Garage Door Repair in Raleigh, NC - Page 368

Lynn Kingsland

Aaron came out today to fix our garage door. Early, professional and did not try to sell us everything including the kitchen sink. Would not consider using anyone else for the job.

Chip Wooten

Aaron did an excellent job in diagnosing our issues. I would recommend this company to anyone that has garage door problems. Great service!

Doc Gibbs

Great Experience--had home inspection need several garage door repairs- Cliff Of Precision Door Service arrived and very quickly and professionally fixed all of my issues. Very Good experience. Recommend them anytime! Bob Gibbs

Denise McLeod

Got home today and put the car in the garage and the header spring broke. Of course I didn't realize this until the next time I went to open the door, which was after 3 in the afternoon. Called Precision Door and got an appointment for the same day! Cliff got here at 7, an hour earlier than my scheduled appointment, and not only was able to get the garage door open, but did a complete overhaul on my door and was up and running in less than an hour. Awesome!!! Love this company!

David Nichols

Have had two problems with my garage door and both times Precision has done a great job solving the problem quickly and economically. The most recent incident was when our door bell and garage door stopped working all of a sudden and rather than just jumping on replacing our garage door opener, the servicer figured out that the problem was a newly installed wireless door bell at a neighbor's house that was blocking our frequency. Great experience.

Francis Jackson

Cliff did a super good job--would recomend this company.

David Schindler

Aaron responded to our request to service and lubricate our double garage door. Based on his expert opinion, we selected the Precision Door Rebuild package. By combining all the pieces of this package, we saved over $100.00 ! ! The service was fast and expertly done. Great job Aaron and Precision Door

Rod Morton

Cliff Waddell arrived as scheduled, provided excellent advice about our garage door repair needs, and provided a quote on the spot. When I called back to schedule the service, he arranged for a technician to perform the work the same day.

MARTIN WRONA

Cliff was a great technition and honest as well I would not hesitate to recemend him anytime.

Lisa Norwood

The technican Aaron was extremely professional and courteous in completeing the task of repairing our garage door.

Gary Chris

They were very responsive and repaired the spring quickly, efficiently, and courteously. However, the price is very high and they strongly recommend additional services which increase the cost. I recommend getting multiple quotes.

Josh Whitham

Aaron arrived promptly, diagnosed the problem quickly, gave us a couple options to fix the problem. Excellent service overall.

Ann Gray

Cliff carried out the repair and tune up very efficiently. He called ahead to say he would be early for the appointment. Precision Door also offered same day repair which was great. Highly recommend them.

Al Soulier

The technician, Cliff, did a great job working to fix my garage door opener. Will definitely recommend Precision Door for repair work!

Mark Pace

Aaron and Cody were on time, very efficient, and patient. I would recommend this company again with no hesitation.

Carol Waugh

Amazingly wonderful! Polite and quick service.

D Hess

These guys are straight up. I've used them on three occasions and they deliver expertise in their field at a fair price. Can't ask for more than that. My house is 26 years old and they are stretching quite a bit of life out of an old garage door.

Jerome Harrison

I had Precision come out a while back for a broken spring, drums/cables, and rollers. We were in a hurry to get it resolved so I didn't call around for estimates. The technician was nice and the work performed was good, but the price was on the high side. The owner, Susan, did an excellent job of following up and explained that all my parts had a lifetime warranty which is what differentiates them from others, but also draws a higher price. If you're shopping for the best deal, then get multiple estimates.

A England

We had some very old garage doors with the old springs that looked like they were from Noah's ark - they were loud and very scary! I called on a Saturday morning and Cliff came out that same day and gave us a quote for new doors. The customer service was wonderful, from the time we made the first call to the time the doors were installed. The two man crew were very tidy and we can't tell how happy we are with the new doors - we feel safe again!

Ann Seward

Called Precision Door on Memorial Day to request service for a broken spring.They were not only open but Cliff arrived within 2 hours of my call to fix the door. Thanks for the great service!!

Martha Chapman

Fast service - great service person! I will call them again! And I will need them no doubt. He made sure everything was working and explained what happened, but I know that I will be calling him again in the not too distant future for a new system. And I will call them - they did a great job for me!

