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Read what people are saying
about Precision Garage Door

Precision Garage Door of Raleigh
has received 2156 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It is too early to write a review. I have to see if the garage doors work better and if so, for how long. I was very unhappily surprised by the bill, which was three times what I thought I had authorized. Mike, the Service Représentative was knowledgeable and answered my questions. He then recommended new ball bearings for one of the doors. I thought I had authorized $250 to be spent. My husband paid him and told me the bill was $700. That was for two doors ball bearings replacement and a tuneup. That is $450 more than what I expected and absolutely a budget killer. I am not happy. I should have required a written estimate prior to authorizing the work. He should have told us what the total estimated amount would be. Saying « I am not happy » is putting it mildly. Very mildly.

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A Response from: Tim Yeager

Thank you for taking the time to leave a review and for your business. We appreciate you taking our call to discuss pricing questions and what we can do to make this correct. We apologize for the inconvenience but we are happy we could make it right by providing you with a partial refund as we discussed on the call. We always strive for every customer to feel like they received 5 star service with every call we go on and we are sorry we missed the mark with you. Please let us know if we can assist you in the future with any door needs.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My mother referred me to precision door after being very pleased having her garage door and motor replaced. I had to have my motor replaced and I’m very impressed that not only was Uri on time but he was professional courteous and completed everything very quickly. He walked me through the itemize list and the instructions on how to program everything. I am absolutely 100% satisfied and will only use precision doors from now on. Thank you for an excellent job

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A Response from: Tim Yeager

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and please tell your mother we appreciate the recommendation. We look forward to working with you for many years to come!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

the tech was excellent and very professional person. thanks again

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A Response from: Tim Yeager

We are so pleased to see that you received five star service from Scotty. Thank you for your business and please let us know if we can help you in the future.

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have had several people look at our problem garage doors in our new home, and nobody was able to make them functional until Andy. He responded quickly and was knowledgeable and courteous. We highly recommend Andy at Precision!

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A Response from: Tim Yeager

Thank you for taking the time to share this positive rating! We will make sure to share this with Andy and let him know to keep up the amazing work. We appreciate your business and if we can help in the future, please don't hesitate to call.

Andy Maynard Service Provided:
Garage Door Repair

Product:
Springs

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision in the past. Great service. Same day appointment. I called at 11 that my door was not closing and service tech was here at 5

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A Response from: Tim Yeager

Thank you for trusting us with your business again. We are so glad you called and that we were able to take care of your garage door needs. Please let us know if we can help in the future.

Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had issue with garage door laser, which wasn't working, so we could only close door using a forced close. Our technician, Greg Gray, was awesome! We got same day service, he had replacement parts in his truck, and he took time to fix a poor laser mount situation, which the original home builders screwed up. My wife and I will continue to use Precision!!

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A Response from: Tim Yeager

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for trusting our company, we appreciate your business. We look forward to working with you in the future if you need us.

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Uli was very professional

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A Response from: Tim Yeager

Thank you, we appreciate your business and the five star review!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty did an outstanding job to dis my garage door problems. He was totally professional and worked extra hours to get the entire job done

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A Response from: Tim Yeager

Thank you so much for this great 5-star review. Scotty is a valued team member and we love seeing how satisfied you are with the service he provided. We really appreciate your business and are here to help in the future when needed.

Scotty Johnson Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your service was very prompt and efficient. Thank you.

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A Response from: Tim Yeager

We are so happy to see how satisfied you are with the quick service provided by Greg, he is great! Thank you for your business and the five star review. Please call us if we can help you in the future.

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found your company by google. Greg did a great job repairing my garage door. He used all the proper guidelines for this virus. He was professional and friendly.

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A Response from: Tim Yeager

Thank you so much for taking the time to share your experience. Greg is a great employee and we take pride in knowing you are happy with the service he provided. We appreciate your business and we hope you stay safe and healthy!

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nice work and explaination his woo.

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A Response from: Tim Yeager

We appreicate your business and you taking the time to leave a review. Please let us know if we can help in the future.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Provided same day service. Mike was quick and explained the repair to me in detail. Would highly recommend.

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A Response from: Tim Yeager

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called today and Mike Grove was sent out and he arrived by 2 PM. I am blown away by the speed with which Precision Door responded to my needs. I was not expecting same day service! I was quite impressed with Mike, his knowledge and his skill and speed in repairing my garage door. Being a realtor, I will certainly be recommending Mike as well as Precision Door to all of my clients!

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A Response from: Tim Yeager

Seeing that you had a 5-Star experience is the best thing we could hope for! Thank you for taking the time to share your experience. We are so glad to see how happy you are with the service Mike provided, he is a great employee. We appreicate your business and look forward to serving you for many years to come!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks, Andy was great! He explained all of our options clearly, and professionally. We are now back up, and operating. Thanks Andy!

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A Response from: Tim Yeager

We really appreciate you taking the time to share your experience with us. Andy is a valued employee and we love seeing how happy you are with the service he provided. We appreicate your business and look forward to working with you in the future if the need arises.

