4.9 1 2 3 4 5 10,987 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 298

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is reviewed very positively across the Raleigh-area service area, with customers consistently praising fast response, professional technicians, clear explanations, and smooth repair or installation experiences. Reviewers frequently mention same-day or next-day scheduling, knowledgeable staff who walk through options without pressure, and doors that end up quieter, smoother, and working better than before. Many customers also highlight courteous communication, punctual arrivals, and strong follow-through that builds trust and repeat business.

What Customers in Your Area Mention Most

Responsiveness (175) Customers repeatedly praise quick callbacks, same-day or next-day appointments, and fast arrival after a service request. Professionalism (164) Reviewers consistently describe the team as professional, courteous, punctual, and respectful throughout the service visit. Expertise (159) Customers frequently note that technicians are knowledgeable, skilled, thorough, and able to diagnose problems quickly and accurately. Communication (145) Reviews often mention clear explanations, helpful updates, and technicians who walk customers through the issue, options, and completed work. Speed (136) Customers regularly highlight fast repairs and efficient installations, often completed in under an hour or on the same day. Service (133) Many reviews praise the overall customer experience as excellent, helpful, friendly, and easy to work with from start to finish. Trustworthiness (92) Reviewers value honest assessments, no-pressure recommendations, and service that feels straightforward and dependable. Workmanship (88) Customers frequently compliment the quality of the repair or installation, noting that doors operate smoothly, quietly, and correctly afterward. Booking Experience (61) Customers often mention that scheduling is easy, especially through online booking, and that appointments are set up quickly and conveniently.

Recent Reviews from Raleigh

M. Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsboro, NC 09/10/2022

I would not use Precision Door Service again. One of the torsion springs broke on our overhead double door. Precision Door Service charged us $750 to replace the pair of springs, which took the technician less than 40-minutes total. When I questioned/ pushed back on the cost, which was about 2x what I expected, the technician told me the springs cost them over $250 each! I later called four other garage door businesses and learned the going rate for this common repair averages $375 total, and our standard springs cost around $100 each. After calling Friday morning, they refunded me $350 to bring their cost in line. I learned from my calling around that this is an often repeated scenario with this company - and the ease and routine manner of the refund bore this out. 

Response from Tim Yeager Business Owner

Thank you for your business and we are very sorry to see that you felt you received 1 star service. We apologize for the communication issue with the technician and we are happy to see that the service manager was able to take care of the refund for you. Customer satisfaction is our top goal and we are sorry we didn't meet this goal with you. We hope that we can work with you again in the future to prove this isn't how we operate our business. Please call if we can assist you with anything.

Andy Maynard

Technician: Andy Maynard

Service: Broken Garage Door Spring Repair

Translating it!

Google 1 2 3 4 5
09/10/2022

They were so professional, communicated, responsive when there was a delay due to the “supply chain” and were prompt in getting our new door in as quickly as possible, installer did a great job, and ultimately could not beat the price! In our current culture this kind of customer service is almost non existent.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you enjoyed our professional service and prompt installation despite supply chain challenges. Your satisfaction is our priority. If you need any further assistance, feel free to reach out!

Service: General repairs & installation

William Martin

Google 1 2 3 4 5
Cary, NC 09/10/2022

Prompt, very pleasant service tech, provided the service that was requested.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that our technician provided prompt and pleasant service. Your satisfaction is important to us.

Service: General repairs & installation

Mike

Google 1 2 3 4 5
09/09/2022

Garage door looks nice from a distance but up close you can tell that not much care was given to shipping or installation. The foam insulation they offer for the doors just crumbles and they want a fortune just to fix it. I'd steer clear and go for a quality product.

Response from Ashley Gammon, General Manager Business Owner

Thank you for providing feedback. Please give us a call to discuss this as we can likely contact the manufacturer to discuss the issues. We would reach out to you, but we need a last name to look up your account. We appreciate your business and look forward to discussing this more.

Service: General repairs & installation

Jose Luis Chavelas

Google 1 2 3 4 5
09/09/2022

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We appreciate your support and are glad to hear you had a great experience with Precision Garage Door Service in Wake Forest.

