Garage Door Repair Reviews in Raleigh (Page 82)

Timely response, great service. Thanks.

- Tom Chism

You're welcome, it was our pleasure to help with your garage door needs. Thank you for sharing your feedback with us, we appreciate your business and look forward to working with you again in the future.

2x door openers, springs, and rollers. Called in one day, here the next, 2-3 hours later finished (as estimated). Thanks!

- Nicholas Hardison

You're very welcome, thank you for your business. We are so happy with could help with your garage door needs. Please call if we can assist you in the future.

Nice people, great work.

- Ling Yuan

Thank you, so glad we could help with your door needs. We appreciate the kind words and look forward to working with you again if needed.

I really appreciate the courtesy that was extended to me with my services. I call and within a few hours my troubles were over. Fast and professional service with a very knowledgeable technician Scotty Johnson. Thanks again!

- Gregory Evans

Seeing that you had a 5-Star experience is the best thing we could hope for, your review means a lot to us! We really appreciate you being a customer. We’re here for you anytime.

Technician was fantastic! Very polite and efficient. Thank you! Vuelta Family

- Judith Vuelta

Thank you so much, it was our pleasure to help. We appreciate your business and the five star review!

Technician was prompt, knew exactly what to do and above all very professional. All future issues with garage door will be conducted by Precision.

- Albert Wyche

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime and we look forward to working with you in the future.

Scotty did a great job! He explained everything and answered any questions I had. He was quick and did an awesome job!

- Charity Jackson

Fantastic, thank you for sharing your experience with us. Scotty is a great employee and we love that you were satisfied with the job he did. Thank you for your business and we look forward to working with you again if needed.

I called this morning around 9:00 AM and the tech arrived around 1:00 PM. Scotty was very professional and kind. He explained all my options thoroughly and gave me great instructions after he was finished with the replacement.

- Bonita Brame

Thank you for taking the time to share this positive rating! We will make sure to share this with Scotty and let him know to keep up the amazing work. We appreciate your business and are here for you anytime!

Very pleased! Paul put up whole new door, very knowledgeable, very nice! Made sure I was pleased, & new how to operate before leaving!

- Patty Hudson

We are so happy to hear this, thank you for taking the time to share this positive rating! We will make sure to share this with Paul and let him know to keep up the amazing work. If we can assist you in the future, please don't hesitate to call.

Great service. Great technician.

- Laura Mark

Thank you, we appreciate your business and the five star review. Please call if we can assist you in the future.

Scotty was great. He arrived early and was very knowledgeable about garage doors. He was very polite and worked quickly to install our new garage door opener. He even programmed our cars for us to open the doors.

- Geneva Yourse

Thank you for sharing such positive feedback. Scotty is a great employee and customers love him, we are happy to see he provided you with the five star service our customers deserve. We appreciate your business and look forward to working with you again.

Andy did a great job. Told me how long it was going to take him to replace the belt on my opener and that’s exactly how long it took -including spraying the rollers and hinges with lubricant and testing the opener. Also, shout out to the phone staff, as it was very easy to reschedule my appointment.

- Todd

Awesome to hear, thank you for sharing your experience with us. Andy is a valued employee and customers love him. We are so happy to see how satisfied you are with the service you received. We are here for you anytime, just give us a call. Thank you for your business and taking the time to leave a review.

Very quick install. Job done right.

- Gerard Roman

Awesome to hear, so glad we could help. Thank you for trusting us with your business and please don't hesitate to call if we can help in the future.

I was having a problem with one of my garage doors. The door would open okay but when it closed the mechanism that pushes the door down would actually be slamming into the door as it slowly lowered. I had previously found a nut and bolt on the garage floor but couldn’t figure out where it came from so to prevent any chance of the door not working at all I called Precision. I had an advertisement from them and I was impressed with being local, the ratings on BBB and they recognized military service. Scotty was my tech and he was very professional and immediately “solved” the door problem. My system is 13 years old so we discussed what may be needed in the near future. I decided after listening to Scotty’s recommendations to replace the motors, rollers and springs for both doors. He had all the parts on his truck (like your ad said) and completed the job that same afternoon. The next morning I noticed that the doors needed adjusting so I texted Scotty and he came back to fix them. I am very satisfied with the response to my request, the work done and appreciated the professional handling of the entire experience.

- Donna Huck

Thank you so much for your business and taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Scotty is a valued employee and we love seeing how satisfied you are with the service he provided. We are happy he could help take care of your garage door needs and we hope you will call us in the future if you need anything else.

Mike Grove was outstanding. Very professional and fast. Took the time to give me a detailed explanation of the work. Post installation even programmed the home link in my vehicle. Kudos to Mike

- Dan Driscoll

Thank you so much for your 5-star review! We will share this with Mike and let him know to keep up the amazing work. We appreciate your business very much and look forward to working with you again if needed.

Quick response and fixed everything

- Brian Garrett

Awesome to hear, thank you for sharing. We are happy we could help with your door needs and we appreciate your business very much.

Great timely service! Good communication and professional installation. Would definitely recommend.

- Judy Brock

Thanks for the 5-star review and your business. We are thrilled you’re happy with the service you received, so glad we could help. We appreciate the recommendation and look forward to working with you again.

Guys called ahead, worked quickly and did a really nice clean install. Definitely recommend them.

