4.9 1 2 3 4 5 11,007 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 218

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is widely praised across the Triangle for fast response, professional technicians, and dependable garage door repairs and installations. Customers frequently mention same-day or next-day scheduling, clear explanations of repair options, and work that leaves doors running smoother, quieter, and more reliably. The strongest recurring sentiment is that the company is knowledgeable, courteous, and easy to work with, with many reviewers saying they would use Precision again and recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (207) Customers repeatedly praise the company for quick callbacks, same-day or next-day appointments, and fast arrival when garage doors need urgent help. Professionalism (198) Reviewers consistently describe the technicians and office staff as professional, courteous, polite, and respectful throughout the service experience. Expertise (184) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose problems clearly while explaining what is needed in understandable terms. Communication (166) Many reviews highlight clear explanations, arrival updates, option breakdowns, and follow-through that help customers understand the work being done. Speed (152) Customers often mention that repairs and installations are completed quickly, sometimes within an hour or the same day. Workmanship (150) Reviewers praise the quality of the repair and installation work, often saying doors, openers, springs, and related parts were fixed correctly and working better than before. Friendliness (145) Technicians are often described as friendly, pleasant, personable, and easy to talk to, which contributes to a strong service experience. Booking Experience (92) Customers appreciate the easy online booking process and the ability to schedule service conveniently, including after-hours or weekend requests. Trustworthiness (88) Reviews regularly mention honesty, no-pressure recommendations, and transparent options that make customers feel confident in the company’s advice.

Recent Reviews from Raleigh

Chad Lambert

Google 1 2 3 4 5

Michael Ottosen did a great job with my garage door. He gave me different options for my repair. Awesome job, works great!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your 5-star review! We will share this Michael to let them know to keep up the amazing work.

Service: General repairs & installation

Margaret Drickamer

Google 1 2 3 4 5
12/04/2023

Excellent, timely, friendly!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you found our service excellent, timely, and friendly. Your satisfaction is our priority!

Service: General repairs & installation

Holly Jones

Google 1 2 3 4 5
Durham, NC 12/04/2023

SCOTTY is top-notch!!! Explained thoroughly what we needed for the safety of the overhead door… didn't try to over sell us like we have experienced from other Contractors in the Past….job done quick and efficiently. HIGHLY RECOMMEND SCOTTY and Precision for your garage door service!!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided thorough and honest service. Your recommendation means a lot to us. If you need anything in the future, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Steve Hicks

Google 1 2 3 4 5
Raleigh, NC 12/04/2023

Andy was very efficient and finished the job timely. Very personable gentleman and it was a pleasure dealing with him.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that Andy provided efficient service and made your experience enjoyable. Your satisfaction is important to us!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Patrick Murphy

Google 1 2 3 4 5
Durham, NC 12/04/2023

The technician explained everything in understandable terms and did not try to sell me anything I didn’t need. He also explained how I can keep my old garage door in good working order to extend the life and let me know approximately what a new door will cost. I was very satisfied. Precision has always done a great job when I have needed them.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback. We're glad our technician provided clear explanations and helpful advice on maintaining your garage door. Your satisfaction is important to us.

Service: General repairs & installation

Patrick Garrett

Google 1 2 3 4 5
Cary, NC 12/04/2023

One of our 27-year-old garage door openers "died" and with us having to go out of town soon, we needed to get this replaced. I called Precision on a Sunday and they sent over Greg. Greg is an expert and a friendly nice guy. He replaced both door openers, working late to get the job done. Greg is THE MAN!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Greg could assist you with your garage door opener replacement. Our team strives to provide timely and expert service. If you need anything else, feel free to reach out.

Service: General repairs & installation

Christopher Wroblewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 12/04/2023

Chris C was professional, curteous and explained all options. He completed the job quickly and with quality craftsmanship.

Chris Colucci

Technician: Chris Colucci

Service: Broken Garage Door Spring Repair

Product: Springs

Kimberly Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Siler City, NC 12/04/2023

Our technician, Evan, did a terrific job, diagnosing the problem and then giving the options for repair/ replacement. He got to work and had us up and running in no time. He really knows his stuff! Thank you! Kimberly Miller

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Phil Mclaurin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Did exactly what you promised. Very pleased. Already shared with neighbor. He needs a new motor for his garage door.

Service: Install Garage Doors

Product: Garage Doors

Paul Messinger

Google 1 2 3 4 5
Raleigh, NC 12/04/2023

I have to say that Brandon was the very best. He arrived on time, saw the problem within minutes, and explained what the problem was. He was able to fix the issue and was finished very quickly. I have a second garage door that doesn’t work, but that is not being used. He diagnosed that one also, told me what it would take to fix it, and never tried to upsell. I recommend Brandon wholeheartedly.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review. We're glad to hear that Brandon provided timely and effective service without upselling. Your recommendation means a lot to us!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Leslie Huml

Google 1 2 3 4 5
12/02/2023

Scotty was great! Knowledgeable, curious, and diligent. We love the new unit he installed.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad to hear that Scotty provided knowledgeable and diligent service. Enjoy your new unit!

Service: General repairs & installation

Teresa Jackson

Google 1 2 3 4 5

Tim was very professional and polite. He was prompt and very knowledgeable. He checked double check to ensure the work was correct and complete. He was patient and understanding of the questions I asked. A joy to have him come to my aid.

Response from Ashley Gammon, General Manager Business Owner

We appreciate you taking the time to leave us a review! I will pass it along to Tim.

