Garage Door Repair Reviews in Raleigh (Page 83)

The technician was prompt, friendly and went right to his work!

- Ryan Davenport

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with the service provided. We appreciate your business and please call if we can help in the future.

Came out super fast, diagnosed and thoroughly explained the problem, listed all of my options, installed on the spot in about an hour, then took the time to explain all the operations. This was a great experience,above and beyond—thanks!

- Jennifer Stas

Thank you for taking the time to share this positive rating! We will make sure to share this with our team to let them know to keep up the amazing work. We are thrilled to see we exceeded your expectations and we look forward to working with you again in the future. Thank you for your business!

Great job and great technicians

- Charles Bumpass

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

OUTSTANDING SERVICE!

- Teresa Mcmillian

Awesome to hear, thank you for sharing. We appreciate your business and the five star review!

We've used precision before and were even more impressed by the quality and service this time. We were able to get an appointment quickly, the problem was immediately diagnosed and fixed. Our repairman clearly knew what he was talking about and walked us through the options. He also wore a mask and did everything possible to maintain social distancing throughout the appointment. Thanks!

- Kristin W.

Thank you for continuing to trust us with your business. We appreciate you being our customer and we are pleased to see how satisfied you are with the service you received. Please call if we can assist you in the future.

Very quick follow up and professional work completed. My second great experience !!

- Phil Mendeys

Thank you for sharing your experience with us. We appreciate you continuing to trust us with your business and we look forward to working with you for many years.

Precision did a fantastic job. The technician that came out, Mike Grove, was on time, totally professional and completely fair with the price. I couldn’t recommend him more!

- Jason Arnold

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We appreciate your business and look forward to working with you in the future.

Very helpful

- Yamile Nazar

Thank you for your business and the five star review!

My appointment window was for 8am-10am the next morning after I called. Scotty, called before he arrived and was very professional the whole time. He explained everything thoroughly and also took pictures inside the opener so we could see exactly what he was referring to. We ended up replacing our opener, but before doing so, Scotty gave us choices and explained the differences between each one. Thank you Scotty for taking pride in what you do and not assuming that everybody knows about garage door openers.

- Von Motley

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star, we strive to provide just that for all our customers. Scotty is great and we love seeing how pleased you are with the service he provided. Thank you for your business and please call if we can help in the future.

We’ve been customers of Precision Door Triangle for about 8 years and have been extremely happy with their service and responsiveness to our needs. I would highly recommend them.

- Van Daughtry

Thank you so much for continuing to trust us with your business. We appreciate the recommendation and look forward to working with you for many years.

Excellent customer service! They came out quickly and replaced our opener. Scotty did a great job explaining the repair and our options. Highly recommend

- Aleicia Bass

Thank you so much for taking the time to share your experience. We take pride in knowing that you are happy with the service Scotty provided. We appreciate your business and please let us know if we can help in the future.

Let me first say our technician was wonderful. Highly recommend I needed to get two springs installed. That went great The price was $600. I consider that to be well silly I did pay it but not sure I would use these guys again They were great but the price is too high

- Andy Kozak

Thank you for your business and taking the time to give us your feedback. We hate to see that you didn't receive 5 star service. After reviewing the ticket for your job, I see that you were quoted for two platinum, high cycle, powder coated springs. Our springs are higher quality and have a typical life span that is 3-4 times longer than springs our competitors sell. Our technicians review the quote with customers on every call before any work is done, so in case there are questions, they can get answered before work is started. If you have further questions, please call the office and we will be happy to assist you.

It is too early to write a review. I have to see if the garage doors work better and if so, for how long. I was very unhappily surprised by the bill, which was three times what I thought I had authorized. Mike, the Service Représentative was knowledgeable and answered my questions. He then recommended new ball bearings for one of the doors. I thought I had authorized $250 to be spent. My husband paid him and told me the bill was $700. That was for two doors ball bearings replacement and a tuneup. That is $450 more than what I expected and absolutely a budget killer. I am not happy. I should have required a written estimate prior to authorizing the work. He should have told us what the total estimated amount would be. Saying « I am not happy » is putting it mildly. Very mildly.

- Charlotte Morgan

Thank you for taking the time to leave a review and for your business. We appreciate you taking our call to discuss pricing questions and what we can do to make this correct. We apologize for the inconvenience but we are happy we could make it right by providing you with a partial refund as we discussed on the call. We always strive for every customer to feel like they received 5 star service with every call we go on and we are sorry we missed the mark with you. Please let us know if we can assist you in the future with any door needs.

