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about Precision Garage Door
Precision Garage Door of Raleighhas received 1872 reviews, averaging 4.89 Stars:
Durham, NC
Hillsborough, NC
Excellent service today by Evan!!! I called at 8:30 am and Precision had a technician here by 10:00 am. Our spring busted over the weekend, with a car inside. Evan was prompt, polite and explained everything thoroughly. He went over and beyond helping me move a few things to gain better/safer access.
- Christy Daniel
Cary, NC
At 10AM Saturday Morning, our Garage Door Spring sprung with a loud "Bang". Both our cars were trapped in the garage as we could not ascertain a way to open the door manually. My wife did some quick research on the Internet and saw the fabulous Reviews for Precision Garage Doors, so at 10:30AM I gave them a call. I spoke with a delightful lady who said they could have a Technician at our home by 2PM. Evan Kopel arrived at 1:30PM and was quickly able to raise the door so we were able to get our cars out. He then did a Safety Inspection which revealed that much of our Garage Door system was in need of maintenance. That was not surprising as our home was built in 2004. We purchased the home in 2012 and have only had the Garage Door serviced once, likely about 10 years ago. Evan then presented us with three Repair Options, showing pricing for the "Must Do" (replace the Spring) and two "Should Dos" (replace the Rollers and also other components), He clearly and professionally explained the rationale for each Option. Given Evan's attention to detail, we elected to get all the work done - which Evan immediately began to do. The work was completed in less than an hour and we were delighted to receive a Military Discount which saved us almost $100. Having learned our lesson we plan to have Evan revisit on an annual basis to Inspect the Garage Door system and perform any necessary maintenance so we will not encounter any future surprises like the one we received last Saturday Morning. Great Job Evan - Thank You!
- Richard Dooley
Durham, NC
This was an incredibly smooth and professional experience! Estimate was given and after my deposit things were rolling forward. I was kept informed the entire time. Best of all the tee technicians that installed the two doors were second to none! Very very pleasant experience! Highly recommended!!!
- Kevin Brandon
Cary, NC
You were recommended to me by Rich Cohen. I’ m very satisfied with th service. The technician was very polite and knowledgeable. He inspected every- thing and diagnosed the problem right away. So he worked on it and finished the job in no time. Thank you so much. I know I’ll recommend your Company to my friends & neighbors.
- Sonia Medinae
Ryan was great. Explained all my options and discussed the best route for me to take. His personality was kind and thoughtful. I would highly recommend this company. They were quick to get here and followed up every step of the way.
- Karen Haber
Raleigh, NC
We were able to get same day service, the parts needed were on the truck, and the service person was excellent.
- Norman Tuomi
Bahama, NC
Scotty Johnson was great. Very friendly and efficient. Explained all the steps and left everything clean when finished,
- Stan Branch
Richard is Great. Everything went the way you would want it to! Belt was broken. So belt and rail was replaced. Easzy-Peezy.
- John Culp
Durham, NC
Awesome job!!!!! Very friendly service . Are service Tech explained everything and made it very easy I give them 5 stars very professional.
- Marvin Bradsher
Product:
Zebulon, NC
My new door was installed yesterday. Both installers were very professional and efficient. we are very happy with the service and product.
- Tal Sherron
Clayton, NC
I was very pleasantly surprised by how early the technician arrived. Chris C was very commutative about when he was going to arrive and what the issue was with my garage door. He answered all my questions. He explained the different options for fixing the options and did not try to upsale me. He fixed the issue in a timely manner. Thanks Chris
- Nadine Maloney
Devon did an outstanding job. Called ahead of time, he was on time, explained everything, completed in a timely manner and cleaned up. I would definitely refer your Company to friends and future work for myself.
