Justin Potter has received 163 reviews, averaging 4.94 Stars!

About Justin

I have found a passion in garage doors over the years. It is my goal to leave every customer happy, whether it be a quick repair or a brand new look. I spend my personal time with my family. I enjoy wake boarding during the summer and riding trails on my 4x4 during the winter.
Trusted
Professional
Customer
Focused

Reviews for Justin Potter

Kara R.

Google 1 2 3 4 5

Justin arrived on time and throughly explained everything that was happening with my old well loved garage door. He gave me several options and helped me decided on the best plan. He was efficient, knowledgeable and kind. I’ll will definitely use him in the future! Call and ask for him!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Justin provided thorough explanations and options for your garage door. We appreciate your recommendation and look forward to assisting you in the future.

Service: General repairs & installation

James Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/15/2022

Great job.

Service: Broken Garage Door Spring Repair

Product: Springs

Mark Mosley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 12/03/2022

We have been long time customers of Precision Door Service. With our most recent interaction, Justin Potter was our technician. As has always been the case, Justin was knowledgeable, efficient and did an outstanding job explaining everything associated with our needed repair.

Service: Broken Garage Door Spring Repair

Barbara Eberlein

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 11/29/2022

Justin provided excellent service today. He explained my situation and his approach to remedy our problem. He worked alone and was able to fix our issue. He explained the steps he took and let us know what we should expect to encounter down the line. I would certainly utilize his services again and would comfortably recommend him to others.

Service: Broken Garage Door Spring Repair

Product: Springs

Mike McLamb

Google 1 2 3 4 5

Spoke with a live person when I called. Super prompt service. Great technician who explained all options. Timely and excellent repair.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you experienced prompt service and a thorough explanation of options from our technician. Your satisfaction is our priority.

Service: General repairs & installation

David Carstens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 11/22/2022

Precision provided outstanding same day service when our garage door needed repair. Great customer service provided by technician.

Service: Garage Door Repair

Sherry Asfari

Google 1 2 3 4 5
Raleigh, NC 11/21/2022

Justin is very professional and knowledgeable. He explained everything to me and did a great job installing my new garage door opener

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that Justin provided professional service and effectively installed your new garage door opener. Your satisfaction is important to us!

Service: General repairs & installation

Donald Cronin

Google 1 2 3 4 5

Justin did a very good job fixing my garage door. He was very knowledgeable and pleasant during his work.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Justin provided knowledgeable and pleasant service while fixing your garage door. Your satisfaction is our priority.

Service: General repairs & installation

Dave Kirby

Google 1 2 3 4 5
Durham, NC 11/09/2022

On time, courteous, finished when expected, cleaned up well

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that our team was on time, courteous, and met your expectations. Your satisfaction is our priority.

Service: General repairs & installation

Mindy Hidenfelter

Google 1 2 3 4 5

Justin arrived on time and gave us a thorough explanation of our options. Shane installed our new doors quickly and efficiently and answered all of our questions . We are very happy with our new garage doors and our experience with Precision.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Justin and Shane provided excellent service and that you're happy with your new garage doors. Your satisfaction is important to us!

Service: General repairs & installation

Russ Shelton

Google 1 2 3 4 5

Justin did a fantastic job! Great customer service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that Justin provided fantastic service. Your satisfaction is our priority.

Service: General repairs & installation

Annette Rockwell

Google 1 2 3 4 5
Cary, NC 10/17/2022

Justin was great! Arrived promptly, explained everything thoroughly and got my door repair done in less than 90 minutes. Super professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review! We're glad Justin provided prompt and professional service for your garage door repair. Your satisfaction is important to us!

Service: General repairs & installation

Robert Davis

Google 1 2 3 4 5
Cary, NC 10/13/2022

Precision Garage Door has done 2 doors on 2 different homes for our family. They were totally professional and fun to work with! Great company with great employees!!! Robert, Loganville

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback, Robert! We're glad to hear you had a great experience with our team on both garage door installations. We appreciate your support!

Service: General repairs & installation

Linda Degrand

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/26/2022

Problem on an aging garage door system solved in record time (within 2 hours from initial phone call), and a careful explanation of the overall operation of the system provided.