My mother referred me to precision door after being very pleased having her garage door and motor replaced. I had to have my motor replaced and I’m very impressed that not only was Uri on time but he was professional courteous and completed everything very quickly. He walked me through the itemize list and the instructions on how to program everything. I am absolutely 100% satisfied and will only use precision doors from now on. Thank you for an excellent job

- Vienna Hauge

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and please tell your mother we appreciate the recommendation. We look forward to working with you for many years to come!

the tech was excellent and very professional person. thanks again

- Jim Hargreaves

We are so pleased to see that you received five star service from Scotty. Thank you for your business and please let us know if we can help you in the future.

We have had several people look at our problem garage doors in our new home, and nobody was able to make them functional until Andy. He responded quickly and was knowledgeable and courteous. We highly recommend Andy at Precision!

- David Whittington

Thank you for taking the time to share this positive rating! We will make sure to share this with Andy and let him know to keep up the amazing work. We appreciate your business and if we can help in the future, please don't hesitate to call.

I have used Precision in the past. Great service. Same day appointment. I called at 11 that my door was not closing and service tech was here at 5

- Terry Saye

Thank you for trusting us with your business again. We are so glad you called and that we were able to take care of your garage door needs. Please let us know if we can help in the future.

Had issue with garage door laser, which wasn't working, so we could only close door using a forced close. Our technician, Greg Gray, was awesome! We got same day service, he had replacement parts in his truck, and he took time to fix a poor laser mount situation, which the original home builders screwed up. My wife and I will continue to use Precision!!

- Nick Conley

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for trusting our company, we appreciate your business. We look forward to working with you in the future if you need us.

Uli was very professional

- Tim Perry

Thank you, we appreciate your business and the five star review!

Scotty did an outstanding job to dis my garage door problems. He was totally professional and worked extra hours to get the entire job done

- Sandra Sully

Thank you so much for this great 5-star review. Scotty is a valued team member and we love seeing how satisfied you are with the service he provided. We really appreciate your business and are here to help in the future when needed.

Your service was very prompt and efficient. Thank you.

- Diane Adams

We are so happy to see how satisfied you are with the quick service provided by Greg, he is great! Thank you for your business and the five star review. Please call us if we can help you in the future.

I found your company by google. Greg did a great job repairing my garage door. He used all the proper guidelines for this virus. He was professional and friendly.

- Vicky Foote

Thank you so much for taking the time to share your experience. Greg is a great employee and we take pride in knowing you are happy with the service he provided. We appreciate your business and we hope you stay safe and healthy!

Nice work and explaination his woo.

- Minesh Patel

We appreicate your business and you taking the time to leave a review. Please let us know if we can help in the future.

Provided same day service. Mike was quick and explained the repair to me in detail. Would highly recommend.

- Kim Whitt

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

I called today and Mike Grove was sent out and he arrived by 2 PM. I am blown away by the speed with which Precision Door responded to my needs. I was not expecting same day service! I was quite impressed with Mike, his knowledge and his skill and speed in repairing my garage door. Being a realtor, I will certainly be recommending Mike as well as Precision Door to all of my clients!

- Bryan Guarnieri

Seeing that you had a 5-Star experience is the best thing we could hope for! Thank you for taking the time to share your experience. We are so glad to see how happy you are with the service Mike provided, he is a great employee. We appreicate your business and look forward to serving you for many years to come!

Thanks, Andy was great! He explained all of our options clearly, and professionally. We are now back up, and operating. Thanks Andy!

- Richard Berryman

We really appreciate you taking the time to share your experience with us. Andy is a valued employee and we love seeing how happy you are with the service he provided. We appreicate your business and look forward to working with you in the future if the need arises.

Why garage door spring broke for the 2nd time and they were here in a matter of a few hours. Heavy duty spring replaced and I went ahead and changed out the door opener that had been in since day one (almost 20 yrs). Job well done. I would highly recommend them for all your garage door needs. Thanks

- Bobby Hennecy

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime, just give us a call.

It was a pleasure working with Andy. Andy was on time and as a matter of fact, he was 39+ minutes ahead of schedule. Andy analyzed our garage door problems and explained our options very clearly. We would highly recommend this company to anyone.

- J McLean

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company. Andy is a valued team member and we are happy to see how pleased you are with the service he provided. If we can help in the future, please let us know.

My garage door was not working. Just needed to have a lock installed. In less than an hour. My garage door could open and close, new rollers help in open and close quieter. A lot less than I thought it would be. Exceeded expectation. Professional and great customer service.

- Gabriel Guarnero

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for your business and we look forward to serving you for many years to come!

Very pleased with the respect & the service of the tech. Second to none

- Chuck Wombles

Thank you so much for your 5-star review! We will share this with Uri and let him know to keep up the good work, he is a great employee. We appreciate your business and are here anytime you need us in the future.