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about Precision Garage Door
Precision Garage Door of Raleighhas received 2100 reviews, averaging 4.89 Stars:
Durham, NC
Product:
Hillsborough, NC
I called Precision Garage Door Service at 10:00pm to repair broken garage door that had come off track and would not close. The attendant scheduled an early morning appointment for the next day. I loved that company's confirmation email included the name and picture of the service tech who was assigned to my case. Mr. Scotty Johnson arrived earlier than the scheduled appointment time, diagnosed the problem, and quoted me the cost of the repair. After agreeing to the price quoted, Mr. Johnson started and completed the repair within 30 minutes. My garage door is operating efficiently again. If you are in need of service to your garage door, do not hesitate to contact Precision and ask for Scotty Johnson.
- James Isaac
Pittsboro, NC
Garage door failed to open due to broken spring. Evan KOPEL showed up early, diagnosed the problem, made several recommendations and suggestions. After approval, all repair finished in less than one hour. Outstanding service and results! Definitely the “go to” firm for overhead doors. You made read reviews that Precision Garage Door is “pricey.” In my experience, the cheap stuff isn’t good and the good stuff isn’t cheap. First rate company to service your garage doors.
- Sidney Williams
Pittsboro, NC
Technician Tim McRae informed us that the motor needed to be replaced. He explained the cost and informed us of our options. We will decide in the coming days what we want to do. Otherwise, he was very polite and professional, and we would be happy to work with him in the future should we decide to replace the motor. He explained that the charge for today's service call would be applied against the cost of replacing the motor if we do it within 30 days.
- Jim Pagett
Apex, NC
Fast response and great customer service!
- Danny Stubbs
Apex, NC
This is the third time that I have had garage door work done by Precision, and I have been happy every time with the quality of work and service. Richard McCann arrived a little early for an emergency service I scheduled for late today (which was great). He was very personable and explained in detail all the repair work he did. I am a very satisfied customer.
- Barry Rosett
Willow Spring, NC
Very fast scheduling. Chris was the technician. He diagnosed my issue and was able to resolve without having to resort to more expensive options. Overall I am very happy with the service. My only gripe is that he didn’t clean up after complete - just took the old materials away. Not a super big deal, but I have to ding them a star for this. Again, happy customer!
- David Smith
Raleigh, NC
Precision Door has always taken good care of any troubles with my garage door from installation until service issues I would highly recommend and they do what they say they will do
- Donna Daughtry
Chapel Hill, NC
Very quick response. Repair was done efficiently and professionally.
- K A Zick
Cary, NC
Greg was so professional and immediately addressed our needs. He was kind enough to explain the issues with me so I would be comfortable with our route of repair. Thank you, Greg!
- Kim Phillips
Holly Springs, NC
My technician Evan arrived on time, explained what needed to be done, as the door had to be manually open took a little time, however he worked quite quickly. Collected the used parts. Also I had asked him about replacing the door He gave me the options between repairing & replacing, all in all I am happy with his work
- L.Hensley
Durham, NC
Scotty was wonderful! Knew everything, and offered very good advice.
- John Shorter
Pittsboro, NC
Job done well and efficiently. Suggested with price the additional work that I might want.
- Vincent Tollers
Durham, NC
Excellent service received in each area as requested . My garage door opener was replaced and installed. Reprogramming done. Purchased a new opener. The technician was patient, and informative. We were extremely pleased. I would highly recommend this company to all. Dorothy Humphrey/Solomon.
- Dorothy Humphrey
Cary, NC
Ryan did a great job installing a new garage door opener. He also replaced the springs. He got this all done in under 2 hours. We couldn't be happier with the quiet smooth operation of the garage door. Precision Garage Door has been servicing our garage door for years. The excellent service is why we keep coming back.
- Dawn Levay
Product:
Fuquay Varina, NC
Best company ever. Came out on short notice . Fixed issue .
- Patricia Loughren
Pittsboro, NC
Chris explained the proposed work clearly which enabled me to make the best decision for my needs. Initially my intent was to have the garage door opener replaced with one that has a camera. Chris explained the type available, which was a rechargable and would require my interaction to recharge. I opted to not have the opener changed and remained with the opener that was installed last year when we had a new LiftMaster installed. Today I did opt to have the tuning service for both doors. Chris was very professional and friendly.
- Pamela Neff
Raleigh, NC
Technician arrived on time. Courteous and professional. Indicated the nature of problems and provided estimate for repairs. Completed work in a timely manner.
- Christopher Dawson
Apex, NC
Excellent service!!
- Constantine Malahias
Durham, NC
Scotty Johnson was my service guy this morning. Thank you so much. I really appreciate your expertise and your excellent customer service. Thank you for not only completing a excellent job but the time you spent explaining the job really helped us understand about what was needed.
- Byron Thompson
Chapel Hill, NC
Very pleased with Garrett's work. He proposed three solutions and provided consultation for each. Very neat, orderly, and efficient worker. I will call Garrett for my future garage door needs.
- Dave Ebel
Durham, NC
The technician, Ryan, was wonderful. Replaced our broken opener and got everything working. I would strongly recommend using this company.
- Sharon Slezak
Raleigh, NC
Our technician, John Patton, was unbelievably professional, knowledgeable and accommodating! Our garage door is now better than new and incredibly quiet. John went over and beyond our expectations and we will refer him and Precision Door every chance we get!!
- Rick Rogers
Louisburg, NC
Scotty was the technician assigned, he arrived on time, quickly diagnosed the problem and gave me the options of just a fixing the broken springs or a full tune up and allowed me to make the call without pushing the up sale to the full package. the work was completed quickly as he had all the needed parts on the truck.
- James Trevillian
Durham, NC
Scotty Johnson was very professional and knowledgeable. Showed up early, really appreciated him. I will be requesting Scotty for future service’s.
- Steve Moore
Raleigh, NC
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- Rob Harris
Cary, NC
So far so good. Everything was explained and pricing was fair. Pleasant experience from booking the appointment to the repair.
- Joseph Tetro
Chapel Hill, NC
Service was performed as promised by a friendly and efficient employee. Everything works properly. No problems.
- Joseph
Raleigh, NC
Greg was outstanding.
- Robert Touchton
Cary, NC
Your service was timely and well executed. Richard McCann arrived exactly on time and very efficiently diagnosed the best way to repair our garage door opening mechanisms. The rebuild was done the same afternoon after we called and now we have a smooth running door.
- Alan Heath
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
I was very happy with the work performed as well as with the fella who performed it. He explained what was needed, what my options were, and the costs involved. He completed the work in less time than I anticipated and I am pleased with the operation of our garage door. I wish I had looked more carefully at the invoice before paying because I do not fully understand it.
- Michael Fonner