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Read what people are saying
about Precision Garage Door

Precision Garage Door of Raleigh
has received 2235 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician Richard Sanchez delivered excellent service, demonstrating his experience in garage repairs. He thoroughly explained the necessary repairs and shared helpful maintenance tips.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

One call, same day service in a Saturday, good communication leading to the arrival time, and Evan was awesome. Showed me the issues, gave me options, easy and personal service.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!

Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was able to get a technician on the same day as I called for an appointment. The technician (Scotty Johnson), was the epitome of professionalism. He explained my problem, offered a choice of solutions and thoroughly explained what those solutions entailed as well as costs. He completed the work in his estimated time and did a superb job. He then explained what he had done and how to operate the equipment installed. He was a model for other service organization employees.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!

Scotty Johnson Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Page Ellison came out and gave me an estimate. He was so helpful and professional! He helped me pick out exactly what I needed. I will definitely recommend your company in the future!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful feedback. We appreciate you sharing with us at Precision Garage Door Service! Have a lovely weekend and reach out if you need anything!

Page Ellison Service Provided:
Garage Door Repair

Product:
Garage Doors

Door Estimator: Page Ellison
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service from start to finish Evan was A+ on handling all aspects, replacing my motor and refurbishing garage door like brand new.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful feedback. We appreciate you sharing with us at Precision Garage Door Service! Have a lovely weekend and reach out if you need anything!

Evan Kopel Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton did my repair and was a pleasure to work with. He was on time, assessed the problem quickly, offered several repair options and did the work expertly. I'm very satisfied and will use Precision again.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and rating! We appreciate your kindness and support. We're always here for you and yours. Reach out to our Precision Garage Door Service team for anything!

John Patton Service Provided:
Broken Garage Door Spring Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door Company, who istalled two beautiful garage doors last year, and came out to my home promptly when I called to report that one door, having been giving me fits with opening and closing over a couple of weeks, suddenly through-off a piece attached to the metal framework. That’s when I called the company and they responded the next day. When does THAT ever happen?! Evan, the technician who arrived to put all back in order, quickly saw the problem and solved it, while teaching me a few things about the doors. He was excellant — personable, friendly and perservered to arrive in heavy rain, being stalled on the highway behind three traffic accidents. I couldn’t have asked for a more responsible and excellant response to someone as clueless about mechanical things as I am! Thank you, Evan and Precision Garage Doors!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and rating! We appreciate your kindness and support. We're always here for you and yours. Reach out to our Precision Garage Door Service team for anything!

Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I’m called this morning to look at an issue I had with one of my garage doors. Precision came out right away to address the issue. Gave me some advice for continued maintenance and corrected the issue in a happy and friendly manner.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and rating! We appreciate your kindness and support. We're always here for you and yours. Reach out to our Precision Garage Door Service team for anything!

Aaron Sweet Service Provided:
Garage Door Repair

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Aaron was great. He was polite, professional, and gave a detailed breakdown of the different options available. The work was completed with in a couple of hours. Over all it was a great experience!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful review, shout-out and feedback! We appreciate you sharing with our Precision Garage Door Service team. Have a lovely day ahead and reach out if you need anything else! Thanks again!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt arrival with advanced notice. Andy was great explaining my options and showing me where my door also needed work due to it's age. All products offered in a replacement of opener were shown to me with their prices and features. Andy is a great salesman; HAHAHA!! Work area was clean when he finished. My ONLY complaint is that the prices are high! Have'nt had to have this type of work done in a long time; wow, how things have gone up. Thank you for your prompt reply to needing an appointment, And yes, I would recommend your company!

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the great shout-out, review and rating. We appreciate your kind words, thoughtful feedback and insight. We are always here for you and yours! Reach out if you need anything further from our Precision Garage Door Service team. We are more than happy to help you with your garage door needs. Thanks again!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed with Richard Sanchez who did a great job in recommending several options for replacement of our 30-year-old garage door opener. He was very efficient in installing the new unit and in explaining how it works. I appreciated his patience in helping us get everything set up on our phone. It is now working great. He also spent time explaining to us how to perform regular maintenance. I would recommend him and Precision Garage Door Service.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the great shout-out, review and rating. We appreciate your kind words, thoughtful feedback and insight. We are always here for you and yours! Reach out if you need anything further from our Precision Garage Door Service team. We are more than happy to help you with your garage door needs. Thanks again!

Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had been a repeat customer so called Precision to fix my broken door spring. The technician was pleasant but the pricing was very high. Had to pay $95 to say ‘no thanks’ to the quote and had work performed by another local company for 60% of the Precision quote (which included much larger springs and both bearings).

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous review and rating. We appreciate your kind words, thoughtful feedback and insight. We are always here for you and yours! Reach out if you need anything further from our Precision Garage Door Service team. We are more than happy to help you with your garage door needs. Thanks again!

Aaron Sweet Service Provided:
Broken Garage Door Spring Repair

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Edward Morales was our tech. He was courteous, prompt, and thorough, and showed us all the ins and outs of the garage system. He was wonderful to work with!

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous review and rating. We appreciate your kind words, thoughtful feedback and insight. We are always here for you and yours! Reach out if you need anything further from our Precision Garage Door Service team. We are more than happy to help you with your garage door needs. Thanks again!

Service Provided:
Garage Door Opener Install

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez provided excellent service

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous review and rating. We appreciate your kind words, thoughtful feedback and insight. We are always here for you and yours! Reach out if you need anything further from our Precision Garage Door Service team. We are more than happy to help you with your garage door needs. Thanks again!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was very pleasant. We will see to give final results when the project is complete.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous review and rating. We appreciate your kind words, thoughtful feedback and insight. We are always here for you and yours! Reach out if you need anything further from our Precision Garage Door Service team. We are more than happy to help you with your garage door needs. Thanks again!

