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about Precision Garage Door
Precision Garage Door of Raleighhas received 1829 reviews, averaging 4.89 Stars:
Cary, NC
Product:
Cary, NC
All of my neighbors recommended I go with Presicion Garage Door. they were right. They were the perfect solution to my garage door repair needs. The technician, Chris, was prompt, professional and friendly. He thoroughly explained my options and completed the repair right away. Thanks.
- Steve B.
Apex, NC
Garrett was both professional and courteous. Knew what to do to fix our door issues and offered suggestions to improve the door's operational stability further which we took. Was a real pleasure to have him here. Nice to know there are really good people out there in what I call the mechanical service sector. Thank you!
- Bob Irving
Raleigh, NC
I have not received my receipt for the work done.
- Craig Whitt
Product:
Garner, NC
Tim Yeager has that unusual combination of being both personable and professional. Nobody wakes up hoping that today is the day for a new garage door but having said that Tim took the sting out of it through his kindness and competence. The experience with the call center was also a good one. All in all I would highly recommend these fine folks!
- Jim Hunnicutt
Raleigh, NC
I've used Precision for all of my garage door issues in multiple homes. They've always done a great job. My recent experience was no exception. Scotty was courteous, thorough, and efficient. He fixed all of the issues with my door and it's working perfectly now. Top notch!
- Michael Pelz-sherman
Raleigh, NC
None of my garage door codes would work. Called Precision Garage and Scotty arrived the same day and immediately diagnosed the problem. The garage motor printed circuit board was bad. Scotty installed a new motor head containing the circuit board and I was good to go. In addition he also made sure MyQ remote system worked. I recommend Precision.
- Dennis Dallin
Fuquay Varina, NC
Chris Colucci was very knowledgeable and helpful for us today!! He explained everything to us and got the work done in a timely manner.
- Leah & jason Hippert
Clayton, NC
Very prompt service
- Ian Wallace
Chapel Hill, NC
I contacted Precision Door around 3 pm on Monday afternoon when a bracket on our door broke and Ryan was scheduled to address our door issues Tuesday morning. Amazing responsiveness. Ryan called on the way to our house and arrived as planned. He assessed the door issues and proposed a plan to fix and service the door. With a clear estimate of costs. Ryan was knowledgeable, professional and completed the work in a very efficient manner. The result is a door working like new. In addition, with the age of the door, he provided a clear proposal refurbish the door when the time came.
- Curtis Clark
Raleigh, NC
Evan quickly determined the problem, described the problem, explained it to me. He arrived on time, was professional and friendly. Precision was easy to work with. It was good to be able to schedule the appointment.
- Jim Paris
Cary, NC
Derrick who came and installed a new keypad and checked and fixed several parts of the garage door mechanism and then programmed my phone so I can open it that way. He was very quick, very professional, and went above and beyond the call of duty. Thank you for servicing my garage door needs today.
- Bettie Thompson
Product:
Cary, NC
The installers were very professional. Their work was top notch. I had an issue and called the office and they resolved it. There was no hassle, just great customer service.
- Johnnie Lundy
Product:
Nashville, NC
Garrett did a great job. He priced out 3 options and explained each in detail so I could make an informed decision. He then completed the work in a timely manner. I have new springs, rollers and cables. Garrett was very well spoken and polite. Very satisfied!
- Toni Melton
Product:
Rocky Mount, NC
I give Precision Garage Door Service 5-stars, because the sales rep. listened, and was nice and professional when providing us with the information needed so that we could make the right decision in what we wanted. The installers were professional as well. Had used them before, and will use them again. Thank you PGDS.
- Patsy Whitehead
Product:
Durham, NC
I used Precision Garage Door Service after reading the reviews and watching the commercials. I used there service because my garage door stopped working and they had a technician out the next day. Scotty Johnson the technician diagnosed the problem and had the garage door opener fixed in under an hour. I would highly recommend anyone that has issues with their garage door or openers to use there service. Thanks again for an outstanding job.
- Charles Richardson
Cary, NC
Andy Maynard was prompt, friendly and fixed our garage door.
- AlanPatterson
Rolesville, NC
Arrived on time. Found the problem with weak signal from remotes and replaced the door opener electronic board in less than 30 minutes. Professional, courteous and a pleasure to deal with. We've used Precision for over ten years and always appreciate good service. Highly recommended.
