I was fully satisfied with the service that I received from technician Aaron Sweet who came to my house to inspect a problem with our old garage door. He located the problem right away and explained to me and my wife exactly what was wrong and what needed to be done to fix it. He took his time both inspecting our full garage door and explaining the work that needed to be done. When he worked up our work order he explained all costs and also asked if we qualified for any discounts such as for military or teachers. Aaron did a great job and I would recommend him and Precision based on his work.

- Michael Fonner

Hi there, thank you for the glorious 5-star rating and review! We appreciate the honest feedback and wonderful shout-out on our team and your experience. Thanks for sharing with our team at Precision Garage Door Service. Have a wonderful day!

Aaron Sweet, quickly identified the issue and clearly explained what was needed to fix it. Once the job was complete, he confirmed his diagnosis by showing me the faulty spring from our old equipment. I appreciate his professionalism and thoroughness—thank you for a job well done!

- James Newton

Hi there, thank you for the glorious 5-star rating and review! We appreciate the honest feedback and wonderful shout-out on our team and your experience. Thanks for sharing with our team at Precision Garage Door Service. Have a wonderful day!

The prompt and professional service was outstanding. I booked everything online and the communication was immediate. Aaron provided a great explanation of everything and did a great job with the repairs.

- Daniel Simons

Hi there, thank you for the glorious 5-star rating and review! We appreciate the honest feedback and wonderful shout-out on our team and your experience. Thanks for sharing with our team at Precision Garage Door Service. Have a wonderful day!

Great job! Quick and smooth. Arron is a super nice guy!!

- Keith Davis

Quick service. Technician was very helpful

- Connie Hoffmann

Hi there, thank you for the kind words, shout-out and feedback! We appreciate you sharing with our Precision Garage Door Service team. We are always here for your garage door needs. Thanks for sharing! Have a great week!

Telephone call into the office was answered quickly and courteously with same day schedule for repair. Work was done efficiently, neatly and all new equipment operation explained thoroughly. Top quality all the way around.

- Gene Carlone

This company deserves more than five stars!! The level of customer service and professionalism technician, Aaron Sweet, exhibited was outstanding! He was timely, knowledgeable, efficient and so friendly. I highly recommend Precision Garage Door Service of Raleigh!

- Katina Hargraves

My technician, Aaron Sweet, did an excellent job repairing my 24 year old garage door. The result is far better than I would have expected. Aaron was personable, knowledgable and eager to please.

- Gene Roberson

It started out strong with a quick response to my email inquiry and had someone at my house same day to check out some damage we incurred to one of our doors. Aaron showed up and inspected the damage and said he would work on a quote to replace the panel. While he was there, I also asked him about replacing panels on 3 of our detached garage doors, verbalized my wishes for window panels and he showed me some photos. I picked one that I liked and was pretty excited to have the work completed. He told me he would send the information to his guy and then text me with an update on a quote as soon as possible. I text him a couple days after his visit and didn't get a response... never heard from Precision again. After I was ghosted by Aaron, I called the previous company I had used for service (which he spoke poorly of) and they came out same day, repaired my door (without having to replace it as Aaron had suggested) and have already provided me with a quote for the work on the other 3 doors. All that to say, I was pretty disappointed in the lack of communication and service from a highly renowned business and kindly took my money elsewhere.

- Kelly

Wonderful to hear and see this review! Thank you for the thoughtful and kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Have a great week!

Aaron did a fantastic job!

- Penny Jones

Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!

I’m called this morning to look at an issue I had with one of my garage doors. Precision came out right away to address the issue. Gave me some advice for continued maintenance and corrected the issue in a happy and friendly manner.

- Paul Miller

Hi there, thank you for the wonderful review and rating! We appreciate your kindness and support. We're always here for you and yours. Reach out to our Precision Garage Door Service team for anything!

I had been a repeat customer so called Precision to fix my broken door spring. The technician was pleasant but the pricing was very high. Had to pay $95 to say ‘no thanks’ to the quote and had work performed by another local company for 60% of the Precision quote (which included much larger springs and both bearings).

- John Feeney

Hello! Thank you for the fabulous review and rating. We appreciate your kind words, thoughtful feedback and insight. We are always here for you and yours! Reach out if you need anything further from our Precision Garage Door Service team. We are more than happy to help you with your garage door needs. Thanks again!

Immediate appt. the next morning, totally positive experience. Aaron Sweet called first thing in the morning to confirm the appt. He evaluated the replacement situation and fixed the door quickly. He answered several of my questions and also stapled two wires to secure them in place. Overall was an unexpectedly pleasant experience. Thanks!

- Betty Packler

Hello! Thank you for the fabulous shout-out and review. We love seeing this, are truly grateful for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you! Have a wonderful week ahead.