Service: Garage Door Repair

Peter Dempsey

Google 1 2 3 4 5
Cary, NC 09/24/2022

Shane was fantastic. I love it when professionals take the time to help you as a consumer understand what you’re buying, what to look for, what common mistakes to avoid to make your product last. Thank you for instilling trust.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Shane could provide valuable insights and build your trust. Your satisfaction is important to us.

Service: General repairs & installation

Skip Roy

Google 1 2 3 4 5
Raleigh, NC 09/24/2022

Great and thorough service. Technician gave me great education on caring for the doors

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review. We're glad you found our service thorough and informative. If you have any further questions about your garage doors, feel free to reach out.

Service: General repairs & installation

Rheba Heggs

Google 1 2 3 4 5
Durham, NC 09/22/2022

Good service

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you were satisfied with our service. If you need assistance in the future, feel free to reach out.

Service: General repairs & installation

Neil Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Justin was great! Called ahead of time to let me know he was coming. Walked me through everything I needed to know about the door and fixed the issues we were having. Ended up getting new springs and rollers and maintenance on the door and now it’s as good as new! Much quieter and safer! 10 out of 10 would recommend Precision, especially Justin!

Service: Garage Door Repair

Product: Springs

Tom Berry

Google 1 2 3 4 5
Durham, NC 09/07/2022

Precision did an outstanding job with my garage door! I spoke with Jason and Shane performed the install. Both were very professional, polite and answered any questions I had. I would HIGHLY recommend Precision for their garage door needs!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Jason and Shane provided professional service during your garage door installation. Your recommendation means a lot to us!

Service: General repairs & installation

Rodney Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/16/2022

Good quick service and friendly. I thought $200 to replace and program a key pad was a bit much. I'd still recommend them.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Thomas Hudspeth

Google 1 2 3 4 5
Cary, NC 08/10/2022

The service was great. They provided several options and allowed me to choose without pressure on the most expensive option.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you appreciated the variety of options and the no-pressure approach. Your satisfaction is important to us!

Service: General repairs & installation

Nancy Bryant

Google 1 2 3 4 5
Cary, NC 08/10/2022

Excellent response time. Professional employees. I’ll not company we use

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear about our excellent response time and professional service. We appreciate your support and look forward to assisting you again.

Service: General repairs & installation

Dennis Henderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very courteous service call. Informative and knowledgeable Technician. We will evaluate the options presented. Thank you.

Service: Garage Door Opener Repair

Robert Rawlings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 07/13/2022

Justin is da man! Smooth and efficient! He's my new guy

Service: Broken Garage Door Spring Repair

N Phillips

Google 1 2 3 4 5
Durham, NC 07/13/2022

Paul was amazing! Very down to earth, took the time to show and explain everything. Garage door is now smooth and less noisy! He even took the extra few minutes to help me set everything up on my phone. Would definitely recommend!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Paul provided exceptional service and made your garage door smoother and quieter. Your recommendation means a lot to us!

Service: General repairs & installation

Ronnie Hilliard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/07/2022

Justin was very professional and fixed my garage door. It is working better than it’s ever worked.

Service: Garage Door Repair

Product: Garage Door Opener

Tom Mann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/01/2022

Aware of your commercials but we have been using Precision for many years with good results. Justin was very professional and helpful.

Service: Garage Door Opener Repair

Product: Garage Doors

Randy Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 06/21/2022

Justin called with his arrival time and was earlier than expected. He completed the PM quickly and efficiently. Gave me plenty of pointers for doing my own PM. Also provided great input about upgrades and improvements. This is the third service call to Precision in ten years: two installs and one PM. The tech on each call was professional, timely and helpful. Could not ask for better service from Precision.

Service: Garage Door Repair

Product: Remotes / Keypad

Bruce Baumann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 06/21/2022

The repair was for a broken spring. The on-time performance was great and a total inspection of all of the garage door components was made with various recommendations and options. Overall service was very very good.

Service: Broken Garage Door Spring Repair

Product: Springs

Emily Horowitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Justin did the install. He showed me how to work the key pad and programmed my car to open the door; He was through and patient.Seniors need his kind of help. Thank you Justin.

Service: Install Garage Doors

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