Read what people are saying
about Precision Garage Door in:

Quick response excellent service Thank you Paul

- Tracy Smith

Mike was on time, professional and repaired our openers in a timely manner and at a reasonable price. Love the service we get from Precision.

- George O'connor

Great customer service! Greg did an outstanding job. Same day service and very competitive pricing!

- John Lowe

We had a small dent in our door. I'm not sure if your technician saw that as an opportunity or if he truly felt we should get a new door. In the future give your customers options. Fortunately we never go with one quote. The company we ended up hiring charged a fraction of your estimate and our door works like a charm. We didn't need a new door. Don't try to upsale unless it is truly needed.

- T J

Thank you for considering Precision to service your garage door. We are very sorry about the miscommunication with the technician about what you actually wanted. We did speak with him to see what happened and he was under the impression after suggesting a panel swap that you did not want a panel swap, but that you wanted an insulated door. He even spoke with the service manager while at your home and the service manager offered to discount the door quotes that the technician provided you, as he thought that was what you wanted. We do apologize for dropping the ball and the technician not offering you other options than just a full door replacement. We would be happy to work with you in the future and we hope this one experience doesn't keep you from reaching out if needed.

Great job. Showed up next day and were fast and professional in getting the job done.

- Frank Ethridge

Thank you, we are so glad you called us to help! We appreciate your business and five star review. Please let us know if we can assist you in the future.

Precision Garage Door Service was everything their name says. Our technician Greg was professional, knowledgeable and helpful. He explain what was wrong with my opener. Greg gave me options and didn’t push me into one that made me uncomfortable. He was patient throughout this experience. Now I have an opener that works great. Also I have peace of mind that the work was done right

- Beth Gooden

Great experience from beginning to end

- Floyd Hicks

Precision Door promptly sent a technician who was very knowledgeable and advised us on the various aging parts that would need to be replaced to prevent further malfunctions. He did a great job and we should be good to go for years to come.

- Laurie Chevallier

Greg was professional. He walked me through the whole process in a way I could understand, and was comfortable with. He gets my best rating!

- Susan Daniel

I called Precision after seeing their TV ad. Paul came the same day I called & he did a thorough evaluation. He was quick and efficient and now my garage door is working good as new—I hardly remembered it could be so quiet and smooth.

- Linda Davis

The repair man did an excellent job of fixing mistakes made by the people that worked on my garage door a couple of years ago.

- Dave Welliver

Mike did a great job!

- Beth Harrison

Thank you, we appreciate your business and five star review. We will tell Mike to keep up the great work!

Scotty did an outstanding job installing 2 new Lift Master Systems. He also programmed each of our cars and helped us set up the MyQ app on our phone. He fully explained how to work the new system and he was a pleasure to work with. I’d highly recommend Scotty for any garage opener related needs.

- Jeff Miller

Thank you so much for your business and kind words about Scotty. He is a great employee and we are so happy he could take care of your door needs. We appreciate your recommendation and we look forward to working with you again.

Greg was Very professional very knowledgeable about the product line very Courteous.Greg is excellent Representation of your company.Obvious that customer service is the number one priority

- Rodney Mccall

Thank you so much for your 5-star review! We will share this with Greg and let him know to keep up the amazing work. We appreciate your business!

Scotty came to our home and explained everything he was doing. I would recommend Precision to anyone who has garage issues.

- Rod Duquette

Thank you so much for your business and recommendation. We are happy to help anytime you need us!

I had a problem with my garage door and could not get my car out of the garage. I called Precision because they serviced the Raleigh area. Greg came to my house on a Saturday night and fixed my garage door before he left. Greg explained what he was going to do. He was courteous and professional and made me feel at ease during the whole process. I would definitely recommend Greg and Precision Garage Door Service

- Sheila Marshburn

Thank you so much for your business and recommendation. We are happy that Greg could get your door working again and your car out. Please don't hesitate to call anytime you need us!