- John Brandli
Product:
Durham, NC
The intermittent problem with closing my garage was swiftly resolved by Devon Culver, the Precision Door Service technician who replaced the worn sensors on the door. I particularly liked the same-day response displayed by Precision Door Service
- Godfrey Pinto
Rocky Mount, NC
I was very impressed with my Tech Brandon Mills. He was a true professional and explained every phase of the work to be done. He seemed to really enjoy his job and was very courteous and patient with this Sr. Citizen. I would highly recommend your company for your sincere goal of making things right--so refreshing in these days and times for a company that is trust worthy and deserves a 5 star rating. Roslyn Shamlin
- Roslyn Shamlin
Raleigh, NC
We had an issue programming our new car, remote garage door opener with our garage doors. I called Precision late in the afternoon, and they had someone out early the next a.m. The scheduling person was professional, polite and very efficient. The morning of the scheduled visit, the technician, Scotty Johnson, called and texted me to advise he could come earlier if OK with me. In spite of the new technology in the car, Scotty knew exactly what to do and had the remote functioning in no time. He too was professional, polite, knowledgeable and very efficient. Start to finish an exceptional, service experience! Use them!
- David Sousa
Raleigh, NC
Very satisfied with my new garage door, services, on time, work team (Justin, Johnathan and Justin K. Installers) were very courteous and professional. I would definitely recommend Precision Garage Door and Services.
- Billie Gaston
Youngsville, NC
Torsion spring on 13-yr old double door broke 6:30 pm. Called 24/7 phone number and scheduled repair for next morning. They arrived at 8:30 am as scheduled and replaced 2 springs and serviced other things. Price seemed a bit high but they explained it well before doing work.
- Glen Allen
Raleigh, NC
Excellent same day service.
- Rebecca Thompson
Raleigh, NC
Terrific service, on time they explained in detail the proposed work after their diagnostic. In general excellent support, I highly recommend their services
- Luis Rubio
Garner, NC
On time, professional service, great product.
- Michael Lentz
Product:
Cary, NC
Tech did a great job balancing the garage door as well as making adjustments to make door run smoother and more efficiently.
- Nick Prato
Morrisville, NC
Andy and Andy came to my house and took my estimate. They explained everything to me and told me what needed to be done. They were very professional and super nice.
- Stephen Cao
Raleigh, NC
When I found my garage was door broken, I was confident the whole thing would need to be replaced and it would be a 2 day+ job. Andy came out the same day I called Precision Garage Door for help and was able to fix everything in an hour. All their technicians carry the parts in their trucks to fix things on the spot, so your door doesn't sit broken for days or weeks. Andy also took the time to walk me through all the repairs and explain what needed to be replaced and why. Overall, great experience and would highly highly recommend.
- Patrick Weiss
Raleigh, NC
Your employee was most helpful in getting my garage door to continue to work in the future by spraying the mechanism with Precision Spray Lube (which I bought a can of). Thank you for helping me to continue to use the garage door I have rather than needing a new one!
- Jeanne Kauss
Durham, NC
Technician was professional, helpful, and worked efficiently.
- Amber Lehman
Product:
Youngsville, NC
Called on a Friday morning and garage door was working in the pm, ended up replacing 16 year old motor and track system with new remotes and sensors, Greg was up front with what needed to be repaired and made little time of getting it done, very pleased
- Richard Chartier
Service Provided:
Product:
Technician: Greg Gray
Fuquay Varina, NC
Evan came at the appointed time, offered several repair options, thoroughly explained everything, answered all my questions and fixed both doors which were long overdue for maintenance. All this was done within the scheduled timeframe that same day. I am delighted with the service and the results!
- M. Bunker
Chapel Hill, NC
It was a pleasure to watch a highly skilled professional walk through a step-by-step analysis of the situation and develop a step-by-step plan to make the necessary repairs and adjustments to resolve all the problems. Even more exciting was to realize that every necessary item for each of the many problems was on the truck or in his tool kit. In the old navy this would definitely qualify for a BRAVO - ZULU award.
- Sanky Blanton
Very clean fast and professional
- Brian Mitchell
Product:
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Precision Garage Door Service the way to go for your Garage Door needs. Alex Glenn, the Garage Tech was professional and knowledgeable. He was timely and very courteous. Again, if you're in needs of garage door repairs-Trust PRECISION...you will not be disappointed. 5 STARS
- Reggie Mewborn