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Scotty Johnson
Average: 4.96 stars
Scotty Johnson's Bio:
Hello! I am Scotty Johnson, master technician. I have been in the garage door industry since 1988. My free time is spent with my family, or drag racing.
Cary, NC
Durham, NC
Super friendly, prompt service fast response and explained everything clearly
- Judy Stafford
Raleigh, NC
We called Monday morning for service as our garage door wasn’t opening and 1hr later Precision Door arrived, employee Scotty Johnson pointed out the door in fact worked great and showed us what we accidentally did wrong (pulled the chord disengaging the mechanism). He took us through what we needed to do, provided maintenance while he was here. This has been a great garage door for us for many years now, glad we used Precision Door
- Nicole Kennedy
Wake Forest, NC
My garage door was serviced by "Scotty." He was very thorough, knowledgeable, courteous, and professional. Scotty answered all my questions and any concerns I may have had. Great service and would recommend Scotty!
- Jacqueline Morin
Raleigh, NC
Outstanding
- Diab Omer
Durham, NC
Scotty Johnson was very professional, explaining our options well. He had GREAT KNOWLEDGE of the product and discussed our options. We highly recommend Scotty and Precision Overhead Garage Door Service. Thank You Scotty for your expertise.
- Dianne & brad Haithcock
Raleigh, NC
Best garage door service ever. Scotty quickly analyzed problem, and was able to explain problem with our doors and the solution. In addition, he offered advice on proper periodic maintenance. Thank you Precision Door.
- Preston Fowler
Durham, NC
Close by. Very friendly.
- Keneth Penderman
Cary, NC
Was told on the phone that a Torsion spring repair would be between $150-$300 all in, but they couldn’t quote the exact price until tech shows up. Oh, and the tech costs $75 to show up, but we credit you if you use us. Classic sunk cost fallacy here. Tech shows up and says the part costs $330. Just wasted $75 for a visit.
- Joe Gatt
We are sorry you felt you had a bad experience as we strive to provide 5 star level service to everyone. All calls that come in are recorded to help if there is a communication breakdown during the scheduling and quoting process. After listening to the call, the young lady quoted the service call of $75 that was waived with repair on multiple occasions as that was a specific question you had about the charge. You also asked about pricing which you were given a range which the technicians quote also matched. We are sorry you're unhappy, but the information you were given on what to expect when the technician came out to your home was correct. Please let us know if you have any other questions.
Durham, NC
Mr. Scott Johnson was very knowledgeable and courteous. I was happy with my decision to choose Precision for service. I will recommend to family and friends.
- Clive Walcott
Durham, NC
Precision sent Scotty Johnson to replace an 18-year-old garage door opener. He was prompt, knowledgeable, professional and courteous. If I have any garage door issues in the future, I will definitely call Precision and request Scotty.
- S J Peterson
Chapel Hill, NC
I have used them in the past. They always respond quickly, they’re on time and do a great job. Couldn’t have been happier with Scotty and Eric the other day when I needed to repair my door.
- Jonathan Martin
Cary, NC
Quick response and repair. Scott and Eugene were courteous and friendly. Everything that needed to be done was explained well before work started. Thanks so much
- Jessica Kranz
Cary, NC
Scotty Johnson came out and explained my issue and fixed everything in a timely manner. He was very professional and friendly.
- Barbara Cash
Wake Forest, NC
Scotty and Elmer were very professional and completed the repairs in an efficient and timely manner. I would recommend Precision Garage Doors for its quality service and products.
- Joe Kubich
Chapel Hill, NC
Scotty and Eugene were fabulous
- Lee Wollman
Raleigh, NC
Scotty was well informed; professional; explained the problem well; and gave me options for solutions. He is a credit to your company and is the reason you will be my permanent “go to” for garage door issues.
- Robert Powell
Durham, NC
Scotty did a great job! Explained our options and showed the difference in the parts that were being replaced with your parts and explained the differences !
- Elmo & Jo Anne Yancey
Rolesville, NC
Service was prompt. Scotty was great at explaining the repair options and completing he work!
- Peggy M
Our installer was quite knowledgeable and personable. He finished the job in record time and talked to us about the mechanics of the garage door. He made it very interesting and we could tell that he loves his work.
- Holly Martin
Raleigh, NC
Great service! Fast and very professional
- Suzanne Comstock
Cary, NC
Great experience. Scott was very patient and knowledgeable. Appreciate coming out on a Saturday and replacing door. Would recommend. Scott and Precision Door for new and repair of garage door operators. *****
- David S.
Wake Forest, NC
Scotty converted my springs to a stronger and more modern system. He was extremely knowledgeable, professional, and very cordial. He is a real asset to your company.
- Randy Cobb
Cary, NC
I had a wonderful experience with this service. Scotty was prompt and considerate and I really appreciated how he explained everything to me, it was very helpful. I wish him the best and I will definitely recommend him and Precision to my friends!
- Sueanna A.
Had a old screw drive opener break. Called them up, and had an appointment same day. Tech called me and said we can fix that,but the opener is so old that it's just a matter of a short time before something else beaks on it. So bit the bullet and got two new belt drive units. Very happy with them, SOOOOO much quieter than the units they replaced. Would definitely recommend to others both the openers and Precision.
- Jason Pickard
Wake Forest, NC
Great work experience technicians know what they’re doing.
- James Rogers
Service Provided:
Product:
Technician: Scotty Johnson
Cary, NC
Thanks for the prompt response to our closed garage door situation. Scotty came from out of town not too long after I called your office and fixed our door with a quality spring, that will last for many years. He was very professional and let me know in advance how long it would take to fix the spring. I appreciated working with someone I knew I could trust! Thanks again!
- Lynn Jenkins
Raleigh, NC
Great job!
- John Clark
Cary, NC
Scotty Johnson did a great job fixing my garage door. He explained everything to me. He was on time, finished quickly at an affordable price!
- Scott Emerson
Durham, NC
The Technician Scotty was very knowledgeable. He fixed the problem right away. Thank God for Precision!
- Margaret Raeford
Scott came for a minor adjustment and left me with years of knowledge. Very professional and knowledgeable tech.
- Tony Zehia