4.9 1 2 3 4 5 11,007 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 203

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is widely praised across the Triangle for fast response, professional technicians, and dependable garage door repairs and installations. Customers frequently mention same-day or next-day scheduling, clear explanations of repair options, and work that leaves doors running smoother, quieter, and more reliably. The strongest recurring sentiment is that the company is knowledgeable, courteous, and easy to work with, with many reviewers saying they would use Precision again and recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (207) Customers repeatedly praise the company for quick callbacks, same-day or next-day appointments, and fast arrival when garage doors need urgent help. Professionalism (198) Reviewers consistently describe the technicians and office staff as professional, courteous, polite, and respectful throughout the service experience. Expertise (184) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose problems clearly while explaining what is needed in understandable terms. Communication (166) Many reviews highlight clear explanations, arrival updates, option breakdowns, and follow-through that help customers understand the work being done. Speed (152) Customers often mention that repairs and installations are completed quickly, sometimes within an hour or the same day. Workmanship (150) Reviewers praise the quality of the repair and installation work, often saying doors, openers, springs, and related parts were fixed correctly and working better than before. Friendliness (145) Technicians are often described as friendly, pleasant, personable, and easy to talk to, which contributes to a strong service experience. Booking Experience (92) Customers appreciate the easy online booking process and the ability to schedule service conveniently, including after-hours or weekend requests. Trustworthiness (88) Reviews regularly mention honesty, no-pressure recommendations, and transparent options that make customers feel confident in the company’s advice.

Recent Reviews from Raleigh

Kay Hedrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 02/25/2024

Excellent service. Every thing explained so I could understand .

Service: Garage Door Repair

Peter Manson

Google 1 2 3 4 5
Cary, NC 02/24/2024

Exceptionally fast response to call, and very knowledgeable technician Chris C. provided a range of options with estimates and replaced our garage opener very quickly. Great job as always...

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a 5-star review.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Kavita Katti

Google 1 2 3 4 5
Cary, NC 02/24/2024

Michael O did a great job with the install

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a 5-star review.

Service: General repairs & installation

larry p

Google 1 2 3 4 5
02/24/2024

Thomas was very informative and helpful, while being cost conscious. Very good experience!

Response from Ashley Gammon, General Manager Business Owner

Great to hear that Thomas got you taken care of, thanks for the 5 star rating.

Service: General repairs & installation

Russell Gonzales

Google 1 2 3 4 5
02/24/2024

Very professional, clean working and confident in their work. Great job Jaxon and Eddie! Way to go Precision on a GREAT install. 16’ door and opener installed

Response from Ashley Gammon, General Manager Business Owner

Thank you Russell, I will pass along the kind words to the install team.

Service: General repairs & installation

Lorraine McGinn

Google 1 2 3 4 5
02/23/2024

Scotty was right on time, assessed the solution in a matter of minutes, and repaired the double garage door in under an hour. I’m very pleased.

Response from Ashley Gammon, General Manager Business Owner

Always great to see a 5 star review. Thank you for taking the time to post this.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Russell Gonzales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jaxon and Eddie exemplified perfection on installation! They both were very confident in their action and worked clean and well together. They did an amazing job on installation and represent top customer satisfaction and professionalism. Great Job Precision!!

Service: Install Garage Doors

Product: Garage Door Opener

Jane Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Sanford, NC 02/23/2024

My experience was fantastic. Richard was knowledgeable and professional. Fixed the problem in a timely manner. Great experience!

Service: Garage Door Repair

Product: Garage Door Opener

Gerald Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Good guys. Fair prices. Did what they said they would do. Showed up on time. Did a perfect job quickly and efficiently. We will have them back when we need more work.

Service: Install Garage Doors

Product: Garage Doors

Sarah Ceglio

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 star rating.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Robert Allen

Google 1 2 3 4 5
Zebulon, NC 02/22/2024

Andy is a great technician and understands what he does and explained all of the maintenance the should be performed Thanks

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate your business!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Jaeger Goepfert

Google 1 2 3 4 5
Apex, NC 02/22/2024

Michael Ottosen did a great job installing our new garage door. Install was fast and easy and the work was clean

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate you taking the time.

Service: General repairs & installation

Bruce Macdonnell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Greg did a great job and was a very honest and overall nice man. You should be proud to have him on the Precision door team

Service: Garage Door Opener Install

Product: Garage Door Opener

Neal DePersia

Google 1 2 3 4 5
Cary, NC 02/21/2024

Response from Ashley Gammon, General Manager Business Owner

We appreciate the 5 star rating.

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Robert L Yarborough

Google 1 2 3 4 5
Clayton, NC 02/21/2024

Company canceled installation for yesterday, February 20, 2024

Response from Ashley Gammon, General Manager Business Owner

We apologize for the issue that having to reschedule your garage door installation may have caused. Per our conversation on Feb 20th, our installer was running behind on his first install and not expected to arrive to your home until later in the evening. The best solution for all parties seemed to be to reschedule for the following day. It is rare that these situations occur, and we apologize that it happened for your scheduled installation.

