4.9 1 2 3 4 5 10,977 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 69

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is viewed very positively across the Triangle service area, with customers consistently praising fast response times, same-day availability, and professional technicians who explain issues clearly and complete repairs efficiently. Reviewers also frequently highlight courteous communication, easy scheduling, thorough inspections, and high-quality repairs or installations that leave doors working smoother, quieter, and more reliably. Many customers mention helpful repair options, honest guidance, clean work areas, and strong follow-up, which together create a trusted, repeat-worthy service experience.

What Customers in Your Area Mention Most

Responsiveness (390) Customers repeatedly praise fast callbacks, same-day or next-day appointments, and quick arrival when a garage door issue is urgent. Professionalism (360) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (340) Customers frequently note that technicians are knowledgeable, diagnose problems quickly, and clearly explain what is wrong and how it will be fixed. Communication (315) Many reviews highlight clear explanations, advance ETA texts or calls, detailed walk-throughs, and helpful updates throughout the job. Speed (300) Customers regularly mention quick repairs and efficient service completion, often within an hour or the same day. Service (295) Reviewers praise the overall service experience, especially friendly staff, helpful phone support, and a customer-first approach from booking through completion. Workmanship (250) Customers describe the repair and installation work as high quality, thorough, and done correctly the first time. Trustworthiness (190) Reviewers often say the team is honest, straightforward, and does not pressure them into unnecessary work. Value (165) Many customers say the service was worth it, note fair or reasonable pricing in some cases, and appreciate transparent estimates or repair options.

Recent Reviews from Raleigh

Scott Shannon

Google 1 2 3 4 5

Great courteous and professional service from Scotty. The ability to replace a broken garage door opener on a Sunday with no additional cost is a plus!

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review. We appreciate your feedback and are glad to hear that you had a positive experience with us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Shelly Swanger

Google 1 2 3 4 5
12/15/2025

Aaron was absolutely wonderful! I work very late nights and he patiently waited for me to get downstairs to greet him for the early morning appointment. He was super friendly, quick and efficient! He even fixed my garage door opener and discovered the reason why it was malfunctioning! He absolutely, 100% went above and beyond. I would TOTALLY recommend Precision Garage Door service. And you definitely want to ask for Aaron; he loves his job and it shows!

Response from Ashley Gammon, General Manager Business Owner

Shelly, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team

Service: General repairs & installation

Robert Simeone

Google 1 2 3 4 5
Garner, NC 12/15/2025

Scotty Johnson was prompt and fixed the problem quickly. He was also very polite and professional. I reccomend Precision Garage Door to anyone who needs their garage door serviced.

Response from Ashley Gammon, General Manager Business Owner

Robert, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Jolie Mayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Andy did a great job and came very quickly which I really appreciate. The reason I gave only 3 stars was that the price seemed very high for what was done. When I called, they told me it would be a $95 diagnostic fee and if they had to do work, that fee would go toward the cost of the work done. The diagnostic feel included an inspection of our doors. I was fine with that. Turns out they only apply the service fee if the cost of the work is $250 or more. So it was $95 for the call plus $150 which is the minimum for any work done. They may have said that and I just missed it but either way, that seemed very high. I would have expected the $95 plus the difference between the $150 and would have been pleased. As it was, I felt a little bit deceived and taken advantage of. I would use them again as they do provide good service but would be more selective in what I use them for.

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Joe Ostrowsky

Google 1 2 3 4 5
12/15/2025

Glad we chose Precision Garage Door for our repair. Garage Door Technician John Patton was a pleasure to work. Knowedgable and provided detailed information with our specific garage, age, condition of springs, rollers, opener, etc. After receiving a few options including the replacment of our broken spring, it was an easy decision to get the full tune up as the system was close to 20 years old. What a difference after all was complete. Operation was smooth and so much quieter. Also love that they install Liftmaster Garage Door Openers along with the myQ automation. Works well with Amazon for secure package delivery.

Response from Ashley Gammon, General Manager Business Owner

We really appreciate you taking the time to leave us a review Joe. Thank you for the review and comments.

Service: General repairs & installation

Joseph Gambella

Google 1 2 3 4 5

The Customer Service is top notch. The Technician Richard diagnosed the problem right away. Highly recommend

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review. We appreciate your feedback and are glad to hear that you had a positive experience with us.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Dean Duran

Google 1 2 3 4 5
Raleigh, NC 12/15/2025

Scotty was great! Very knowledgeable and friendly in completing the repair and addressing my questions.