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Why garage door spring broke for the 2nd time and they were here in a matter of a few hours. Heavy duty spring replaced and I went ahead and changed out the door opener that had been in since day one (almost 20 yrs). Job well done. I would highly recommend them for all your garage door needs. Thanks

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A Response from: Tim Yeager

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime, just give us a call.

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was a pleasure working with Andy. Andy was on time and as a matter of fact, he was 39+ minutes ahead of schedule. Andy analyzed our garage door problems and explained our options very clearly. We would highly recommend this company to anyone.

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A Response from: Tim Yeager

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company. Andy is a valued team member and we are happy to see how pleased you are with the service he provided. If we can help in the future, please let us know.

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door was not working. Just needed to have a lock installed. In less than an hour. My garage door could open and close, new rollers help in open and close quieter. A lot less than I thought it would be. Exceeded expectation. Professional and great customer service.

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A Response from: Tim Yeager

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for your business and we look forward to serving you for many years to come!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with the respect & the service of the tech. Second to none

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A Response from: Tim Yeager

Thank you so much for your 5-star review! We will share this with Uri and let him know to keep up the good work, he is a great employee. We appreciate your business and are here anytime you need us in the future.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dr. Josephus C. Brown The technician - Mike Grove - was professional and very knowledgeable. He made suggestions for service which was actually needed and overdue. Prices were reasonable too. Thank you!

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A Response from: Tim Yeager

Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. We appreciate your business and if we can assist you in the future, please don't hesitate to call.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent professionalism and expertise!

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A Response from: Tim Yeager

Thanks for the 5-star review. Our team is thrilled that you’re happy with the service you received. We appreciate your business very much and we are always here if you need help in the future.

Greg Gray Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very friendly and helpful

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A Response from: Tim Yeager

Thank you, we appreciate your business and the five star review!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service. Same day service. Greg our repair specialist was very knowledgeable and friendly. We are very pleased with our experience .

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A Response from: Tim Yeager

Thank you for sharing your experience with our company and Greg, he is great! We love seeing how pleased you are with the service you received. If we can help in the future, please let us know. We appreciate your business and the five star review!

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

See previous comments...

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A Response from: Tim Yeager

Thank you for your business and the five star review!

Greg Gray Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From quote to finished install was about a week! Very professional process. They replaced everything (opened, tracks, doors, even the weatherstripping seals outside). No upselling, just service. New doors look great and function much quieter and smoother than the old, outdated units that were there! Thanks for the great value and service.

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A Response from: Tim Yeager

It was our pleasure, thank you for your business and the five star review! We hope you enjoy your new doors and openers for many years. Please don't hesitate to call if we can help in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great work & did it with a sense of ur!

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A Response from: Tim Yeager

Awesome to hear, so glad we could help. We appreciate your business and the five star review!

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a 2 door garage and had the center post removed and had the building contractor pit in new lvl supports and redo everything. He recommended Precision Door as the best garage door outfit to go with. Everything went flawless from the original quote, on time when they said they would do the work right until a perfect install. The door and the opener is so quiet you done even know the door is opening or closing. Clean up was impeccable. You wouldn’t know anyone was here. Right down to the stripped wire was picked up. Precision Door is the only way to go.

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A Response from: Tim Yeager

Great feedback, thank you so much for your business! We love seeing that your whole experience with our company was flawless. Please thank your contractor for the recommendation and we hope you enjoy your new door and opener for years to come. If we can help in the future, please let us know.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a spring break and knew I also needed my door serviced and was considering upgrading from my noisy chain drive operator. Scotty arrived on time and was very professional and courteous. He explained every detail of what he recommended and why. He took time to see if I had any questions and completed the job perfectly. I couldn’t be happier with his work and the new operator. I purchased the Lift Master 8550WLB DC BATTERY B/U BELT DRIVE WIFI. Even though it was a bit pricey I feel I definitely received top notch service and a top of the line operator. I highly recommend Precision Garage Door Service.

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A Response from: Tim Yeager

Thank you so much for the recommendation and five star review. We love seeing that Scotty provided you with five star service. We hope you enjoy your new opener. Please let us know if we can assist you in the future, we appreciate your business!

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson is a straight-forward, honest and efficient professional. He knows his stuff and leaves you with a confidence you look for in a service provider. I ask for him personally when we need garage door service!

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A Response from: Tim Yeager

Thank you so much for the kind words, we will certainly pass them on to Scotty. He is a great employee and represents the service that we strive for all of our customers to experience. We appreciate your business very much and please let us know if we can assist you in the future.

Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg is great!

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A Response from: Tim Yeager

Thank you, we agree! Greg is a great employee and we are so happy he could help with your door needs. We appreciate your business very much!

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

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A Response from: Tim Yeager

Thank you, we appreciate your business and the five star review!

Service Provided:
Garage Door Repair

Product:
Rollers

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Raleigh Area (919) 500-5059
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