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about Precision Garage Door
Precision Garage Door of Raleighhas received 1849 reviews, averaging 4.89 Stars:
Wake Forest, NC
Wake Forest, NC
I first compared prices from Precision Garage door with that of another. Their price was cheaper and so I selected them for no other reason. Now, having hired them and door installed I am so happy! With the initial consultation, I was really pleased with the professionalism. Also, upon seeing my makeshift "headprotection" set on the garage overrail, it was asked if I wanted the rails raised. Something I didn't know was possible to do and very happy it was suggested! The team that came to insult the door, was also very courteous, efficient and professional. It all works and looks great. I just love my new door.
- Nancy
Chapel Hill, NC
I called Precision and they came out on a Sunday to fix my garage door. Greg was very courteous and fast and explained what he was fixing and why. The springs were broken and he replaced them. Afterwards, he did a great job explaining the sheet that documented the inspection of all the garage parts!
- Sandra
Morrisville, NC
Scotty Johnson did a great job.
- Venkatesh Anbalagan
Youngsville, NC
Michael Ottosen was assigned to repair my broken spring and various other issues. He was very polite and professional. I was a service Manager for 25 years with a IT company and i only wish that I had this kind of talent and courtesy working for me. He as friendly and took charge of fixing the broken spring as well as the shaft bearing. He also replace the door bottom weather strip. While the price was higher than I had anticipated, all in all, I am satisfied that I now have a very dependable and quite garage door again.
- Maurice Evans
Wake Forest, NC
Jonathan did an excellent job. From the start, he was very careful unloading the materials off the truck. He was meticulous and paid attention to every detail. The quality of his work was outstanding, and his personality was very pleasant as we interacted. He is, in my opinion, a huge asset to your company. Glenn Weaver
- Glenn Weaver
Cary, NC
Andy was very quick and professional and did a great job with the repair.
- Kerry Swank
Durham, NC
Precision Garage Door Service the way to go for your Garage Door needs. Alex Glenn, the Garage Tech was professional and knowledgeable. He was timely and very courteous. Again, if you're in needs of garage door repairs-Trust PRECISION...you will not be disappointed. 5 STARS
- Reggie Mewborn
Hillsborough, NC
Excellent service today by Evan!!! I called at 8:30 am and Precision had a technician here by 10:00 am. Our spring busted over the weekend, with a car inside. Evan was prompt, polite and explained everything thoroughly. He went over and beyond helping me move a few things to gain better/safer access.
- Christy Daniel
Cary, NC
At 10AM Saturday Morning, our Garage Door Spring sprung with a loud "Bang". Both our cars were trapped in the garage as we could not ascertain a way to open the door manually. My wife did some quick research on the Internet and saw the fabulous Reviews for Precision Garage Doors, so at 10:30AM I gave them a call. I spoke with a delightful lady who said they could have a Technician at our home by 2PM. Evan Kopel arrived at 1:30PM and was quickly able to raise the door so we were able to get our cars out. He then did a Safety Inspection which revealed that much of our Garage Door system was in need of maintenance. That was not surprising as our home was built in 2004. We purchased the home in 2012 and have only had the Garage Door serviced once, likely about 10 years ago. Evan then presented us with three Repair Options, showing pricing for the "Must Do" (replace the Spring) and two "Should Dos" (replace the Rollers and also other components), He clearly and professionally explained the rationale for each Option. Given Evan's attention to detail, we elected to get all the work done - which Evan immediately began to do. The work was completed in less than an hour and we were delighted to receive a Military Discount which saved us almost $100. Having learned our lesson we plan to have Evan revisit on an annual basis to Inspect the Garage Door system and perform any necessary maintenance so we will not encounter any future surprises like the one we received last Saturday Morning. Great Job Evan - Thank You!
- Richard Dooley
Durham, NC
This was an incredibly smooth and professional experience! Estimate was given and after my deposit things were rolling forward. I was kept informed the entire time. Best of all the tee technicians that installed the two doors were second to none! Very very pleasant experience! Highly recommended!!!
