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about Precision Garage Door
Precision Garage Door of Raleighhas received 1897 reviews, averaging 4.89 Stars:
Durham, NC
Service Provided:
Product:
Assistant General Manager: Alex Glenn
Raleigh, NC
The best. Period.
- Scott Raby
Product:
Raleigh, NC
Always get excellent service. On time (or early), efficient and courteous staff. Have Been using Precision for years. Always satisfied.
- Robert Kelley
Chapel Hill, NC
Evan was excellent. Explained all options and completed repair within one hour. Hooked all wifi account stuff as well.
- Mike Bahner
Service Provided:
Product:
Technician: Evan Kopel
Holly Springs, NC
Richard did a great job. Knew exactly what the problem was within a few seconds of looking at the garage door. Fixed it better than what it performed like before we drove into the bottom of the door as it was opening throwing it off kilter. Fixed a couple of bends the kids put into the tracks over the years with skateboards etc. 100 percent would use them again and will be requesting Richard.
- JKeith
Cary, NC
I highly recommend John from Precision Garage Doors, the technician who came to address broken hinges on my garage door. He listened to my concerns about making sure the repair looked uniform. He was extremely pleasant and very knowledgeable. Since I wanted all of the hinges replaced, he had to make a second trip. He stayed in touch and delivered as promised. If John is your technician, you will be extremely happy with his work and professionalism.
- Cindy
Product:
Youngsville, NC
Same day service, very professional, and repaired my issue right away. What more can you ask for?
- Shawn Mcilroy
Raleigh, NC
Service technician, Richard McCann came to our home on 7/11/24 to replace the Belt Rail on our opener. He called before he arrived and advised that he would be at our home in 10 or 15 minutes and he was right on time. He quickly diagnosed the problem and fixed the problem efficiently along with checking other issues (spring tension, etc.) . The thing that I especially liked is that he spoke so kindly about his company and how well they had treated him. I really liked this type of comment as I think it is unfortunately atypical of a lot of people in the workforce today. Good job Precision Garage Door !
- Stan Edmundson
Product:
Durham, NC
Called because I had a torsion spring snap. I was told $95 for service fee plus $150-300 for a replacement torsion spring. Ended up with a $1600+ invoice. Go somewhere where they are completely up front on costs before any work is started. I do not recommend this business. My family felt completely taken advantage of.
- Matthew Roberts
Cary, NC
Previous customer
- Barbara Anderson
Product:
Raleigh, NC
Alex arrived early (after calling to make sure that was ok) and quickly assessed our needs. He ended up also doing a full renovation of the springs and rollers to enhance the performance and lifetime of the new opener. The garage was cleaner than when he arrived at the end of the process and he made sure I had fully set up all the peripheral devices and network connections. I could not have been more pleased with the results.
- Brad Buff
Service Provided:
Product:
Assistant General Manager: Alex Glenn
Youngsville, NC
Greg did an excellent job repairing my garage doors, He installed new door openers and did an excellent job! Very pleasant and polite. I would refer him to any of my friends to do any repairs! Great job Greg!!!
- Anthony Conner
Raleigh, NC
Very timely ,prompt, professional ,knowledgeable and most of all very courteous.
- William Murphy
Product:
Durham, NC
Your company was recommended by a friend. We are very pleased with the service; it was prompt, the next day; technician was friendly, kept us informed and worked quickly. Devon was the technician.
- Cecile Mcgarty
Durham, NC
Technician was prompt, friendly, professional, and efficient. He explained everything he was doing, answered questions, and gave me options instead of telling me what I should do. I felt like a valued customer and would recommend Precision Garage Door Service to anyone.
- Nat Boyden
Service Provided:
Product:
Technician: Chris Colucci
Raleigh, NC
We have used Precision for over 20 years. They are prompt, professional, and have always fixed our garage door with same day service. Will continue to use Precision for as long as we own our home.
- Monica Andrews
Product:
Raleigh, NC
Evan rocks! One of our garage doors wouldn’t open. Evan came out the same day, troubleshot, and fixed the problem. He also tuned up both of our doors. They are working great. Definitely call these guys for your garage door needs.