Very responsive and helpful. Thanks

- tom rankin

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Aaron was a pleasure to work with. He showed up early and completed the work in short order. Very nice technical and communication skills.

- Coleman Harris

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Aaron Sweet was extremely courteous And professionaland I was so grateful he could come and fix the door of the day that it broke. I will definitely recommend precision garage door repair to my friends

- Pam Wheeler

Aaron S is that guy!!! I used Precision for a repair about a year ago. Yesterday, the bracket for the arm to raise the door broke off. Today Aaron quickly assessed the situation and told me what he was going to do in detail. He installed a stronger bracket but here's where the great service part came in... He checked the work done last year and determined the spring being used was not the correct one. He fixed the original issue I called for and then replaced the spring above the door. He apologized and explained since we were still under warranty on the prior repair that there would be no charge...he was in and out in about 30-45 minutes. He lubed the hinges, reinspected his work, and gave me some maintenance pointers. He was kind and knowledgeable. Precision has a repeat customer for sure. He could have upcharged me or left the bad spring cause it wasn't his problem...but he was honest and took care if the issue(s). Honesty and respect still exist. Thanks Aaron and Precision.

- Walter B

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Aaron was friendly, professional and knowledgeable. He gave me my different options and fixed my door quickly and the price is about what I would expect. I would definitely hire him again!

- Lauren H

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Your staff was helpful and nice. We have used this group since 2017 and were always happy with the results.

- John Zatti

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

The estimate was several times higher than an average from other companies in the area. The recommendation included a lot of unnecessary parts replacement. I paid $101.89 for the trip for nothing! Never use your service again!

- JP Peng

Thank you for the wonderful 5-star review and rating. We love to hear from you. Have a great week ahead and reach out if you need anything from our Precision Garage Door Service team!

Aaron Sweet was a nice person who knew his stuff. He could explain things well better than any professor or teacher I have had. Glad I understood what things were happening and why.

- Mark Patel

Hey there! Thank you so much for the awesome review. We value your business and feedback. We hope you have an amazing weekend!

The technician arrived on time. He had the needed parts on the truck and fixed the problem quickly. He was courteous and knew what he was doing.

- Isaac "Ike" Thomas

Thank you for the wonderful review! We appreciate the kind words and honest feedback. We truly appreciate you taking the time to share your experience with us. Have a great rest of your day!

A solid company

- Mike Geremina

Dear Mike, We truly appreciate your 5 star feedback! We appreciate having you as our customer! Warm regards,

Aaron was extremely knowledgeable about the garage door system we have installed and was quickly able to identify the multiple faults with the system. He was happy to talk through any questions/concerns I had and thoroughly explain what needs to be done to repair the unit.

- Davis

Davis, Thank you so very much for your feedback. We are grateful you took a moment to share your positive experience with us and our community. You have made our day with your review! Sincerely,

Aaron did a great job and is a professional technician.

- Neil Einhorn

Neil, We are so pleased to hear you received 5 star service from your technician. Your feedback makes our day and we will be sure Aaron receives the recognition he deserves. Kind regards,

Great experience servicing my garage door. Turned out to be a pretty simple fix and the tech (Aaron S.) was friendly and helpful.

- Mark LeBlanc

Dear Mark, We appreciate you choosing Precision Garage Door for your garage door needs. Thank you for sharing your experience with us, we're so happy to hear you were pleased with the services provided. We're happy to help you anytime! Sincerely,

My research included a Better Business Bureau search of this company where they have an impressive A+ rating. My expectations were exceeded from the start of my online chat about scheduling an appointment for garage door maintenance. I received an immediate response confirming they could assist with my maintenance request and was offered availability within two days. On the day of appointment the technician, Aaron Sweet, called to advise of his anticipated 45 minute arrival. I also received an email with Aaron's photo advising that he was on his way. I really appreciated that personal safety feature. Aaron was friendly and professional.He explained what the service appointment would entail. He said the garage door, springs and opener were in good condition and recommended two year inspections. He showed me that the rollers were worn. I asked for, and he gave me the replacement cost. He went a step further and also provided a total cost invoice prior to starting the work so that I would be completely informed. The inspection and work took less than 30 minutes. I confidently and highly recommend Precision Garage Door.

- Robin Davis

Thank you so much for your kind words, Robin It was our pleasure to serve you. We are thrilled that our technician was able to go above and beyond to meet your needs. We truly appreciate you taking the time to share your experience with Precision Garage Door. Thank you for choosing us! Kind regards, Precision Garage Door Service

My remotes stopped working but the wall still worked. I couldn’t reset my remotes but they wouldn’t open or close the garage door

- Robert Hetzell

Thank you for your 5 star review, Robert! We appreciate having you as our customer! Regards,

The service was impeccable.

- Steven Drysdale

Steven, You have made our day at Precision Garage Door with your 5 star review and feedback! Thank you so very much! Regards,