laura roscoe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and prompt on arrival. Great to work with. Chris was very knowledgeable and pleasant to do business with.

Dr. Mike Larsen

Very professional interaction. Our service technician, Chris, was very knowledgeable and helpful. He gave us quotes for a number of options for replacement of our 30-31 year old door. We will certainly be purchasing it real soon. Very satisfied./lml

Jen Sutherland

I was able to get an appointment next day. They got to my house on time and were done in an hour! I was so appreciative for their speed and professionalism. Thanks for the good work!

Sylvia Crusoe

We called Precision Door because our door would not close. Within the hour they were at our home evaluating the situation. Diagnosis was a quick fix and we were taught a trick if it happened in the future.

Glenn Pidgeon

Chris came in evaluated my problem with door and quickly repaired/replaced defective parts. Sen Chris to my house anytime for service, Thank you, Chris

Lawrence Armstrong

Quick response and friendly service. Expert repairing at reasonable prices, they came the same day and got the repair done in less than an hour. I am very satisfied!

David Graham

Called for a small issue, but wanted to upgrade my builders grade garage door closers. Chris arrived on time and gave me various quotes from most affordable to Premier level options. Will certainly call Precision Garage Doors for any needs in the future.

C Benson

Our technician Chris C was professional, knowledgeable and explained each of our door lift options clearly. His work was professional, clean and well done making sure we understood all the working options for our new lift and key pad functions. Well Done!

Leonard Scarola

very prompt, very good, very pleasant, very professional

Greg Fiorentino

I received a text as well as technician called and told me when he would arrive. He assessed the garage door and springs and provided several options with no sales pitch on any options. He answered my questions and installed the new springs, bearings, and rollers and was completed within an hour. Great job and opening of garage door works well and much quieter. I recommend their service.

Jack Lancaster

The repairs were done quickly and on time. The quality of the work was excellent and solved the issues that we were having with the garage door.

Betsy McCarrick

Prompt and courteous. Chris evaluated my garage door opener and gave me several options to choose from. I am very satisfied with the company, and I would recommend them.

Ginger Summer

Fast, friendly service. Called on Saturday and got an appointment for the next day! Parts to fix our door were on the truck so no waiting for parts.

Tina Brich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was very professional. Studied my garage door, came up with a plan that could/would work, presented and explained everything to me and I decided to go ahead with his recommendations. Important to me "a quiet garage door" mission accomplished.

Marcus Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician Chris performed a inspection on the garage door found issues and recommended different options to correct the issues found. We agreed on a solution and Chris made the repairs needed. During his time here Chris was courteous in his dealing with me and handled himself in a knowledgeable and professional manner. I highly recommend this company for any garage door issues. M.L. Perry

Robert Simeone

Scotty Johnson was prompt and fixed the problem quickly. He was also very polite and professional. I reccomend Precision Garage Door to anyone who needs their garage door serviced.

Larry Zafran

I've used Precision Garage Door on several occasions for various reasons. I'm very happy with the service. They pick up the phone right away, and communicate effectively. They have always sent a technician very quickly. The actual service is always done efficiently, and by a friendly person who explains everything. The management seems to be interested in having satisfied customers.

Terri Capone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company, great service and great repairmen (especially Chris Colucci!!!). I would use them again!

Joseph LaRock

Aaron was extremely knowledgeable. He diagnosed the problems, fixed all issues. The garage door sounds like new. KUDOS…AARON!!

bethany hagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Answered all my questions and gave service options for problem. Would highly recommend.

Robert Bassett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Problem solved. Very professional and helpful.

BLT

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision door company normally they have been very helpful in helping me with my garage door if something does not work. I have always had a very good experience with Precision and I can even call back a few of the guys that have helped me in the past. Gary is always great to work with. However, this time I called because the garage door would not open all the way or close. The tech came out and it was the cable that had broke. I was not informed nor aware I could purchased just the cable and have it installed by a friend, or just have the cable replaced. The tech just said it needed a new cable and it comes with the rail, I asked the price, and was shocked, a tiny discount was offered, and the total cost was 441.00, that took less than 20 minutes. My issue is this - I called Gary and asked him about all of this and asked why wasn't I offered another solution to order the part which normally at any Home Depot, Lowes or on line the price is about 50.00. Which would have saved me almost 400.00. I am definitely not happy with the service or the tech that came out, he even tried to offer me a new motor for a total of over 800.00. It isn't even quiet. The tech just kept telling me my motor is old and I should get a new one. The tech also informed me when I purchased the garage doors and now they are more than double the price of what I paid. Not sure what all this had to do with getting a cable fixed on the garage door opener. Now, I just purchased another garage door opener - a Chamberlain MYQ with all the bells and whistles the whole unit, (with a motor 1/2 hp of course) for under 200.00, had it installed and it is much quieter than the one Precision put in. Having spend 441.00 of my money could have been avoided had the tech been a very honest and sincere person. I am 74 years old, senior, retired and party of one, felt like I was taken advantage of. Feel free to refund my full amount and take out the rail/cable that was not necessary and I'll get a whole new unit for half the price installed, and a more updated version. That's my problem solved. A very dissatisfied customer in Cary. BLT

Eleanor Cavileer

In response to your request, your Sales Consultant, Chris, was prompt, knowledgeable, helpful. He turned an anticipated $279 service call on a 33-year-old garage door into a $4,800-order for a new door with glass windows, to be installed Monday. Too soon to know more. "The proof is in the pudding."

Jason Carnevale

Great experience. Same day, friendly and efficient service. Price could have been lower. $520 for less than 2 hours of labor and only two new rollers in parts. I was comfortable paying considering they rushed right over and I didn't feel any pressure on their upsell options.

Jeffrey Brown

I have used Precision Garage for over 20 years at 3 different homes in the Cary area. In every case, the company has provided excellent, timely, professional services. I highly recommend Precision Garage Door to my friends and family!

James Bean

I called today to have my garage door repaired. The technician arrived within an hour of my call. Chris explained the issue after his diagnostic and I decided to replace my motor. The new motor was installed within a hour. Chris explained the operation of all the devices. I am very satisfied with my experience.

Jordan Yelverton

Great service all around. Tech was on time and did quality work. The work and finished product were as described and our problem was fixed.

Len Seigel

I really didn't want to spend so much on a new garage door opener and a rail system but Chris explained and showed me (using a scale) why I was having so many problems and the door was never properly installed to begin with 13 years ago by Overhead Door. Everything he told me made perfect sense and he even showed me exactly why I was having issues. It took Chris less than 2 hours for the repair and the difference between the old and new is significant. The same door now travels up and down with complete ease and is more quiet. He also programmed all remotes and even the homelink buttons in both cars. The cost is what it is but I'm very happy with the work and I know the new system will serve me well for many years to come.