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Read what people are saying
about Precision Garage Door

Precision Garage Door of Raleigh
has received 2235 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron S is that guy!!! I used Precision for a repair about a year ago. Yesterday, the bracket for the arm to raise the door broke off. Today Aaron quickly assessed the situation and told me what he was going to do in detail. He installed a stronger bracket but here's where the great service part came in... He checked the work done last year and determined the spring being used was not the correct one. He fixed the original issue I called for and then replaced the spring above the door. He apologized and explained since we were still under warranty on the prior repair that there would be no charge...he was in and out in about 30-45 minutes. He lubed the hinges, reinspected his work, and gave me some maintenance pointers. He was kind and knowledgeable. Precision has a repeat customer for sure. He could have upcharged me or left the bad spring cause it wasn't his problem...but he was honest and took care if the issue(s). Honesty and respect still exist. Thanks Aaron and Precision.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Aaron Sweet Service Provided:
Garage Door Repair

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron was friendly, professional and knowledgeable. He gave me my different options and fixed my door quickly and the price is about what I would expect. I would definitely hire him again!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Aaron Sweet Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would not recommend this company to my worst enemy. Very dishonest. Tried to charge me over $2k to replace springs on my double size garage door. Another company charged me just a fraction of that. Also, they try to box you in by charging $99 (non-refundable) just to show up, and charge you an additional 3% if you pay with credit card. They may delete this review from their website. If not, please beware and shop around instead

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez was a huge help. Super efficient and professional. Looking forward to working with him again in the future!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wish all repair people were as, prompt, courteous and knowledgeable as Richard Sanchez who serviced our garage doors yesterday. He identified the problem and fix immediately and also suggested (but didn’t push) other upgrades I might consider. Definitely recommend this company - Mary Kuhn

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Richard Sanchez Service Provided:
Garage Door Opener Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John arrived promptly at agreed time and quickly diagnosed the issue. He presented us with several service options with prices. He made the repairs quickly and efficiently. Would do business with again.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My new Haas garage door, LiftMaster belt drive opener and exterior keypad were installed today and I couldn't be happier. From start to finish, my Precision Garage Door of Raleigh experience was first rate! Sales John Lefevre explained exactly what would be done and office coordinator Kayla Paschal kept me informed all along the way. Installers Jaxon Fisher and Connor Fisher were pleasant, professional and efficient. They answered all of my questions, finished the installation in just over 2 hours, and left the site clean as a whistle. Kudos to the entire team!

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A Response from: Ashley Gammon, General Manager

Hi there! WOW, thank you so much for your kind words and shout-out on our whole team! We appreciate your support and details on your visit. Thanks again! Have a lovely weekend.

John Lefevre Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Door Estimator: John Lefevre
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called around 2pm and they were out and job completed by 4pm. Chris was very professional and efficient.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you so much for your kind words and shout-out on Chris! We appreciate your support and business. Thanks again! Have a lovely weekend.

Chris Colucci Service Provided:
Garage Door Repair

Product:
Springs

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy was great. He explained the problem that I had with my garage. He was able to give me different solutions. Thank you Andy for being informative and fixing my garage

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A Response from: Ashley Gammon, General Manager

Hi! We appreciate your business and support. Thank you for sharing with our crew at Precision Garage Door Service. Feel free to share more on here or directly with our team. Have a great weekend!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job, very knowledgeable and helpful tech

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the wonderful rating! Your feedback and insight mean a lot to our crew at Precision Garage Door Service so feel free to share more details on your visit and experience. Thanks for supporting our team and our business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez was very knowledgable, worked efficiently, and provided great service for our garage doors.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the wonderful rating! Your feedback and insight mean a lot to our crew at Precision Garage Door Service so feel free to share more details on your visit and experience. Thanks for supporting our team and our business!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Page seems very knowledgeable and very nice

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the wonderful rating! Your feedback and insight mean a lot to our crew at Precision Garage Door Service so feel free to share more details on your visit and experience. Thanks for supporting our team and our business!

Page Ellison Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Estimator: Page Ellison
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician Richard Sanchez was very professional and identified a safety issue where a supporting brace had pulled away from the wall which could have caused significant damage. The reason for the call was to replace the rubber seal on the bottom of the door. He inspected the other parts of the door where he found the above issue. He explained the work that was required and completed everything in a timely fashion.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

VERY IMPRESSED with the knowledge, experience, and overall ease of working with Scotty, the tech who serviced our garage doors at our new home. Precision installed 2 brand new garage doors at our previous home, seamlessly. I highly recommend Precision Garage Doors for service and/or installations.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review and shout-out. We appreciate your business and support! Have a great day!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez was exactly on time at 8 am. He was absolutely knowledgeable about all things with garage doors. He did a great job with his repair, maintenance and tune-up. I will definitely ask for Richard when I decide to upgrade my lifters and springs.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg was punctual and hard working while replacing my garage door opener. Thank you for the quick response to my call and needs. Bill

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Greg Gray Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim McRae was on time, professional and very personable. A pleasure

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Tim McRae Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision in the past and was impressed by the work and professionalism of the technician. The service preformed today was also profession and the tech pinpointed the problem right away. What I thought was going to a bank account buster was actually a simple fix. He didn't try to hood wink me into buying something or doing work that wasn't needed. I'll be sure to recommend this company to my friends because of its professionalism and honesty.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were able to get a same day appointment on the easy to navigate website. Our technician, Scotty Johnson, was on time, friendly, knowledgeable, and completed the repairs in a timely fashion. We would highly recommend this company.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Scotty Johnson Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I received great customer service but I do believe the the "reprogramming charge" of $160.88 was a bit expensive. R, Elmer Wilson

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Tim McRae Service Provided:
Garage Door Opener Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent same day service, technician explained repair and maintenance going forward

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Could come out the day I called. Tech did a good job. Friendly and professional. Do not show my response on your site. Internal knowledge only.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Evan Kopel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thorough, fair, incredibly helpful. Richard Sanchez came out and did amazing work. Diagnosed the problem quickly, fixed it and helped to fix several other issues we have been dealing with our garage. Extremely happy and grateful we found this company.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dear Ashley, I would highly recommend your business. Evan our tech was great and I will definitely give you a high recommendation. Thank you so much for getting it taken care of as fast as you did. Thank you Again, Margaret Edmonds

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

Evan Kopel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your staff was helpful and nice. We have used this group since 2017 and were always happy with the results.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

Aaron Sweet Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton did an excellent job! He was prompt, courteous, and knowledgeable. He was thorough in his assessment and it was evident he had experience. Thanks!

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

John Patton Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy did a great job on our spring repair. It snapped the morning of the appointment so it was great to have someone out so quickly. Thanks!

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Andy Maynard
1 2 3 4 5
Date: 02/28/2025
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was able to book an appointment for the next day online. The tech called when he was on his way. He was extremely friendly and professional. He fixed all the problem areas and had us up and running in about an hour and a half. So I happy to have found Precision.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

service excellent

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton was excellent in every way. Kind, explained every- thing and very helpful and courteous!

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

John Patton Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: John Patton
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Raleigh Area (919) 500-5059
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Chapel Hill Area (919) 670-2799
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300 Dominion Drive
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