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Scotty Johnson

Scotty Johnson
Technician
Reviews: 186
Average: 4.95 stars
Scotty Johnson has received 186 reviews, averaging 4.95 Stars:
1 2 3 4 5

Scotty Johnson's Bio:

Hi there, my name is Scotty. I began my career in the garage door service repair and sales industry in June 1988. I'm a very understanding and experienced technician that strives to go beyond your expectations. On my off time I enjoy my family and competing in bass fishing tournaments. I look forward to being your friendly, considerate garage door technician that has the experience to accommodate all of your garage door needs.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty explained what happened and how to prevent it from happening again. He made me feel comfortable with choosing Precision for my emergency needs. I made the right choice. Thank you Precision ????

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They immediately responded. Very nice and quickly resolved the problem. Very affordable as well.

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty had a great solution to our garage door issue. Exceptional customer service!

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with service today! Scotty was professional & quickly diagnosed the problem and took care of it. Thanks!

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Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson was very professional- called with an accurate ETA and explained things very clearly and was curious and quick with our repair

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson did a fantastic job would highly recommend his professional work

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Not as big a problem as I thought. Thought it might have been associated with work we had done on the garage. Scotty called and notified me of his arrival time helped me with my problem. He represents well.

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson replaced our garage door spring and replaced our outdoor keypad. He was both very knowledgeable and professional. I recommend him highly.

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Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The repair man did an excellent job of fixing mistakes made by the people that worked on my garage door a couple of years ago.

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very please with the services I have received from Precision!!

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience with Scotty. Got honest, knowledge service on short notice on a Sunday. Precision has earned my business long term.

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Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty was great! He explained all my options, worked quickly, and made sure I understood how to operate the system before he left. He turned my garage door problem into a great experience.

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Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My appointment window was for 8am-10am the next morning after I called. Scotty, called before he arrived and was very professional the whole time. He explained everything thoroughly and also took pictures inside the opener so we could see exactly what he was referring to. We ended up replacing our opener, but before doing so, Scotty gave us choices and explained the differences between each one. Thank you Scotty for taking pride in what you do and not assuming that everybody knows about garage door openers.

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A Response from: Tim Yeager

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star, we strive to provide just that for all our customers. Scotty is great and we love seeing how pleased you are with the service he provided. Thank you for your business and please call if we can help in the future.

Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

the tech was excellent and very professional person. thanks again

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A Response from: Tim Yeager

We are so pleased to see that you received five star service from Scotty. Thank you for your business and please let us know if we can help you in the future.

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision in the past. Great service. Same day appointment. I called at 11 that my door was not closing and service tech was here at 5

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A Response from: Tim Yeager

Thank you for trusting us with your business again. We are so glad you called and that we were able to take care of your garage door needs. Please let us know if we can help in the future.

Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty did an outstanding job to dis my garage door problems. He was totally professional and worked extra hours to get the entire job done

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A Response from: Tim Yeager

Thank you so much for this great 5-star review. Scotty is a valued team member and we love seeing how satisfied you are with the service he provided. We really appreciate your business and are here to help in the future when needed.

Scotty Johnson Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Why garage door spring broke for the 2nd time and they were here in a matter of a few hours. Heavy duty spring replaced and I went ahead and changed out the door opener that had been in since day one (almost 20 yrs). Job well done. I would highly recommend them for all your garage door needs. Thanks

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A Response from: Tim Yeager

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime, just give us a call.

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very friendly and helpful

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A Response from: Tim Yeager

Thank you, we appreciate your business and the five star review!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a spring break and knew I also needed my door serviced and was considering upgrading from my noisy chain drive operator. Scotty arrived on time and was very professional and courteous. He explained every detail of what he recommended and why. He took time to see if I had any questions and completed the job perfectly. I couldn’t be happier with his work and the new operator. I purchased the Lift Master 8550WLB DC BATTERY B/U BELT DRIVE WIFI. Even though it was a bit pricey I feel I definitely received top notch service and a top of the line operator. I highly recommend Precision Garage Door Service.

