John Patton has received 334 reviews, averaging 4.91 Stars!

About John

John has been a dedicated member of Precision for over 5 years. Before transitioning to the garage door industry, John was a firefighter, which instilled in him a deep commitment to safety. This priority continues to guide his work today. Outside of his professional life, John cherishes spending time with his family and finds immense joy in watching his two-year-old son learn and grow.
Trusted
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Focused

Reviews for John Patton

Paige

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 08/30/2025

Service was excellent, non pushy sales and the garage door opens again!!! Very professional!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

John Patton

Technician: John Patton

Service: Broken Garage Door Spring Repair

Paul Buchan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 08/30/2025

I called Precision because I had insulated my garage doors and due to the weight of added insulation the doors were operating slowly. John Patton, the technician, did an excellent job of evaluating my doors and recommending solutions and options. John performed the work in a prompt and professional manner. I would highly recommend Precision and specifically John Patton if you need any work done on your garage doors.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

John Patton

Technician: John Patton

Service: Broken Garage Door Spring Repair

Product: Springs

Dawn DiCroce

Google 1 2 3 4 5

John was awesome! He was friendly, gave me several different plan repair options and gave me no pressure at all. He was quick, thorough and did a great job. Highly recommend!!!

Response from Ashley Gammon, General Manager Business Owner

Hello, thank you so much for the fabulous review, shout-out on our Precision Garage Door Service team and the honest feedback. We are always here for you and yours when it comes to your garage doors! Thank you for highlighting your experience and sharing the full picture. We truly appreciate you. Have a wonderful week!

John Patton

Technician: John Patton

Service: General repairs & installation

Russell Bouck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 08/22/2025

Professional, courteous, respectful, and efficient. Knows what he is doing a nd proceeds to do his work.

Response from Ashley Gammon, General Manager Business Owner

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

John Patton

Technician: John Patton

Service: Broken Garage Door Spring Repair

MICHAEL TROULLIS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 08/22/2025

I contacted Precision to repair a broken belt drive. The reservation was easy to make on line. There was a 2 hour time window. John Patton called early in that window giving a time of arrival. He was courteous and knowledgeable. He gave me options to replace the belt and rail or the motor and spring as well. I opted for the straight repair. He carried out the repair efficiently and it works well. He also went a step beyond and lubricated all the hinges on our 2 other garage doors. I would definitely use Precision and John again.

Response from Ashley Gammon, General Manager Business Owner

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

John Patton

Technician: John Patton

Service: Garage Door Opener Repair

Laura Murdorf

Google 1 2 3 4 5
Raleigh, NC 08/22/2025

John was very prompt to come and fix our garage door, his prices are very good and we highly recommend him.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review and shout-out. We appreciate you sharing with us at Precision Garage Door Service. Have a lovely day and kick-off to your weekend! Reach out for any further garage door needs or questions, we're more than happy to help. Thanks!

John Patton

Technician: John Patton

Service: General repairs & installation

Pamela Rich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 08/21/2025

John did a great job! He was very pleasant and easy to talk to. He explained everything that he was doing.

Response from Ashley Gammon, General Manager Business Owner

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

John Patton

Technician: John Patton

Service: Garage Door Repair

Dan Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

John Patton was the technician representing Precision at our house. He was professional while explaining and pricing our options and then was very efficient while performing the work. He was very helpful, I enjoyed meeting and talking with him. I gladly recommend John to anyone. Scheduling the work was very easy on Precision’s website. The total experience was a pleasure.

John Patton

Technician: John Patton

Service: Garage Door Repair

Product: Garage Door Opener

Ryan Little

Google 1 2 3 4 5
Raleigh, NC 08/12/2025

John Patton was our service technician. He was prompt, thorough and did efficient work. He took the time to explain some root causes of the issues I was experiencing with my opener and had it quickly resolved as warranty work.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review and shout-out. We appreciate you sharing with our team and sharing honest insight into your experience. We are always here for you and yours at Precision Garage Door Service. Thanks again and reach out for any further garage door needs!

John Patton

Technician: John Patton

Service: General repairs & installation

Lisa Hegarty

Google 1 2 3 4 5
Raleigh, NC 08/05/2025

John Patton was professional, courteous, efficient, knowledgeable and a great technician! He worked quickly and was happy to answer all my questions. I highly recommend him and Precision Garage Door Service.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and rating. We appreciate you taking the time to share with us at Precision Garage Door Service. We are always here for you and yours! Reach out for any further garage door needs. Thanks!

