About Chris
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Reviews for Chris Colucci
RH
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was prompt and quality of work was satisfactory but felt I overpaid. If you have the time in a non urgent situation, would definitely recommend getting other quotes from companies that don't charge a fee for estimates (and there are many). Precision currently charges $95 for the service call that is waived if you go ahead with an estimated service over $250. This puts you behind the eight ball to start if you want to go elsewhere. I gave them a try given their advertising but won't make that mistake again. I should have read their 2-3 star reviews that had other customers feeling they overpaid as well.
Hi, thank you for the kind words, feedback and rating! We appreciate you reaching out and sharing. Have a great week. Reach out for any garage door needs!
Quick and easy. Would definitely recommend!
Thanks for your review, Elijah. Quick and easy service is what we aim for at Precision Garage Door Service. Your recommendation means a lot!
Technician: Chris Colucci
Service: General repairs & installation
Steve Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Recommendation from friend that used Precision
Hi! Thank you for the kind review and words. We always welcome feedback and are grateful you shared. Reach out to our Precision Garage Door Service team for any further feedback. Thanks again!
Easy to schedule a service call: prompt, knowledgeable tech! Garage door is working quietly and smoothly now!
Thanks for sharing your experience, Karen. It's great to hear that our tech was prompt and knowledgeable. Enjoy your smoothly operating garage door!
Technician: Chris Colucci
Service: General repairs & installation
My garage door came off track and was stuck half open after being slightly hit by a vehicle on a Sunday morning. I called Precision and they were able to send a technician out to address the issue a couple hours later. I was very impressed by their 24/7 emergency support on the weekends. They are the only company I will call for garage door issues.
Thanks for sharing your experience, Shannon. It's great to hear our 24/7 emergency service helped with your garage door issue promptly after the vehicle hit. We're here for any future garage door needs!
Technician: Chris Colucci
Service: General repairs & installation
Douglas Boyle
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Professional, quick to respond, and quality of results are great!
Wonderful to hear, thank you so much! We appreciate you sharing with our Precision Garage Door Service team! We are here for your garage door needs, questions and concerns. Have a great day and weekend.
Technician: Chris Colucci
Service: Garage Door Opener Repair
We have used Precision Garage Doors several times over the years and they have always been great. They provide a great service, are always punctual, thorough, priced fairly and their technicians are polite and good at what they do. I would definitely recommend them and booking an appointment is very easy online
Aimee, thank you for your kind words. It's great to hear that our punctuality, thorough service, and polite technicians have consistently met your expectations. We appreciate your recommendation and look forward to assisting you again!
Technician: Chris Colucci
Service: General repairs & installation
zona norwood
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Speedy, excellent service!
Hi! Thank you for the Precision Garage Door Service recommendation. We truly appreciate your kindness and support. We are here for your garage door repairs, questions and concerns! Thanks again.
Technician: Chris Colucci
Service: Garage Door Opener Repair
Thanks for your review, Jane. We're pleased to hear you had a great experience with Precision Garage Door Service in Morrisville. Your feedback helps us continue to provide quality garage door services.
Technician: Chris Colucci
Service: General repairs & installation
Prompt service for an urgent repair. Chris was knowledgeable and professional. He identified the issue, presented the repair plan and completed the work quickly.
Thanks for sharing your experience, Christine. We're pleased Chris provided prompt service and efficiently handled your urgent garage door repair. Your feedback helps highlight our commitment to professional service.
Technician: Chris Colucci
Service: General repairs & installation
Chris called and said he was on the way and arrived in his ETA of 30 minutes. He was very curtious and after checking our system, he recommended we replace our 12 yr old garage door opener, which I okayed. He replaced it within 40 minutes and explained exactly how to use the new opener devices. Will definitely continue to use Precision!
Thanks for your detailed review, Jean. We're pleased to hear Chris provided prompt service and effectively replaced your garage door opener. Your continued trust in Precision Garage Door Service is valued.
