4.9 1 2 3 4 5 11,007 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 205

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is widely praised across the Triangle for fast response, professional technicians, and dependable garage door repairs and installations. Customers frequently mention same-day or next-day scheduling, clear explanations of repair options, and work that leaves doors running smoother, quieter, and more reliably. The strongest recurring sentiment is that the company is knowledgeable, courteous, and easy to work with, with many reviewers saying they would use Precision again and recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (207) Customers repeatedly praise the company for quick callbacks, same-day or next-day appointments, and fast arrival when garage doors need urgent help. Professionalism (198) Reviewers consistently describe the technicians and office staff as professional, courteous, polite, and respectful throughout the service experience. Expertise (184) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose problems clearly while explaining what is needed in understandable terms. Communication (166) Many reviews highlight clear explanations, arrival updates, option breakdowns, and follow-through that help customers understand the work being done. Speed (152) Customers often mention that repairs and installations are completed quickly, sometimes within an hour or the same day. Workmanship (150) Reviewers praise the quality of the repair and installation work, often saying doors, openers, springs, and related parts were fixed correctly and working better than before. Friendliness (145) Technicians are often described as friendly, pleasant, personable, and easy to talk to, which contributes to a strong service experience. Booking Experience (92) Customers appreciate the easy online booking process and the ability to schedule service conveniently, including after-hours or weekend requests. Trustworthiness (88) Reviews regularly mention honesty, no-pressure recommendations, and transparent options that make customers feel confident in the company’s advice.

Recent Reviews from Raleigh

UrduHindi SongMiester

Google 1 2 3 4 5
02/12/2024

Michael Ottosen.

Response from Ashley Gammon, General Manager Business Owner

We appreciate the 5 star rating!

Service: General repairs & installation

M Lath

Google 1 2 3 4 5
02/12/2024

Andy did a fabulous job. He is very knowledgeable and informative. Would recommend Pricision highly.

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a rating and review.

Service: General repairs & installation

Chirag Panjikar

Google 1 2 3 4 5

Chris C. was fantastic. Our garage door spring snapped in half, and we needed urgent help. Chris came in early on a Sunday morning and got everything sorted out within an hour. He was knowledgeable and professional and we were very happy to do business with him.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for this review. We really appreciate you being a customer.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Butch Darnell

Google 1 2 3 4 5
02/12/2024

The experience was perfect. Everyone was on time, the installation was done quickly and neatly. It has been several months now and everything is working great!!

Response from Ashley Gammon, General Manager Business Owner

Awesome to hear that you are pleased with the install. Thanks for the 5 star rating.

Service: General repairs & installation

Helen Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very pleased with the service. Everyone was pleasant and the installation was done in a very timely manner.

Service: Install Garage Doors

kevin bryant

Google 1 2 3 4 5
02/11/2024

Brandon Mills was the technician who repaired my broken torsion spring. Very friendly and helpful. It took him no time to install a new springs and have us ready to go. I appreciate his professionalism.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review. We're glad Brandon was able to assist you with your torsion spring repair quickly and professionally. Your satisfaction is important to us!

Service: General repairs & installation

Darius F

Google 1 2 3 4 5

Michael Ottosen did a fantastic job on our Garage!

Response from Ashley Gammon, General Manager Business Owner

We are grateful for the 5 star rating.

Service: General repairs & installation

Cheryl Fuller

Google 1 2 3 4 5

Michael was very professional and answered all my questions, fixed the issue I was having with my garage door in no time. I would highly recommend their services.

Response from Ashley Gammon, General Manager Business Owner

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Kevin Bryant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brandon Mills was great. Professional and knowledgeable. Law enforcement friendly. He repaired our broken spring In no time! Thanks Brandon!

Service: Broken Garage Door Spring Repair

Cheryl fuller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 02/10/2024

My technician Michael Ottosen was very polite and professional he answered all my questions, fixed the issue I was having with my garage door in no time. I would highly recommend their services.

Service: Garage Door Repair

John and Debbie Gorsuch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/10/2024

Greg Gray was excellent in diagnosing the problem with our garage door system. He took the time to ensure that it all worked correctly. We are very happy with the service we received. Thanks Greg!

Service: Garage Door Repair

Todd Dimock

Google 1 2 3 4 5
02/10/2024

Response from Ashley Gammon, General Manager Business Owner

Great to see we were able to provide you 5 star service. Thanks for the rating.

Service: General repairs & installation

Richard Bell

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 star review.