Response from Ashley Gammon, General Manager Business Owner

We appreciate your positive review, Dean! Thank you for your recommendation and we are glad to hear that you had a great experience with us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Greg Weiss

Google 1 2 3 4 5

Precision garage did a great job coming out fast to fix our garage doors. Scotty Johnson did a fantastic job trouble shooting the problem as well as giving all doors a nice tune up. Doors are nice and quiet coming up and down and gave me some maintenance tips

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage door consultation,General repairs & installation

Caitlin Weisz

Google 1 2 3 4 5
12/14/2025

Garrett Yeager was an amazing technician! We couldn’t be happier. If I could give him more than 5 stars I would - he really went above and beyond. We had a lot more work needed than was expected and he was empathetic when explaining the price and very clear about the work that needed to be done and why. He was timely and worked quickly and efficiently. Definitely an expert in his field. My kids kept popping up and interrupting and he was very kind to them. Time has passed since we got the work done (I’m submitting my review later than I intended) and everything is still perfect. Thank you so much!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback, Caitlin! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.

Service: General repairs & installation

Larry Zafran

Google 1 2 3 4 5
Cary, NC 12/14/2025

I've used Precision Garage Door on several occasions for various reasons. I'm very happy with the service. They pick up the phone right away, and communicate effectively. They have always sent a technician very quickly. The actual service is always done efficiently, and by a friendly person who explains everything. The management seems to be interested in having satisfied customers.

Response from Ashley Gammon, General Manager Business Owner

Thank you Larry for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Eddie Atkinson

Google 1 2 3 4 5
Raleigh, NC 12/13/2025

Technician showed up on time and quickly diagnosed and repaired my issue.

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision Garage Door Service, Eddie! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Donna Richards

Google 1 2 3 4 5
12/13/2025

Excellent service !

Response from Ashley Gammon, General Manager Business Owner

Donna, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team

Service: Garage door consultation

Erin Blanchard

Google 1 2 3 4 5

Evan came out to look at the issue that presented itself that day. He was very helpful and knowledgeable, explaining all of the bigger issues we had with the structure of our garage track system. I appreciated his willingness to explain things in major detail and answer all of our questions along the way.

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a review, Erin. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Wake Forest, NC team.

Evan Kopel

Technician: Evan Kopel

Service: Garage door consultation

Tim Smith

Google 1 2 3 4 5
12/13/2025

Garrett was knowledgeable, friendly and got the job done quickly. Plus he arrived same day!

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review. We appreciate your feedback and are glad to hear that you had a positive experience with us.

Service: General repairs & installation

Jeff Holden

Google 1 2 3 4 5

Ricky from Precision Garage Door installed a jack screw garage door opener at house. He has prrovided great service in the past! Super professional and transparent about what I can do to maintain the life of the garage door. Definitely recommend PGD!

Response from Ashley Gammon, General Manager Business Owner

We really appreciate you taking the time to leave us a review Jeff. Thank you for the review and comments.

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation,Customer support,General repairs & installation

donna richards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 12/13/2025

Evan Kopel is a really knowledgeable and very courteous technician! Thank you for having him come to service my garage door

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review, shout-out and rating. We love to hear feedback and seeing this provides us with feedback and clarity into your visit. Thank you for taking the time to share and truly support our business at Precision Garage Door Service. We appreciate you and yours! Thanks again!

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Opener Repair

Rodney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
12/13/2025

Scotty Johnson was our technician. He was very professional & informative. I would recommend him. Thanks

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review, shout-out and rating. We love to hear feedback and seeing this provides us with feedback and clarity into your visit. Thank you for taking the time to share and truly support our business at Precision Garage Door Service. We appreciate you and yours! Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Jeffrey Wood

Google 1 2 3 4 5
Wendell, NC 12/13/2025

Fantastic service - same day appointment with Evan showing up promptly, seeing the issue and getting it fixed. He explained everything along the way and gave me a quote ahead of time for the work. He was professional and polite to my daughter and the garage was spotless when he finished.

Response from Ashley Gammon, General Manager Business Owner

We really appreciate you taking the time to leave us a review Jeffrey. Thank you for the review and comments.