John Lefevre Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Estimator: John Lefevre
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would highly recommend Precision for any garage service. I was able to schedule an appointment last minute (next day) online, which was great! The tech, Evan Kopel arrived on time. He was very knowledgeable and walked me through several options to replace my garage motor and rollers/hinges. We even discussed payment options without being pushy. He was so nice and easy to work with! I will definitely be a repeat customer! Thank you Evan for all your patience with me!

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous review and rating. We appreciate your kind words, thoughtful feedback and insight. We are always here for you and yours! Reach out if you need anything further from our Precision Garage Door Service team. We are more than happy to help you with your garage door needs. Thanks again!

Evan Kopel Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a great experience with Precision Garage Door. Gary was the technician and he knocked it out of the park. Replaced a key panel that had seen better days, fine-tuned my motor so it’s running smooth and quiet, and gave me a few pro tips I genuinely appreciated (not the upsell kind, actual helpful advice). Fast, respectful, and knew his stuff. Felt like someone I’d call again in a heartbeat. Highly recommend.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!

Greg Gray Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Couldn’t be happier with the quality, customer service and explanations I received today from Aaron. If your garage door needs some TLC, use this company. You won’t regret it.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We replaced our existing garage door about 2 years ago, using Precision. We were very satisfied with the results then and have not add any trouble until just a few days ago. Precision made an appointment for early the very next day, Andy, the technician arrived prompted at the scheduled time, listened to my explanation of the problem, and quickly made some minor adjustments that fixed the problem. He patiently explained what he did and why it should fix the problem. He waited while I walked through several tests to confirm things were now working properly. I am a very satisfied and happy customer.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!

Andy Maynard Service Provided:
Garage Door Opener Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast response. Technician Greg Gray was on time, explained everything perfectly, was efficient in his work and obviously knew his trade exceptionally well. Greg was a perfect ‘face’ to represent Precision.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time Professional efficient

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!

Tim McRae Service Provided:
Garage Door Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was very knowledgeable and exact. He explained in detail everything he did and gave the reason he was doing it. Totally satisfied with his service call!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!

Richard Sanchez Service Provided:
Garage Door Opener Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a new garage door installed by Precision a few years ago. I am very pleased to say that it functioned perfectly. We had an incident where someone backed into the door causing damage and I called Precision. An individual named Evan came out the same day I called. There is no question that Evan was experienced. He did an absolute EXCEPTIONAL job and I appreciated his professionalism and knowledge. Needless to say, I would recommend Precision Garage door to anyone who was in need of repair or a new garage door.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous shout-out and review. We love seeing this, are truly grateful for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you! Have a wonderful week ahead.

Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Evan and Richard were prompt, knowledgeable, and did a great job.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous shout-out and review. We love seeing this, are truly grateful for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you! Have a wonderful week ahead.

Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service! Very prompt on arrival time. Excellent knowledge of service requested Excellent communication with me and presented all options available. Would request him for next service visit.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous shout-out and review. We love seeing this, are truly grateful for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you! Have a wonderful week ahead.

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garrett from Precision did a fantastic job upgrading my garage door opener. He answered all my questions up front, completed the work efficiently, and quickly responded when I had a question the next day.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous shout-out and review. We love to see this and hear these words. Thank you so much for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you!

Garrett Yeager Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy was so pleasant. He was knowledgeable, efficient and did the job well. This is the second time I've used Precision. Over a year ago, Jon Holbrook did an excellent job installing new hardware. This year, for routine maintenance, Andy proved to be yet another outstanding employee. Years ago, I used another garage company. The difference in training (skill, diagnostics and social ease) between these two companies was so apparent. I've been impressed by Precision and would recommend them to anyone.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Of all days, Mother's Day for my garage spring to break. I initially dreaded making a call to get any type of service on Mother's Day, but was so happy when Richard McCann was able to come out same day in such a short amount of time. Richard was quickly able to assess the area of concern, along with the full explanation of some solid options. Richard was a great listener extremely professional never pressuring me in any way. Richard answered all of my questions with such kindness and compassion. After deciding on a plan Richard was quick to get to work. This was my first experience contacting a company to service my garage and I am so relieved that I got Richard and you will feel the same way. Should I have a need in the future, Richard will be the only technician I request what an absolute gem thank you Richard PGDS is lucky to have you.

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A Response from: Ashley Gammon, General Manager

Wonderful!! Thank you so much for the full picture details on your experience with our team, Richard and crew. Thanks for the wonderfully kind shout-out! We hope and are glad you had a great Mothers Day! Wishing you the best from our team to yours. Have a great week!

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision Garage Door Service because of their excellent reviews online! It was very easy to schedule an appt and describe the issues I was having. John Patton was my technician and he was very professional and knowledgeable! He was able to identify the problems and offered several solutions with pricing differences. Ended up needing new springs and also got new rollers. Discovered the motor was also burned out unfortunately for me. He explained everything in detail but let the final decision be mine which I respected. He was fast but very thorough! He was also patient with me when helping me download the “My Q” app and walked me through every step. Highly recommend him and this company! Top notch!!!!!

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous shout-out and review. We love seeing this, are truly grateful for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you! Have a wonderful week ahead.

John Patton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door was broken and would not open. I schedule on-line at 10pm and the technician (Evan) arrived at 815am the next morning. The door was repaired and in 'new' operating condition by 1030am. Fantastic service! Thanks

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous shout-out and review. We love seeing this, are truly grateful for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you! Have a wonderful week ahead.

Evan Kopel Service Provided:
Garage Door Repair

Product:
Springs

Technician: Evan Kopel
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Raleigh Area (919) 500-5059
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Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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300 Dominion Drive
Suite 201

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Office: (919) 230-6000
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