4.9 1 2 3 4 5 10,987 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 297

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is reviewed very positively across the Raleigh-area service area, with customers consistently praising fast response, professional technicians, clear explanations, and smooth repair or installation experiences. Reviewers frequently mention same-day or next-day scheduling, knowledgeable staff who walk through options without pressure, and doors that end up quieter, smoother, and working better than before. Many customers also highlight courteous communication, punctual arrivals, and strong follow-through that builds trust and repeat business.

What Customers in Your Area Mention Most

Responsiveness (175) Customers repeatedly praise quick callbacks, same-day or next-day appointments, and fast arrival after a service request. Professionalism (164) Reviewers consistently describe the team as professional, courteous, punctual, and respectful throughout the service visit. Expertise (159) Customers frequently note that technicians are knowledgeable, skilled, thorough, and able to diagnose problems quickly and accurately. Communication (145) Reviews often mention clear explanations, helpful updates, and technicians who walk customers through the issue, options, and completed work. Speed (136) Customers regularly highlight fast repairs and efficient installations, often completed in under an hour or on the same day. Service (133) Many reviews praise the overall customer experience as excellent, helpful, friendly, and easy to work with from start to finish. Trustworthiness (92) Reviewers value honest assessments, no-pressure recommendations, and service that feels straightforward and dependable. Workmanship (88) Customers frequently compliment the quality of the repair or installation, noting that doors operate smoothly, quietly, and correctly afterward. Booking Experience (61) Customers often mention that scheduling is easy, especially through online booking, and that appointments are set up quickly and conveniently.

Recent Reviews from Raleigh

Heather Weiner

Google 1 2 3 4 5
09/22/2022

Richard McCann with Precision Overhead a garage Door Service came to our rescue yesterday. He was polite, explained everything well, answered all of my questions and did an exceptional job. I would highly recommend them!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Richard provided excellent service and addressed all your questions. We appreciate your recommendation!

Service: General repairs & installation

Neil Lewis

Google 1 2 3 4 5
09/21/2022

Justin was great! Called ahead of time to let me know he was coming. Walked me through everything I needed to know about the door and fixed the issues we were having. Ended up getting new springs and rollers and maintenance on the door and now it’s as good as new! Much quieter and safer! 10 out of 10 would recommend Precision, especially Justin!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Justin provided excellent service and resolved your garage door issues. Your recommendation means a lot to us!

Service: General repairs & installation

RJ

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/21/2022

Quick, efficient installation by a knowledgeable technician, Paul. We had been very happy with Precision Door’s work in the past, so we called on them again. We highly recommend Precision Door.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Neil Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Justin was great! Called ahead of time to let me know he was coming. Walked me through everything I needed to know about the door and fixed the issues we were having. Ended up getting new springs and rollers and maintenance on the door and now it’s as good as new! Much quieter and safer! 10 out of 10 would recommend Precision, especially Justin!

Service: Garage Door Repair

Product: Springs

Kevin Swain

Google 1 2 3 4 5
09/21/2022

Lucas and Brian were fantastic! They were professional and efficient and I would highly recommend Precision to anyone in need of garage repair or replacement!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Lucas and Brian provided you with professional and efficient service. Your recommendation means a lot to us!

Service: General repairs & installation

Amanda Brunner

Google 1 2 3 4 5
09/20/2022

Scotty was able to fix my garage opener. He was the 3 rd technician to come evaluate the problem!! He was professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad Scotty was able to resolve your garage opener issue and that you found him professional. Your satisfaction is important to us!

Service: General repairs & installation

Scott Siegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/20/2022

excellent service and technician

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Mark Mullen

Google 1 2 3 4 5

Same day service was amazing. Super friendly and very reasonable. Certainly, not a service you need to call upon often, but highly recommend when needed.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had a great experience with our same-day service and found our team friendly and reasonable. Your recommendation means a lot to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

dede hickman

Google 1 2 3 4 5
Raleigh, NC 09/19/2022

Scotty Johnson was Awesome!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Scotty Johnson provided awesome service. If you need further assistance, feel free to reach out!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

John Barbour

Google 1 2 3 4 5
09/19/2022

Greg came to our home to repair/replace the garage door spring. He was very pleasant and courteous and explained all he was doing. We would gladly recommend him and request him for any future needs.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad Greg provided courteous service and clearly explained the work. We appreciate your recommendation and look forward to assisting you with any future garage door needs.

Service: General repairs & installation

Ann Longo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/19/2022

Precision is a great company to work with. Always knowledgeable, fair and professional. Timothy, the technician handling my service call, took initiative to give me the best service possible, and I'm grateful. Thank you Timothy and Precision!

Tim McRae

Technician: Tim McRae

Service: Garage Door Opener Repair

J Johnson

Google 1 2 3 4 5

Prompt. Scotty was professional and explained options in a straightforward manner. Would definitely use again.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided you with professional service and clear options. We look forward to assisting you again in the future.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jon and Kateland Napier

Google 1 2 3 4 5
09/18/2022

Greg came out on a Saturday afternoon after a torsion spring experienced existential failure on Friday night. Incredible service with exceptional communication!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad Greg provided exceptional service and communication. If you need assistance in the future, feel free to reach out!

Service: General repairs & installation

Tony Cartledge

Google 1 2 3 4 5
09/16/2022

Shane was affable, competent, and did an excellent job.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that Shane provided excellent service. Your satisfaction is important to us!