Service: General repairs & installation

Carla Braun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 02/21/2024

Scotty was such a caring and genuine person. He was extremely knowledgeable of what was needed to fix the issues with my garage door. He explained to me in a way I understood. He went above and beyond. Even helped me program my car. Thank you Scotty. Very very pleased.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Andre Boursse

Google 1 2 3 4 5

Scotty provided expert service. He explained the problem with the garage door set-up, why it would help and make it work, and how to take care of the operation of our garage door. He was very pleasant and clear with what needed to be done to make the garage door work. Thank you for your great service.

Response from Ashley Gammon, General Manager Business Owner

We can’t thank you enough for the kind words about Scotty. Your review means a lot to us and lets us know we’re on the right track!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Zona Norwood

Google 1 2 3 4 5
Carrboro, NC 02/21/2024

My experience with Precision could not have been better. Scotty came and helped me determine what I needed and Jonathan came and installed my new garage door. I highly recommend Precision!!

Response from Ashley Gammon, General Manager Business Owner

Thank you Zona. I will pass this on to the team, we appreciate the 5 star rating.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Michelle

Google 1 2 3 4 5
Raleigh, NC 02/21/2024

Thomas Botts was very helpful! Made the repair quick & easy! I’d highly recommend Precision Garage door service!

Response from Ashley Gammon, General Manager Business Owner

Always great to hear that we got you taken care of in a timely manner. Thank you for the 5 star rating.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Christopher Bowling _ Staff - ApexFriendshipES

Google 1 2 3 4 5
02/20/2024

Chris C. arrived early in the window, quickly diagnosed the issue, had it repaired and was gone in about an hour. Would recommend their services.

Response from Ashley Gammon, General Manager Business Owner

Thanks so much for sharing your experience with us.

Service: General repairs & installation

Stacy Leggio

Google 1 2 3 4 5
02/20/2024

Thank you to Aaron for giving us advise eventhough we were not using him for our garage door repair do to a home warranty claim. Aaron was insightful and saved us from being taken advantage of from another company. For any future garage door needs, we will use Aaron and precision garage door service. We would absolutely recommend him and his team for garage door repairs.

Response from Ashley Gammon, General Manager Business Owner

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Service: General repairs & installation

Judy Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/20/2024

Greg gray did a wonderful job with my replacement of the garage door opener. He was wonderful at explaining everything to me and showing me what I needed to know. I would highly recommend Greg as a skilled technician.

Service: Garage Door Opener Install

Mitzi allison

Google 1 2 3 4 5
Durham, NC 02/20/2024

Greg was great! Fixed our door on a Sunday. I had hesitated to call due to weekend and he arrived ready to go. Ver professional and knowledgeable!

Response from Ashley Gammon, General Manager Business Owner

We're happy to see that you had a 5-Star experience with Greg. Thanks for sharing.

Service: General repairs & installation

Catherine Best

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 02/20/2024

Repeat, Customer service was excellent, as always, and very timely. Price was always competitive.

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Opener Install

Product: Remotes / Keypad

Peter Cane

Google 1 2 3 4 5

Micheal Ottesen did a great job w the new door

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to post a review and the 5 star rating about Michael.

Service: General repairs & installation

Marybeth Kabala

Google 1 2 3 4 5

Greg was awesome - he took the time to explain what was wrong with my garage door and all of my options :) I highly recommend Greg and Precision overhead garage door service

Response from Ashley Gammon, General Manager Business Owner

Thank you Marybeth for the review and 5 star rating.

Service: General repairs & installation

Jennifer

Google 1 2 3 4 5
02/19/2024

Michael Ottosen did a wonderful job! He came earlier than expected, was very thorough, and explained everything clearly do we could be up and running again. We were very pleased with his service!!!

Response from Ashley Gammon, General Manager Business Owner

We're happy to see that you had a 5-Star experience with Michael. Thanks for sharing.

Service: General repairs & installation

Michael Schweitzer

Google 1 2 3 4 5
Raleigh, NC 02/19/2024

The tech Andy was great. He fixed the problem and now the door works perfect again. Thanks

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to post a review and the 5 star rating about Andy.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

John Tulak

Google 1 2 3 4 5

Michael did an amazing job diagnosing the issue, providing options, and quickly making the repairs to get my garage door operating again. He was on time, friendly, and thorough. I would recommend Michael Ottosen and Precision Overhead Garage Door Service to anyone. We will use him again for our home and our other properties as well.

Response from Ashley Gammon, General Manager Business Owner

We are glad to hear that Michael earned a 5 star rating. Thank you for the review.

Service: General repairs & installation

MB

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Appreciated same day service with the problem solved and repaired quickly!

Service: Garage Door Opener Repair

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502