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about Precision Garage Door
Precision Garage Door of Raleighhas received 1897 reviews, averaging 4.89 Stars:
Thank you, we're here anytime you need us. We appreciate your business!
Product:
Cary, NC
Very responsive and very professional.
- James Farnsworth
We are happy we could help! Thank you for your business and five star review!
Product:
Morrisville, NC
Ripped off. Charged $700 for replacing two springs and rollers, which others are charging $300-400. Made mistake of not getting quotes from others as I did not want to call others because of COVID-19. This people are taking advantage of situations. Will never work with Precision and will never recommend to others.
- Minesh Patel
Thank you for your business and taking the time to provide feedback about your experience. We are sorry you feel as though you were ripped off and did not receive five star service. We never want our customers to feel like they were overcharged. When our technician comes out to inspect your door, they provide you with quotes of the cost to repair your door. We never do any work before the quote is explained and customers have time to ask any questions, whether it be about the price, parts, warranty, etc, which is when you could have voiced your concern about the price. You did approve the work and the price when it was discussed with you and that price included 2 heavy duty, high cycle, powder coated springs, 10 rollers and a 5 year warranty on parts with a 1 year warranty on labor. Our prices are competitive with other companies, when you actually compare the same products and warranty when you obtain other quotes. We have different types of springs which all have different costs, and most other companies would have the same, so calling and just asking for a price and not for a price to match exactly what you got, would not provide you with accurate information. We are a reputable company which you can see from our many 5 star reviews, and we would never take advantage of a customer. We do appreciate your business and if you have further questions about your service, please call our service manager.
Product:
Raleigh, NC
Mike did a great job!
- Beth Harrison
Thank you, we appreciate your business and five star review. We will tell Mike to keep up the great work!
Raleigh, NC
Scotty did an outstanding job installing 2 new Lift Master Systems. He also programmed each of our cars and helped us set up the MyQ app on our phone. He fully explained how to work the new system and he was a pleasure to work with. I’d highly recommend Scotty for any garage opener related needs.
- Jeff Miller
Thank you so much for your business and kind words about Scotty. He is a great employee and we are so happy he could take care of your door needs. We appreciate your recommendation and we look forward to working with you again.
Product:
Hillsborough, NC
Great customer service from beginning to end. Intsall team was great.
- Greg Monschein
Fantastic to hear, thank you so much for sharing your experience with us. We appreciate you being our customer and please don't hesitate to call if you need us in the future.
Product:
Apex, NC
Very satisfied with the whole process, from the estimator to the installer. Price was the best I could find. The garage door seems to be of high quality and the installation was exceptional. I highly recommend precision garage door. A+
- Patrick Bruen
Thank you so much for your business and recommendation. We love seeing how satisfied you are with your experience. We hope you enjoy your new door and please call if we can help in the future!
Product:
Raleigh, NC
Greg was Very professional very knowledgeable about the product line very Courteous.Greg is excellent Representation of your company.Obvious that customer service is the number one priority
- Rodney Mccall
Thank you so much for your 5-star review! We will share this with Greg and let him know to keep up the amazing work. We appreciate your business!
Product:
Cary, NC
I received 3 quotes and Precision was spot on target. Great service and the technicians Yuri and Jake were very informative throughout the entire job. These guys customer service skills are off the chart. Thanks! Eli
- Eli Villagomez
We are so thrilled to hear this, thank you for sharing your experience with us. Customer satisfaction is out top goal and we love seeing how happy you are with the service provided by Uri and Jaxon. We appreciate your business and please call if we can help in the future.
Product:
Raleigh, NC
Scotty came to our home and explained everything he was doing. I would recommend Precision to anyone who has garage issues.
- Rod Duquette
Thank you so much for your business and recommendation. We are happy to help anytime you need us!
Product:
Raleigh, NC
I had a problem with my garage door and could not get my car out of the garage. I called Precision because they serviced the Raleigh area. Greg came to my house on a Saturday night and fixed my garage door before he left. Greg explained what he was going to do. He was courteous and professional and made me feel at ease during the whole process. I would definitely recommend Greg and Precision Garage Door Service
- Sheila Marshburn
Thank you so much for your business and recommendation. We are happy that Greg could get your door working again and your car out. Please don't hesitate to call anytime you need us!
Durham, NC
Punctual Knowledgeable In one word professional and caring
- Fara or KC Soheili
Thank you so much, your review means a lot to us. We appreciate your business and five star review!
Fuquay Varina, NC
Andy did a fantastic job on installing a new garage door opener and tuning up our garage door. He showed me how to operate everything .I really appreciate the excellent service he provided and will recommend your company.
- Ray Moffestt
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We look forward to working with you for many years to come!
Product:
Apex, NC
Highly recommend Precision! Very quick to respond, extremely professional, detail oriented and cleaned up everything leaving no trace of having been there other than a wonderful quiet garage door opener!!! Be sure and ask fir Greg; he was totally EXCELLENT!!!!
