Garage Door Repair in Raleigh, NC - Page 39

Rebecca Q.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garrett was very punctual, courteous and informative throughout the replacement process. He made sure I was aware of what was needed prior to making the repairs. He kept me updated during the process and was knowledgeable about what my garage door needed to function properly.

Joan Orourke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision before and was pleased so I called them to help with the new issue. Evan came on time - calling me when he was on his way which is very helpful - and a service I very much appreciate. He assessed the situation, found the problem and fixed it. He was very patient and kind explaining things to me and answering my many questions about troubleshooting problems . He was polite and a pleasure to work with. I give him a 5+ star recommendation. Thank you! Please do not use my name - use "a very satisfied customer"

Roger Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door was heavy and jammed shut when the tensioner spring failed, causing my vehicle to be trapped. This created a big inconvenience, if not a bit of an emergency, for me. Precision Garage Door Service was chosen after contacting the original company that installed my garage door system. Original installer only had a voicemail for response. Since they had a large service coverage over the Triangle area, I then called Precision, who answered with a live person and set up a repair visit for the following day. The responding technician, Garrett Yeager, promptly came out during the assigned time slot and had my system repaired and upgraded in a very short time. My garage door system now runs much better and more quietly! Excellent Job by Garrett !! --- Many Thanks, Roger Brown

David Jennings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Greg Gray did a great job repairing our garage door; he was super knowledgeable and courteous. Thanks!

David S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. The technician, Chris C., was early and finished ahead of projected time. Did not try to up sale. Provided options and corrected my issues. Bailed me out by fixing on a Sunday. This is my second service call with firm. They are very professional and would gladly call them again.

Sally Delmastro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had Devon come by and did a great job. Did repair on Garage door and found spring needed to be replaced on inspection.

Farra Khan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Evan was very thorough and knowledgeable. He explained the problem and also showed me exactly what was wrong so that I would have a clear understanding of the work he will perform. In addition, he was very professional. Thank you, Evan!

Britney Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had the pleasure of working with Greg Gray recently, and I can confidently say that the service provided was nothing short of exceptional. From the moment he arrived, Greg demonstrated professionalism, expertise, and a genuine commitment to ensuring that my needs were met. Greg went above and beyond in every aspect of the job. Not only did he efficiently diagnose and fix the issue, but he also took the time to explain the problem and the solution in a way that was easy to understand. This level of communication was incredibly reassuring and showed a dedication to customer satisfaction that is rare to find. What truly sets Greg apart is the extra effort he put into the job. He didn't just address the immediate problem but also conducted a thorough inspection to ensure everything was in top shape, preventing future issues before they could arise. This proactive approach saved me time and potential headaches down the road. Moreover, Greg's friendly and courteous demeanor made the entire experience pleasant. He was respectful of my home. It's clear that he takes great pride in his work, and it certainly shows in the results. I highly recommend Greg Gray. He is a true professional who delivers outstanding service with a smile. Thank you, Greg, for your hard work and dedication.

Happy Customer in Cary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Richard McCann did a great job with diagnosing and immediately fixing a problem we had with our one-year old garage door. The track had become too tight and we noticed the door malfunction on three occasions along with new noises. Richard went above and beyond the requested repair so that our door is whisper quiet and running very smoothly. Richard has excellent communication skills, is very patient, courteous and a pleasure to work with. We are very glad that we have worked with this company for more than a decade and we will continue to use them indefinitely.

Joseph Zinnanti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The job was finished very quickly and professionally. I was very pleased.

Nick Stolzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, on-time, knowledgeable service by John at my home today. John was quick to assess my garage door issue, gave me multiple options and pricing of each, and was very courteous and personable to deal with. Definitely a great experience. Thank you for the excellent service John!

Jim Harshaw

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scottie did a great job for us. He is a very pleasant person and a pleasure to have around.

Rob Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Greg Gray is a fantastic technician. He was able to identify my problem immediately and come up with several solutions. We had him install all new parts, and now everything is working like new. I wouldn’t hesitate to recommend Greg and Precision Door Service.

Simon Stover

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Johnny was very knowledgeable and professional, courteous. He explained everything in detail and was easy to understand.

Frank Woody

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scotty and his associate... were professional, clearly knew what they were doing, pleasant to be around and deal with. What I have described here is not something I get to say often.

John Hipskind

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris did a fine job....called ahead of time to let me know he was on his way.....explained all my options...when finished reviewed what work was done and answered my questions. thank you!

Bill Salerno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Where do I begin…PGDS of Raleigh and the service technician John simply put is/was outstanding, professional, honest and efficient in resolving my broken garage door and giving me a better understanding on the health of my garage door. Something myself and many others out there by ignoring the door. I will never do that again they have won a customer for life!

Michael Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scotty and Garrett were quick and efficient. They explained my options and did not pressure me to take a more expensive option. They rate a 5 out of 5.

Felix Bloch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott arrived at the agreed upon time and fixed the problem in at most two minutes. If this particular problem (Genie code needed to be reset after batteries were changed) arises again, as it unfortunately certainly will, I will know how to deal with it myself so I can avoid the exorbitant service charge. Scott was friendly, efficient and polite.

Elbert Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician, Alex Glenn, called ahead and was on time. Was professional and thorough. Explained everything and was very helpful in setting up remote control and app for garage. Very satisfied. Represented the company with highest standards. Have him on my speed dial for any future issues.

Richard Todd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision replaced an old door opener just over a year ago and I recently had a small issue with a noisy chain. Scheduled my appointment for next day at 12pm and Thomas called to say he could be there earlier at 1115am. Thomas, my technician identified and corrected the problem and was done in 30 minutes. I would recommend Precision any time.

William poske

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, explained everything really well and was really courteous.

Juan S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great work! Evan was efficient and knows all the details of the operation and installation of the garage door opener. He was able to diagnose and solve our problem and install a new system. He came and did the installation the same day. Our door now moves smoothly. He was very professional and also programmed our remotes and assisted with the application. Precision was recommended by a family member and I am glad I called them.

Paul Kimes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very thorough, professional, timely, and detailed.

Dan Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called precision door. The came as promised, replaced a broken spring and offered advice on another door. Service person was very efficient, polite and friendly. Will definitely use there service in the future.

John Rivers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was truly impressed with the service I received from Precision Garage door Service. Called in the afternoon and had an appointment scheduled for the same afternoon. Technician actually arrived well ahead of schedule. Diagnosed the problem and presented the options to me. Service was exceptional & price I thought was reasonable. Technician setup the system and thoroughly explained everything. What was even more impressive is that the system displayed an error code - did not affect the operation. Instead of just saying don't worry about it and disappearing, when the technician worked with the manufacturer on the problem, following up with me daily on what was going on. Never felt out of the loop or abandoned. Problem is now solved.

Richard Schreiner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andy Maynard was efficient, knowledgeable and finished the job in a timely matter. So fa,r I am very satisfied with the results.

Mark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim did a great job and was quick

Mark McMahon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed by the professionalism and quality of service I received . My technician Tim was here within an hour or my call. He replaced my garage door springs and hardware and had my door working like new in no time.

Sally Fields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company was recommended to us by our cousin, Clyde Moore. We received same day service, from ‘Scotty’. He diagnosed our situation promptly. After the quote and ok to do the work, he worked very quickly and efficiently in completing the job.He was thorough in explaining any questions we had. We are thrilled to have car openings features, quiet opening and closing garage door plus new key pad access for the house. Thank you Scotty for a job well done!