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Reviews for Lucas Fisher
Russel Kesler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision has an excellent business model. I called them late Saturday afternoon. An extremely helpful customer serv. rep. scheduled a tech the next day (a Sunday!). Luke (very professional) arrived at the time promised and quickly diagnosed the issue as well as other items needing attention. He provided 4-options ranked by urgency.... no pressure up-sell tactics! The high quality repairs took about an hour. Great company with great employees!
We appreciate your rating and review! Thanks for sharing and providing clarity into your visit. Our Precision Garage Door Service team is here to support and assist in your garage door needs. We are here for your garage door repairs, questions, concerns and more! Thanks again.
Sarah, thank you for your review. We're pleased to hear about your positive experience with Precision Garage Door Service in Wake Forest. Your feedback helps us continue to provide top-notch garage door services.
Technician: Lucas Fisher
Service: Garage door consultation
Communication was great. I had them replace my load squeeky 23 year old opener and they replaced the rollers since mine were showing signs of fatigue. Friendly tech, and fast good quality work. I hadn't even thought of changing the rollers, but when he pointed out the possibility of changing them i took a good look and saw the signs of metal fatigue on the pins. The new opener is so quiet, and I can use my phone to open the door too. Considering i made the appointment yesterday, I would recommend this company.
Thanks for sharing your experience, John. It's great to hear that the new opener and roller replacement made such a difference. We aim for quick, quality garage door service. Enjoy the quiet!
Technician: Lucas Fisher
Service: Garage door consultation,General repairs & installation
Five stars for quality of service, two-three stars for cost. The technician did an excellent job and was friendly, professional, and thorough. He gave me several different estimates for what could be done to address my situation ranging from doing the bare minimum to replacing all worn parts. He did not pressure me at all. I reluctantly ended up choosing the more expensive option, but in all honesty, I thought the cost was exorbitant, something over which he had no control. Before the estimate, I was anticipating a maximum of $1000; it turned out to be almost three times that on a job that took just over two hours to complete. I may be out of touch with today's prices, but the materials cost far more than I thought they should have. I did not shop around other options; maybe they would have been no different, and perhaps I should have. Something tells me your mark-up must be huge. I couldn’t have asked for better quality of service, but i might have hoped for a more reasonable cost.
Jim, thank you for your detailed feedback. We're pleased to hear you were satisfied with the service quality. Regarding the cost, we understand it can be surprising. For any further questions about pricing, feel free to call us at (919) 874-1012.
Technician: Lucas Fisher
Service: Garage door consultation,General repairs & installation
Wendell White
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I found PrecisionDoorTriangle from a Google search. I needed help in 24 hours and Luke arrived just over an hour later. Incredibly timely service, professional and courteous. I would recommend Precision Door Triangle 10/10 times
Hi there, thank you for the wonderful review and feedback. We appreciate your feedback, sharing, and insight. Our Precision Garage Door Service team is here for your garage door needs, questions and repairs. Let us know if you need anything else. Thank you!
Technician: Lucas Fisher
Service: Garage Door Opener Repair
Luke was very professional and his customer service was above and beyond.
Luke's professionalism and exceptional customer service stand out. Your feedback is valuable as we strive to provide top-notch garage door services. Thank you, Joia!
Technician: Lucas Fisher
Service: General repairs & installation
Super pleased with the experience of working with Lucas Fisher of repairing the door on my detached garage. After evaluating, he offered several options to make the most cost effective solution & had the inventory on his truck to complete the job without having to come back out. This was also on a Saturday afternoon. Complete repair & good warranty in a couple hours. Definitely recommend this company!
Stanton, thank you for sharing your experience with Lucas. It's great to hear he provided cost-effective solutions and had the necessary inventory on hand for your garage door repair. Your recommendation means a lot to us!
Technician: Lucas Fisher
Service: General repairs & installation
Lawrence, thank you for your 5-star review! We're pleased to hear about your experience with our garage door services in Raleigh. Your feedback motivates us to keep delivering quality service.
