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about Precision Garage Door
Precision Garage Door of Raleighhas received 1897 reviews, averaging 4.89 Stars:
Raleigh, NC
Cary, NC
Paul was pleasant gave us a quote and did the work efficiently. We chose this company because we have used them before for a new door.
- Susan Hinson
Product:
Garner, NC
We had a small dent in our door. I'm not sure if your technician saw that as an opportunity or if he truly felt we should get a new door. In the future give your customers options. Fortunately we never go with one quote. The company we ended up hiring charged a fraction of your estimate and our door works like a charm. We didn't need a new door. Don't try to upsale unless it is truly needed.
- T J
Thank you for considering Precision to service your garage door. We are very sorry about the miscommunication with the technician about what you actually wanted. We did speak with him to see what happened and he was under the impression after suggesting a panel swap that you did not want a panel swap, but that you wanted an insulated door. He even spoke with the service manager while at your home and the service manager offered to discount the door quotes that the technician provided you, as he thought that was what you wanted. We do apologize for dropping the ball and the technician not offering you other options than just a full door replacement. We would be happy to work with you in the future and we hope this one experience doesn't keep you from reaching out if needed.
Raleigh, NC
Great job. Showed up next day and were fast and professional in getting the job done.
- Frank Ethridge
Thank you, we are so glad you called us to help! We appreciate your business and five star review. Please let us know if we can assist you in the future.
Raleigh, NC
Precision Garage Door Service was everything their name says. Our technician Greg was professional, knowledgeable and helpful. He explain what was wrong with my opener. Greg gave me options and didn’t push me into one that made me uncomfortable. He was patient throughout this experience. Now I have an opener that works great. Also I have peace of mind that the work was done right
- Beth Gooden
Fuquay Varina, NC
Not as big a problem as I thought. Thought it might have been associated with work we had done on the garage. Scotty called and notified me of his arrival time helped me with my problem. He represents well.
- Gerald Martin
Chapel Hill, NC
Chris in customer service and the technician, Parker, did an excellent job; professional, courteous, on-time, fast same-day quality work. Top-shelf operation. I'd recommend them to anyone.
- Joe Buonfiglio
Product:
Durham, NC
We use Precision when we had a garage issue at our last house, and they did great. So when we had an issue with the opener at our newest house, we pulled out the old invoice and called again. Mike was able to come out same day, and even though we were one of his last stops, he committed to and finished a pretty big job, working into the evening to remedy our garage door issues with excellent attention. Kudos!
- Adrienne Roberts
Product:
Raleigh, NC
Great experience from beginning to end
- Floyd Hicks
Cary, NC
Scotty Johnson replaced our garage door spring and replaced our outdoor keypad. He was both very knowledgeable and professional. I recommend him highly.
- Phil Richman
Durham, NC
Very professional and knowledge.
- Charles Beck
Product:
Dunn, NC
Paul was wonderful and very professional. He explained everything in detail. Garage door fixed timely and works great ????????
- Nicole Hair
Product:
Clayton, NC
Precision Door promptly sent a technician who was very knowledgeable and advised us on the various aging parts that would need to be replaced to prevent further malfunctions. He did a great job and we should be good to go for years to come.
- Laurie Chevallier
Durham, NC
Very affordable and accommodating. They performed an amazing job installing the garage!!!
- Candace Poole
Product:
Durham, NC
They came the same day and fixed our problem. Professional, polite and able to access and fix the door in a timely manner.
- Corrie Finger
Cary, NC
Precision Door gave me an excellent price and service. I highly recommend this company
- Gary Cogswell
Durham, NC
Professional and the best service!
- Clerance Harris
Apex, NC
Gregory Gray was the name of the mtechnician who arrived on time as stated. Follow the Covid guidelines, very professional, experienced and respectful. He found the problem quickly and replaced it with a new one in an ample time. Teaching us how to operate our new unit was done intelligently.
- Annie Mcbean
Service Provided:
Product:
Technician: Greg Gray
Cary, NC
Andy was very knowledgeable and efficient with his and our time.
- James Warren
Raleigh, NC
Greg was professional. He walked me through the whole process in a way I could understand, and was comfortable with. He gets my best rating!
- Susan Daniel
Service Provided:
Product:
Technician: Greg Gray
Raleigh, NC
I called Precision after seeing their TV ad. Paul came the same day I called & he did a thorough evaluation. He was quick and efficient and now my garage door is working good as new—I hardly remembered it could be so quiet and smooth.
- Linda Davis
Durham, NC
Timely response, knowledgeable, efficient and friendly. Mike Grove is an excellent technician.
- Joel Strangis
Product:
Moncure, NC
Hope the new motor will work this time after four appointments calls!
- Teresa Mcmillian
Apex, NC
Simply the best
- Peter Dudas
Product:
Raleigh, NC
The repair man did an excellent job of fixing mistakes made by the people that worked on my garage door a couple of years ago.
- Dave Welliver
Cary, NC
Prompt and reliable service given by some of the nicest people you’ll meet!
- Beth Shaleesh
Durham, NC
I am very please with the services I have received from Precision!!
- William Stephens
Cary, NC
Great experience with Scotty. Got honest, knowledge service on short notice on a Sunday. Precision has earned my business long term.
- Justin Braun
Durham, NC
Excellent work, very happy with Paul. He explained everything he was. I will use your company again and will recommend to everyone. Very pleased with Paul.
- Joe Scarantino
Product:
Pittsboro, NC
Precision was very responsive and courteous from my initial phone call through satisfactory completion of my service request. The technician, Greg, was extremely helpful in assessing the condition of all components of my 33 year old 18’ wide garage door. He explained various options and offered professional advice. I elected to have him replace torsion springs, shaft, bearings, cables, rollers, cable reels, and to lubricate all hinges. The door now operates quieter and more smoothly than when it was new. He adjusted my existing garage door operator and verified all safety features. I highly recommend Precision Door.
- Phillip Stout
We love hearing this, thank you for sharing your feedback! Greg will he pleased to know how happy you are with his service. We appreciate your business and recommendation. We look forward to working with you again when needed.
Product:
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Great customer service! Greg did an outstanding job. Same day service and very competitive pricing!
- John Lowe