Garage Door Repair in Raleigh, NC - Page 29

Maria Batchelder

Came out on a Saturday to repair our Garage door with broken spring, within time estimated and great, efficient service. Had the parts on the truck

Sharon Goccia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door has always been prompt in coming to our home. Each technician has been courteous and very efficient and knowledgeable. We highly recommend this company for any garage door problems!

Dan Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John Patton was the technician representing Precision at our house. He was professional while explaining and pricing our options and then was very efficient while performing the work. He was very helpful, I enjoyed meeting and talking with him. I gladly recommend John to anyone. Scheduling the work was very easy on Precision’s website. The total experience was a pleasure.

Debbie Kinsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased with the tech. He was very personable and very knowledgeable about the product. The job was finished in a very timely manner. Thank you for your service.

Steve McDowell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Greg was awesome, great communication throughout the whole process!

Frank Perry

Richard McCann is a corporate treasure: smart, courteous, quick, compassionate, and he gets it all right the first time.

Ryan Little

John Patton was our service technician. He was prompt, thorough and did efficient work. He took the time to explain some root causes of the issues I was experiencing with my opener and had it quickly resolved as warranty work.

John Cannady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was very quick to get someone out to check out my garage door. Evan was very competent and pleasant. I purchased my belt drive motor model from them 3+ years ago. I certainly recommend them.

William Dyson

Technician was awesome!

Becky Cargill

Scotty Johnson came out and explained our repair options clearly and made his recommendation. He completed the work quickly on the same day. Our super noisy garage door is now much quieter and runs much smoother; however, four days later a spring broke and our door would not lift or lower. It seems like this issue was imminent and should have been brought to our attention during the original visit. We called Precision and they were not going to come back until the next day and they were going to charge us a $200 fee for a weekend “emergency” visit as well as a $95 diagnostic fee on top of whatever it was going to cost to complete the repair. We were able to find someone else who came out same day and replaced the springs. He said Precision knows what they are doing as far as repairs go, but they are famous for charging very high prices. His quote for fixing everything we had Precision fix during the original visit was over $1000 cheaper than what we paid. We had been loyal Precision customers but we do not plan to return now after this lack of customer service/unethical billing practices. *Edited to add that we were happy with Scotty’s work - the issue was with the call center people who were totally unwilling to work with me on waiving the emergency visit fee when we were stranded in the garage and I am 8 months pregnant. A manager from the local branch called me back after seeing my review and attempted to make things right but we have found a new garage door company now that we plan to use for needs outside of our warranty products that we had installed by Precision during the original visit. I appreciated the call and attempt to better understand the issue and make things right, but the call center people definitely need some training to understand that there may be some exceptions to every rule.

Karen Yorkdale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gregory Gray was my service represent I've and he went above and beyond to fix my garage doors and openers. He was so thorough that when I needed a new door opener I asked for him to return. And he lived up to his 5 star recommendation. Thanks Gregory!

Valentine Castillo

Great service and professional. Same day service was available and Evan K. called ahead to let me know he was on his way. He was able to repair the garage quickly and explained everything well.

Emily Fox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a wonderful experience. I contacted them on Monday and they were able to come out first thing Tuesday. Greg assessed what was happening with our door and went through each item to make sure we understood and gave us a few options for fixing our garage door. I appreciated the honesty and communications we received! Our garage door is now so quiet and looks a very sturdy!

John Kurtzweil

The Spings to our garage door broke. We called Precision Garage Raleigh at 5pm. Aaron Bean was there by 10am the next morning and had Springs replaced by noon. Excellent customer service and a delightful person!

Todd Forman

Evan Kopel was great! My garage door got totally messed up and he was able to get it open so I could get my car out. Looking forward to getting my new door system. I highly recommend Precision Door Services.

Maria

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional!

Laura Brown

Door broke on a Tuesday and was fixed by Wednesday. Evan was great! He was very knowledgeable, efficient, and personable. He gave options to fix the issue, as well as provided an estimate, and went to work quickly once a decision was made. Highly recommend!

Ed Levadnuk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was great. The repair was exactly what Scotty, The Technician, explained. Scotty was super nice and very informative. The highly recommend your company for garage door work. Ed

Lisa Hegarty

John Patton was professional, courteous, efficient, knowledgeable and a great technician! He worked quickly and was happy to answer all my questions. I highly recommend him and Precision Garage Door Service.

Garrick Tarver

Great Experience. Evan was awesome. Explained everything start to finish and was very thorough.

Jeannie Bell

Greg was great at explaining everything and my door is working great ! So appreciate his fast and knowledgeable service !!

Anthony Browne

One of my garage door springs broke and I called Precision Garage for a replacement. Aaron Bean came out to do the work and he was terrific! He arrived on time (actually a few minutes early) and efficiently completed the work. I would highly recommend Precision for any garage door work, and it was a pleasure to work with Aaron!!!

Scott Weiner

Great service, very efficient.

Kelley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron was our technician. He was professional and came out very quickly from the time I made an appointment. He fixed the problem and answered all my questions. He also installed a keypad on the outside. Thanks for your help and we will use again!

Todd Forman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This my second glowing review of Precision Doors. Last time it was for diagnosing my problem and freeing my car that was trapped in my garage. Today my new garage door and opener were installed. Jonathon Morales did a wonderful job doing the installation by himself. His helper called in sick. The new door is so quiet! I highly recommend Precision.

Jim Pederson

John was awesome! Highly recommended

Robert Price

Work was done by staff who were knowledgeable, experienced and efficient.