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Diane Cherry

Google 1 2 3 4 5
Raleigh, NC 12/02/2023

Chris C did an outstanding job with our garage repair. The ceiling frame that holds it up collapsed and hit our car. The bearings and entire structure needed replacing. Very knowledgeable and friendly.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the review we are glad to hear you had a 5 star experience.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Janerio Farrington

Google 1 2 3 4 5

The garage door emergency was repaired quickly after my call to Precision. Thank you Scottie for your rapid response and knowledge of garage doors.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear Scottie provided a quick and knowledgeable response to your garage door emergency. Your satisfaction is important to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Ben King

Google 1 2 3 4 5
Cary, NC 12/01/2023

Great Service! I was very pleased with the knowledge professionalism from our technician. I went with the Torsion rebuild package which included a new motor and other parts and he had the garage door up and running within a few hours. Called around 2pm, technician was out a few hours later and had everything installed by 6. Would highly recommend!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear our technician provided knowledgeable and professional service during your Torsion rebuild. Your recommendation is appreciated!

Service: General repairs & installation

Bart Hogge

Google 1 2 3 4 5
12/01/2023

Michael Ottosen was great. Extremely professional and helpful. Takes a lot of pride in his workmanship and customer service. Should I need help in the future I'll be contacting him directly.

Response from Ashley Gammon, General Manager Business Owner

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Service: General repairs & installation

Linda Stephens

Google 1 2 3 4 5

Justin did a great job replacing the motor for my garage door. He explained everything he did

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Justin provided excellent service and clear explanations during your garage door motor replacement. Your satisfaction is important to us.

Service: General repairs & installation

Pamela Dabney

Google 1 2 3 4 5
12/01/2023

We are very pleased with the representatives from Precision Garage Door from sales to installation to communications and the price. The garage doors are an added value and beautification to our home and work so much smoother and quieter, plus added security. Only one installer, but he did an awesome job from start to finish, plus timely, mannerly, tidy and professional. Thank You.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback about our sales and installation team. We're glad to hear the new garage doors enhance your home and operate smoothly. Your satisfaction is our priority!

Service: General repairs & installation

Larry Manaugh

Google 1 2 3 4 5

Michael Ottosen is the best. Super knowledgeable. Really a great experience all around. Recommend highly and will use again. Thx.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate your business!

Service: General repairs & installation

Audrey Wilson

Google 1 2 3 4 5
Durham, NC 12/01/2023

Precision provided excellent garage door service. Chris C., provided knowledgeable information, great options, and prompt service. I’m very pleased and impressed with my experience. Definitely will recommend Precision for others in need of service.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the 5 star review we appreciate you taking the time to post it.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

m. matti

Google 1 2 3 4 5
11/30/2023

Diligent and detailed professionals. Everything was clearly explained, without pressure or condescension, and everything needed was stocked on the truck: the whole process took maybe 90 minutes. Bonus points for a seven-year warranty.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for this review. We really appreciate you being a customer.

Service: General repairs & installation

D. K.

Google 1 2 3 4 5
11/30/2023

Technician, Michael Ottosen, diagnosed garage door problem, thoroughly explained what was wrong, and fixed it. He did a great job!!! I highly recommend Precision Garage Door and Michael Ottosen!!!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Service: General repairs & installation

Matthew Botu

Google 1 2 3 4 5

I called Precision in the morning, and by lunch time, Michael Ottosen was wrapping up the job. He explained the problem in detail, gave us options for the repair and did a fantastic job!

Response from Ashley Gammon, General Manager Business Owner

We're happy to see that you had a 5-Star experience with Michael. Thanks for sharing.

Service: General repairs & installation

Harriet Crisp

Google 1 2 3 4 5
11/30/2023

He was not only very knowledgeable, but was also so personable.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Service: General repairs & installation

Dawn Gross

Google 1 2 3 4 5
11/30/2023

Great experience with Precision! We woke up this morning to our garage door not wanting to open even though we just had it serviced last year (by a different company). We called around 7am and had someone at our door by 830am. Andy Maynard was completely professional, an incredibly nice guy and walked me through every step of what he did before and after. Would recommend Andy and the company to anyone!

Response from Ashley Gammon, General Manager Business Owner

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience with Andy.

Service: General repairs & installation

Player Murray

Google 1 2 3 4 5
Raleigh, NC 11/30/2023

Andy with Precision is the best!!! He has done all of the work on our garage for years and never disappoints!

Response from Ashley Gammon, General Manager Business Owner

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Please call anytime you need us!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Jordan Fallon

Google 1 2 3 4 5
Cary, NC 11/30/2023

Chris C helped get our garage door working great, quickly and easily. Thank you!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Chris.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Lois Dupree

Google 1 2 3 4 5
Knightdale, NC 11/30/2023

Called needing emergency service on one of my Garage doors. This very nice, knowledgeable & comical young man (ANDY) showed up within an hour ANDY had everything working properly. He's definitely one of the best techs in the business. Thank you again ANDY for a wonderful & professional experience.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate your business!

Service: General repairs & installation

Will Lundrigan

Google 1 2 3 4 5
Raleigh, NC 11/30/2023

Response from Ashley Gammon, General Manager Business Owner

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

DonnieHowardMusic

Google 1 2 3 4 5
11/30/2023

Brandon did a great job

Response from Ashley Gammon, General Manager Business Owner

We're happy to see that you had a 5-Star experience with Brandon. Thanks for sharing.

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502