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about Precision Garage Door
Precision Garage Door of Raleighhas received 1634 reviews, averaging 4.89 Stars:
Chapel Hill, NC
,
Very clean fast and professional
- Brian Mitchell
Product:
Raleigh, NC
Precision Door Repair has been our go to for garage door updates. The spring on our garage door system broke and Precision Door Service came the same day to repair it. Greg Gray did a great job on the repair, was courteous, and on time. Highly recommend!
- Helen M.
Holly Springs, NC
RICHARD McCANN...YOU ARE FORTUATE TO HAVE HIM IN YOUR EMPLOYMENT
- Donald Traynor
Product:
Chapel Hill, NC
EXCELLENT HELP AND NOT TALK OVER MY HEAD. DID GOOD JOB OF TRYING TO GET ME TO OK A JOB -further than I called for--will consider as Brandon did good job of explaining, though $1300 is alot. Will call again when in need.
- Hank Lesesne
Wilson, NC
From first telephone contact with precision door to job being completed job well done. They actually came out and measured the door unlike the others I contacted. The others just wanted to know size of door by taking my word. At each appointment time the guys called to state that they were in enroute. They all semed to be knowledgeable about their work and friendly. I having limited tools and skills I am more than pleased with job. Maybe I should get an application and become a team player.
- Shawn Eakins
Carrboro, NC
Greg did an excellent job for the spring replacement.
- Thomas Mccown
Durham, NC
We had an early visit to address an on-going issue with our garage door from Michael Ottoman this morning. He is always on top of what is happening when we have had a door that is not working properly and we appreciate his expertise in resolving it quickly. He gave us some good advice for maintenance and resolved the problem and i still got to work on time. Thanks Michael. Good job. !!!!
- Diane Morizio
Durham, NC
Excellent service as usual. Problem solved by competent representative. Thank you.
- Margaret Miller
Raleigh, NC
I would give zero if I could. Quoted $1995 to replace springs and other components. When I asked to just replace springs he said the parts alone would be $1000. So having just replaced springs in our other house for $200 I said we would investigate before going forward Called Wayne Dalton who quoted $560 for upgraded springs with 5 year warranty. The moral of this story is run from Precision.
- Caaaandra Miller
Raleigh, NC
We have used Precision previously and were very satisfied with their work! Their technician Devon was friendly, efficient and even called to come early!!
- Cheryl Difiore
Durham, NC
Very satisfied. Knowledgeable and thoroughly professional and extremely competent repair tech.
- Mark Rinaldi
Clayton, NC
Thomas Botts has great customer service skills. Great technician. Great attitude. He is Upfront and honest and will address any concerns you have immediately. Highly recommend him for any sales or corporate positions in the company.
- Marlon Robinson
Product:
Raleigh, NC
Excellent experience. Technician arrived on time, was very courteous and professional. Job was completed as promised. I will use them again when I need garage door work done.
- Dan Davis
Rougemont, NC
Great Service!
- Gail Clower
Product:
Raleigh, NC
I could not get out of my garage and Precision responded very quickly to replace springs, and also for a follow-up visit to check balance. Scotty was extremely knowledgeable. He and his partner were very professional and courteous, and I will call them again if needed.
- James Hamel
Cary, NC
Previous service and I purchased my current garage door from them. Only reason I didn't give them a 5 star rating is my repair order was not completed on the first 2 occasions because of a "computer glitch". On the 3rd try I got a repair tech. Gray did an excellent job and explained & showed me everything he was doing.
- Robert Lebowsky
Chapel Hill, NC
Chris was super: knowlegeable, efficient, professional. He arrived a bit early, which was good, after calling ahead. He proceeded to explain everything clearly and install all the new things so that they work exceedingly well.
- Richard Cole
Raleigh, NC
Justin, showed up on time. Did a detailed description of what needed to be done. Plus gave us other options to discuss. Since the opener was over 16 years old, instead of putting a band aid on it we decided to completely replace it. We could not be happier. Justin made this work and decision seamless. I would 100% recommend using Precision. In this day and age when customer service seems to be lacking. Other companies should mimic what Precision does and it would lead to a good deal more business and fully satisfied customers.
- Tom D
Product:
Durham, NC
Evan was awesome….courteous and thorough
- Kevin Burton
Clayton, NC
They were able to come out one hour after I called for service. Tim (our technician) was efficient and took care of our garage door repair right away. Excellent service!
- Laura Kunkel
Durham, NC
Our technician was excellent. He explained all issues associated with our garage door and explained why the repairs that he recommended were necessary. He completed the work efficiently and effectively. He also went above and beyond by helping us set up the garage door app. I think that he might have been the best repairman/technician that I have ever worked with. Thanks very much to you and to Precision.
- Timothy Coggins
Product:
Willow Spring, NC
My repair was done professionally, efficiently and at a fair price! I’m glad I went with y’all. Even chatted some baseball with the service technician! Would recommend.
- Danny Lin
Cary, NC
Mr. McCann arrived shortly after he call, inspected the door and proceeded to fix it and it worked great. We appreciated his politeness and professionalism. Will definitely continue with Precision Doors in the future.
- Marget Wall
Chapel Hill, NC
Greg Gray was my technician. He explained all my options and answered all of my questions. He did efficient network, resolved the problem and left the area as it was before. He was very pleasant and capable.
- Pam Hoover
Raleigh, NC
Jaxson and his associate were fantastic. Their customer service was impeccable and professional. I cannot be happier with my new door. It’s so quiet. YAY!!!!!
- Jen Boles
Durham, NC
Outstanding Service and excellent technician. Tim arrived immediately on Friday morning after we logged a service call the night before. He was professional, efficient and thorough. Got us operational in less than 2 hours. Definitely will call on this organization again and for Tim! Thanks much!
- David Newell
Durham, NC
Superb staff! Quality door! Reasonable priced! One could not ask for a better combination. Precision was the first company I called and after the consultation I felt confident in their product and had no need to search any further. Kudos to there web site. It was filled with plenty of information and I was fully prepared when the consultation occurred.
- Carlton G.
Pittsboro, NC
From initial contact to the time technician Timothy McRae arrived was about an hour...unbelievably quick. Right from the start Timothy was courteous and professional. He diagnosed the problem within minutes and patiently explained repair options. Once I decided on a best course of action for our needs and budget, he began work. I was pleasantly surprised he had all needed items on board his truck (btw a very professional rig). It quickly became obvious he has in-depth job knowledge and is well trained. There was not a single wasted motion or moment during execution of the repair. His demeanor was professional, extremely pleasant and customer oriented. As I was curious about some of the technical aspects of work performed, he explained and satisfied all curiosities. To top it all off, he performed a thorough explanation of the new system and programmed the exterior wall remote and vehicle remotes within what seemed like seconds. From past experience, it would have taken us several hours and perhaps a few phone call to accomplish. The professionalism of Timothy and quality of work performed exceeded all expectations. I will strongly recommend Precision Garage Door Service to friends and neighbors. Thank you, Timothy...
- Ilija Lukic
Cary, NC
Appreciated the expertise and quality of installation. The work scope was thorough and we look forward to a renewed garage door opener assembly.
- Danny LaBelle
Product:
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
It was a pleasure to watch a highly skilled professional walk through a step-by-step analysis of the situation and develop a step-by-step plan to make the necessary repairs and adjustments to resolve all the problems. Even more exciting was to realize that every necessary item for each of the many problems was on the truck or in his tool kit. In the old navy this would definitely qualify for a BRAVO - ZULU award.
- Sanky Blanton