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Paul Yarbrough

Paul Yarbrough
Technician
Reviews: 81
Average: 4.91 stars
Drug Test: 3/1/2022
Paul Yarbrough has received 81 reviews, averaging 4.91 Stars:
1 2 3 4 5

Paul Yarbrough's Bio:

Hello, my name is Paul Yarbrough. I have found a passion in garage doors over the years. It is my goal to leave every customer happy, whether it be a quick repair or a brand new look. I enjoy spending time with my wife. I spend my personal time perfecting my golf swing.

Review:

Paul was prompt, knowledgeable, friendly & overall a great experience/guy. … highly recommended

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Paul was very good

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Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Review:

Paul’s customer service was awesome!

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Service Provided:
Garage Door Opener Repair

Review:

I was in need of repair on my garage door track and Paul came out when he was scheduled, explained everything that he was going to do thoroughly, and completed the task in a short amount of time. Very thankful for his efficient work.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Paul came out and did a great job. Our 20 year old door needed a rebuild. He took us through each step and when finished it sounded like a new door.

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Service Provided:
Garage Door Repair

Review:

Was pleased with the prompt service. Paul, the service technician, was professional, knowledgeable and did a nice job. Would not hesitate to call them again.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

While I appreciate an advance call from a technician telling me how I should just replace the garage door keypad myself and save some money, clearly that isn’t something I felt comfortable doing. Hence why I called you all in the first place. If a customer doesn’t take you up on the offer of just ‘doing it themselves’ the first or second time, it probably doesn’t make sense to state it a third and fourth time; just adding to the frustration. In the end, yes it was fixed the day I called; hence the three stars. But based on this interaction, I would not recommend this company.

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A Response from: Tim Yeager

Thank you so much for providing feedback about your experience and bringing this to our attention. This isn't something we instruct our technicians to do unless the customer initiates the conversation. We have had a very lengthy conversation with Paul and used this as a teaching example for the rest of the employees. We appreciate you choosing Precision and please know if we can help in the future, we are here for you. You will certainly not have this kind of interaction again with one of our employees.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Prior custoker

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Service Provided:
Garage Door Opener Repair

Review:

Woke up to a broken garage door spring on a lazy Sunday morning. Paul was there is less than an hour and had it fixed, with a smile, in about an hour. Paul was extremely courteous and explained everything fully! We are seriously impressed!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Found the service tech to be excellent ( Paul). Did all the work in about 40 minutes and showed me how to service the door as well. He’s a star with your group. Thank you

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Service Provided:
Garage Door Repair

Review:

Excellent service

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Service Provided:
Garage Door Repair

Review:

I was referred to Precision by a neighbor. The service was fantastic. The technician, Paul, showed up ~1h after my first call! Paul was very professional and courteous. He clearly explained the cause of our problems. He replaced two springs, installed two motors, and even corrected errors that previous installers had committed. Paul also called on additional help from another technician, Mike, and they both completed the job within 2h. After installation, Paul was also very patient in going through the set up of the remotes, keypad, and the Liftmaster app. Very impressive and cannot recommend highly enough!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Paul did a great job. Was thorough and gave me options. Very customer focused. Paul is a great representative of the company and did a great job for us.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Quick, efficient installation by a knowledgeable technician, Paul. We had been very happy with Precision Door’s work in the past, so we called on them again. We highly recommend Precision Door.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Work was done quickly and with great workmanship. They were a pleasure to work with.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technician is very knowledgeable.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

The agent was friendly and on-time. He quickly realized the issue with my wall mount garage door, which made for and easy service call.

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Service Provided:
Garage Door Opener Repair

Review:

I was very lucky to have picked your company. It was just by chance that I saw your ad. Paul was excellent. Took time to explain everything to me. Very thorough and very courteous. He got to the work quickly. Did a great review of what work he did and I actually understood everything. Thank you! Maryanne

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Service Provided:
Broken Garage Door Spring Repair

Review:

Professional, knowledgeable and fast. Excellent results. Highly recommend.

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Service Provided:
Garage Door Repair

Review:

Paul was outstanding. Totally professional, efficient and very personal. A real asset for your company. I will be a referral source. Thank you. Dr. Michael Sharrock

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Paul was terrific and very helpful in finding a cistern effective way to manage our needs within our budget. We’ll never use anyone other than Precision Door.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

I called Precision to replace a broken spring on our garage door. Paul Yarbrough was dispatched to our home in a couple of hours. Paul was courteous and professional and did an outstanding job. We are very pleased with the repairs and the garage door works great.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Excellent service from Paul

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Service Provided:
Garage Door Repair

Review:

Precision really saved the day for me. They were able to come out the same day. The technician Paul was very professional and provide me the details to make an inform decision. Thanks so much for Paul your assistance. I will definitely use the Precision door team again

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Paul did an excellent job of installing a new opener and having the garage open and close smoothly. Thank you

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Ii would highly recommend Precision Garage Doors. It was so refreshing to see someone come promptly and efficiently solve the problem. Paul was very courteous and k owledgeble. P I will definitely recommend this company and use them again if needed in the future.

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Service Provided:
Garage Door Repair

Review:

Great response on an emergency during a Saturday evening. Had lots of work to do and very professional and thorough. Paul certainly knows what needs to be done and how to do it efficiently. Thanks

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Service Provided:
Broken Garage Door Spring Repair

Review:

Prompt response and excellent professional service. Arrived on schedule.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Garage doors are a pain, especially when your HOA insists on an all wood door in a humid climate, but Paul at Precision made it run smoothly. I was driving in another part of the state when we talked & he made everything simple. It cost money, but it’s fixed. Door works great…just needs replacement, ultimately!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Everyone I spoke to was so helpful! I’m a first time client and I got 5 star treatment! Paul was out earlier than the original ETA and he was quick to diagnose, but thorough in his work! This is one happy customer that will remember you for future needs AND recommend to friends and family! THANK YOU!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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