Service: General repairs & installation

Michael Elwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 09/16/2022

Tim was great!!! We r repeat customers fm 2019. All repaired and working good

Tim McRae

Technician: Tim McRae

Service: Garage Door Repair

Eric Benedetti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/16/2022

I was very pleased with their responsiveness and the tech that came out (Richard) was very personable, knowledgeable and professional. However, in my opinion, the cost to replace my 2 springs and cables was stupid expensive and I’m kicking myself for not shopping around more. I was prepared to pay a certain price based on the loose estimate I was given over the phone but the options I was given by the tech before the work started easily exceeded that. I should have paid the service fee and gone elsewhere, so shame on me. Looking at the price of the parts on Amazon, which I assume this company gets for the same amount or less from whoever their supplier is, you get an idea of the massive markup and labor that is added in. I felt a bit “screwed” all day yesterday and it was the first thing I thought about this morning so it still stings. Good, quick work for sure as I certainly didn’t want to mess w/ dangerous springs having not worked with them before, so I paid for that, but will definitely shop around next time.

Response from Tim Yeager Business Owner

Thank you for sharing your feedback and calling us to service your garage door. We did review your account and listened to the recorded call. The scheduler advised you that the price per spring could be between $88.00- $249.00. You were charged $249 per spring and the spring you approved was one of the powder coated, heavy duty, high cycle springs, so they are of course the most expensive of the quoted price. You also had cables replaced and a tune up done on your door which was part of the cost. All of these items/prices were discussed with you and approved before work was started. We completely understand you can find items online for cheaper, but they are not always the same quality as what we purchase to provide our customers. We never want a customer to fee "screwed" which is why the quote is discussed in detail before we start work so you have the option to approve it and move forward, or decline it and seek quotes from other companies. We are happy we could help repair your garage door and we're always here if you need us in the future.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Stretch Mark

Google 1 2 3 4 5
09/16/2022

Response from Ashley Gammon, General Manager Business Owner

Thank you for your 5-star review! We appreciate your support and are glad to hear you had a positive experience with Precision Garage Door Service in Raleigh.

Service: General repairs & installation

Jessica Herring

Google 1 2 3 4 5
09/14/2022

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had a great experience with Precision Garage Door Service in Morrisville. Your satisfaction is our priority!

Service: General repairs & installation

Ken Abram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty did a great job in explaining my options and installed In a timely manner

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Product: Garage Door Opener

Michael Lecourt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/14/2022

Very happy with the service and knowledge of the technician.

Service: Broken Garage Door Spring Repair

Product: Springs

Shamieka Rhinehart

Google 1 2 3 4 5
Durham, NC 09/13/2022

He was awesome

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had an awesome experience with our service. Your satisfaction is our priority.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Robert Hess

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/13/2022

Precision Garage Door arrived on time, did an excellent installation and provided all necessary instructions on use of the garage door controllers. I would highly recommend Precision Garage Door for new garage door installation!!!

Service: Install Garage Doors

Product: Garage Doors

Cory Haynes

Google 1 2 3 4 5
09/12/2022

Great service here in Columbus, GA. Will definitely call Precision again, should the need arise!!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had a great experience. Don't hesitate to reach out to Precision Garage Door Service in the future!

Service: General repairs & installation

JOE DUPAUL

Google 1 2 3 4 5
09/12/2022

On Time, Professional Service

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you experienced on-time and professional service. Your satisfaction is our priority at Precision Garage Door Service.

Service: General repairs & installation

George Ingram

Google 1 2 3 4 5
09/12/2022

The technician arrived within the designated time, we discussed the problem and came up with a solution that was acceptable. The work was completed in a professional and timely manner. I will request future services for my garage doors form Precision, and I highly recommend their services.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad our technician was able to provide a timely and professional solution. We look forward to assisting you with your garage doors in the future.

Service: General repairs & installation

Joe Dupaul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Professional

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Judy Ketcham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/12/2022

While our repair was simple and quick, Andy was very friendly, courteous, and informational!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Dennis Dickerson

Google 1 2 3 4 5
Durham, NC 09/11/2022

The gentleman who installed the garage doors (Scotty) was a real pro he did a wonderful job and was done in just a morning of the day. Could not have been happier.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear Scotty did a wonderful job with your garage doors. If you need any further assistance, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Matt Young

Google 1 2 3 4 5
09/10/2022

I would not use Precision Door Service again. One of the torsion springs broke on our overhead double door. Precision Door Service charged us $750 to replace the pair of springs, which took the technician less than 40-minutes total. When I questioned/ pushed back on the cost, which was about 2x what I expected, the technician told me the springs cost them over $250 each! I later called four other garage door businesses and learned the going rate for this common repair averages $375 total, and our standard springs cost around $100 each. After calling Friday morning, they refunded me $350 to bring their cost in line. I learned from my calling around that this is an often repeated scenario with this company - and the ease and routine manner of the refund bore this out.

Service: General repairs & installation

Frank Baez

Google 1 2 3 4 5
09/10/2022

Great service and the tech was very friendly and worked efficiently. A little pricey maybe, but well worth it. Will definitely recommend to family and friends.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you found our service efficient and our technician friendly. We appreciate your recommendations to family and friends.

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502