4.9 1 2 3 4 5 10,987 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 288

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is reviewed very positively across the Raleigh-area service area, with customers consistently praising fast response, professional technicians, clear explanations, and smooth repair or installation experiences. Reviewers frequently mention same-day or next-day scheduling, knowledgeable staff who walk through options without pressure, and doors that end up quieter, smoother, and working better than before. Many customers also highlight courteous communication, punctual arrivals, and strong follow-through that builds trust and repeat business.

What Customers in Your Area Mention Most

Responsiveness (175) Customers repeatedly praise quick callbacks, same-day or next-day appointments, and fast arrival after a service request. Professionalism (164) Reviewers consistently describe the team as professional, courteous, punctual, and respectful throughout the service visit. Expertise (159) Customers frequently note that technicians are knowledgeable, skilled, thorough, and able to diagnose problems quickly and accurately. Communication (145) Reviews often mention clear explanations, helpful updates, and technicians who walk customers through the issue, options, and completed work. Speed (136) Customers regularly highlight fast repairs and efficient installations, often completed in under an hour or on the same day. Service (133) Many reviews praise the overall customer experience as excellent, helpful, friendly, and easy to work with from start to finish. Trustworthiness (92) Reviewers value honest assessments, no-pressure recommendations, and service that feels straightforward and dependable. Workmanship (88) Customers frequently compliment the quality of the repair or installation, noting that doors operate smoothly, quietly, and correctly afterward. Booking Experience (61) Customers often mention that scheduling is easy, especially through online booking, and that appointments are set up quickly and conveniently.

Recent Reviews from Raleigh

Marlena Yates

Google 1 2 3 4 5
Raleigh, NC 12/10/2022

They were so professional and did a great job.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear you found our team professional and that you’re satisfied with the service.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Gretchen Castorina

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/10/2022

Hi we needed serious help with our garage door motor as we had a car trapped inside and wouldn’t open or close. Tim came and rescued us quickly and installed all the new fixings plus more. Very grateful!

Tim McRae

Technician: Tim McRae

Service: Garage Door Opener Repair

Product: Garage Door Opener

Mike Genova

Google 1 2 3 4 5
Raleigh, NC 12/09/2022

Great experience with Greg! He talked us through all the options and got us to the best solution. Super knowledgeable and everything is working great. Glad to have Greg and Precision Door to work with on future needs.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Greg provided excellent service and helped you find the best solution. We look forward to assisting you with future needs!

Service: General repairs & installation

Kathy Hiegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I cannot say enough about the technician, Richard, who came to service my garage door today. He came the same day I called and provided great service. He had everything he needed in the truck to get the job completed while he was here. He explained all of the options available for the repair and also explained some things that may need to be addressed in the future with the garage door itself. He was very courteous, professional and knowledgeable and I would highly recommend him and Precision Door for any garage door services you may need.

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Sara Edwards

Google 1 2 3 4 5
12/08/2022

Scotty Johnson was our technician and was fantastic. Talked through all my options and was patient when I was trying to set up the keypad. I hope we get him in the future.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback on Scotty Johnson's service. We're glad he provided you with excellent options and support. We look forward to assisting you again in the future!

Service: General repairs & installation

Rhonda Dotsey

Google 1 2 3 4 5
12/08/2022

Very professional service, good price, great products. They helped guide us on the right decision to service our existing malfunctioning old door vs buy a new one. We opted for a new door which we are very happy with, and very importantly they did not pressure us and they did not try to oversell.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review. We appreciate your recognition of our professional service and guidance in choosing the right garage door solution. Enjoy your new door!

Service: General repairs & installation

Mary Amundsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 12/08/2022

terrific!! fast response, easy to schedule, great workmanship

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Jerry Dotsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rougemont, NC 12/08/2022

Very professional service, good price, great products. They helped guide us on the right decision to service our existing malfunctioning old door vs buy a new one. We opted for a new door which we are very happy with, and very importantly they did not pressure us and they did not try to oversell.