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A Response from: Tim Yeager

Thank you so much for the recommendation and five star review. We love seeing that Scotty provided you with five star service. We hope you enjoy your new opener. Please let us know if we can assist you in the future, we appreciate your business!

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson is a straight-forward, honest and efficient professional. He knows his stuff and leaves you with a confidence you look for in a service provider. I ask for him personally when we need garage door service!

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A Response from: Tim Yeager

Thank you so much for the kind words, we will certainly pass them on to Scotty. He is a great employee and represents the service that we strive for all of our customers to experience. We appreciate your business very much and please let us know if we can assist you in the future.

Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty is friendly and professional. He assessed the problem and fixed it and clearly explained the solution and what to do if it occurs in the future. I have used Precision previously and was confident they would solve the issue.

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A Response from: Tim Yeager

Thank you for trusting us again with your garage door needs. We are happy to see that Scotty took care of your problem and provided you with five star service. We appreciate your business and please let us know if we can help in the future.

Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome job! Our service tech, Scott, did a great and very professional.

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A Response from: Tim Yeager

Thank you, Scotty is a valued employee and we love seeing that he provided you with five star service. We appreciate your business and please let us know if we can help in the future.

Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Neighbors in the subdivision recommended Precision. Installer was great. he gave me 3 options with cost. I picked one and he was able to install immediately. Also was serviced same day as call. Even came 20 minutes earlier than estimated.

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A Response from: Tim Yeager

Awesome to hear, so glad we could work with you. We appreciate your business and please let us know if we can assist you in the future!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service. Just a quote at this time but I feel good recommending the company!

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A Response from: Tim Yeager

Thank you for your business and recommendation. We look forward to working with you in the future when needed.

Scotty Johnson Service Provided:
Install Garage Doors

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Spring was broken when I went to get out this morning. My technician was out to the house and had my door fixed within 2.5 hours of my call. I highly recommend this company.

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A Response from: Tim Yeager

Thank you so much for your business and recommendation. We are happy that we could take care of your door needs so quickly. If you need help in the future, please let us know.

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely knowledgeable technician. Highly professional. He explained the problem well and provided me the repair options.

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A Response from: Tim Yeager

Great to hear, thank you for sharing your experience. We appreciate your business and the five star review!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision when I saw their TV Commercial. I called the same day I saw their commercial and Precision sent a technician to my home that day to resolve my problem. Their customer service was outstanding and their customer representative, Scotty, was prompt, extremely courteous, LiftMaster knowledgeable and helpful in answering my questions about the system and even programmed my car system to open the garage doors. On a scale of 1-10, Precision rates a 10 without question.

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A Response from: Tim Yeager

Fantastic feedback, thank you for sharing! Customer satisfaction is our top goal and we love seeing how happy you are with the service Scotty provided. We appreciate your business and please let us know if we can help in the future.

Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door broke in a unique way late on a Saturday night. We called and within an hour, they arrived and 2 hours later, everything was fixed. Couldn't have asked for more.

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A Response from: Tim Yeager

James, thank you for your business and the review! Glad we could be of assistance and if you need us in the future, please give us a call.

Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty was on time and changed the keypad quickly and he gave me some helpful information about it. Also the garage door check that was included was appreciated. Thanks again.

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A Response from: Tim Yeager

Suzanne, Thank you for the five star review. We are happy to help anytime you need us. We appreciate your business!

Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson replaced everything but the tracks and doors on our 3 car garage yesterday. He was wonderful esp in explaining the damage to the old equipment, and how to use and maintain the new equipment. Left our house at 7:30 pm for another call. A very personable, professional hard worker. Hope I never need him again but if I do he will get my business!!!

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A Response from: Tim Yeager

Dorian, Thank you for taking the time to leave a review. We love hearing feedback from our customers and that our employees have left such a good impression. Scotty is a great employee and we are so happy he could assist you with all of your door needs. Please call us in the future if you need anything and we will send Scotty your way!

Scotty Johnson Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Scotty Johnson
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