Garage Door Repair Reviews in Raleigh (Page 76)

Paul is an exceptional member of your team He has a great way of servicing the customer Was truly impressed with his knowledge and skill and his commitment to serving the needs of the customer Most importantly appreciate his integrity

- Jim Kalmer

Scotty was awesome!

- Candy Chance

Great job!

- Sandra Carringer

Door is great. Installation was great. Prices were great. However, a small problem with bottom seal revealed serious problems with customer service. I must have called 5-6 times. I was promised callbacks which didn’t happen, given appt times which didn’t happen, before a technician finally came and corrected issue in 5 minutes. That kind of customer service does not get return customers.

- Jerry Walker

Parker was terrific- he had our door working right away. We were very pleased.

- Anne marie Schauman

Thank you Greg for taking care of my garage door problem (belt was worn out). You were pleasant, knowledgeable and efficient-just what we needed. Thanks again for your help.

- Farrell Kennedy

Wow big surprise when our old door crashed after 35 years. A call to Precision was met with prompt courteous in home sale call and outstanding installation and follow up. Don’t know how they could have improved the experience. Will use for maintenance calls in the future.

- John Goad

Excellent and fast service. I’m very impressed with the results

- William Tucker

Nothing against the tech Mike who came out to install my new garage door opener but I would like to provide some feedback on the fact that the serial number decal given to me on the manual wasn't the correct one for registering the warranty. It would have been nice to have been told that and even nicer if the correct serial number was detailed somewhere other than on the actual opener under the light cover.

- Beverly C

Technician provided all options and explained what he would do and why He worked efficiently and was very professional

- Pat Edwards

Greg was absolutely outstanding in every way! Fast, focused, friendly and phenomenal technician! He deserves accolades and recognition!

- Hilda Ragland

The service was prompt (same day) and the service provider was knowledgeable and solved the problem quickly. This is who I will always call for anything garage door related.

- Ellen Brown

We were given some options and once agreed proceeded to install. Very satisfied Purchased springs, rollers, and new belt.

- Daniel Bivona

Greg was fantastic. Felt no pressure regarding deciding whether to replace/repair. Options were clearly explained. While a bit expensive, Greg completed the job quickly. Would definitely recommend Precision and Greg specifically.

- Matt Hensley

I discovered Precision from work done by Mike Grove for others in my neighborhood. Mike was exceptional. He was very helpful and attentive to resolve my issue, which he did so above my expectations. Initial interaction, he was eager to answer my questions while finishing up another job to understand my situation.

- J

Greg was on time - worked on both my keyless and panel board - fixed both problems quickly and professionally - was a delight to talk to and explained everything in layman’s term the problems that had occurred !!! I would highly recommend Greg to anyone with garage door problems in the future !!! Thanks again !!!

- Mark Strucko

The Precision technician, Scotty, was professional and expert, and he quickly diagnosed the problems and replaced the garage door opener. The new equipment is wonderful, really smooth and quiet.

- Diana R.

The service person was very polite and professional

- Steve Goodin

Andy did an awesome job of servicing my garage door and making recommendations for repair and maintenance. Great experience!

- Jason Smith

Excellent company , excellent repairman ... very surprised by the price.. shocked would be the better word. That doesn’t mean it’s wrong... it’s just a surprise about the cost .. I’ve been in the construction industry for 40 plus years ... and I’m wondering how people afford to live with pricing so out of touch with reality ... this includes all services ...

- George Duvall

Greg Gray was our technician and he was great. Excellent customer service and he made sure we were satisfied with his work. Highly recommend Precision and Greg Gray!

- Robert James

Very pleased with Precision! Communication was easy and prompt. All promised deadlines met or exceeded. Customer service was top notch. The installer Lucas F. was really great! He was efficient, had great attention to detail, and was really kind and helpful! 10/10 would recommend this company!

- Chris Postlewaite

Scotty was very prompt and professional and did an excellent job on explaining the problem!

- Yevone & john Lue

Paul was great!!!

- Pauline Carroll

Greg called ahead, showed up on time, and solved the problem quickly and efficiently.

- Greg Baldy

Mike Grove was the technician that worked with us. He was excellent across the board. Not only did he repair my torsion springs but my garage door is working better than before.

- Dwayne Smith

Scotty Johnson our service representative was very knowledgeable and corrected all issues. He explained why the issues existed and what was needed to correct them. I would recommend Scotty and Precision Doorf to any of my friends if they needed the service.

- Pat Loewy

We had to have "emergency service" on Sunday when our spring broke. Our rollers were 17 years old and giving out, too. Scotty came out to our house, ahead of schedule(!), to take care of things. He reviewed the various options to help us make a decision. He is extremely knowledgeable and performed the work in an efficient manner. He reprogrammed both vehicles, too. Our door now works great and is much quieter than before. Would highly recommend Scotty.

- Denny M

Scotty explained what happened and how to prevent it from happening again. He made me feel comfortable with choosing Precision for my emergency needs. I made the right choice. Thank you Precision ????

- Denise

They immediately responded. Very nice and quickly resolved the problem. Very affordable as well.

- Cindy Edwards