Technician: Chris Colucci
Service: Customer support,General repairs & installation
On Tuesday morning around 8:30 AM I walked into my garage and tried to open the garage door. It went up half way and stopped. I tried resetting the circuit breaker. Nothing helped. I called Precision Overhead Garage Door Service a little after 9:00 AM to say my Lift Master garage door opener that was installed back in 2007 had quitting working. Precision had a service technician at my house my 10:30 AM. The service technician diagnosed the problem and gave me my options. I selected the LM6690L Quiet Belt Drive garage door opener from Lift Master. The service technician had one in his truck. He installed the new garage door opener and taught us how to use the new Remote Controls by 11:45 AM. We’ve been using the new Lift Master garage door opener for almost a week now and we’ve been extremely happy with it and the service we received.
Thanks for sharing your experience, Ed. It’s great to hear that you’re pleased with your new Lift Master LM6690L Quiet Belt Drive garage door opener and the prompt service. Enjoy the convenience it brings to your garage!
Technician: Chris Colucci
Service: General repairs & installation
Marcos Pena
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great experience!! From the initial call to schedule a technician, to the technician calling ahead, coming over promptly, providing details of my garage and what it needed. Was able to get everything done and get my garage working and ensured I was all set the very same day.
Hi! Thank you for the wonderful review, feedback and insight into your visit. We appreciate you sharing with our Precision Garage Door Service team. We are always here for you and yours. Have a wonderful day and week! We are always here for your garage door needs. Thanks again!
Chris did an excellent service job on my garage! He was respectful, knowledgeable, and professional. Precision Garage is recommended by me.
Thanks for your feedback, Felix. We're pleased to hear Chris provided excellent service on your garage. Your recommendation means a lot to us!
Technician: Chris Colucci
Service: Service not listed
This is the second time I have needed Precision Garage Door. The first time was for a new spring. This time we knocked the door off of the track and were unable to open the door to get our cars out. I called and Precision sent someone out within a couple of hours! He was able to quickly repair our garage door and get us on our way.
Thanks for sharing your experience, Gioia. We're pleased to hear our technician was able to quickly repair your garage door and get you back on track. If you need help in the future, don’t hesitate to contact us.
Technician: Chris Colucci
Service: General repairs & installation
Thanks for the positive review, Randy. We’re glad you had a great experience with our garage door services. Your support helps us continue to serve the Raleigh area effectively.
Technician: Chris Colucci
Service: Garage door consultation
Services were prompt and efficient!
Thanks for your review, Alyssa. We're pleased to hear that our services were prompt and efficient. If you need garage door assistance in the future, we're here to help!
Technician: Chris Colucci
Service: General repairs & installation
Thanks for your five-star review, Craig. It’s great to hear you had a positive experience with our garage door services. Your feedback helps us continue to improve.
Technician: Chris Colucci
Service: General repairs & installation
We got a coupon for a tune up in the mail and I’m so happy we called to use it. Precision had someone out just a few hours after I called and was done about two later. Our door is much quieter and running a lot smoother now. Quick thank you to Chris for the info he shared as well :)
Thanks for sharing your experience, Kyle. It's great to hear that the tune-up made your garage door quieter and smoother. Chris will appreciate your kind words!
Technician: Chris Colucci
Service: General repairs & installation
Tate, thank you for your 5-star review! We're pleased to hear you had a great experience with Precision Garage Door Service in Wake Forest. Your support means a lot to us!
Technician: Chris Colucci
Service: General repairs & installation
They did a great job. In and out in about 10 minutes. Very friendly and efficient.
Thanks for sharing your experience, Keith. It’s great to hear our team provided quick and efficient garage door service. Your feedback helps us continue to improve.
Technician: Chris Colucci
Service: General repairs & installation
Chris was very helpful in helping us get the right fit for what we needed. He outlined all of the options in a very informative way.
Thanks for your review, Bradley. It's great to hear Chris provided helpful options for your garage door needs. If you have any more questions, just let us know!
Technician: Chris Colucci
Service: Garage door consultation
I was able to schedule next day service when our garage stopped working the night before. I appreciated that there were plenty of time slots to choose from and the tech called and texted before arrival. Chris was very professional and was able to fix our problem day and also told us some things to keep an eye out for in the future. Would recommend!
Thanks for sharing your experience, Hillary. It's great to hear you were able to schedule next-day service and that Chris provided helpful advice. Your recommendation means a lot!
Technician: Chris Colucci
Service: General repairs & installation
Excellent service! Could not be happier!