Technician: Lucas Fisher
Service: General repairs & installation
Barbara Cummings
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
When we had a need for service to our garage door, we knew that Precision Door was our choice for this need. Once again, they did not disappoint. Our whole experience was flawless and without a doubt, our expectations were exceeded. This is backed by their professionalism, customer care and overall knowledge of what was needed to get our garage door fixed . I had no doubt that these are the best in the business. A job well done !
Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.
Technician: Lucas Fisher
Service: Garage Door Repair
Lucas arrived on schedule and did a complete assessment of the problem before making any recommendations. He was VERY engaging and sensitive to our needs. He was a pleasure to work with. Precision Garage Doors has always provided excellent, professional service whenever we've called on them.
Thanks for the positive feedback, Beverly. It's great to hear that Lucas provided a comprehensive assessment and met your needs. Precision Garage Door Service aims for professional service in Morrisville.
Technician: Lucas Fisher
Service: General repairs & installation
Luke was fantastic! Knowledgeable, friendly, and expedient. Came out to diagnose the issue on Monday; completed repair and replacement on Tuesday.
Thanks for the fantastic review, Michael. Glad to hear Luke provided knowledgeable and expedient service for your garage door repair. We appreciate your support!
Technician: Lucas Fisher
Service: General repairs & installation
Precision Garage Door Service responded same day to fix our garage door issue of not opening all the way. Luke let us know when he was on the way and arrived on time. He inspected the door, found the issue and resolved the problem quickly. A new belt and tune up and our garage door is good as new. Highly recommend these guys!
Thanks for sharing your experience, Victor. It's great to hear Luke quickly resolved your garage door issue with a new belt and tune-up. Your recommendation means a lot to us!
Technician: Lucas Fisher
Service: Garage door consultation,General repairs & installation
Great Experience
Thanks for sharing your great experience, Tony. It’s wonderful to hear you were satisfied with our garage door service in Raleigh. Your feedback motivates our team to continue delivering quality work.
Technician: Lucas Fisher
Service: General repairs & installation
Our service technician, Lucas Fisher, was on time, efficient and friendly. He represented the company very well.
Thanks for sharing your experience, Mary. We're pleased to hear that Lucas was on time, efficient, and friendly. Your feedback about our service is invaluable.
Technician: Lucas Fisher
Service: Garage door consultation,Customer support,General repairs & installation
On time and excellent services by Luke. Thanks
Thanks for the great review, Tracy. We're pleased to hear Luke provided on-time and excellent service. If you need anything else regarding garage doors, let us know!
Technician: Lucas Fisher
Service: General repairs & installation
Service tech was able and competent. Explained what needed to be replaced The garage door is now ever so quiet!
Thanks for your review, John. It's great to hear that our technician was able to explain the necessary repairs and that your garage door is now quiet. Your satisfaction with our service is important in ensuring the best garage door solutions in Raleigh.
Technician: Lucas Fisher
Service: General repairs & installation
Quick response and very professional.
Rolando, appreciate your feedback on our quick response and professionalism. We're dedicated to providing top-notch garage door service in Raleigh.
Technician: Lucas Fisher
Service: General repairs & installation
Gerard Terwee
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response to my call, friendly and good service Tech.
Hello! Thank you so much for the kind words and shout-out! We love helping you with your garage door needs and concerns. Please always reach out to us for anything else you need. Have a great day and weekend!
Technician: Lucas Fisher
Service: Garage Door Opener Repair
Marcella Kelsoe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
excellent technician, Lucas Fisher, who provided clear explanations and estimates before we proceeded with the plans.
Hello! Thank you so much for the kind words and shout-out! We love helping you with your garage door needs and concerns. Please always reach out to us for anything else you need. Have a great day and weekend!
Prompt great service, took care of it the same day I called.
Jeane, thanks for your review. We're pleased to hear our prompt service met your needs the same day you called. If you have any more garage door needs, let us know!
