4.9 1 2 3 4 5 11,007 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 207

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is widely praised across the Triangle for fast response, professional technicians, and dependable garage door repairs and installations. Customers frequently mention same-day or next-day scheduling, clear explanations of repair options, and work that leaves doors running smoother, quieter, and more reliably. The strongest recurring sentiment is that the company is knowledgeable, courteous, and easy to work with, with many reviewers saying they would use Precision again and recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (207) Customers repeatedly praise the company for quick callbacks, same-day or next-day appointments, and fast arrival when garage doors need urgent help. Professionalism (198) Reviewers consistently describe the technicians and office staff as professional, courteous, polite, and respectful throughout the service experience. Expertise (184) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose problems clearly while explaining what is needed in understandable terms. Communication (166) Many reviews highlight clear explanations, arrival updates, option breakdowns, and follow-through that help customers understand the work being done. Speed (152) Customers often mention that repairs and installations are completed quickly, sometimes within an hour or the same day. Workmanship (150) Reviewers praise the quality of the repair and installation work, often saying doors, openers, springs, and related parts were fixed correctly and working better than before. Friendliness (145) Technicians are often described as friendly, pleasant, personable, and easy to talk to, which contributes to a strong service experience. Booking Experience (92) Customers appreciate the easy online booking process and the ability to schedule service conveniently, including after-hours or weekend requests. Trustworthiness (88) Reviews regularly mention honesty, no-pressure recommendations, and transparent options that make customers feel confident in the company’s advice.

Recent Reviews from Raleigh

Sara Meadows

Google 1 2 3 4 5
01/29/2024

Was really grateful for Scotty and his help with replacing our motor and springs on our garage door. Called to make appt and he came out within 1.5 hours and had repair completely done within 3 hours! He was professional, kind, and great to work with! Highly recommend!

Response from Ashley Gammon, General Manager Business Owner

We appreciate the kind words and the 5 star review. Thank you Sara.

Service: General repairs & installation

Marilyn Lewis

Google 1 2 3 4 5
01/29/2024

Please note that Michael Ottosen just finished our garage door opener installation and did an excellent job. In addition he was meticulous, professional, and friendly. I will definitely use Precision again.

Response from Ashley Gammon, General Manager Business Owner

We are happy to hear that Michael exceeded your expectations. Thank you for the review.

Service: General repairs & installation

John Blackwell

Google 1 2 3 4 5
Cary, NC 01/29/2024

Had a great experience with Andy Maynard. He was professional and very pleasant to deal with.

Response from Ashley Gammon, General Manager Business Owner

We are happy to hear that Andy got you taken care of. Thanks for the review and rating.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Ralph Liebelt

Google 1 2 3 4 5
01/29/2024

Lucas and his team did a great job with installation of our two doors. Very thorough and quick. Spent time explaining everything and made sure all the electronics were set up correctly including our Homelite car openers. GREAT job! And th doors are very quiet compared to our old ones. Solid construction. Ver pleased.

Response from Ashley Gammon, General Manager Business Owner

Glad to hear you are pleased with the installation. Thank you for the review and 5 star rating.

Service: General repairs & installation

Renika Kenan

Google 1 2 3 4 5
Angier, NC 01/29/2024

Michael provided great service. I appreciate the quickness of his service and experience in explaining the new system.

Response from Ashley Gammon, General Manager Business Owner

Thank you Renika for the review and 5 star rating.

Service: General repairs & installation

Sam Wooten

Google 1 2 3 4 5
Cary, NC 01/29/2024

Michael diagnosed the garage door opener problem. He replaced the the the motor, safety unit, center rail, adjusted tension of the springs, programmed the remotes. He did not leave until he made sure that I knew how to program my smartphone to open/close the door. I was very pleased with this this repair.

Response from Ashley Gammon, General Manager Business Owner

Thank you Sam for the review and rating, we appreciate you being a customer.

Service: General repairs & installation

Charles Faulkner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/29/2024

Service tech Richard McCann did a superb job. Conducted a thorough inspection Accurately defined the problem and described the solution Efficiently made the repairs I would definitely recommend your company to a friend.