Service: Install Garage Doors

Product: Garage Doors

Ashley Drum

Google 1 2 3 4 5
Apex, NC 12/08/2022

Would not recommend…high pressure to do repairs & when refused the technicians got an attitude. Do yourself a favor and spend your money with another company

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave your feedback. We definitely never want anyone to feel they received 1 star service. We feel like we should take this opportunity to explain the events that took place at your service call. We did speak to the technician about the events of the service call. You scheduled the appointment because your cables snapped which resulted in your door not being operable. Our technician came out and advised you it was a racked door (inoperable door) and he would have to at least get it operable so he could continue the 25 point inspection to see what other issues the door had. Now, the mistake on our technician's part was he should have stopped and explained at that moment, doing these things would be a flat charge you would have had to pay no matter if you wanted more work or not done. Instead he started doing what he and you discussed. While he was doing that, you went and called the company that actually installed your door, and as it was less than a year old, you still had a warranty with that company. You advised our technician to go ahead and stop and you would have the other company repair the door under warranty. You said you would only pay the service fee for him to come out, even though he had partially corrected your door problem. Per our technician, you advised him to make the door inoperable again since you weren't paying anymore than the 75.00 service fee. He did as he was asked and understandably, he was frustrated for undoing the work he did. While we would have loved to work with you, had you called the company that put the door in and scheduled your warranty work with them, you would have saved yourself the time, and our time slot for another customer. We hope you were able to get everything taken care of, but if not, please don't hesitate to call us.

Service: General repairs & installation

Edward A

Google 1 2 3 4 5
12/07/2022

Fantastic experience from start to finish. Our installer Shane was very professional & went above and beyond to make sure everything was perfect. Kudos and thank you.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Shane provided a fantastic experience and ensured everything was perfect. Your satisfaction is our priority.

Service: General repairs & installation

Jim Caplan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Installer’s were efficient, courteous and ,helpful.

Service: Install Garage Doors

Product: Garage Doors

Beverly Sparrow

Google 1 2 3 4 5
12/07/2022

We just had our garage doors serviced by Percision Door Service. The employee that serviced them was named GREG. He was superb. He knew right away what the problem was and fixed it in a very timely manner and was extremely polite. We will always ask for him from now on. He was The Best!!! I’m so glad we called Percision and even more glad we had Greg as our guy!! Ron & Beverly Sparrow MacGregor Downs Cary

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback, Ron and Beverly. We're glad to hear Greg provided excellent service and resolved the issue promptly. Your support means a lot to us!

Service: General repairs & installation

Scott Rubin

Google 1 2 3 4 5

Fast and perfectly installed!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that you found our installation fast and perfect. Your satisfaction is our priority.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Charles West

Google 1 2 3 4 5
Durham, NC 12/06/2022

On time, quickly assessed the situation and made the repair quickly. Thoroughly satisfied!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that our team was prompt and efficient in addressing your garage door issue. Your satisfaction is our priority!

Service: General repairs & installation

Lisa Card

Google 1 2 3 4 5

Greg was amazing! He came to our house after hours and he not only had a solution right away but also found another issue that could have been an even bigger issue than the one we originally called him out for. He was very thorough and professional. If you want top notch service ask for Greg!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Greg provided thorough and professional service. Your satisfaction is important to us.

Service: General repairs & installation

Jeff Dunn

Google 1 2 3 4 5
12/06/2022

Greg was friendly and smart. I really enjoyed my experience. He talked to me about a new door and will be purchasing through Precision for sure

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words about Greg! We're glad to hear you had a positive experience and look forward to helping you with your new door.

Service: General repairs & installation

Ron Sparrow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 12/05/2022

Repair man was very nice and helpful. Would welcome him back any time we need service.

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Opener Repair

Mark Mosley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 12/03/2022

We have been long time customers of Precision Door Service. With our most recent interaction, Justin Potter was our technician. As has always been the case, Justin was knowledgeable, efficient and did an outstanding job explaining everything associated with our needed repair.