- Austin Pinson
Thank you for taking the time to share this positive rating! We will make sure to share this with Greg and let him know to keep up the amazing work. We hope you enjoy your new opener and please let us know if we can help again.
Product:
Sanford, NC
One of the best services I have received since I have owned this garage door..super professional and knowledgeable on this door..very helpful in giving me information on maintaining care and fixed a few issues I had from the previous install..highly recommend this company
- Doug Melby
Great feedback, thank you for sharing this with us. Customer satisfaction is our top goal and we love seeing that you received five star service from our technician. We appreciate your business and please call if we can assist you in the future.
Chapel Hill, NC
Clear explanation of my problem. very polite and professional.
- Nancy Farmer
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Apex, NC
Greg was quick and professional. He found the issue and explained to us our options and even found us a discount for the replacement.
- Manisha Yeshwanth
We love seeing that Greg was able to provide you with five star service! Thank you for sharing your experience with us and please don't hesitate to call anytime you need us in the future.
Product:
Durham, NC
Came out on a weekend at now extra charge. Excellent, timely and personable service at a fair price. Highly recommended.
- Henry Pickford
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We appreciate your business and please call if we can help again in the future.
Wendell, NC
Jay Pepe is EXCELLENT! Extremely knowledgeable, honest, professional and efficient. I will most certainly use Precision, Jay and this service again and again!
- Rhonda Smith
Thank you so much for your 5-star review! We will share this with Jay and let him know to keep up the amazing work!
Apex, NC
Andy was very prompt and efficient. He helped me identify problem areas as well as fix the broken belt on my motor. He is a very sharp and knowledgeable tech. I will use Precision in the future when needed.
- Stephen Guthrie
Great feedback, thank you for sharing it with us. Andy is a valued team member and we love seeing how happy you are with his work. We look forward to working with you again if the need arises.
Raleigh, NC
This team has amazing customer service, quality of their products and exceeds my expectations.
- Scott Heider
Thank you so much! We strive to provide all of our customers with five star service and we love seeing that we've exceeded your expectations. We appreciate your business and the five star review!
Product:
Cary, NC
Called in this morning - upset as garage door would’ve open. Within about 99 minutes of the initial call - Andy and an associate from Precision was here - very friendly and professional! Service quick - explained to me in detail and worked like a charm! Absolutely no problems recommending them to others!
- Tracy Shelton
Thank you for calling, we are so glad that Andy could get your door operating again. We appreciate your business and please don't hesitate to call if we can help again.
Product:
Cary, NC
Jay was great. Totally appreciated his professionalism and easy going personality.
- Mark Rutherford
Thank you for the kind review, we will be sure to share it with Jay. We appreciate you being our customer and we're here anytime you need us!
Product:
Durham, NC
Would have liked to have a more comprehensive range of options offered to me.
- Sandeep Kalelkar
Thank you for considering our company to service your garage doors. We appreciate your feedback and we apologize you did not receive five star service from our technician like you deserved. You should have been given ample options to choose from when deciding on a new door purchase. His actions do not represent how we run our business and how we expect our customers to be treated. We have discussed this with him internally and it will not happen again. Since your initial review, we appreciate you speaking with us to discuss door options and pricing and we are happy that we were able to work with you and get what you wanted ordered. Our goal is customer satisfaction and for you to receive five star service from start to finish and we hope we have been able to prove that to you. Please don't hesitate to reach out if there are any issues on the day of installation. Thank you again for your business and we look forward to working with you for many years.
Product:
Durham, NC
Great initial service visit
- Barbara Shannahan
Awesome to hear, we look forward to working with you again in the future. Thank you for your business!
Wake Forest, NC
Jay did great!
- Tom Allen
Thank you, we are happy he could take care of your door needs!
Product:
Holly Springs, NC
Great job!
- Goujun Zhu
Thank you, we're here to help anytime you need us!
Product:
Cary, NC
Excellent work and Greg explained everything to me and my different options. Showed me what was being replaced and explained the care I should give the new parts. He arrived on time and was very courteous and polite.
- Carol Norman
Thank you so much for your 5-star review! We will share this with Greg and let him know to keep up the amazing work.
Apex, NC
Came out same day Greg explained a couple of options to me at different price points then did the work quickly showed me all he did . Great experience
- Gary Baronian
We are so happy to hear this, thank you for sharing. Greg is a great employee and we love seeing how pleased you are with the service he provided. Thank you for your business and please let us know if we can help in the future.
Raleigh, NC
Mike was out standing, explain what was to be done and why. I really enjoyed having conversation with Mike.
- Gerald Jackson
Thank you, we agree, Mike is awesome. We will be sure to share your review with him and tell him to keep up the good work. We appreciate your business and the five star review!
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Great job
- Wille Crawford