Service: General repairs & installation

Paul L

Google 1 2 3 4 5
09/09/2022

Scotty was outstanding. He patiently installed the operators, completed all programming for the remotes, Homelink, and myQ app to satisfaction and tested to ensure perfect operation.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear Scotty provided outstanding service with the installation and programming. Your satisfaction is our priority!

Service: General repairs & installation

Leah Chirico

Google 1 2 3 4 5
09/09/2022

Lucas and Brian installed our new garage door. They were very professional and the garage door looks great! We are happy all around. We would definitely recommend Precision Garage and Lucas and Brian.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Lucas and Brian provided professional service and that you're happy with your new garage door. Your recommendation means a lot to us!

Service: General repairs & installation

Nicolas Torres

Google 1 2 3 4 5
Raleigh, NC 09/09/2022

Great service and quality of work but the doors themselves, I honestly expected them to be a bit better in keeping away heat from the garage. The garage is now about 10 degrees hotter now when it was cooler with my original 40 year old doors. They did an amazing job and they look great though! Should of went with a more insulated door!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad you appreciated our service and quality of work. For concerns about insulation, feel free to contact us at (919) 213-4742 to discuss options that may better suit your needs.

Service: General repairs & installation

Dianne McClung

Google 1 2 3 4 5
09/09/2022

The service technician was very nice and efficient.i have used precision a couple of times for my garage door and have been satisfied both times.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that our technician provided efficient service and that you've been satisfied with us multiple times. Your support is appreciated!

Service: General repairs & installation

H M L

Google 1 2 3 4 5
09/09/2022

Excellent service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the excellent review! We're glad to hear you were satisfied with our service at Precision Garage Door Service in Wake Forest. Your support means a lot to us.

Service: General repairs & installation

Gilchrist Family

Google 1 2 3 4 5
09/09/2022

They were very professional. They kept in contact with me to let me know when they would arrive. There service was fast. I recommend them to anyone needing garage repair

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback. We're glad to hear you found our team professional and efficient. Your recommendation means a lot to us!

Service: General repairs & installation

Kevin Godfrey

Google 1 2 3 4 5
09/09/2022

Great service! My garage door sustained damage and would not open. The tech arrived on time. He assessed the problem quickly and went straight to work. He was extremely knowledgeable and gave me a quick lesson in garage doors. It took about 45 minutes to repair and the price was fair. I have no complaints. Great service for a fair price.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear our technician provided prompt and knowledgeable service for your garage door repair. If you need assistance in the future, feel free to reach out.

Service: General repairs & installation

Dan DeRosa

Google 1 2 3 4 5
Cary, NC 09/09/2022

Installer was very professional

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad to hear that our installer was professional. Your satisfaction is important to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Joe Puiatti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/09/2022

The technician who fixed my door was very professional. He is a valuable employee you should be happy to have representing your company.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Thomas Helms

Google 1 2 3 4 5
Durham, NC 09/09/2022

Mr. Johnson was a pleasure! Very experienced, professional, and knowledgeable. Completely satisfied with his work! Thanks Precision for a job well done!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Mr. Johnson provided you with excellent service. Your satisfaction is our priority at Precision Garage Door Service.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Ulyana Androsova

Google 1 2 3 4 5
09/09/2022

Scotty was a really knowledgeable and friendly master technician who helped resolved our garage door issues quickly!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty was able to resolve your garage door issues quickly and provide great service. Your satisfaction is important to us!

Service: General repairs & installation

Jacob S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

First what I liked: Tim the installer was great. Their office staff was also helpful too being able to quickly schedule an appointment for next day which is also appreciated. The company knows what it’s doing, and has the necessary gear on the truck to fix the problem. Not a situation where they have to come back. They arrived at 8 and left at 10:30 with the problem solved. What I didn’t like: the value proposition was a little rough. I get that having an office staff, truck, materials on hand etc all costs money and at the end you will pay for that as a consumer, but paying so much for some metal and a couple of hours of labor doesn’t feel great. My suspicion is that if you were willing as a consumer to deal with the hassle of shopping around and maybe waiting an extra day or two for repair that some money could be saved.

