Read what people are saying
about Precision Garage Door

On Thanksgiving Day, a torsion spring broke on our garage door, we contacted the company who installed the garage door 14 years ago; It took three weeks for them to come out to replace the torsion springs. They did not even, do a service check on any other component, although they did say, it was a 14 year old system, things are going to break. We knew the lift was near end of life and we needed a reliable company to come out to service our garage door and its components, and install a new lift. We did a google search and Precision came up as the number 1 garage door company in our area. From the time we made the call to schedule an appointment for service with Precision, we were impressed with their professionalism, politeness and knowledge, and willingness to accommodate our schedule. Enter Justin, he was as polite, knowledgeable, and professional as you could ever wish for. He took time to explain to both my husband and me the options available for replacing the lift and refurbishing the door components. He had all parts available on his truck as was able to complete the job within 3 hours. When he was finished with the installation, he assisted with setting up the MyQ app on my smartphone, along with syncing our vehicles to the new lift. Our experience was exceptional, will definitely refer Precision to anyone needing garage door repair.

- Scott and Bonnie Balliet

Precision Garage Door for my repair for two reasons. The first being their prompt response and secondly for their courteous and knowledgeable employees. Prediction’s technician, Greg, has serviced our garage doors twice and is most knowledgeable about the problems and company products that just puts us at ease about our issues and repair needs. Thank you Greg!

- Marti Kerr

Greg was on time, knowledgeable and honest! He had my door working in approximately an hour! The reason for the 3 stars 1) no 24 hour service available 2) Greg wanted to install springs that were too weak for my door and then take parts off the door until it worked Note: I was willing to replace; springs, rollers, cables and drums 3) $375 in labor for approximately an hour of labor “pricey”! IMHO

- Thomas Matthews

Thank you for your business and feedback. We are pleased to see that you were happy with Greg. We do understand that you feel the price was high for the length of time Greg worked on your door. He is an experienced technician so what might take a new technician longer, he is able to do in a timely manner and be respectful of your time, as well as other customers on the schedule. The service he provided was to get your door operating again as it was not operable and he reset your cables and re-tensioned your springs. Greg stated he did recommend a parts upgrade as your existing springs are too weak/small for your heavy door and the cables, bearings, and shaft failed the 25 point inspection, but you declined the recommendation at this time. If you change your mind and would like to move forward with the additional work, please don't hesitate to call us.

We contacted Precision because we were pleased with prior experience. The call was handled in a very professional manner; and your service tech, Mike provide all the options available for our garage door problem. We where contacted the following day by Brent explaining the ordering process and scheduling on the installation. Look forward to the completion of The installation in the New Year.

- Brian Speer

Very pleased with the service I received today. Quick and easy install

- Chris Wes

I had an issue with a roller on my door . Called the service center the day before Christmas and within 30 minutes the technician showed up. Within 15 minutes the problem was resolved. Service is top notch.

- Richard Kendall

Work was done well and timely, labor rate kinda high.

- Bridges Reed

They were precise and on time. Friendly technician. 24 hour service is a winner !! Got a same day appointment.

- Kimberly Foskey

Richard Mc Cann was very knowledgeable and helpful with the necessary repairs needed on my garage door. I am very satisfied with the repairs made.

- Richard Petronella

Great service and prompt and friendly technician. Would recommend your service to all my friends. Thanks again

- Rick & sherry Kohan

I found them with a google search and being new to the area I was impressed with the professionalism shown by the technician and his knowledge of the systems. I will use them again if I have more issues.

- Ted Jadlowski

Great service.

- Kyle Pelligra

Precision came to complete my service within 2 hours of me booking my appt. Greg was friendly and professional! He was able to quickly identify the issue with my garage door and pro fixed me with several options. I really appreciate the good customer service.

- Kim Storino

We were very pleased with the service. Greg was the technician. He was very knowledgeable about the product and explained everything to us. He worked very efficiently and even cleaned up.

- Kay

Very good service! I am pleased.

- Rachel Lin

Scotty Johnson did outstanding work in all respects. He was professional, knew his stuff, worked well and completed all work timely

- Alan Briggs

Prompt and professional

- Ronald Kirschbaum

Trevor was thoroughly knowledgeable and professional. He diagnosed the problem right away and repaired the problem in just a couple of hours. The door is much more quiet and smooth. Also the additional safety and security features are great!

- Eliot Lee

The technician was very friendly and professional

- John Gaff

Paul was on time, thorough, explained what he was doing & did a great, timely job. Thank you.

- Walker G.

Very good service and very courteous.

- Jorge Oliva

Fast response time, Scotty arrived on time and repaired the door quickly after giving me a full cost breakdown.

- Chris Romeo

Greg was courteous and was able to fix our problem promptly. His disposition was friendly and helpful.

- Jean Coble

The receptionist was very thorough on my initial phone call. Paul called me to tell me his arrival time and was prompt. He explained all of my options and pricing and helped me choose the right option for me. He finished the job in one service call and explained how everything worked. Very professional and efficient !

- Richard Rusche

The technician (Andy Maynard) was AMAZING. He went above and beyond working with me while I was at work to repair my door. He listen to everything I explained to make sure the repair was completed correctly and to save me money. At first he told me that both springs needed to be replaced $800 and then figured out that the cable/chain jumped the track and only needed adjusted. Thank goodness. Andy was an absolute pleasure to work with.

- Susan Bray

Justin was prompt and professional. He explained my options and did a great job installing my new garage door opener.

- John Madden

Mike was very professional. He troubleshooted my problem and solved it in 5 minutes.

- Jane Kelly

Excellent service and honest advice from Scotty. Saved us future headaches by getting the right solution in place for us.

- Isaac Burns

I appreciate that Precision was able to come help me today! My Service Technician was so patient with me explaining the situation. Very professional and polite. Had Sensors replaced!

- Tracy Link

Absolutely great service from first (phone) contact until the job was finished! The technician (Justin) was punctual, articulate, knowledgeable and professional in every way. This company has our highest recommendation!

- Carmine Prioli