- Jason Cutler

Great to hear, thank you for sharing. We appreciate your business and the recommendation. Please let us know if we can assist you in the future.

I chose your company because you were the first to pop up on google and your reviews were good. I must say I was extremely impressed with your companies customer service and professionalism . I called and spoke with a courteous customer service agent who was able to set up a same day appointment.I was told they would show up between 2 and 6. The tech was at my house by 3 which was just a little over an hour after I called. The tech called me after arriving at my home and gave me a quote, within 15 minutes. We agree on the price and he had the repairs complete before I could make it home. I will definitely refer your company to my friends and family. Thank again.

- Michael Hall

Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We are so happy we could help take care of your door needs and we are here for you anytime you need us. We appreciate your business and recommendation.

Yeah, with out even trying to open the door. The quote was $800 for a spring replacement from Precision. So, I just paid the $75 fee and got a quote from Wayne Dalton and they replaced it for $350. I know I live in Cary, but just because I'm well off doesn't mean I'm stupid with my money.

- Neel

We have reviewed your account and the 25 point safety inspection which showed your spring, cable and the door balance all failed inspection. We are certainly glad the technician did not try to open your door with a broken spring as the spring is the counterbalance and the muscle of the door. The technician could be seriously injured in an attempt to do so. We are sorry you felt our price was unfair but to imply that we only quoted you a particular price because of where you live, is completely inaccurate and that is not how we treat customers. We service all of our customers equally no matter what zip code they live in or what their home might make one believe they have in their bank account. As you said, you could go to the manufacturer and get the parts cheaper but unfortunately, we cannot sell parts and install them for the price we buy them for. Thanks for your consideration in using our service.

Excellent services and a Great Repair tech

- Maurice Colvin

Thank you, we are so glad we could help with your garage door needs. Please don't hesitate to call if we can help in the future. We appreciate your business very much!

Awesome work came out the same day

- Ronald Morgan

Thank you, so glad we could help with your garage door needs. Please don't hesitate to call if we can help in the future. We appreciate your business!

Needed a new garage door opener and spring. Scotty Johnson was right on time when he said he would arrive. Mr. Johnson was professional, extremely knowledgeable and answered any questions and concerns I had. Job was completed as promised and on time. Scotty Johnson is one of the many reasons I will be a customer for life. Highly recommend Precision Door.

- Richard Makowski

Thank you so much for taking the time to provide feedback. Scotty is a valued employee and we will share your kind words with him and tell him to keep up the good work. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Please don't hesitate to call if we can assist you in the future.

Excellent service...quick and reliable. Will use in the future

- Jermaine Williams

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company. Please call if we can assist you in the future.

Our technician, Greg, was amazing. He was kind, helpful and explained all the options and features of what was needed for our repair. There was never any pressure salesmanship and he was extremely kind and polite! Although there is no option to choose multiple items, we replaced the springs, rollers and the garage door opener. Greg stayed late to show us how everything worked and demo’d how to use the pull chain in case of an emergency and how to make sure we could get everything working again. I am super grateful my friend recommended this business. I will be keeping y’all in mind for my friends future needs.

- Mandy Reid

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Greg is great and we love seeing how satisfied you are with the service he provided. We appreciate your business and the recommendation very much. We look forward to working with you again in the future if needed.

Great service from Scott!

- Frank Turner

Thank you so much for your 5-star review! We will share this with Scotty and let him know to keep up the amazing work.

Thank you for your prompt service. Mike was very thorough, knowledgeable, and courteous.

- Pat Dietz

Thank you so much for your 5-star review! We will share this with Mike and let him know to keep up the amazing work.

The technician was great. But the services are way overpriced. I will shop around next time.

- Richard Renshaw

Thank you for your business and taking the time to leave a review. We are happy to see that Mike was able to take care of your garage door needs but we are sorry you feel like the quote you were given was overpriced. After reviewing your work order, it shows you failed a handful of items on the 25 point inspection. Those items are discussed with each customer on every call and what steps/options are available to fix those issues if a customer would like that done. Mike would have discussed this with you so if you had questions about the price or work, he could have answered those questions before the work was started. We are competitive with our pricing as our parts and the service provided is top notch and we strive to make sure our customers receive five star service with every call. We do appreciate your business and hope to work with you again in the future. If you have further questions about pricing, please feel free to call the office.

Went through Angie's List and Precision called us back first. Mike was able to come out within a few hours, check out our issue and give us an estimate. Although I thought it was a high price, we needed to get the garage working again so we said ok. Mike was extremely pleasant, helpful, professional and worked hard. We then asked about installing a garage door opener and again the price of the unit was very expensive. Although we didn't get a second quote, which we all know we should, we were very happy with the outcome. Like I said, Mike was an awesome technician. But I do think the price of this job was steep although I have nothing to compare it to. Thanks!

- Cindy Maher

Thank you so much for taking the time to leave a review. We really appreciate your business and we are pleased to see how happy you are with the service provided by Mike. Please let us know if we can assist you in the future.

Andy is professional and efficient. He arrived at my house on time and diagnosed the problem super fast. He knows very well what he is doing. 100% recommend Precision Door and Andy to anyone who needs their garage door repaired.

- Jessica Wen

Thank you so much for your 5-star review and your recommendation! We will share this with Andy and let him know to keep up the amazing work.