Garage Door Repair in Raleigh, NC - Page 189

Richard Dooley

At 10AM Saturday Morning, our Garage Door Spring sprung with a loud "Bang". Both our cars were trapped in the garage as we could not ascertain a way to open the door manually. My wife did some quick research on the Internet and saw the fabulous Reviews for Precision Garage Doors, so at 10:30AM I gave them a call. I spoke with a delightful lady who said they could have a Technician at our home by 2PM. Evan Kopel arrived at 1:30PM and was quickly able to raise the door so we were able to get our cars out. He then did a Safety Inspection which revealed that much of our Garage Door system was in need of maintenance. That was not surprising as our home was built in 2004. We purchased the home in 2012 and have only had the Garage Door serviced once, likely about 10 years ago. Evan then presented us with three Repair Options, showing pricing for the "Must Do" (replace the Spring) and two "Should Dos" (replace the Rollers and also other components), He clearly and professionally explained the rationale for each Option. Given Evan's attention to detail, we elected to get all the work done - which Evan immediately began to do. The work was completed in less than an hour and we were delighted to receive a Military Discount which saved us almost $100. Having learned our lesson we plan to have Evan revisit on an annual basis to Inspect the Garage Door system and perform any necessary maintenance so we will not encounter any future surprises like the one we received last Saturday Morning. Great Job Evan - Thank You!

Kerry Swank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andy was very quick and professional and did a great job with the repair.

Reggie Mewborn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door Service the way to go for your Garage Door needs. Alex Glenn, the Garage Tech was professional and knowledgeable. He was timely and very courteous. Again, if you're in needs of garage door repairs-Trust PRECISION...you will not be disappointed. 5 STARS

Christy Daniel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service today by Evan!!! I called at 8:30 am and Precision had a technician here by 10:00 am. Our spring busted over the weekend, with a car inside. Evan was prompt, polite and explained everything thoroughly. He went over and beyond helping me move a few things to gain better/safer access.

Richard Dooley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

At 10AM Saturday Morning, our Garage Door Spring sprung with a loud "Bang". Both our cars were trapped in the garage as we could not ascertain a way to open the door manually. My wife did some quick research on the Internet and saw the fabulous Reviews for Precision Garage Doors, so at 10:30AM I gave them a call. I spoke with a delightful lady who said they could have a Technician at our home by 2PM. Evan Kopel arrived at 1:30PM and was quickly able to raise the door so we were able to get our cars out. He then did a Safety Inspection which revealed that much of our Garage Door system was in need of maintenance. That was not surprising as our home was built in 2004. We purchased the home in 2012 and have only had the Garage Door serviced once, likely about 10 years ago. Evan then presented us with three Repair Options, showing pricing for the "Must Do" (replace the Spring) and two "Should Dos" (replace the Rollers and also other components), He clearly and professionally explained the rationale for each Option. Given Evan's attention to detail, we elected to get all the work done - which Evan immediately began to do. The work was completed in less than an hour and we were delighted to receive a Military Discount which saved us almost $100. Having learned our lesson we plan to have Evan revisit on an annual basis to Inspect the Garage Door system and perform any necessary maintenance so we will not encounter any future surprises like the one we received last Saturday Morning. Great Job Evan - Thank You!

Kevin Brandon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was an incredibly smooth and professional experience! Estimate was given and after my deposit things were rolling forward. I was kept informed the entire time. Best of all the tee technicians that installed the two doors were second to none! Very very pleasant experience! Highly recommended!!!

christine stevens

Michael Ottosen was a pleasure to work with.

Rev Sheila

Great response time and repair

blair schooff

Quick professional service. Highly recommend.

Adam McKee

Greg was courteous and professional. I’m very happy with the results!

Jordan Turner

Evan Kapel came by the same day our garage broke, and fixed it immediately. He was quick, kind, and we didn’t feel pressured to purchase anything, but we learned a ton about our garage! Great experience!

Amy Tendler

Justin was friendly and knowledgeable. Did excellent work. I’m very pleased.

Sonia Medinae

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You were recommended to me by Rich Cohen. I’ m very satisfied with th service. The technician was very polite and knowledgeable. He inspected every- thing and diagnosed the problem right away. So he worked on it and finished the job in no time. Thank you so much. I know I’ll recommend your Company to my friends & neighbors.

Quinton B. Williams

My garage door opener needed replacing. I called Precision Garage Door Service and Tim came out and went over the three options that they offered. He explained the pros and cons of each option and I made my selection. The install took about an hour. We are very pleased with the product, service, and professionalism of the install.

Doloress Corkill

Thomas Botts serviced my garage doors today. He was on time, very friendly and accommodating. He told me exactly what was needed and how much it would cost. I agreed and he went to work right away. When he finished, he showed me what he had done and how to care for it. If I need work on my doors done again, I will definitely call Precision Doors and hope Thomas is available to help me. Their work for me each time has been excellent.

K B

Greg did a great job!

Norman Tuomi

Excellent same day service.

Karen Haber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan was great. Explained all my options and discussed the best route for me to take. His personality was kind and thoughtful. I would highly recommend this company. They were quick to get here and followed up every step of the way.

Allen West

We had a garage door spring real and Justin came out and gave us 3 options and explained all 3 very well. His work and communication skills were excellent. Highly recommend Precisiin Door.

Norman Tuomi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were able to get same day service, the parts needed were on the truck, and the service person was excellent.

Kent Rogers

Repair tech called to say he was enroute within 1 1/2 hours after calling the company. He went over in detail the problems he saw and wrote out the different options and their costs. I picked what I wanted and he started his repairs. He had all the parts with him. In just over an hour he was done. This repair couldn’t have gone any smoother.

Allen J

All work was done in a timely manner.

Robin Gamble

Precision Door Service was able to give me a quick appointment. Alex did a thorough examination of my problem and made great recommendations. I decided to agree with his recommendations and Alex and Andy provided excellent service in completing my requests. They were very professional and courteous and I highly recommend them.

Karen Barbour

My tech (Greg) was wonderful! He came and explained things to me and did the install of my new garage door motor and rail quickly. I will use them again and request Greg do the work.

Tim Mickelsen

Devon was very good to deal with. First he diagnosed the problem my garage door was having. Then offered several solutions. He answered all my questions. I decided to have him install a new opener for the garage door. The new opener works great! It's 3/4 HP, belt drive and even has an LED light that lights the entire 2 car garage. It's super quiet. Devon helped hook the opener to my Wi-Fi and now I get notification when the door opens or closes. The unit came with 2 remotes, key pad and wall button. The wall button even tells the time and temperature. Devon is experienced, knowledgeable and very helpful and patient. I HIGHLY recommend Precision Door and Devon!

Sleesh

Excellent service, Scotty Johnson was extremely clear, professional, and kind. Made appointment for next day with 4 hour timespan and they gave me call telling me when they would arrive. Quick and professional.

Michelle Scott

Michael Ottosen saved my day! He explained the work and got my door fixed in about an hour. I will use Precision Garage Door again.

David Cox

Michael was prompt, helpful, and thorough. Precision got him out to the site the same morning. Great service!