Service: General repairs & installation

mark leithe

Google 1 2 3 4 5
Raleigh, NC 02/09/2024

Response from Ashley Gammon, General Manager Business Owner

We appreciate you taking the time to leave us a 5 star review.

Service: General repairs & installation

Matt A

Google 1 2 3 4 5
02/09/2024

Scotty provided us exceptional service when our garage door wouldn’t open. He was able to arrive early and clearly explained the problem and potential solutions. Scotty even installed a new keypad for me after I asked about it. Will certainly recommend him and Precision.

Response from Ashley Gammon, General Manager Business Owner

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Service: General repairs & installation

Robert Richmond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 02/09/2024

Quick response to my request for repair, Tim took less than an hour to be on-site. Once on site he assessed the problem and provided four solutions. Selection made he stated a repair time of an hour. Time of repair was around 45 minutes. All items needed for the repair were on the truck. Total time from arrival to departure was 1.25 hours. Very satisfied.

Tim McRae

Technician: Tim McRae

Service: Broken Garage Door Spring Repair

Melissa Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Live chat Thursday evening and they were able to come the next day to replace the garage door opener.

Tim McRae

Technician: Tim McRae

Service: Garage Door Opener Install

Product: Garage Door Opener

John Robinson

Google 1 2 3 4 5
Rolesville, NC 02/09/2024

Justin called and advised of his arrival time (on time). Justin was professional, courteous, very knowledgeable, and honest. I think Justin has the knowledge and skills to manage. Thank you Justin. God bless you and your family.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for this review. We really appreciate you being a customer.

Service: General repairs & installation

Tricia Michael

Google 1 2 3 4 5
02/08/2024

We reached out about a garage door that didn’t function without knowing the issue. The company was easy to get a hold of and quick to get a technician scheduled. John was at the home assessing the door for us that afternoon. We appreciated his expertise and candor. He provided different options for the fix. He fixed our garage door with safety in mind. We will use this company again because of the overwhelming positive experience John was able to provide. Thank you again for the professionalism and help.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about John.

Service: General repairs & installation

Judy Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/08/2024

Richard McCann was very professional and knowledgeable. He explained everything and answered all our questions. He exceeded our expectations!

Service: Garage Door Opener Install

Product: Remotes / Keypad

Jennifer Guillory

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/08/2024

Great job and very courteous

Service: Install Garage Doors

Maria

Google 1 2 3 4 5
02/08/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear you had a positive experience with Precision Garage Door Service in Holly Springs. If you have any suggestions for improvement, feel free to share.

Service: General repairs & installation

Steve Stout

Google 1 2 3 4 5
Raleigh, NC 02/07/2024

Chris C. did a great job repairing our garage door! Thorough inspection, great explanation of what was needed and perfect execution. Thank you Chris!

Response from Ashley Gammon, General Manager Business Owner

Thanks for the feedback Steve. We appreciate you leaving us a 5 star rating.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Laurie Thurber

Google 1 2 3 4 5

My garage door broke at 8pm last night and Scotty Johnson was at my house at 8:30am the next morning fixing the door. Incredibly responsive and professional! Thank you!

Response from Ashley Gammon, General Manager Business Owner

We appreciate the feedback Laurie. Thank you for the review and 5 star rating.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Duffy Heath

Google 1 2 3 4 5
02/07/2024

Excellent communication and workmanship. Was a little concerned because I live in Goldsboro and the company is based in Fayetteville. Should not have been concerned.

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to share your experience with us. We truly appreciate the review and 5 star rating.

Service: General repairs & installation

Bob Mcilveen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 02/07/2024

Michael Ottosen made some repairs to our garage door. He was friendly, outgoing and knowledgeable. He was on time and efficient. The highest compliment I can give is to say “they do what they say they will do “. I would recommend Precision to anyone.

Service: Garage Door Repair

Christie Barron

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

We are thankful for the 5 star rating.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Dean Hand

Google 1 2 3 4 5
Raleigh, NC 02/06/2024

Greg was awesome and efficient!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that Greg provided you with awesome and efficient service. Your satisfaction is our priority.

Service: General repairs & installation

Marshall Ayre

Google 1 2 3 4 5
02/06/2024

Jon Holbrook is a consummate professional. Install was quick and easy and he is very personable.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate your business!

Service: General repairs & installation

Lisa Blaser

Google 1 2 3 4 5
Raleigh, NC 02/06/2024

Justin arrived on time, explain the needed motor replacement and finished when he said he would. This is the second time I have used Precision and highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Thanks for being a repeat customer, we appreciate your business and the 5 star review.

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502