- Steve Zimmerman
Chapel Hill, NC
Precision provided excellent service at my residence today. They came out the very next day (as requested) following my call, quickly diagnosed and then fixed the issue with my garage keypad. The service provider (Devon Culver) was very prompt, friendly and helpful. Such professionalism is the gold standard for the service industry and I will definitely use them again!
- Katherine Stalberg
Product:
Cary, NC
Terrific experience with Precision Doors. Called for service at roughly 9:00 AM and my called was immediately answered by a representative. The technician called ahead and gave me an estimated time of arrival. Evan arrived early and quickly diagnosed the problem and provided several solutions. Our garage door opener was replaced within 2 hours. Evan was prompt, professional and a pleasure to work with. I highly recommend Precision Door and Evan.
- Greg Hawkins
Durham, NC
Greg Gray from Precision Garage Door Service did an exceptional emergency repair on my garage door. Mr Gray did a thorough job in explaining to me what the repair would entail and explained the different repair package options available to me. I have already shared the great experience I had with Precision Garage Door Service with friends and highly recommend them and their quality workmanship.
- Grace Young
Garner, NC
Courteous, knowledgeable in all aspects. Will recommend and hire their service again.
- Gregg Storey
Product:
Apex, NC
Prompt, pleasant efficient.
- Talmage Clements
New Hill, NC
I’m very happy with the prompt, professional and courteous garage door repair service that I received from Precision Door. My service tech, Thomas, arrived right on time, worked very efficiently, and explained what he was doing and why, throughout the thorough inspection and repair process.
- Don Mcalister
Durham, NC
I was very pleased with the level on professionalism, knowledge, and customer service exhibited by Scotty Johnson. Unfortunately, our 21 year old garage door opener had failed completely and could not be repaired. Scotty was thorough in explaining options and helping me make informed decisions on replacements. He went out ofhis way to provide the best prices available and getting the new assemblies ordered. And kudos to Precision in that the new door is scheduled for installation just 2 work days later.
- Jane Seeley
Wendell, NC
Great interaction. The Tech was timely and friendly. He fixed the issue and the cost was reasonable.
- April Reese
Cary, NC
I called Precision Door Services after 5:00pm on Tuesday evening. They gave me an appointment time for next day on Wednesday. Richard McCann arrived Wednesday afternoon as planned. He evaluated my garage door problem and explained three options to fix our garage door. He was very polite and completely explained each option, I decided which option to take and he started to work right away. We reviewed everything he had done at the end of the project. I am very satisfied with work preformed and will recommend Precision Door Services to my friends and neighbors. Thank you.
- John Woodford
Product:
Durham, NC
Great Service, There was a thorough inspection by the Technician, and the garage door opener was updated with Genie 8FT belt Rail.
- Gregory Stewart
Raleigh, NC
Excellent job. Fast, courteous, and a good working knowledge of the repair necessary to address and fix the issue. Well pleased. Fairly priced also.
- Donald Holland
Cary, NC
Precision Door installed my garage doors years ago. When the spring broke yesterday, I called them and they scheduled a service appointment the next day. Andy arrived to replace the spring and was finished in 30 minutes. He was very friendly and professional and the entire experience was painless and efficient. Great company with wonderful employees!
- Colette Dishakjian
Durham, NC
The service tech that fixed our door was excellent and then some I’m glad that they fixed our door on a weekend. Thanks for that I feel that the price for parts was too high But thanks for the great service
- Irv Whitney
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
I called first thing in the morning and they were able to get me an appointment that same morning . Alex was able to be at our house within an hour. He was pleasant and nice and took the time to look over everything. He not only explained what the problem was, he took the time to show me exactly what he was talking about to ensure I was not being mislead. We even purchased and installed a new opener while he was here even though the old one probably would of given us a few more years out of it. Alex never pushed anything on us. I appreciate the courtesy and it was a pleasure to have Alex perform our service.
- J Winstead