John Patton

Technician: John Patton

Service: General repairs & installation

Jim Pederson

Google 1 2 3 4 5
Raleigh, NC 08/03/2025

John was awesome! Highly recommended

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful rating and sharing your feedback on your experience with our Precision Garage Door Service team. Have a wonderful week and reach out for any further garage door needs. Thanks again!

John Patton

Technician: John Patton

Service: General repairs & installation

Lauren Syphax

Google 1 2 3 4 5
Apex, NC 07/31/2025

John P was wonderful. Came at the beginning of my timeframe, was quick and knowledgeable. Highly recommend

Response from Ashley Gammon, General Manager Business Owner

Hello, thank you for the joyous shout-out and review. We love to see and hear it. Appreciate you taking the time to share with our Precision Garage Door Service team and crew. We are grateful for your business and support! Reach out for any garage door needs. Thanks again!

John Patton

Technician: John Patton

Service: General repairs & installation

Richard Auxer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 07/25/2025

John Patton was an outstanding technician. He is a real credit to Precision.

Response from Ashley Gammon, General Manager Business Owner

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

John Patton

Technician: John Patton

Service: Garage Door Repair

Bruce Isaacs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Had service today with John P. Have used Precision for the last 8 years and service has always been professional. John communicated before arrival, explained issues, resolved issues, and was a pleasure to do business with. Highly recommend this company. Thanks John P. And Precision Door. Take care!

Response from Ashley Gammon, General Manager Business Owner

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

John Patton

Technician: John Patton

Service: Garage Door Repair

Product: Garage Door Opener

Elizabeth McCabe

Google 1 2 3 4 5
Cary, NC 07/18/2025

John P. With Precision Garage did an incredible job with our garage door motor and system replacement. We had to have the motor and system replaced following a lightning strike. He checked the old unit, presented three options for replacements and replaced the unit in the same service call. He is very personable and articulate. He walked me through how to use the unit and got me all set up. And he made sure the paperwork reflected the lightning surge damage. It was an absolute pleasure having John come out and I wouldn’t hesitate to hire them again.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the 5-star rating and wonderful words. We appreciate your business, support and feedback. If you have any other questions, please reach out. We are always here for your garage door needs at Precision Garage Door Service. Thanks again!

John Patton

Technician: John Patton

Service: General repairs & installation

Tom Fowler

Google 1 2 3 4 5
Raleigh, NC 07/17/2025

John did a great job replacing my old garage door opener. He cleaned up the area when finished and help me program the unit to work with my cell phone.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the review and shout-out. We are overjoyed to hear and see this and are always here for you and yours. Thanks for the kind words and for the support. Have a wonderful week and almost weekend!

John Patton

Technician: John Patton

Service: General repairs & installation

Jeffrey Werner

Google 1 2 3 4 5
Raleigh, NC 07/17/2025

Mr. Patton did a fine job on time.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, shout-out and feedback. We appreciate your insight and support! Our Precision Garage Door Service team always appreciates your business. Thank you for taking the time to share today. Have a great rest of your week!

John Patton

Technician: John Patton

Service: General repairs & installation

Amanda G.

Google 1 2 3 4 5
Durham, NC 07/15/2025

They got me on their schedule that same day, troubleshooting a problem I was having. John Patton was terrific! He was super friendly and efficient. 10/10

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and shout-out to our Precision Garage Door Service crew. We are grateful to have your feedback, insight and further details on your visit. Thanks for trusting us with your home and your needs. Have a wonderful day and reach out if you have any further garage door concerns!

John Patton

Technician: John Patton

Service: General repairs & installation

Thomas Hayakawa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 07/09/2025

John Patton did an outstanding job. I knew I was going to have to replace my old garage door opener, and John got it all done in just an hour. No fuss, no muss, and friendly to boot!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the glorious review and shout-out! Our Precision Garage Door Service team appreciates your business and support. Have a wonderful week and reach out for any further garage door needs. Thanks again!

John Patton

Technician: John Patton

Service: Garage Door Opener Install

Product: Garage Door Opener

John Bigliardi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Garner, NC 07/09/2025

John Patton was super! He is confident, courteous, respectful and listened to what we had to say. He took the time to explain and answer all our questions. He is a true professional who cares about his customers. With the information he provided we were able to make a decision on a door opener and door that we are very comfortable with. We now anxiously waiting to to get it installed!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review and shout-out on our Precision Garage Door Service crew. We are overjoyed we could be of service to you and yours! Have a lovely rest of your day and reach out if you have any garage door needs or questions. Thank you!