Keith, your positive feedback on our service is appreciated. We're pleased to hear you’re happy with your experience at Precision Garage Door Service in Wake Forest.
Technician: Chris Colucci
Service: Garage door consultation,Customer support,General repairs & installation
Tyrone Lucas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My house was built in 2013 -- garage door itself is like new and not the problem but the hardware associated with it over time failed (normal wear and tear usage). Spring broke late evening and I called (Holly) at Precision she was excellent, listened to my problem and scheduled me for the next day. Chris arrived in a timely manner after calling me per my request 30 minutes prior to arrival at my home for the repair. He not only identified the obvious broken spring but visually showed me other areas that needed immediate attention (very in depth visual inspection and eye opening to myself). Replaced everything recommended by this very knowledgeable Technician and Very Satisfied with the out come. Chris not only made my door operate smoothly and quietly that day but gave me a (FREE) eyes on inspection 1 year from the date of repair to insure all repairs were holding to their value. Being retired military (cross the T's dot the I's) and working currently at a major car dealership (Facility Manager position) -- I was impressed at the training and knowledge of every department I delt with at Precision -- High recommendation of this company to anyone that needs any garage door service, repair or replacement. THE PRICE WAS JUSTIFIED TO THE AMOUNT OF REPAIR -- Thank You Presision
Arrived on time! Professional consultation! Had parts to fix my issue on his truck! I recommend!
Thanks for your review, Kevin. Punctuality and having the right parts are key to effective garage door service. Your recommendation is appreciated!
Technician: Chris Colucci
Service: General repairs & installation
Scott Langkamp
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This was my first time using Precision and I was very pleased. They communicated when they would arrive and were right on time. Chris, the technician, was very knowledgeable and completed the service accurately and quickly. I would use Precision again and highly recommend their service.
Hello! Thank you for the fantastic review, feedback, insight and details on your visit. We appreciate your business, support and for sharing with us. We are always here at Precision Garage Door Service for any of your garage door needs, concerns or repairs! Have a lovely weekend.
Technician: Chris Colucci
Service: Garage Door Opener Repair
They were very easy to work with. Did a great job.
Nancy, appreciate your kind words. It's great to hear you found us easy to work with and that we did a great job on your garage door. Your feedback helps us continue providing quality service in Morrisville.
Technician: Chris Colucci
Service: General repairs & installation
Asked during appointment scheduling if this was a locally owned family business, which the operator confirmed. While it may have been a family business at one point in time, this is now an entity owned by Neighborly. My concerns with hiring a franchised business under a large conglomerate and the associated higher costs to pay for their overhead and large margins were immediately realized when I paid 600 for new rollers and minor adjustment to the pulley/chain. Will be sure to do more research in the future to ensure I support a true, locally owned small business.
Hi Andrew, we appreciate you reaching out and sharing with our team here. We understand your concern and frustration. We are very supportive of the community in an array of various ways including supporting the area locally with hiring locally trained and locally living employees. Your concerns about costs are understandable however, we did provide you with several options and you selected the option that fit you and yours best. We investigated into your visit further and the notes of what we did and that included, "Door and opener from 2005, rollers are seized and door is running rough, springs are old and worn will likely break soon. All moving parts are worn. Opener from 2005, due to door being imbalanced and rollers seized, the opener is getting excessive close force, and the belt is jumping on the gear causing the limits to be wrong. Opener needs adjusted and rollers/springs replaced. Opener is old but functional for now, will likely need replaced soon. During the repair, gear on the opener is very loose, opener will need replaced very soon." as our skilled and honest team conveyed to you on site. We are here for your feedback and concerns. If you have anything else you would like to walk through or work through, please reach out. Thanks again! Please contact us at (919) 213-4742.
Technician: Chris Colucci
Service: General repairs & installation
Marty Mitchell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Chris Colucci was provided excellent customer service!!! Got the job done quickly and accurately. Will definitely be using PGD again when needed.
Hello! Thank you for those stars and a great review! We appreciate you sharing with our Precision Garage Door Service team and providing details on your visit. We are always here for you and your garage door issues, repairs, concerns and questions. Thanks again! Have a great weekend.
Technician: Chris Colucci
Service: Garage Door Opener Repair