Robert Levy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of the easiest interactions I have had from a business. Scheduled on line for next day service, (My garage door cable broke), the Technician, John, showed up on time and discussed the options with me. He completed the work and I am 100% satisfied. Thanks John for the great work !

Clifford Hime

John Patton was awesome and quick with evaluating the situation and formulating a solution to our garage door issue. His experience allowed him to remedy the issue and replace the broken spring with dual springs quickly. John was great and I would recommend having your garage door serviced with Precision Garage Door Service of Raleigh.

Tina Forsberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage opener decided it had enough on a late Friday afternoon, of course. Called Precision and was given an appointment for the next morning. We were assigned John P. who proved to be thoroughly professional, knowledgeable, personable and efficient. He quickly addressed the problem and provided us with three options, had all the necessary equipment to complete the job on his truck and proceeded to replace every component sans the door within 2 hours. He also provided us with a clear and concise rundown of the operation of the system before leaving. We were thrilled to have the repair completed so smoothly. We cannot speak to the reasonableness of the cost since we did not solicit any other estimates. However, we were very pleased with our overall experience with this company and would highly recommend them.

Justin Bondurant

Responsive and easy. From the setting up the appointment through job completion took less than a week. John Patton was our technician. He was on-time, courteous and very knowledgeable. We had a complete drive system replacement, along with new springs, new rollers and brackets. John went above and beyond to ensure we were satisfied with the work. He also took the time to explain what was replaced and how the new system operates. Would definitely recommend John and Precision Garage Door to anyone looking for garage door service. Satisfied customer.

jay yates

Great service, very professional and friendly. John took the time to explain the process and the different options

Kathy Younkin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John Patton did an outstanding job replacing our old header unit. He was done in an hour and now our garage door doesn't wake up the neighborhood when we raise or lower it. He was polite and efficient, and professional.

Larry Simpson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John Patton was the repairman for our garage door repair. He was excellent and did a great job! He got our door back on track and straightened up. Thanks John

Oscar Halt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found Precision online and they had great reviews. I had lost total control of the garage door. Nothing worked to raise the door. Both our vehicles were trapped inside. I have radiation treatments at UNC every day and was concerned about transportation. It was 9:57 pm. I called their number and surprisingly a very nice lady answered and arranged for a technician to come out the next morning. After a thorough analysis he located and repaired the problem. This is the second time I have used Precision, and I will continued to do so. I will recommend them to all in need.

Alan J. Terrano

John, my service technician did an outstanding job! Professional clean cut, experienced. Precision Garage Doors really know how to vet their employees. GREAT JOB

Dennis Shipley

Our technician, John Patton was very knowledgeable, and polite. He provided three options for our repair and performed the repairs we choose. The broken torsion spring was replaced with the two new spring s. The door was tuned up and new rollers installed. The door is very quiet and works perfect.

Terri McCarthy

John Patton was our technical. He explained everything that needed to be done and why. His work was neat, clean and efficient. He explained yearly maintenance needs and pointed out that we should first examine our warranty to see what might be covered. I would definitely recommend him

Bill Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the work completed today by John Patton. He was very helpful, professional and completed the project in a timely manner. He took his time to explain the problem with our system and presented repair options to me for review. Very pleased with the outcome and highly recommend Precision Garage Door Service.

Jeff Chaffkin

Precision did an great job with our new garage door. Fast response, fair prices and John our technician was excellent. Also, very helpful in explaining the new features that came with our system.

Tom Lamar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John Patton did my repair and was a pleasure to work with. He was on time, assessed the problem quickly, offered several repair options and did the work expertly. I'm very satisfied and will use Precision again.

Jennifer Varela

Excellent service! Super easy to make an appointment online. Technician (Aaron Bean) we early and very efficient. He gave detailed options and completed the work on the spot. Problem solved!

Marcia Gallant

John was the perfect repairman, knowledgeable, precise, neat and personable. After his estimate, he replaced the used and worn or broken parts for a like new smooth working garage door.

Pawel Biesaga

John Patton arrived exactly on time, analyzed the problem quickly and provided several options for a way forward in a clear and professional manner. He finished the job faster than expected and I couldn’t be more happy with the results. I wish I could give him a 10 rating. Will definitely recommend to friends and family. Thank you!

Bryan Ruddy

The spring on my garage snapped and I was unable to get the car back into the garage. I was able to find Precision and they were here the following morning. I couldn't be happier with the work and couldnt be happier with the recommendations from John. He took the time to fully explain what was being replaced and did a very complete inspection on everything.

Jennifer Lewis

John Patton was our technician today. He was awesome! He originally came out to replace a spring on our garage door. We ended up getting more work done and he was very patient. We were deciding between a couple of different options and he explained everything clearly and laid out all costs. He was very helpful with explaining the different options and warranties. I highly recommend precision door service and John was great!

Elizabeth Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Garage Door Service because of their excellent reviews online! It was very easy to schedule an appt and describe the issues I was having. John Patton was my technician and he was very professional and knowledgeable! He was able to identify the problems and offered several solutions with pricing differences. Ended up needing new springs and also got new rollers. Discovered the motor was also burned out unfortunately for me. He explained everything in detail but let the final decision be mine which I respected. He was fast but very thorough! He was also patient with me when helping me download the “My Q” app and walked me through every step. Highly recommend him and this company! Top notch!!!!!

Ken Lucas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John from Precision did a great job on our Garage door repair. John was on time and very knowledgeable. Completed all needed repairs quickly. Garage door now works like new. I would highly recommend this company

Kitty Burlington

John did a wonderful job today explaining what was wrong and giving us several options to fix it. He was very patient explaining everything and then setting up our various remotes to work properly

Ketly Vital

My technician was very professional and knowledgeable about the product and service he provided

Robert Sims

Precision employee, John Patton, was fabulous. He was knowledgeable, informative, polite.. a real gem to have working on my garage door needs. The work was done with promptness and quality. It was such a relief to have such a professional address my crisis.

Tamara De Saxe

From the call requesting service, to John the technician coming was very professional -he gave me three options. He was very polite snd told me everything that he was doing

Cara Crippen

My experience Precision was flawless. The technician John, who came out was so professional, thorough, and knew what he was doing. I will definitely be using them again.

Lex S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Completely satisfied with repair and service done on our garage doors. Had an inoperable door, Precision came out same day, diagnosed the problem and returned the next day with all the parts to resolve. Our tech, John Patton, was thorough, explained everything, repaired and tuned up the door and another one as well, and was efficient, effective and a pleasure to deal with. We will use Precision for all our garage door needs going forward.

Sharon Marsalis

John came looked at the problem and recommended a solution for immediate issue and gave me options on other things I can do. He and Precision kept their word and gave excellent customer service

Dan Seale

John from Precision Overhead Garage was prompt and did a great job fixing my broken spring. They have been great every time I have had to use them.

Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called the first Web search hit for "Wake Forest garage door repair" last minute on a Friday afternoon with an emergency request and the entire engagement was handled with absolute courtesy and professionalism. Jeff showed up well within the timeline promised and was not only able to fix my problem but educated me on the root cause. He also provided me with 3 options across various fee structures without pressuring me to pick this highest one which was certainly appreciated. I will definitely be using Precision for annual maintenance and upkeep moving forward. As far as I am concerned, Precision sets the standard for honest, reliable and affordable door solutions. Whatever Precision is paying Jeff, it's not enough.