- Kevin Brandon
Cary, NC
You were recommended to me by Rich Cohen. I’ m very satisfied with th service. The technician was very polite and knowledgeable. He inspected every- thing and diagnosed the problem right away. So he worked on it and finished the job in no time. Thank you so much. I know I’ll recommend your Company to my friends & neighbors.
- Sonia Medinae
,
Ryan was great. Explained all my options and discussed the best route for me to take. His personality was kind and thoughtful. I would highly recommend this company. They were quick to get here and followed up every step of the way.
- Karen Haber
Raleigh, NC
We were able to get same day service, the parts needed were on the truck, and the service person was excellent.
- Norman Tuomi
Bahama, NC
Scotty Johnson was great. Very friendly and efficient. Explained all the steps and left everything clean when finished,
- Stan Branch
,
Richard is Great. Everything went the way you would want it to! Belt was broken. So belt and rail was replaced. Easzy-Peezy.
- John Culp
Durham, NC
Awesome job!!!!! Very friendly service . Are service Tech explained everything and made it very easy I give them 5 stars very professional.
- Marvin Bradsher
Product:
Zebulon, NC
My new door was installed yesterday. Both installers were very professional and efficient. we are very happy with the service and product.
- Tal Sherron
Clayton, NC
I was very pleasantly surprised by how early the technician arrived. Chris C was very commutative about when he was going to arrive and what the issue was with my garage door. He answered all my questions. He explained the different options for fixing the options and did not try to upsale me. He fixed the issue in a timely manner. Thanks Chris
- Nadine Maloney
,
Devon did an outstanding job. Called ahead of time, he was on time, explained everything, completed in a timely manner and cleaned up. I would definitely refer your Company to friends and future work for myself.
- John Brandli
Product:
Durham, NC
The intermittent problem with closing my garage was swiftly resolved by Devon Culver, the Precision Door Service technician who replaced the worn sensors on the door. I particularly liked the same-day response displayed by Precision Door Service
- Godfrey Pinto
Rocky Mount, NC
I was very impressed with my Tech Brandon Mills. He was a true professional and explained every phase of the work to be done. He seemed to really enjoy his job and was very courteous and patient with this Sr. Citizen. I would highly recommend your company for your sincere goal of making things right--so refreshing in these days and times for a company that is trust worthy and deserves a 5 star rating. Roslyn Shamlin
- Roslyn Shamlin
Raleigh, NC
We had an issue programming our new car, remote garage door opener with our garage doors. I called Precision late in the afternoon, and they had someone out early the next a.m. The scheduling person was professional, polite and very efficient. The morning of the scheduled visit, the technician, Scotty Johnson, called and texted me to advise he could come earlier if OK with me. In spite of the new technology in the car, Scotty knew exactly what to do and had the remote functioning in no time. He too was professional, polite, knowledgeable and very efficient. Start to finish an exceptional, service experience! Use them!
- David Sousa
Raleigh, NC
Very satisfied with my new garage door, services, on time, work team (Justin, Johnathan and Justin K. Installers) were very courteous and professional. I would definitely recommend Precision Garage Door and Services.
- Billie Gaston
Youngsville, NC
Torsion spring on 13-yr old double door broke 6:30 pm. Called 24/7 phone number and scheduled repair for next morning. They arrived at 8:30 am as scheduled and replaced 2 springs and serviced other things. Price seemed a bit high but they explained it well before doing work.
- Glen Allen
Raleigh, NC
Excellent same day service.
- Rebecca Thompson
Raleigh, NC
Terrific service, on time they explained in detail the proposed work after their diagnostic. In general excellent support, I highly recommend their services
- Luis Rubio
Garner, NC
On time, professional service, great product.
- Michael Lentz
Product:
Cary, NC
Tech did a great job balancing the garage door as well as making adjustments to make door run smoother and more efficiently.
- Nick Prato
Morrisville, NC
Andy and Andy came to my house and took my estimate. They explained everything to me and told me what needed to be done. They were very professional and super nice.
- Stephen Cao
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
A very pleasant experience overall. John was very helpful and professional. The installers, Jack and Edward were excellent and did a fabulous job. I am waiting on the hardware and would like to get an update on when that will be available/installed.
- Sue Hoit