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Steven Maixner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service by a highly qualified, personable technician. Do give Evan Kopel a raise!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review, shout-out and rating. We love to hear feedback and seeing this provides us with feedback and clarity into your visit. Thank you for taking the time to share and truly support our business at Precision Garage Door Service. We appreciate you and yours! Thanks again!

Evan Kopel

Technician: Evan Kopel

Service: Broken Garage Door Spring Repair

Product: Springs

Rosalyn Katz

Google 1 2 3 4 5
12/13/2025

Response from Ashley Gammon, General Manager Business Owner

Rosalyn, so glad to hear you had a positive experience with our local Morrisville, NC team.

Service: Garage door consultation

Kathryn Sawyer

Google 1 2 3 4 5
12/13/2025

I definitely got taken advantage of and swindled with Precision Garage Door. On October 20 I had technician Andy come out and he did a tune up of our garage door, replaced 1 car clicker and replaced a keypad and the total was $640. I have gotten inspections and quotes from 2 other companies and their pricing for the same service are all $250 or less. He did say our garage motor is old. He never said that it seriously needs to be replaced, just simply gave me a quote. Less than 2 months later, clickers and keypad aren't working. The quote to replace the whole system from Precision was $1100. The quotes I have gotten from the other two companies are $745 and $856. Overall I'm very unhappy. In the moment I didn't realize how much I was overpaying. Will now always recommend AGAINST Precision.

Response from Ashley Gammon, General Manager Business Owner

Kathryn, we sincerely apologize for not meeting your expectations. We completely understand how frustrating it is to feel overcharged and to experience issues so soon after service. After reviewing your previous appointment, we see that several repair options were provided, starting at $260, with the highest option being a motor replacement. Your condition report indicated the motor was in poor condition, which is why Andy recommended a new motor at the time of service. While we cannot predict when equipment will fail, our goal is to educate on its current condition and provide options based on our recommendations. We’re truly sorry that your motor is now non-operational and understand how inconvenient this must be. As a gesture of goodwill, if you choose to work with us again, credit your service fee back towards the cost of the new motor, and provide priority scheduling to ensure your repair is completed as quickly as possible. Please reach out to us directly, we’d love the opportunity to make this right.

Service: General repairs & installation

Tim Prati

Google 1 2 3 4 5
Apex, NC 12/12/2025

Ricky Sanchez was great, communication and service were top notch. Thanks again

Response from Ashley Gammon, General Manager Business Owner

Thanks for taking the time to leave a positive review, Tim. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Raleigh, NC team.

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Anne McKnight

Google 1 2 3 4 5
Durham, NC 12/12/2025

Response from Ashley Gammon, General Manager Business Owner

Anne, we appreciate you taking the time to leave us a five star review. Thanks!

Scotty Johnson

Technician: Scotty Johnson

Service: Customer support

Odin Naderer

Google 1 2 3 4 5
12/12/2025

Scotty Johnson did an excellent job with our garage door repair. He arrived on time, explained the issues and completed the repair quickly. He also explained some basic maintenance to keep the door functioning properly. Great Job!

Response from Ashley Gammon, General Manager Business Owner

Thank you Odin for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.

Service: General repairs & installation

Laurie Richards

Google 1 2 3 4 5

Scotty was wonderful. He clearly knew his stuff and rapidly fixed everything.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback, Laurie! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Daniel Doran

Google 1 2 3 4 5
12/12/2025

These guys are awesome from the sales consultant to the guys who installed my new door they were a pleasure to work with.

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision Garage Door Service, Daniel! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

Service: General repairs & installation

Mary Banks Knechtle

Google 1 2 3 4 5

Richard Sanchez quickly assessed the problem, communicated it to us well and fixed it. Very professional and helpful. Our garage door is working better than ever. Thank you.

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision Garage Door Service, Mary! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation,Customer support

Rodney S

Google 1 2 3 4 5
12/11/2025

Scotty was great. He was super thorough and very professional and provided a quote with all the options and then executed flawlessly thank you Scotty.

Response from Ashley Gammon, General Manager Business Owner

Rodney, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team

Service: General repairs & installation

Sonya Harris

Google 1 2 3 4 5
Durham, NC 12/11/2025

The tech was tech was very professional and made sure that I had an understanding of the work he was doing

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.

Service: General repairs & installation

Charlie Degraffenriedt

Google 1 2 3 4 5
Creedmoor, NC 12/11/2025

Great job very nice guy

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a review, Charlie. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Raleigh, NC team.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

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Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502