John Patton

Technician: John Patton

Service: Install Garage Doors

Product: Garage Doors

Lauren Robbins

Google 1 2 3 4 5
Garner, NC 07/05/2025

John Patton showed up on time, did a great job of explaining the different options available to me for preventative maintenance on my garage door and helped guide me to a decision we both agreed to. He did excellent work and communicated well throughout the entire service call. This my second time using Precision and I will recommend them to anyone.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful review and shout-out. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!

John Patton

Technician: John Patton

Service: General repairs & installation

Lillian Bowser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/04/2025

The Technician arrived timely and solved the problem at hand. He was courteous and professional. After such a scare yesterday with someone misrepresenting you under another name and misdiagnosed the problem with a price out of range. I immediately called you again. Your technician came, diagnose another issue, and solved it immediately. Thank you for a good reputation and giving me that “peace of mind”.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful shout-out and review. We love to see this and hear feedback! Have a joyous rest of your day and week. Reach out if you need anything. Thanks again!

John Patton

Technician: John Patton

Service: Garage Door Repair

Jim Weidner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Zebulon, NC 07/03/2025

Used them before. Always professional and on time.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful shout-out and review. We love to see this and hear feedback! Have a joyous rest of your day and week. Reach out if you need anything. Thanks again!

John Patton

Technician: John Patton

Service: Garage Door Opener Repair

Product: Garage Door Opener

Lynn Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 07/03/2025

We appreciated the great response from John Patton.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the glorious 5-star rating and review! We appreciate the honest feedback and wonderful shout-out on our team and your experience. Thanks for sharing with our team at Precision Garage Door Service. Have a wonderful day!

John Patton

Technician: John Patton

Service: Garage Door Repair

Product: Garage Door Opener

Royce Dunnivan

Google 1 2 3 4 5
Raleigh, NC 07/01/2025

Tech explained and showed what was worn out and causing problems. Repairs were done in a timely manner, and he demonstrated the operation of the door.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review and shout-out. We appreciate your business and support. Reach out if you need anything at all! Have a great day!

John Patton

Technician: John Patton

Service: General repairs & installation

Kristen Cruickshank

Google 1 2 3 4 5
Rolesville, NC 06/30/2025

John Patton was extremely pleasant, arrived at scheduled time, explained everything needed to be done to fix our door, completed the job. Easy process from start to finish.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful shout-out, review and kind words. Whew, wow! We are so appreciative of your thoughtful feedback and insight into your visit. Our whole Precision Garage Door crew is always here for your garage door needs. Reach out for any garage door questions, concerns or needs and we will be happy to help. Thanks again!

John Patton

Technician: John Patton

Service: General repairs & installation

Lynn Hayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our experience with your company was fantastic. Our garage door opener broke on a Saturday and I was able to schedule an appointment online. John, the repair guy, texted when he was on his way and we received a photo with a bio which was so nice! He told us about our options, gave us prices, and did the work right then. We were already prepared to replace the opener since it was about 25 years old. I will definitely call you if we have any problems and recommend you to others.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful review. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!

John Patton

Technician: John Patton

Service: Garage Door Opener Repair

Product: Garage Door Opener

Robin Kirk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rolesville, NC 06/30/2025

I am very glad I called Precision Door. It was very easy to make an appointment with Precision Door and they were prompt when arriving. John Patton was very patient in describing our options and very professional and thoughtful to our needs.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful review. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!

John Patton

Technician: John Patton

Service: Garage Door Opener Install

Suzanne McCloskey

Google 1 2 3 4 5
Cary, NC 06/27/2025

Neither the handheld clicker nor the outside mounted keypad were working with my garage door. Was able to get appointment quickly. John came out , reprogrammed the keypad and programmed a new clicker. Resolved in less than an hour.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and feedback! We appreciate you sharing here with our Precision Garage Door Service crew. Thank you for trusting and choosing us for your garage door needs. Have a great week and holiday weekend!

John Patton

Technician: John Patton

Service: General repairs & installation

Phyllis Kauffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 06/26/2025

John Patton was so helpful when our garage door would only open half way. He reset the door memory and explained how it happened. If we ever have problems again he would be the one we would ask for. Thank you John.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the kind words, shout-out and feedback! We appreciate you sharing with our Precision Garage Door Service team. We are always here for your garage door needs. Thanks for sharing! Have a great week!

John Patton

Technician: John Patton

Service: Garage Door Repair

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