- BLH
Efland, NC
Great service and tech was very nice. Prices are very high.
- Roland Koehler
Product:
Durham, NC
The service was fantastic from making the appointment and the service they provide. Alex Glenn who helped me today, called me with 30-min heads up so that I'll be ready for him to come. He was very thorough in his assessment and explanation of my options. He was able to address the problem expediently and his workmanship is top-notch. I will highly recommend Alex and Precision Garage Door Service to everyone. :)
- Jin Yoo
Product:
Fuquay Varina, NC
This is the 2nd time I have used Precision in the last couple of years. They are very professional, and I have had 2 great techs work on my garage door and related problems.
- Ron Rodino
Mebane, NC
They have a good service, but the product is no quality and expensive. They install new garage door opener for 16 months ago, I have to call them back to repair and the parts is no warranty to cover.
- Angie Li
Knightdale, NC
done a very great job today
- Joey Coleman
Apex, NC
Thank you for sending Derrick to my house. I am so glad it was an easy fix. You are fortunate to have such a fine young man working for you. I will try to spread my praises for your business.
- Katherine Hoover
Chapel Hill, NC
I have a 20 yr old garage door opener and all door hardware that was installed by Precision Door in Chapel Hill area. I’ve had several service calls for spring replacements and today I had a new belt installed. The technician, Mr McCann was phenomenal. 5 stars + He was punctual, polite, knowledgeable and kind. He explained options. Did not attempt to update anything. He was thorough and quick with the belt replacement and maintenance was provided to the rest of my system. I wholeheartedly continue to recommend Precision Door for all my garage door needs. Excellent service, excellent company.
- Kevin Collins
Youngsville, NC
We are so excited to get this scheduled! Our representative, John was incredible! What an asset to your company having such a great person to explain and offer options. The process was so easy. He answered all questions and was great! Only wish you had a yard- sign I could setup to let everyone in my subdivision know what company we used to get this done.
- Larry Warshawsky
Raleigh, NC
On time. Very professional!
- Joe Daniels
Raleigh, NC
Highly recommend Precision Garage Door! Easy scheduling on line. Devin and Ryan arrived on time, assessed the problems-broken spring on one door and loud noise when opening and closing the other door. They provided information and quote to repair the problems and applied available coupons. No up selling. Excellent work! Devin and Ryan were very professional, respectful, efficient and explained the warranties and answered all my questions. Call them, you will be impressed with their knowledge and professionalism!
- HMOC
Product:
Wake Forest, NC
Our home was built in 1994. It had a Genie chain drive garage door opener. After 29 years of noisy but dependable service, we selected Precision to upgrade the system with a Lift Master top of the line belt drive unit. For a premium price, it provided very quiet service and came with a warranty. One year later, it quit working. The service technician quickly identified the problem as a broken or defective wire. No problem, all the wiring was replaced within 30 minutes and I was given a bill for $203. It turns out the installer used the previous 29 year old wiring when upgrading to the new system. Apparently, this a common problem when replacing garage door openers. No warranty credit. Suggestion: When replacing units, replace the wiring and warranty the work. It is a minimal cost item and only takes a few minutes to accomplish. It will also improve customer relations. Both of the service techs were courteous, qualified and efficient.
- Jim Mcwilliams
Cary, NC
Had used Precision just over a year ago to replace rollers , bearing plates, etc. on my garage door that was 15 years old. They were quick to reply to my call for service and technician Scotty explained options to me. At that time the motor was still working fine, but went out on me late yesterday afternoon. I called this morning and they gave me a time of 12-4 this afternoon. Tim McRae called earlier but I was at Physical Therapy and returned his call and he was here at 1:30 and explained that the motor needed replacing andwhat would be involved with getting a new one installed today and estimates. After my agreement he got to work right and had me set up by 3:00. A very polite, professional young man and had everything cleaned up and working. Thank you, Tim
- Kay Wilcox
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Great job from Alex getting a broken belt drive opened fixed. He explained some options, and we discussed the pros & cons of each. I appreciate him being straightforward with no "hard sell". Also glad that he was able to make the fix on the same day. Two thumbs up !
- Chirs S.