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about Precision Garage Door
Precision Garage Door of Raleighhas received 1849 reviews, averaging 4.89 Stars:
Raleigh, NC
Durham, NC
Outstanding Service and excellent technician. Tim arrived immediately on Friday morning after we logged a service call the night before. He was professional, efficient and thorough. Got us operational in less than 2 hours. Definitely will call on this organization again and for Tim! Thanks much!
- David Newell
Durham, NC
Superb staff! Quality door! Reasonable priced! One could not ask for a better combination. Precision was the first company I called and after the consultation I felt confident in their product and had no need to search any further. Kudos to there web site. It was filled with plenty of information and I was fully prepared when the consultation occurred.
- Carlton G.
Pittsboro, NC
From initial contact to the time technician Timothy McRae arrived was about an hour...unbelievably quick. Right from the start Timothy was courteous and professional. He diagnosed the problem within minutes and patiently explained repair options. Once I decided on a best course of action for our needs and budget, he began work. I was pleasantly surprised he had all needed items on board his truck (btw a very professional rig). It quickly became obvious he has in-depth job knowledge and is well trained. There was not a single wasted motion or moment during execution of the repair. His demeanor was professional, extremely pleasant and customer oriented. As I was curious about some of the technical aspects of work performed, he explained and satisfied all curiosities. To top it all off, he performed a thorough explanation of the new system and programmed the exterior wall remote and vehicle remotes within what seemed like seconds. From past experience, it would have taken us several hours and perhaps a few phone call to accomplish. The professionalism of Timothy and quality of work performed exceeded all expectations. I will strongly recommend Precision Garage Door Service to friends and neighbors. Thank you, Timothy...
- Ilija Lukic
Cary, NC
Appreciated the expertise and quality of installation. The work scope was thorough and we look forward to a renewed garage door opener assembly.
- Danny LaBelle
Product:
Rougemont, NC
Tim was very professional and did us a favor by suggesting we replace our 45 + year old door. Our son is in a wheelchair and MUST be able to exit our home. Your company will replace the old in 24 hours. Thanks.. Dave
- Dave Brown
Raleigh, NC
Scott was very knowledgeable and professional. Quickly got the work done. Listened to my future plans and adapted his repair recommendations in real time. Thank you.
- Joseph Vide
Clayton, NC
Excellent service and customer experience. From the dispatcher to the technician. Special recognition to Tim Yeager! Very kind and professional. Thank you.
- Luis Meneses
Durham, NC
Thomas replaced our garage door controller. He was thorough, prompt and efficient. Great personality and a pleasure to work with. Great company!
- Ken Tarolla
Product:
Raleigh, NC
Thomas was outstanding. He is extremely knowledgeable and accommodating. Very helpful and pleasantly took care of all my needs. Well done.
- Mark Ross
Product:
Raleigh, NC
Andy helped me understand the condition of the door. It’s very old. He also explains pained everything I needed to know. Being a recent widow I’ve had to deal with things on my own. Andy was awesome! Took his time and helped me to understand what needed to be done. I chose your company because of your ads on tv. And I’m glad I did. Looking forward to the rest.
- Jill Mcdowell
Durham, NC
I am so delighted with the work done by Precision Garage Door Service today. Richard was extremely capable and I am a Precision customer for life, no question.
- Evelyn Dove Coleman
Durham, NC
My garage door mysteriously opened and no remote or panel would close it. I contacted Precision at 8 am and they were able to shedule a visit for 2pm. Evan Kopel was my tech, and he did an amazing and very professional job of diagnosing an odd situation and ensuring that all components were working, including a necessary adjustment of the springs I am very satisfied and recommend Precision and Evan highly
- Carol O'brien
Wake Forest, NC
Great service, quick response and I was fully satisfied with the job I requested for my garage door.
- DG
Product:
Cary, NC
Fast, reliable service. The technician was very knowledgeable and helpful. Highly recommend!
- Anonymous
Product:
Durham, NC
Had Scott come and review my issue with the door. We discussed and I made the choice to upgrade the spring, rollers, cables as well as the misaligned bottom. Went smoothly and quickly in house for 1.5 hours total. Very pleasant and professional.