Sandra DeMaria (Sandi B.)

Precision Door Service, came out here quickly and technician, Cliff was timely and very knowledgable. He fixed the few problems I was having with my garage doors in an efficient manner and made sure all keypads and receivers were properly coded. It was refreshing to work with a professional who didn't mind explaining things to a chick!! Great work!

s downs

Outstanding service at a great price!

Christy Dunn

Cliff took complete care of us with quick response to our problem and provided a solution which was economical and ensured long-term reliability. His professionalism and thorough attention to our needs were refreshing. We have used Precision Door for maintenance and repair throughout the years, always pleased with each experience.

NC Man

Their website promises upfront quote - NO SURPRSES. I called them for my door that had come off tracks. The tech quoted me $150 for repair & $75 for service call. I had a coupon for free service call. So he decided to up the price. It was $150-200 next, Then he apparently found a broken part so it was $350-400 now. Garage door parts are very visible & if there is a broken part, an experienced tech can see immediately & that should have been included in the initial quote. I believe he lied to extort more out of me. The final bill was another surprise at $421. Not only that after doing the repair he wanted an additional $59 for tuning to check that the door is working properly & safely. He said, else he could not test the door. That infuriated me & I put my foot down at that point. . It would be like a car garage that charged you for changing the brake pads, but then demands extra money to test the safety of those brakes. In fairness to the company, they called me within 12 hours after I posted a complaint & they refunded the disputed amount. However I am posting this here because they did not seem to see that the tech had acted improperly & also because the company charges between 600% to 1200% markup on parts & that is OK with them. Just beware!!!

Madelyne Rush

Fantastic service. Cliff W was our technician, out same day as guaranteed. He fixed issues created by the original door installer - Garage Door Doctor, was reasonable, accepted our coupon (thanks ValPak), friendly and fast. Thanks, Precision!

S Schammel

I was satisfied with the service. Although, very dissatisfied with the amount changed. I installed a high-end LiftMaster Secure+ opener because the old opener was 21 years old and having problems. I obtained the new opener from my brother-in-law's independent garage door company, out of state. I removed the old unit, replaced it with new, replaced old sensors and ran all new wires for the secure+ sensors. It was 99.9% complete. I spent a couple of hours trying to get the door's LIMIT's to set, although was unable to do so. I even used Facetime to obtain assistance from my brother-in-law. He was unable to determine what was wrong. While it was a thorn in my side, I went outside for help. Precision door offered a coupon for $39.95 service call. Spoke to inside sales and scheduled appt. Although, I was informed that I may (if needed) have to pay for parts and labor. There were no parts needed and the technician was there a total of 42 minutes. Some of the time was used to check other things like rollers, track, springs, as well as the door itself, and the time necessary to fill out the paperwork. My, 25 year-old, Daughter was there to grant the technician access and make payment. She paid with a pre-signed personal check. I was charged the$ 39.95 for the service call plus $150.00 for a total of $189.95 for the technician to adjust the door limits, replace the 2 end-covers (5 small screws each), and the motor cover (4 screws). The invoice read: "INSTALL NEW OPENER" $150.00. I could not believe it. I spoke with the inside rep. She called me back, left messages, and checked with the technician. I really thought she understood that the opener was already 99.9% installed. The technician said there was more to do that just setting the limits. Yes, he was correct... he had to replace 14 screws. I guess I learned a lesson; I should have been there to say, "You cannot be serious about this price." Live and learn. But remember, one unhappy customer, discredits 10 that are satisfied. –end-

Swanson Samsonite

If you want to pay for someone to tell you you need a new $500+ door opener then call these guys. I paid a service fee just to have a guy come by and without even taking a look at the opener say it needs replaced. I could also have it 'rebuilt' for the same price as a new garage door opener would have been w/ any other company. Had another company take a look today and the guy fixed the garage door opener in 5 minutes, no rebuild or new motor was needed. Don't be fooled by these guys and don't pay a service fee, they WILL NOT fix your door, they're just in the business of selling you a new opener whether it's fixable or not.