See Local Phone Numbers
Garage Door Repair Reviews in Raleigh Area, NC (Page 28)
Precision Garage Door of Raleighhas received 1069 reviews, averaging 4.90 Stars:
Raleigh, NC
Raleigh, NC
I was very pleased with their responsiveness and the tech that came out (Richard) was very personable, knowledgeable and professional. However, in my opinion, the cost to replace my 2 springs and cables was stupid expensive and I’m kicking myself for not shopping around more. I was prepared to pay a certain price based on the loose estimate I was given over the phone but the options I was given by the tech before the work started easily exceeded that. I should have paid the service fee and gone elsewhere, so shame on me. Looking at the price of the parts on Amazon, which I assume this company gets for the same amount or less from whoever their supplier is, you get an idea of the massive markup and labor that is added in. I felt a bit “screwed” all day yesterday and it was the first thing I thought about this morning so it still stings. Good, quick work for sure as I certainly didn’t want to mess w/ dangerous springs having not worked with them before, so I paid for that, but will definitely shop around next time.
- Eric Benedetti
Thank you for sharing your feedback and calling us to service your garage door. We did review your account and listened to the recorded call. The scheduler advised you that the price per spring could be between $88.00- $249.00. You were charged $249 per spring and the spring you approved was one of the powder coated, heavy duty, high cycle springs, so they are of course the most expensive of the quoted price. You also had cables replaced and a tune up done on your door which was part of the cost. All of these items/prices were discussed with you and approved before work was started. We completely understand you can find items online for cheaper, but they are not always the same quality as what we purchase to provide our customers. We never want a customer to fee "screwed" which is why the quote is discussed in detail before we start work so you have the option to approve it and move forward, or decline it and seek quotes from other companies. We are happy we could help repair your garage door and we're always here if you need us in the future.
Wake Forest, NC
Scotty did a great job in explaining my options and installed In a timely manner
- Ken Abram
Raleigh, NC
Very happy with the service and knowledge of the technician.
- Michael Lecourt
Product:
Youngsville, NC
Professional
- Joe Dupaul
Wake Forest, NC
Problem solved and expectations met. A bit expensive though!
- Timothy King
Wake Forest, NC
Work was done quickly and with great workmanship. They were a pleasure to work with.
- John Vestal
Product:
Raleigh, NC
Very Professional installers, polite, knew what they were doing and did a great job…small hick up but they fixed it right away… very much appreciate it..
- Paul Failor
Product:
Wake Forest, NC
Excellence response. Came within 2 hrs of my call. Both techs were very professional and respectful
- Pete Alderese
Knightdale, NC
I’m not happy at all. I called Precision thinking I would pay the $75 trip charge and would get my garage door motor fixed, but was told it would cost me $149 to put in a new circuit board because I had already ordered it straight from Liftmaster and their were no guarantees it would work. They said I could pay $600+ for a new garage door motor with a 4 year guarantee, so I just paid the $75 trip charge and did it myself. The commercial for Precision looks grea and professional, but I wasn’t impressed with the customer service I received.
- Robert Herbert
Clayton, NC
Richard McCann was very polite, knowledgeable of his work and performed the job in a timely manner. Great job! I highly recommend Richard and will request his service if needed in the future.
- Deborah Davis
Raleigh, NC
Scotty was amazing
- Stephen Snyderman
Raleigh, NC
Scotty was very professional and courteous.
- Donald Fontes
Raleigh, NC
Great service and very professional.
- Teresa Zillmann
Raleigh, NC
Scotty diagnosed the problem immediately and fixed the door. He arrived ahead of schedule, did a great job and was professional. I will use Precision any time I have a problem with my garage doors. Thank you.
- Pam Cavin
Wake Forest, NC
Scotty Johnson did an awesome job repairing our garage door today! Thank you Scotty for the superb service. Our garage door has never worked better and is also smooth and quiet!
- Tad Danley
Wake Forest, NC
I was very lucky to have picked your company. It was just by chance that I saw your ad. Paul was excellent. Took time to explain everything to me. Very thorough and very courteous. He got to the work quickly. Did a great review of what work he did and I actually understood everything. Thank you! Maryanne
- Marianne Camesano
Raleigh, NC
Thankful for precision garage door service for their timely appointment And their staff member Richard McCann who explained everything to me about the problem I had and what should be done I also really appreciated the fact that he took his time to make sure that everything was functioning and working properly as it should and his cleanup ethics great friendly great personality I would highly recommend precision garage doors repairs as well as their staff member Richard to anyone who had a issue with their garage door great company as well as their staff member thank you
- Melody Cross
Raleigh, NC
Scotty replaced the load bearing rollers and sprayed lubricant on the rollers and hinges. The door was never this quiet when it was brand new. ???????? Thanks Scotty
- Ross Mclarnon
Raleigh, NC
Excellent service, Greg is very knowledgable and explained everything to me in detail and what my options were. I will certainly recommend your company.Good service.
- Ann Amorossi
Raleigh, NC
Paul was outstanding. Totally professional, efficient and very personal. A real asset for your company. I will be a referral source. Thank you. Dr. Michael Sharrock
- Michael Sharrock
Product:
Wake Forest, NC
Greg was on time and very courteous. Spent time discussing what was wrong and the options . Did not push anything , just informed us . Thank you . Will definitely keep using Precision Door .
- Diane Osborne
Product:
Wake Forest, NC
Our technician Greg was great! Super honest, very friendly, and knowledgeable. I highly recommend precision overhead garage doors!
- Chris Nusbaum
Product:
Raleigh, NC
It took over six months to have the door delivered. The quality and construction is excellent. The installation team did a super job. There was one glitch.The wrong kind of window was installed in the door. The company has promised to replace them with the correct windows.
- Rick Carlson
Product:
Youngsville, NC
Greg was on time and did a great job
- John Sales
Wake Forest, NC
Very courteous service call. Informative and knowledgeable Technician. We will evaluate the options presented. Thank you.
- Dennis Henderson
Clayton, NC
Andrew was great! Professional, helpful and incredibly informative. I would certainly recommend Precision.
- Dan Marlowe
Raleigh, NC
I am very pleased with the service provided. John was professional and knowledgeable. Shane was friendly and produced quality work. This company is affordable and reliable. It was a pleasure doing business with them.
- Ashley Staten
Product:
Raleigh, NC
Great service! Professional and explained everything. Greg was our technician and he is a real pro.
- Gene Gainey
Knightdale, NC
I was charged $972.00 for a guarage repair. All I needed was new springs and a motor.
- Alvin Powell
Product:
excellent service and technician
- Scott Siegel