John Patton has received 334 reviews, averaging 4.91 Stars!

About John

John has been a dedicated member of Precision for over 5 years. Before transitioning to the garage door industry, John was a firefighter, which instilled in him a deep commitment to safety. This priority continues to guide his work today. Outside of his professional life, John cherishes spending time with his family and finds immense joy in watching his two-year-old son learn and grow.
Trusted
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Customer
Focused

Reviews for John Patton

susan davidson

Google 1 2 3 4 5
Raleigh, NC 02/03/2026

My garage door failed to close properly after the snow and ice we had this past weekend . I called Precision and John came out the same day. He provided wonderful customer service and had the door fixed in no time . I was very pleased with the service !

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.

John Patton

Technician: John Patton

Service: Customer support

Csaba Dosa

Google 1 2 3 4 5
Cary, NC 02/01/2026

Response from Ashley Gammon, General Manager Business Owner

Awesome, thanks Csaba for the positive review!

John Patton

Technician: John Patton

Service: General repairs & installation

Gwendolyn Gaines

Google 1 2 3 4 5
Raleigh, NC 01/30/2026

John Patton the BEST technician with great customer service skills. He was excellent at repairing our garage door. He upgraded all of our equipment that was 10 years old. He was very patient and helpful with assisting me setting up myQ app, and my car remote.i highly recommend Precision Garage Door!

Response from Ashley Gammon, General Manager Business Owner

We really appreciate you taking the time to leave us a review Gwendolyn. Thank you for the review and comments.

John Patton

Technician: John Patton

Service: General repairs & installation

Lee Sowder

Google 1 2 3 4 5
Durham, NC 01/29/2026

Excellent service and quality installation.

Response from Ashley Gammon, General Manager Business Owner

We appreciate your positive review, Lee! Thank you for your recommendation and we are glad to hear that you had a great experience with us.

John Patton

Technician: John Patton

Service: General repairs & installation

Steven Vick

Google 1 2 3 4 5

Very professional! Much appreciated Thanks!

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision Garage Door Service, Steven! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

John Patton

Technician: John Patton

Service: General repairs & installation

Gregory Mason

Google 1 2 3 4 5
Durham, NC 01/21/2026

Immediate service. Tech John extremely knowledgeable. The replacement of the broken parts was done very efficiently. 5 Stars !

Response from Ashley Gammon, General Manager Business Owner

Thanks for taking the time to leave a positive review, Gregory. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Morrisville, NC team.

John Patton

Technician: John Patton

Service: General repairs & installation

Joan Beaman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Garner, NC 01/21/2026

Contact was given thru neighbor

Response from Ashley Gammon, General Manager Business Owner

Wonderful rating and review! Thanks so much! We appreciate you at Precision Garage Door Service. Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! We are always here for your garage door needs and concerns.

John Patton

Technician: John Patton

Service: Broken Garage Door Spring Repair

Product: Cables

Steve Cordery

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 01/20/2026

Garage door broke this morning. Called at 7:25 am. Repaired by 9:30 am. John Patton did a professional and excellent job. Highly recommend Precision Garage Door Service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

John Patton

Technician: John Patton

Service: Garage Door Repair

Joseph Zajac

Google 1 2 3 4 5
Raleigh, NC 01/19/2026

Tech was very thorough. Did a great job installing the seals on all three doors. Would use again

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback, Joseph! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.

John Patton

Technician: John Patton

Service: General repairs & installation

Keith Jaques

Google 1 2 3 4 5
Raleigh, NC 01/19/2026

Response from Ashley Gammon, General Manager Business Owner

Keith, so glad to hear you had a positive experience with our local Raleigh, NC team.

John Patton

Technician: John Patton

Service: Garage door consultation,General repairs & installation

James P Farrell

Google 1 2 3 4 5
Cary, NC 01/18/2026

John P. from Precision Garage Door Service was on time, polite, knowledgeable, neat, quick and a great guy to get to know!!! He had all the parts on his truck to make the repairs quickly, professionally, and professionally we are so grateful for John and Precision helping us out today! If u need garage door service Precision is the company to call!!! Jim F. Cary, NC

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review. We appreciate your feedback and are glad to hear that you had a positive experience with us.