Service: Garage Door Repair

Product: Garage Door Opener

Ed Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/29/2024

We are very pleased with the service we received from Precision Door today. Devon Culver was the technician and he was awesome. Very efficient, did a great job and was very pleasant. Thank you very much!!!

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Sara M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 01/29/2024

Was really grateful for Scotty and his help with replacing our motor and springs on our garage door. Called to make appt and he came out within 1.5 hours and had repair completely done within 3 hours! He was professional, kind, and great to work with! Highly recommend

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Product: Garage Door Opener

Sirus Chitsaz

Google 1 2 3 4 5
Raleigh, NC 01/29/2024

Excellent service from start to finish. Technician to phone calls from the office, all beyond the call of duty. Will go back to them always.

Response from Ashley Gammon, General Manager Business Owner

Great to hear that our service department met your expectations. We appreciate the review and rating.

Service: General repairs & installation

Mike Holsinger

Google 1 2 3 4 5
Apex, NC 01/28/2024

Michael Ottosen reviewed our options and when we decided what to do he got the work done quickly. It’s never any fun spending money on a garage door repair, but we got fair value for the price

Response from Ashley Gammon, General Manager Business Owner

Awesome to hear that you had a good experience with Michael. Thank you for the review and rating.

Service: General repairs & installation

Tracy Biehn

Google 1 2 3 4 5
01/28/2024

Chris C came to our home on Sunday. We are extremely satisfied with the service he provided us. He was very informative, highly skilled, upfront, and honest. We appreciated how efficient, attentive, and proactive he was during the time he serviced our garage. He went the extra mile. We are grateful for the work he did on a Sunday. Precision Overhead Garage Door Service is highly recommended. Very reasonable prices. It is a plus that they do not charge a weekend service fee, which was a pleasant surprise when we called customer service to schedule the appointment since our garage door spring broke. The customer service representative who helped us schedule the appointment was very nice and extremely helpful. Thank you very much.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Chris is truly an asset to have on our team! We look forward to working with you again in the future.

Service: General repairs & installation

robertsbm01

Google 1 2 3 4 5
01/28/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 star rating you left us.

Service: General repairs & installation

David Votypka

Google 1 2 3 4 5
Raleigh, NC 01/28/2024

Greg Gray came by to fix an issue with the door not closing, and on short notice in the evening. Very friendly, professional, and resolved the issue without charge due to him identifying some things that should have been done differently during the original install. Thanks Greg!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us.

Service: General repairs & installation

03clarkkent03

Google 1 2 3 4 5
01/27/2024

I am a person who sincerely appreciates good service , which nowadays, seems to be extremely rare. I can tell you that when my garage door stopped working on Friday I was not happy thinking "What a way to start the weekend." I called Precision after a recommendation from my neighbor about an hour after it stopped working. They scheduled me for next day and I am happy to say everything my neighbor said was true. They were professional, knowledgeable, and fast. Saturday morning Richard M. called me and let me know he was on his way and when he arrived he took the care of the problem getting my door fixed before Noon. He took time to show me what was wrong with my old door spring and told me how to maintain my new one. I am USAF veteran and they do have discount for us. These guys are legit and I am glad to have called them. I really appreciate the service.

Response from Ashley Gammon, General Manager Business Owner

We’d just like to thank you for taking the time to write this review about your experience. Every bit of feedback like this does so much to help show that we strive for five-star service on every call. Thank you for your business!

Service: General repairs & installation

John Marshall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Zebulon, NC 01/27/2024

Scott was very professional and knowledgeable. Took care of our needs expeditiously. Thank you again for your service.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Rollers

Gorran Farrow

Google 1 2 3 4 5
Raleigh, NC 01/27/2024

Greg did an awesome job! Gave my garage door system a much needed makeover.

Response from Ashley Gammon, General Manager Business Owner

Thanks Gorran - glad to hear you had a 5 star experience with us.

Service: General repairs & installation

Stephanie Sullivan

Google 1 2 3 4 5
01/27/2024

Response from Ashley Gammon, General Manager Business Owner

We appreciate the 5 star rating. Thank you Stephanie.

