, and after I made my own decision, he was able to do the work within a couple of hours. Extremely satisfied.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us.

Service: General repairs & installation

Amanda Pope

Google 1 2 3 4 5
Angier, NC 02/17/2024

Precision garage door was recommended to me by a friend. After my springs broke on a Friday afternoon at 4 o’clock, their customer service representative answered the phone immediately and suggested a repair time within an hour. That did not work for me, but I was amazed at how fast they could assist. She scheduled Andy to come out the following day, he arrived promptly and was very professional and thorough! Andy explained the problem and suggested additional options. There was no pressure either way. I could not believe how fast the repair was done. I am very thankful for this service!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Andy is truly an asset to have on our team! We look forward to working with you again in the future.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Matt Moberly

Google 1 2 3 4 5

Thoroughly impressed with the level of service. Would highly recommend!

Response from Ashley Gammon, General Manager Business Owner

Awesome to hear you had a 5 star rating with your team. Thank you for taking the time to leave a review.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Matt Moberly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Michael was great! Prompt and professional, had everything installed in no time. Very impressed with the level of service and would absolutely recommend.

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Ross Biddle

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a 5 star rating.

Service: General repairs & installation

Nancy Gallagher

Google 1 2 3 4 5
02/16/2024

Mike was great, was able to take care of everything efficiently....very knowledgeable.

Response from Ashley Gammon, General Manager Business Owner

Thank you Nancy for taking the time to leave a review and the 5 star rating.

Service: General repairs & installation

Doug Irish

Google 1 2 3 4 5
02/16/2024

One of best company’s and customer service departments we have dealt with since moving to NC in 2017. Service technicians were on time, very respectful and answered whatever questions we had. Contact with the company is easy and responses are extremely quick. We had some noise from the new door after a couple of months, contacted the company and they sent a technician out within a couple of days. He readjusted the tracks on the door and it was covered under warranty. I highly recommend this company for any garage door repair or installation you need.

Response from Ashley Gammon, General Manager Business Owner

Great feedback, thank you for sharing this with us. Customer satisfaction is our top goal and we love seeing that you received five star service from our technician. We appreciate your business and please call if we can assist you in the future.

Service: General repairs & installation

Pamela Nelson

Google 1 2 3 4 5
02/16/2024

My husband and I are very pleased with our new garage door from Precision Garage Door. The door looks wonderful and works perfectly. We had a great experience from start to finish, and the cost was considerably less than the quote we received from another service. The very professional and pleasant salesman came out to our house in Clayton within a couple of hours of our call and gave us a quote on the spot without a hard sell attitude. I appreciated the salesman John's suggestions and thorough explanation. The installation happened a few days ahead of schedule, and the installers were polite, efficient, and helpful. We would recommend Precision to others.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with our new door department.

Service: General repairs & installation

Larry Calhoun

Google 1 2 3 4 5
Raleigh, NC 02/16/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 star rating.

Service: General repairs & installation

Jud Elliott

Google 1 2 3 4 5
Raleigh, NC 02/16/2024

Thomas did an awesome job, explained everything, answered all our questions patiently and thoroughly. Made us feel great about the quality of the work and parts.

Response from Ashley Gammon, General Manager Business Owner

We are glad to hear that Thomas provided you with a 5 star experience. Thank you for the review and rating.

Service: General repairs & installation

Sean A Meltzer

Google 1 2 3 4 5

Great service, came out and had garage door working well

Response from Ashley Gammon, General Manager Business Owner

Always great to hear we earned a 5 star rating. Thank you for the review.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Bruce Leone

Google 1 2 3 4 5
02/15/2024

Fast service (called @ 11, tech here by 1 PM). Knowledgeable tech, Brandon Mills, diagnosed the problem with the garage door opener, and quickly fixed the problem by installing a new (warranty covered!) garage opener. Brandon also helped program the remotes and the system on the phone app. Excellent service, plus Brandon was a pleasure to meet and to work with. We always call Precision when any problems happen with our garage doors!

Response from Ashley Gammon, General Manager Business Owner

Great feedback, thank you for sharing this with us. Customer satisfaction is our top goal and we love seeing that you received five star service from our technician. We appreciate your business and please call if we can assist you in the future.

Service: General repairs & installation

Mike Thompson

Google 1 2 3 4 5
Raleigh, NC 02/15/2024

Needed a fix, a wire snapped and lo and behold they want to replace everything. New in the Holly Springs market. Fix it and you have a customer for life, try and upsell when completely unnecessary and you lose a customer for life! $75 to hear a pitch. Hopeless. Then I fixed it myself with two small parts and 15 minutes!

Service: General repairs & installation

Kevin Tewes

Google 1 2 3 4 5

Scotty provided great service today.

Response from Ashley Gammon, General Manager Business Owner

Nice to hear that Scotty earned a 5 star rating. We appreciate you taking the time to leave us a review.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502