John Patton

Technician: John Patton

Service: Garage door consultation

Jay Peters

Google 1 2 3 4 5

Job was done quickly and professionally

Response from Ashley Gammon, General Manager Business Owner

We really appreciate you taking the time to leave us a review Jay. Thank you for the review and comments.

John Patton

Technician: John Patton

Service: General repairs & installation

Cathy Whittemore

Google 1 2 3 4 5
Durham, NC 01/17/2026

Our garage door would not open or close. John from Precision Garage Door Service came the day I called. He was professional and thorough in his assessment of a loose wire. I would use them again and am thankful for their quick service.

Response from Ashley Gammon, General Manager Business Owner

We appreciate your positive review, Cathy! Thank you for your recommendation and we are glad to hear that you had a great experience with us.

John Patton

Technician: John Patton

Service: General repairs & installation

M. Amin

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you from our local Raleigh, NC team!

John Patton

Technician: John Patton

Service: General repairs & installation

Edna Brannan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 01/16/2026

My technician, John, was timely and very thorough in his examination of my garage door issue. He explained the problem and various options for repair very clearly. I was very pleased with the service I received.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

John Patton

Technician: John Patton

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Gary & Jayne Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We recently contacted Precision Garage Door Service for help with a garage door that wouldn't close. From first contact on the phone right through the problem being fixed, they were a pleasure to work with. The technician who did the repair, John Patton, arrived promptly on the same day, quickly diagnosed the problem, and had it fixed in no time at all. He was professional, courteous and provided us with multiple service options with estimates for each so we could decide which one fit our immediate needs as well as our budget. Thanks very much to Precision for a great job!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

John Patton

Technician: John Patton

Service: Garage Door Opener Repair

Barry Ostrow

Google 1 2 3 4 5
Raleigh, NC 01/12/2026

I’m more than happy to share my evaluation after our garage door has been fixed. Turned out we had a broken spring in a need for replacement of rollers and ease of operation. We tried our farmer service, but they didn’t respond over the weekend but precision called immediately and schedule an appointment for the very next day. There were thorough and explained everything before it was done. We’re entirely impressed. And we’re happy with the results. John Patton was our service agent and we’d love to see him again, but we’re certain that their agents for this company do a good job. This is one evaluation. I’m so happy to do given the nature of the work.

Response from Ashley Gammon, General Manager Business Owner

Thank you Barry for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.

John Patton

Technician: John Patton

Service: Garage door consultation

Daniel Winter

Google 1 2 3 4 5
Raleigh, NC 01/10/2026

I had excellent service from Precision when I resided in St Louis, so i called them here in Raleigh when i wanted a routine maintenance done on my door. They arrived as scheduled, we discussed what I wanted done. The tasks were completed in a timely manner and now the garage door no longer sounds like the sound effect for the door of a haunted house when it opens and closes.

Response from Ashley Gammon, General Manager Business Owner

We really appreciate you taking the time to leave us a review Daniel. Thank you for the review and comments.

John Patton

Technician: John Patton

Service: General repairs & installation

Tommie Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great work and very friendly. Completed work in a very timely manner.

Response from Ashley Gammon, General Manager Business Owner

Hi, thank you for the fabulous review, shout-out and kind rating. We appreciate you sharing, providing clarity and feedback and supporting our team at Precision Garage Door Service! Thanks again! Have a great week.

John Patton

Technician: John Patton

Service: Garage Door Repair

Adam Spinelli

Google 1 2 3 4 5

Our garage door main spring broke overnight. John from Precision responded and changed the spring and serviced our grossly overdue door to make it not just work, but silent. John was fast, professional and friendly. We will have Precision back for service again.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.

