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Scotty Johnson
Average: 4.96 stars
Scotty Johnson's Bio:
Hello! I am Scotty Johnson, master technician. I have been in the garage door industry since 1988. My free time is spent with my family, or drag racing.
Youngsville, NC
Chapel Hill, NC
Scotty and his associate... were professional, clearly knew what they were doing, pleasant to be around and deal with. What I have described here is not something I get to say often.
- Frank Woody
Durham, NC
Scotty and Garrett were quick and efficient. They explained my options and did not pressure me to take a more expensive option. They rate a 5 out of 5.
- Michael Miller
Chapel Hill, NC
Scott arrived at the agreed upon time and fixed the problem in at most two minutes. If this particular problem (Genie code needed to be reset after batteries were changed) arises again, as it unfortunately certainly will, I will know how to deal with it myself so I can avoid the exorbitant service charge. Scott was friendly, efficient and polite.
- Felix Bloch
Durham, NC
Your company was recommended to us by our cousin, Clyde Moore. We received same day service, from ‘Scotty’. He diagnosed our situation promptly. After the quote and ok to do the work, he worked very quickly and efficiently in completing the job.He was thorough in explaining any questions we had. We are thrilled to have car openings features, quiet opening and closing garage door plus new key pad access for the house. Thank you Scotty for a job well done!
- Sally Fields
Durham, NC
I was very pleased with the level on professionalism, knowledge, and customer service exhibited by Scotty Johnson. Unfortunately, our 21 year old garage door opener had failed completely and could not be repaired. Scotty was thorough in explaining options and helping me make informed decisions on replacements. He went out ofhis way to provide the best prices available and getting the new assemblies ordered. And kudos to Precision in that the new door is scheduled for installation just 2 work days later.
- Jane Seeley
Raleigh, NC
Excellent job. Fast, courteous, and a good working knowledge of the repair necessary to address and fix the issue. Well pleased. Fairly priced also.
- Donald Holland
Cary, NC
Scotty was great and did not pressure me on any repairs beyond what was needed.
- Elizabeth Scott
Morrisville, NC
Scotty Johnson did a great job.
- Venkatesh Anbalagan
Bahama, NC
Scotty Johnson was great. Very friendly and efficient. Explained all the steps and left everything clean when finished,
- Stan Branch
Raleigh, NC
We had an issue programming our new car, remote garage door opener with our garage doors. I called Precision late in the afternoon, and they had someone out early the next a.m. The scheduling person was professional, polite and very efficient. The morning of the scheduled visit, the technician, Scotty Johnson, called and texted me to advise he could come earlier if OK with me. In spite of the new technology in the car, Scotty knew exactly what to do and had the remote functioning in no time. He too was professional, polite, knowledgeable and very efficient. Start to finish an exceptional, service experience! Use them!
- David Sousa
Youngsville, NC
Torsion spring on 13-yr old double door broke 6:30 pm. Called 24/7 phone number and scheduled repair for next morning. They arrived at 8:30 am as scheduled and replaced 2 springs and serviced other things. Price seemed a bit high but they explained it well before doing work.
- Glen Allen
Raleigh, NC
Terrific service, on time they explained in detail the proposed work after their diagnostic. In general excellent support, I highly recommend their services
- Luis Rubio
Raleigh, NC
I could not get out of my garage and Precision responded very quickly to replace springs, and also for a follow-up visit to check balance. Scotty was extremely knowledgeable. He and his partner were very professional and courteous, and I will call them again if needed.
- James Hamel
Raleigh, NC
Scott was very knowledgeable and professional. Quickly got the work done. Listened to my future plans and adapted his repair recommendations in real time. Thank you.
- Joseph Vide
Durham, NC
Had Scott come and review my issue with the door. We discussed and I made the choice to upgrade the spring, rollers, cables as well as the misaligned bottom. Went smoothly and quickly in house for 1.5 hours total. Very pleasant and professional.
- Edward Gilmartin
Mr. Scotty Johnson was the bomb!!! The response time was quick and he completed the job in the same fashion. He was very knowledgeable and explained everything. I pray I don’t have any more issues but if I do, Mr. Scotty will be the first call!
- Jocelyn Kersey
Durham, NC
Excellent & knowledgeable service ! Technician was professional & friendly,neat in appearance & very courteous.
- Steve Pettus
Wake Forest, NC
Very efficient, professional and on time
- Suzanne Burgess
Raleigh, NC
Scottie did a great job!
- Mindy Dehaven
Creedmoor, NC
Scotty was such a caring and genuine person. He was extremely knowledgeable of what was needed to fix the issues with my garage door. He explained to me in a way I understood. He went above and beyond. Even helped me program my car. Thank you Scotty. Very very pleased.
- Carla Braun
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Technician: Scotty Johnson
Rolesville, NC
Scotty did a great job
- Mark Light
Cary, NC
Scotty came out and was wonderful. Explained everything going on and recommended a new door as ours was original to the house. Fantastic service, great guy.
- Matt Mccallum
Apex, NC
Was really grateful for Scotty and his help with replacing our motor and springs on our garage door. Called to make appt and he came out within 1.5 hours and had repair completely done within 3 hours! He was professional, kind, and great to work with! Highly recommend
- Sara M
Zebulon, NC
Scott was very professional and knowledgeable. Took care of our needs expeditiously. Thank you again for your service.
- John Marshall
Durham, NC
Highly recommended. We have used them for service and installation on two homes. Scotty Johnson came out the same day we called. Explained the work needed to be done, quoted and installed the job the same day. He went over everything that he did and taught us how to operate the unit that he installed. Thank you for the great service.
- Al Bernardina
Holly Springs, NC
Quick response and reliable have used multiple times
- Eddie Ellerson
Youngsville, NC
After seeing your TV ad, I immediately called Precision. A technician showed up the same day! When Scotty Johnson arrived, i explained the problem. He offered three or four options. Since I didn’t want a “bandaid,” I choose option #2. While it seemed pricey at first, I came to realize quality work comes at a price. Scotty got the job done and answered all my questions. He is a super star!! Thank you so very much. I’ll be sure to refer my neighbors.
- Ray Bodall
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Technician: Scotty Johnson
Raleigh, NC
Excellent service! Came on same day called- appreciated very professional /knowledgeable repairman. Glad to have found this company and would recommend to others .
- Paula Motley
Durham, NC
Scotty did a great job of explaining everything and finished the work quickly.
- Elizabeth Lonsdale
Johnny was very knowledgeable and professional, courteous. He explained everything in detail and was easy to understand.
- Simon Stover