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about Precision Garage Door
Precision Garage Door of Raleighhas received 1849 reviews, averaging 4.89 Stars:
Pittsboro, NC
Angier, NC
I am 100% satisfied with the whole process, and with every person from the company, especially the installer.
- Helga Bergemann
Youngsville, NC
Our garage door opener broke (aluminum tore at the end of the track) and was immobilized. We called after hours on Monday night and explained the situation and that we wanted to repair and if necessary, replace everything worn out (all but the door itself) due to the age. Brandon came out Tuesday morning and performed an assessment and provided all options, from minimal repair to make it operational, to replacing all worn components - except the door itself. We wanted to have another 9 years of problem free usage, so we opted for replacing all worn parts including the opener. With the supply chain problems everywhere, I'd figured we'd be waiting a week at least to get all the parts needed, but I was ecstatic to hear Brandon say he made sure he loaded the truck up in the morning and already had all the new parts needed already in the truck! He worked quickly and efficiently installing the parts including a new opener, springs, and a more solid track for our heavy 20 foot door. He made sure we programmed the outside keypad and made sure we were happy with all the work he'd done. Brandon was very friendly, knowledgeable, and helpful throughout the whole visit including, explaining the new opener features and functionality. We would definitely call Brandon and Precision again if we ever have any garage door issues! Thanks Brandon!
- C. Habeeb
Product:
Durham, NC
Andrew Bentley did a fantastic job on the removal of my old garage door and installation of the new one. Everything looks and works great and he went the extra mile to show me all the features and functions
- John Merrill
Product:
Creedmoor, NC
Excellent service and fast. They did end up having to replace a few parts that were not in estimate, which cost more money.
- Tim Manns
Product:
Morrisville, NC
Paul was prompt, knowledgeable, friendly & overall a great experience/guy. … highly recommended
- Janet Kaumeyer
Product:
Durham, NC
Scott Johnson did a great job. Well pleased. Got the job done the first time. Another satisfied customer.
- Harold Tyndall
Raleigh, NC
Excellent
- Jerry Root
Fuquay Varina, NC
My install couldn't have been better. Shane is a likable guy that did the installation without a hitch. We really needed it done because our garage contents were exposed due the my daughter taking out the original door by bad driving. John Lefevere wrote up the order. He is a great representative of Precision Doors as well. (I left another review but keep getting prompted to leave a review.)
- Louis E Mauget
Raleigh, NC
A spring broke in our door and we called them at 9 pm at night and they were onsite the next afternoon to repair it. Good service and responsiveness.
- David New
Apex, NC
Precision Garage Door solved my problem of a brokenspring. The people who represent the company were courteous, professional and helpful.
- Algen Carter
Holly Springs, NC
Richard was very personable. Explained problem. Fixed!
- Ella Royall
Rolesville, NC
Excellent service.
- Charles Hawkins
Fuquay Varina, NC
Their service is as good as their website says! They were here within an hour because they were nearby. Fixed in a matter of minutes by a pleasant and professional employee. You get what you pay for!
- Lynne Nelson
Cary, NC
Paul was very good
- Allen Joseph
Product:
Cary, NC
Richard was great and explained my issues/educated me on the garage door. Highly recommend
- Jeremy King
Cary, NC
Scotty Johnson quickly identified the problem and recommended replacement of the garage door opener. Installed it, checked out the system and left in about an hour. Good work.
- Howard Lem
Raleigh, NC
Paul’s customer service was awesome!
- Rita Gray
Willow Spring, NC
These guys were great. I was in a little sticker shock at first but once I was explained what I originally had and what I needed I totally understood. Love the warranty too. Tim was very knowledgeable and quick to knock it out . Answered any question I had.
- Darren Martiano
Wake Forest, NC
I was in need of repair on my garage door track and Paul came out when he was scheduled, explained everything that he was going to do thoroughly, and completed the task in a short amount of time. Very thankful for his efficient work.
- Kevin Meese
Product:
Youngsville, NC
Paul came out and did a great job. Our 20 year old door needed a rebuild. He took us through each step and when finished it sounded like a new door.
- Toni Bilotta
Raleigh, NC
Was pleased with the prompt service. Paul, the service technician, was professional, knowledgeable and did a nice job. Would not hesitate to call them again.
- Jerry C
Product:
Fuquay Varina, NC
Precision garage door service staff were very professional, courteous and helpful. They completed the work in a timely manner and cleaned up after themselves. They did a great job and my new garage door looks great!
- Renee Jackson
Raleigh, NC
Our installers did a GREAT JOB
- Chris Cooper
Chapel Hill, NC
Scotty was on time ,direct, and honest …His advice saved me approx $300.00 …I could not ask more of customer service technician…,
- Charles Price
Durham, NC
Jon was very knowledgeable and personable. I would highly recommend Jon and Precision Garage Door Service.
- Tracy Kochis
Product:
Durham, NC
While I appreciate an advance call from a technician telling me how I should just replace the garage door keypad myself and save some money, clearly that isn’t something I felt comfortable doing. Hence why I called you all in the first place. If a customer doesn’t take you up on the offer of just ‘doing it themselves’ the first or second time, it probably doesn’t make sense to state it a third and fourth time; just adding to the frustration. In the end, yes it was fixed the day I called; hence the three stars. But based on this interaction, I would not recommend this company.
- Bethany Butti
Thank you so much for providing feedback about your experience and bringing this to our attention. This isn't something we instruct our technicians to do unless the customer initiates the conversation. We have had a very lengthy conversation with Paul and used this as a teaching example for the rest of the employees. We appreciate you choosing Precision and please know if we can help in the future, we are here for you. You will certainly not have this kind of interaction again with one of our employees.
Product:
Cary, NC
Greg was very professional and very knowledgeable about the system.
- Larry Snead
Clayton, NC
Greg was very knowledgeable about his work and did a fantastic job!
- Micheal Coates
Garner, NC
Great service and attention provided by Richard McCann who worked on the garage door.
- Robert Gettings
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Great Service
- Billy Waller