Tim McRae

Technician: Tim McRae

Service: Broken Garage Door Spring Repair

Product: Springs

Fred Laguines

Google 1 2 3 4 5
09/08/2022

Quick, professional install.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear you had a quick and professional installation experience. If you need anything else, feel free to reach out.

Service: General repairs & installation

Tammy Washington

Google 1 2 3 4 5
09/08/2022

I am very pleased with my new garage door installation. The technician was very friendly, knowledgeable and finished the job in a timely manner. I have always worked with Precision for any garage door needs and have never been disappointed. Thanks, Precision!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words about your new garage door installation. We're glad our technician met your expectations. Your continued trust in Precision Garage Door Service is greatly appreciated!

Service: General repairs & installation

Tom Berry

Google 1 2 3 4 5
Durham, NC 09/07/2022

Precision did an outstanding job with my garage door! I spoke with Jason and Shane performed the install. Both were very professional, polite and answered any questions I had. I would HIGHLY recommend Precision for their garage door needs!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Jason and Shane provided professional service during your garage door installation. Your recommendation means a lot to us!

Service: General repairs & installation

Delwynne Lennon

Google 1 2 3 4 5
Raleigh, NC 09/06/2022

- Had circuit board on hand - Very informative - Was given repair options -

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear our technician was informative and provided you with repair options. If you need further assistance, feel free to reach out.

Service: General repairs & installation

Colleen Bradley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Richard explained the issues with my garage door and repair the door in the same day. He was professional and thorough!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

John Calcagni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/06/2022

They came soon after being called. They were very efficient in scheduling. Their repair person was very personable, arrived when scheduled, and very efficient.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Jones

Google 1 2 3 4 5
09/05/2022

Carlos arrived and went right to work diagnosing my garage door problem. He gave me solid recommendations on the best options for fixing the problem. As he made the repairs he explained what he was doing and answered any questions I had. Before leaving he checked the other garage doors and gave an assessment of their condition. Carlos' professionalism, honesty, and friendly personality made me a satisfied Precision Door customer. I will definitely call them again if I have garage door problems in the future.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback about Carlos. We're glad to hear he provided excellent service and thorough assessments. Your satisfaction is important to us, and we look forward to assisting you again in the future.

Service: General repairs & installation

Timothy King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Problem solved and expectations met. A bit expensive though!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Jose Pena Ortiz

Google 1 2 3 4 5
09/02/2022

I called Precision Garage Door Service to service my damaged garage door and door replacement was needed. I have my need garage door and Opener installed in less than 24 hours. Paul, Lucass and Andrew were Great!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Paul, Lucass, and Andrew provided great service for your garage door replacement. If you need anything else, feel free to reach out!

Service: General repairs & installation

John Vestal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Work was done quickly and with great workmanship. They were a pleasure to work with.

Service: Broken Garage Door Spring Repair

Product: Springs

Paul Failor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/02/2022

Very Professional installers, polite, knew what they were doing and did a great job…small hick up but they fixed it right away… very much appreciate it..

Service: Install Garage Doors

Product: Garage Doors

Chuck May

Google 1 2 3 4 5
Apex, NC 09/02/2022

Very pleased with Richard and Precision Garage door. Took time to answer all questions, provided timely service. Definitely recommend

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Richard provided timely service and addressed all your questions. We appreciate your recommendation!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

R. Olmsted

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Desperately needed emergency help (residential) well after normal hours to get the garage (2 car) door functioning again. Called Precision at 7:30 pm and was pleasantly surprised to be able to get an appt for 10 pm that very evening. Richard McCann came to the rescue. Richard assessed the situation quickly, provided options to resolve the problems and once a plan was chosen, was extremely efficient in completing the work by midnight ; ( replaced 2 springs, installed new safety cables, new lift motor and track, etc.) Quite impressive , indeed. I highly recommend Precision ( and Richard) for your garage door repair needs.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Garage Door Opener

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502