Jay Pepe is EXCELLENT! Extremely knowledgeable, honest, professional and efficient. I will most certainly use Precision, Jay and this service again and again!

- Rhonda Smith

Thank you so much for your 5-star review! We will share this with Jay and let him know to keep up the amazing work!

This team has amazing customer service, quality of their products and exceeds my expectations.

- Scott Heider

Thank you so much! We strive to provide all of our customers with five star service and we love seeing that we've exceeded your expectations. We appreciate your business and the five star review!

Jay did great!

- Tom Allen

Thank you, we are happy he could take care of your door needs!

Mike was out standing, explain what was to be done and why. I really enjoyed having conversation with Mike.

- Gerald Jackson

Thank you, we agree, Mike is awesome. We will be sure to share your review with him and tell him to keep up the good work. We appreciate your business and the five star review!

Jay was professional and his work was outstanding. Jay was very knowledgeable. I would highly recommend Jay and Precision Door. Scott & Sylvia

- Sylvia Macdonell

Thank you so much or your business and recommendation. Jay is great and we will be sure to share your kind words with him. Please let us know if we can assist you in the future.

Scotty was great! He explained all my options, worked quickly, and made sure I understood how to operate the system before he left. He turned my garage door problem into a great experience.

- Marcus Bryant

Our technician, Scotty, was awesome. He was professional, polite, knowledgeable and answered all of our questions. It was a pleasure having him service our repair.

- Anthony Sterantino

Thank you for leaving a review, we are glad that you enjoyed your experience with us. Scotty will be excited to know how satisfied you are with his work, he is always going the extra mile. We appreciate your business and we are here to help anytime you need us.

Very professional and knowledgeable. I am a previous customer and have been very satisfied with the service. The technician was very friendly and answered all of my questions. He even replaced my light bulbs for me and showed me what kind of batteries I need for the remotes. He was so kind. I highly recommend Precision Door for your garage door needs.

- Debra Austin

Thank you for your feedback and continued trust in our company. We love seeing that you received five star service as we strive for that on all of our calls. We appreciate you being our customer and we look forward to working with you again.

Scotty is knowledgeable and actually listened to me when I voiced my concerns. The scheduling process was painless and timely. They stand by their warranty.

- Beverly Simmons

Thank you for the kind review, we will be sure to share it with Scotty, he is a great employee. We appreciate your business and five star review

Great company that ensures it’s customers are well taken care of. Our technician, Greg, was professional, knowledgeable and did a fantastic job. Very happy with the entire experience from the quick turn around booking to the throughly completed job! Thank you!

- Kellee Mckeig

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We look forward to working with you again in the future and we appreciate your business!

Outstanding products and service!

- Lynn Scott

Thank you so much, we appreciate your business! Please let us know if we can help in the future.

Installer was on time very professional and informative of product needed. I would highly recommend him.

- Patricia Hawkins

We are so happy to hear this, thank you for sharing. We appreciate your business and recommendation very much. Please call if we can help again in the future.

Scotty was tremendous. Highly knowledgeable and skilled. Took care of everything I needed in the blink of an eye. Took the time to teach me about my systems and answered all of my questions. I will definitely use for all my door needs!

- Larry S

Thank you for leaving a review, we are glad that you enjoyed your experience with us. Scotty will be excited to know how satisfied you are with his work, he is always going the extra mile and customers love him! We appreciate your business and we are here to help anytime you need us.

The technician was professional, courteous, efficient, and knowledgeable. My only issue was that he did not arrive wearing a mask, which I assume is company policy. If there had been more concern for the safety of the customer, this would have been a five-star review.

- Todd Kreisman

Thank you for sharing your experience with us. The safety of our customers and employees is very important to us and as a company, we are following the recommended guidelines that are in place for COVID. Our technicians know that they must wear their mask when they exit their truck to greet a customer but they do not have to drive around in their truck with their mask on, if they are riding alone. We appreciate the opportunity to work with you and please don't hesitate to call if we can assist you in the future.