- Edward Gilmartin
Cary, NC
Several neighbors recommended Precision based on their positive experiences. We appreciated the quick response. Chris C. was knowledgable and professional. He did a great job explaining options and completing our repair.
- Karen Owens
Raleigh, NC
On time arrival. Sensible problem analysis. Options for resolution and future maintenance. Quick and excellent work.
- Phillip Levy
Product:
Cary, NC
Great response time for repair.
- Vincent Cacace
Raleigh, NC
I would not recommend using this company. I found their pricing to be exorbitant to other competitors for a spring change. Additionally the tech left a mess in my garage and chipped in to the drywall. He made no effort to clean up or repair the damage to the wall. For paying well over a thousand dollars, I would have expected better service. They were able to come out in less than 24 hours to repair our garage. If you are looking for immediate service, they can be helpful but be prepared to pay a premium
- Robby Francis
Product:
Durham, NC
We recently moved to NC. Our house here has a Precision door opener. It worked fine our 1st 6 months here, but then it became stuck open. We called because after trying several things ourselves, we couldn't get it to close. I looked up and called your company and was happy that a technician could come same-day. Tim soon arrived and worked through correcting our problem and helped preform some needed general maintenance as well. He was very pleasant to work with and answered all our questions on how best to do routine lubrication of the system, and how often a professional check-up and maintenance visit should be done. Would use Precision Garage Door again.
- Dan Johnson
Raleigh, NC
Brad was out quickly to fix a broken spring. Courteous, professional, a pleasure to me. Service scheduled quickly. Thank you!
- Jacqueline Tope
Product:
Cary, NC
We have a newly built home and after 3 years I woke up this morning to a broken garage spring. I called the company who installed the system only to be told that the next service call would be mid next week, which was unacceptable! I’ve worked with Precision Garage Doors back in New York and know them to be of the highest quality. I gave them a call and was informed that they would be out within a couple of hours. Our tech was Tim McRea who was awesome. He quickly diagnosed the problem and provided options for me to select from which fixed the problem. This will once again be my go to company for solutions!
- Derrick Jones
Clayton, NC
Andy called when in route to provide an ETA, was very professional and friendly. He gave us two options to choose from to fix our issue. He had all the parts in his truck and completed the service in a timely manner with good pricing. I will definitely use them again if needed.
- Sadie Brown
Durham, NC
Richard McCann was our Precision rep and he was 100% friendly and professional. He worked around a last-minute work complication of mine, did an excellent job explaining the core problem we were facing, answered my questions directly and intelligently, and presented me with several options to get our repairs completed. Once we had a plan, he did all of the work quickly and efficiently. I had no unmet expectations at all, and assuming he's representative of Precision as a whole I couldn't recommend them more highly.
- Dan Ozdowski
Product:
Cary, NC
Your team at three did a wonderful job and very knowledgeable on the system and how to program the cars and the myQ app. They double checked everything and that is a welcome event.
- Billie & mehre Higgs
Product:
Apex, NC
I received good attention from the schedule the service until the garage door was repaired. The technician Richard was kind, diligent and professional . Thanks!!
- Natalia Pena
Product:
Cary, NC
Our garage door spring broke on a Saturday. I called Precision and they had a tech Michael Ottoen here Monday morning. Michael was very knowledgeable of garage door parts and mechanics. He identified the problem and expalined options to fix the spring and replace other parts that would otherwise require replacement in the near future. Michael make the corrections and the door now functions as expected. IMichael was friendly and easy to discuss options. I recommend Presicsion to others based on this occurance.
- Jack Goggins
Product:
Wake Forest, NC
Fast reply next day service fixed my garage door top notch service.
- Daniel Jackson
Apex, NC
Devon culver did a great job!
- Michael Baker
Product:
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Jaxson and his associate were fantastic. Their customer service was impeccable and professional. I cannot be happier with my new door. It’s so quiet. YAY!!!!!
- Jen Boles