Service: Broken Garage Door Spring Repair

Marilyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Garner, NC 12/03/2022

I’ve had your service before but this was the experience I’ve had. It was better than five stars

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Garage Doors

Rocky Lien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Clayton, NC 12/03/2022

Jon and Will arrived when they said they would, quickly identified the issue, and provided an accurate estimate for repairs. They were very friendly and efficient, demonstrating excellent technical skills while getting our door back into working order. I highly recommend them both! Thanks, guys!

Service: Garage Door Repair

Product: Springs

Pete Stock

Google 1 2 3 4 5
Durham, NC 12/03/2022

100% professional, fast and perfect job. Thank you Scotty!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Scotty delivered professional and fast service. Your satisfaction is our priority at Precision Garage Door Service in Morrisville.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Ted Rollins

Google 1 2 3 4 5

Scotty did an amazing job fixing my broken spring on my garage door. He was professional and efficient and will definitely be using precision in the future.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad to hear Scotty provided professional and efficient service. We look forward to assisting you again in the future!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Robert Morris

Google 1 2 3 4 5
Rolesville, NC 12/02/2022

Fast response, great service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear about your fast response and great service experience with Precision Garage Door Service in Morrisville.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Daniel Shumate

Google 1 2 3 4 5
12/02/2022

Justin was timely, efficient, and helpful. Great work.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Justin provided timely and efficient service. Your satisfaction is important to us!

Service: General repairs & installation

KC Armstrong

Google 1 2 3 4 5
Cary, NC 12/01/2022

My experience with Precision was excellent. The tech - Paul - called ahead and showed up early (that’s rare for service calls - and very convenient in this case), and then diagnosed and repaired my tricky high-lift door setup. All of the work was done under warranty from Precision - who installed the door and opener originally - even though the franchise has changed ownership since the original install was done. Paul was super friendly, and obviously knowledgeable. He figured out the problem(s) quickly and I’m back up and running with much-improved performance.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Paul provided excellent service and that your high-lift door setup is working perfectly. Your satisfaction is our priority!

Service: General repairs & installation

K P

Google 1 2 3 4 5
12/01/2022

Response from Ashley Gammon, General Manager Business Owner

Thank you for your 5-star review! We're glad to hear you had a positive experience with Precision Garage Door Service in Morrisville. Your satisfaction is our priority.

Service: General repairs & installation

Marty Munt

Google 1 2 3 4 5
Raleigh, NC 12/01/2022

Brandon Mills did an excellent and timely job fixing our garage issue.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Brandon provided excellent service for your garage issue. Your satisfaction is important to us!

Service: General repairs & installation

Stephen Rigsbee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/01/2022

Very satisfied with the technician

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Mike Hewitt

Google 1 2 3 4 5
Cary, NC 12/01/2022

Terrible. I would recommend setting expectations and keeping them. Service was scheduled from 2-4. Called at 4:30 told the guy is on his way. Called at 5:30 said he must be in traffic but definitely on the way. Called at 6:30 told he would call us right away but he must be around the corner. Sure enough got a call in just a couple of minutes from the tech. He just got the dispatch and he was 45 minutes away and wanted to make it in the morning. I declined will hire another company.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for providing feedback. We are very sorry that we dropped the ball on communicating with you properly. We certainly didn't mean to waste your time and inconvenience you. We will discuss this with the technician and make sure he is aware to stay on task and keep everyone updated if he is running behind, so we can move jobs and not keep customers waiting. We do appreciate you considering Precision to take care of your door needs.

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

tuckosi

Google 1 2 3 4 5
11/30/2022

Paul was very helpful and thorough. The only thing I was disappointed about was that a precision employee last year gave me false/conflicting information from what Paul told me about how to take proper care of my garage door. I appreciate Paul setting the record straight.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We’re glad Paul provided helpful and thorough information. We apologize for any confusion caused by previous advice. Your satisfaction is important to us. For further assistance, please call us at (919) 874-1012.

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502