Technician: Lucas Fisher
Service: General repairs & installation
Greg was great and kept me informed of what he was going to do. He reviewed the new opener and controls with me.
Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!
Technician: Lucas Fisher
Service: Garage door consultation,Customer support
Randy Fowler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The torsion spring on my garage door broke, trapping my wife's car. Called Precision late in the afternoon and they came out in less than 24 hours. Lucas did a great job explaining what needed to be done and he made the repairs quickly to get our garage door working flawlessly. I highly recommend Precision Garage Door Service, and this is the second time I have used them.
Hi! Thank you for the great shout-out and kind words. We appreciate you taking the time to share your experience and feedback. We are always here for you and yours. Any further garage door concerns or questions? Reach out and we will be happy to help! Thanks again!
Pat Churchill
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Lucas fisher is a gem. He is knowledge, kind, pleasant, and helpful. He goes above and beyond. He is plus for your company. It is a pleasure doing business with him.
Wonderful to hear and see. Thank you for the review! We are always here for your garage door needs, questions and concerns. Reach out to our Precision Garage Door Service team anytime. Thanks again!
Brad Dingler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I could not be more satisfied with the every part of the service Luke did an amazing job
We love to see this! Thank you for sharing your feedback and insight on your visit with our team. We are always here for your garage door needs. Have a great evening!
Technician: Lucas Fisher
Service: Broken Garage Door Spring Repair
Richard McCann our technician diagnosed the situation quickly and was able to resolve the problem of the door not closing rather quickly and charged us a fair price. He is professional and personable, and we will continue to use Precision Garage Door Service in the future.
Thanks for the positive feedback, Ana. We're pleased to hear Richard diagnosed and resolved your garage door issue promptly and at a fair price. We look forward to serving you again in the future!
Technician: Lucas Fisher
Service: General repairs & installation
I had such a fantastic experience, I would recommend Precision Garage to anyone! Luke was wonderful and got my garage door working again in no time. He was so informative and really helped me understand what was going on with my garage door, all at a really great price.
Thanks for sharing your experience, Renee. It's great to hear that Luke was able to get your garage door working efficiently and provided clear information. We strive to offer quality service at competitive prices.
Technician: Lucas Fisher
Service: General repairs & installation
Luke was excellent! Explained what was broken and that it was fixable that day. The spring had broken in my garage door and I was trapped! Couldn’t get my car out of the garage. I ended up getting an overhaul on both doors (>20 years old). It was completed in a timely manner. Very professional and so very pleasant.
Thanks for your review, Karen. We're pleased to hear Luke was able to explain the issue and complete the overhaul on your garage doors efficiently. Your feedback highlights our commitment to professional garage door service in Raleigh.
Technician: Lucas Fisher
Service: Garage door consultation,General repairs & installation
The quoted price was extremely higher than other quotes to complete the work. The price quoted was 85% over what we finally went with. Additionally, they charge a fee to come out to assess. None of the other vendors did. I’m sure they do an awesome job when you use the service. However, I couldn’t find a logical reason to pay thousands versus a few hundred dollars.
Hi Leon, thank you for reaching out. We are concerned to hear about your visit. Please reach out to us on your pricing and what your concerns are as we are here to dive into them with you. We always want open communication and value that deeply. Thank you!
Technician: Lucas Fisher
Service: Service not listed
Had an issue with my garage door and they offer book your own appointments online and came the same day. The technician Luke was fantastic and offered several options to address our issue and had everything needed to complete the same day. It’s been 12 years since any garage door issues but this company is excellent and highly recommend. Thanks!
Thank you Keith for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.
Technician: Lucas Fisher
Service: General repairs & installation
Marc Collins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service. Helped navigate with tech services when there were some difficulties making linkages
Wonderful review and love to see this! Our internal team here at Precision Garage Door Service appreciates your feedback, insight and kind words. We are always here for you and yours! Have a lovely week ahead and reach out for any further garage door concerns, questions and needs! Thanks again!
Technician: Lucas Fisher
Service: Garage Door Repair