John Patton

Technician: John Patton

Service: General repairs & installation

Lisa Gill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 01/07/2026

Prompt and thorough in evaluating doors and providing estimate for replacement and replacement motor on non-operational door. Thanks so much for walking me through options.

Response from Ashley Gammon, General Manager Business Owner

Thank you so very much for this amazing review of your experience with our Precision Garage Door Team! We appreciate you sharing your experience and are happy to be of assistance anytime!

John Patton

Technician: John Patton

Service: Garage Door Repair

Eric Sweden

Google 1 2 3 4 5
Raleigh, NC 01/06/2026

Had an issue with the door I just couldn't fix as a YouTube expert fixer. Made the call mid-morning on NYE, and they showed up the SAME DAY! The tech explained (and showed me) what was going on and provided me with all the options (INCLUDING to do nothing). Come to find out the previous "fix" was a mess and created the issue (before we moved in). Thanks to Precision for dumbing it down so I could understand and having the patience to answer all my 'what if's'. Door fixed, is now quiet and like new - AND it opens and closes. Would recommend them to any of my family and friends. THANK YOU, John, at PRECISION!

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.

John Patton

Technician: John Patton

Service: General repairs & installation

Louis Archible

Google 1 2 3 4 5
Raleigh, NC 01/06/2026

It was great John did and excellent job He was on time customer friendly and very informative

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.

John Patton

Technician: John Patton

Service: Garage door consultation

Lynn McGuire

Google 1 2 3 4 5
Cary, NC 01/06/2026

First thought as your garage door doesn't open is who do I call and the answer again for us was Precision Garage Door of Raleigh! From the customer service person who took details of our issue to the email and text follow ups on the scheduled service appointment and finally to the knowledgeable and kind technician who arrived on time, explained and completed the repairs efficiently. Excellent service company!

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a review, Lynn. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Raleigh, NC team.

John Patton

Technician: John Patton

Service: General repairs & installation

Jen Gambino

Google 1 2 3 4 5

Very Professional Company. Response time was great and the Tech was knowledgeable and did not over-sell. I will defiantly use them again.

Response from Ashley Gammon, General Manager Business Owner

Jen, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team

John Patton

Technician: John Patton

Service: General repairs & installation

Ray Clinton

Google 1 2 3 4 5
Cary, NC 01/04/2026

John Patton was outstanding! He told me everything about the problem I was having, was upfront about pricing, even gave me DIY options for fixing it, and got the job done very quickly. All that besides, he was polite and pleasant to work with.

Response from Ashley Gammon, General Manager Business Owner

We really appreciate you taking the time to leave us a review Ray. Thank you for the review and comments.

John Patton

Technician: John Patton

Service: Garage door consultation,General repairs & installation

A Thomas

Google 1 2 3 4 5
Apex, NC 01/03/2026

John was very knowledgeable and friendly. Did a great service on our garage doors.

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision Garage Door Service, A! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

John Patton

Technician: John Patton

Service: General repairs & installation,Service not listed

Greg Baker

Google 1 2 3 4 5
Raleigh, NC 01/01/2026

I had a great experience with Precision Garage Door. John P was professional, friendly, and explained the problem clearly before fixing it. The repair was done quickly, and they made sure everything was safe and running smoothly before leaving. I would definitely use them again.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback, Greg! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.

John Patton

Technician: John Patton

Service: General repairs & installation

Kathi Brooks

Google 1 2 3 4 5
Raleigh, NC 12/31/2025

John Patton, our technician was on time, knowledgeable and considerate. Explained the problem with our garage door spring and provided three resolutions. He was also patient while we decided.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.

John Patton

Technician: John Patton

Service: General repairs & installation

Ernest Grimes

Google 1 2 3 4 5
Raleigh, NC 12/30/2025

John was great. He was extremely helpful and knowledgeable. Did a great job of servicing my garage.

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a review, Ernest. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Holly Springs, NC team.

John Patton

Technician: John Patton

Service: General repairs & installation

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