Service: General repairs & installation

Greg Rochelle

Google 1 2 3 4 5
Durham, NC 01/27/2024

Excellent!! Friendly service

Response from Ashley Gammon, General Manager Business Owner

Thanks Greg - glad to hear you had a 5 star experience with us.

Service: General repairs & installation

Corey Whitlock

Google 1 2 3 4 5
Raleigh, NC 01/27/2024

Scotty J is extremely professional and knowledgeable. Presented me with options at different prices to repair my garage door and completed the job efficiently. 10/10 will use again!

Response from Ashley Gammon, General Manager Business Owner

Thanks Corey - glad to hear you had a 5 star experience with Scotty.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

mmackinnon88

Google 1 2 3 4 5
01/27/2024

Andy was punctual with appointment. He was very kind and explained every question I had with detail. He was a top notch guy and even helped with setting up the app for the garage. Great job Andy !

Response from Ashley Gammon, General Manager Business Owner

It is great to hear that you had a 5 star experience with us. Thank you for the review.

Service: General repairs & installation

Shaun Lemmon

Google 1 2 3 4 5
Apex, NC 01/26/2024

Andy did a great job. Highly recommend him @Precision Garage Door Services. Replaced the springs, cables, and rollers.

Response from Ashley Gammon, General Manager Business Owner

We appreciate your feedback on Andy. Thank you for the review and 5 star rating.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Tina Cown

Google 1 2 3 4 5
01/26/2024

Excellent service with Scotty Johnson he did a great job

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with Scotty.

Service: General repairs & installation

Tina Cown

Google 1 2 3 4 5
01/26/2024

We had a great experience with Scotty Johnson with Precision Garage door was very informative and went over everything.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us.

Service: General repairs & installation

Steve Roesser

Google 1 2 3 4 5
Raleigh, NC 01/26/2024

Mike Ottosen is the man. Quality experience

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with Michaels service.

Service: General repairs & installation

William Harrington

Google 1 2 3 4 5
01/26/2024

Garage door broke door early morning. They came in a very quick timely manner. The installer Richard was very knowledgeable, fixed and improved the garage. They did an amazing job!!

Response from Ashley Gammon, General Manager Business Owner

It is great to see reviews like this about our team. Thank you William for the review and 5 star rating.

Service: General repairs & installation

Timothy Strauman

Google 1 2 3 4 5
Durham, NC 01/26/2024

Greg was absolutely terrific! It was a super cold evening and he got here quickly and took care of everything just right. I could not have asked for a better outcome. He was very professional, very cordial, and I would trust him again. I will certainly let my friends and family know about the excellent service he provided.

Response from Ashley Gammon, General Manager Business Owner

It is great to see reviews like this about our team. Thank you for the review and 5 star rating.

Service: General repairs & installation

ED Moss

Google 1 2 3 4 5
Apex, NC 01/26/2024

Michael Ottosen was my service tech to work on my garage door. He got here with in 2 min of his scheduled time. He listened to what I thought the problem was and what was going on. Then proceeded to locate the the combination of events that effected the door performance. I had cable problems and internal board level failure. My 23yr old door was worn out. I decided to upgrade to a belt driven system. Two and a half hours from door bell ring to clean up I had a new belt drive opener. I can't give enough stars for Michael's performance. Thank you.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Please call anytime you need us.

Service: General repairs & installation

Ramon Gomez

Google 1 2 3 4 5
01/26/2024

Great overall experience. The technicians were very professional. They explained everything in easy to understand terminology for the average homeowner with less to no experience of the process. Responsive and responsible team. Everything went smoothly and as planned. Above all, prices were reasonable and technician helped to ensure we stayed within budget without compromising our desires.

Response from Ashley Gammon, General Manager Business Owner

We’d just like to thank you for taking the time to write this review about your experience. Every bit of feedback like this does so much to help show that we strive for five-star service on every call.

Service: General repairs & installation

harry dodson

Google 1 2 3 4 5
01/25/2024

PrecisionDoorTriangle completed a new garage door installation & it was perfection from start to finish! Thanks to you for making this a great experience!

Response from Ashley Gammon, General Manager Business Owner

It's always great to hear that our team met your expectations. We appreciate the review and 5 star rating.

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502