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Reviews for Michael Ottosen
Christine Gordon
I had a fantastic experience with Precision Overhead Garage Doors! My solid wood double door started having a huge crack of daylight and the metal brackets were starting to warp and fall off. Then the rollers started coming off. Michael came out and diagnosed the problem. He told me all the options to fix or replace the door and didn’t try to upsell me on anything I didn’t need. I decided to go with repairing the door because I really like the solid wood. Michael kept me up to date on when the special parts would come in (my door required commercial grade springs). On the day of installation, Richard did a fantastic job installing everything and making the door look as good as new. He even programmed my car buttons to work with the new motor. Everyone I dealt with was very professional and really knew their craft. Highly recommend!
Reviews like this make our day! Thank you for giving us 5 stars, Christine! We are so glad to hear that you’re satisfied with the service you received from Michael and the Precision Garage Door of Raleigh team. We know how important your garage door is to your home’s security and functionality, and it makes us happy to know that we could help. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service
Service: General repairs & installation
Lionel Randolph Jr
Michael was professional and his work was appreciated.
Hey there, thank you for the wonderful review and kind words. We love to hear this and see this! Thank you for the rave review and shout-out. We are always here for you and yours at Precision Garage Door Service. Have a great weekend!
Service: General repairs & installation
Victor Mastacouris
Michael was great and very insightful.
Thank you for the 5 stars and glad that Michael provided great service, Victor! Warm regards, Yani Yough Precision Garage Door Service Raleigh
Service: General repairs & installation
Jonathan Stiber
Excellent service from Michael
Hey there, thank you for the wonderful review and kind words. We love to hear this and see this! Thank you for the rave review and shout-out. We are always here for you and yours at Precision Garage Door Service. Have a great weekend!
Service: General repairs & installation
David Shannon
Michael Ottonsen did a great job for us!
Thank you for the 5 stars and we're glad Michael did a great job, David! Warm regards, Yani Yough Precision Garage Door Service Raleigh
Service: General repairs & installation
Frank Bobbitt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This company has always provided superior service.
Service: Garage Door Repair
Paul McNutt
Michael Ottosen was my service Tech. Very knowledgeable and courteous. Quick response time to get my garage door back operational
Thank you for sharing your feedback about our team, Paul! We're so glad our tech earned 5 stars! We sincerely appreciate you taking the time to tell us about your experience with Precision Garage Door of Raleigh. It was a pleasure serving you! Kind regards, Yani Yough Precision Garage Door Service
Service: General repairs & installation
Rafael Agostini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Michael Ottosen did a great job serving our garage door. The torsion spring and belt rail were broken. Michael arrived on time, explained the issues well, and provided me with options to consider the cost and longevity of the parts. The reapair was completed in a timeline maner with no disruption on my work schedule.
Service: Broken Garage Door Spring Repair
Maureen Livolsi
Michael Ottosen
Thank you for the 5 stars, Maureen! Warm regards, Yani Yough Precision Garage Door Service Raleigh
Service: General repairs & installation
Tricia Tharpe
Michael Ottosen was very professional, polite and efficient. Great job!
Thank you for the 5 stars and feedback, Tricia! Warm regards, Yani Yough Precision Garage Door Service Raleigh
Service: General repairs & installation
Tiffany Quick
Michael Ottosen was great to work with today. He explained everything in detail and adjusted my garage door as needed. Now it opens and closes like new!
Thank you, Tiffany, for the 5-star review! We are thrilled to hear that you are happy with our service. Best Regards, Atiya Massey Precision Garage Door
Service: General repairs & installation
Paul DeMarco
Michael came out and was able to fix my garage door incredibly fast. I will absolutely be recommending him to anyone I know who needs an emergency repair!
Thank you for sharing your experience with us and for giving us 5 stars, Paul! We're so glad Michael was able to provide you with excellent service and that you're satisfied with our service.. The Precision Garage Door of Raleigh team is always happy to help! It was a pleasure serving you! Kind regards, Yani Yough Precision Garage Door Service
Service: General repairs & installation
Shaunesi Davis
Michael Ottosen was great today. I had issue with garage not working. Call Precision they were able to help. Michael was very knowledgeable and efficient. He told me it would take an hour to fix the my problem. He was done in less than an hour. Very professional. We definitely use again. Thank you Michael and Precision.
Shaunesi, Thank you for this glowing review of your garage door service experience with Michael and the Precision Garage Door of Raleigh (Morrisville) team! Our team strives to provide the best experience for each customer they meet, they will be thrilled to know how pleased you were with their hard work. Best regards, Stephanie Thompson Precision Garage Door of Raleigh (Morrisville)
Service: General repairs & installation
Lane Golden
Michael Ottosen was terrific.
Lane, Michael will be delighted with your 5-star rating and positive feedback of your experience! Thank you for the opportunity to have served your needs! Best regards, Stephanie Thompson Precision Garage Door of Raleigh Morrisville
Service: General repairs & installation
Dave Gospodarek
Very professional and fixed problem very quickly.
Dave, Thank you so much for this awesome 5-star review of your experience! Thank you for the opportunity! Regards, Stephanie Thompson Precision Garage Door
Service: General repairs & installation
Ricky Reid
Thank you so very much for rating your garage door service experience 5-stars, we really appreciate it! Regards, Stephanie Thompson Precision Garage Door
Service: General repairs & installation
Mike Agostinacchio
Michael ottosen did a great job
Thank you for the 5-star review, Mike! We value your feedback and can’t wait to serve you again. Kind regards, Donya S Precision Garage Door Service Raleigh (Morrisville)
Service: General repairs & installation
Maurice Evans
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Michael Ottosen was assigned to repair my broken spring and various other issues. He was very polite and professional. I was a service Manager for 25 years with a IT company and i only wish that I had this kind of talent and courtesy working for me. He as friendly and took charge of fixing the broken spring as well as the shaft bearing. He also replace the door bottom weather strip. While the price was higher than I had anticipated, all in all, I am satisfied that I now have a very dependable and quite garage door again.
Service: Broken Garage Door Spring Repair
Norman Tuomi
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We were able to get same day service, the parts needed were on the truck, and the service person was excellent.
Service: Garage Door Repair
Michelle Scott
Michael Ottosen saved my day! He explained the work and got my door fixed in about an hour. I will use Precision Garage Door again.
Thank you for sharing your feedback about our team, Michelle! We're so glad our Michael earned 5 stars! We sincerely appreciate you taking the time to tell us about your experience with Precision Garage Door of Raleigh. It was a pleasure serving you! Kind regards, Yani Yough Precision Garage Door Service
Service: General repairs & installation
David Cox
Michael was prompt, helpful, and thorough. Precision got him out to the site the same morning. Great service!
David, we are so happy to hear this. We appreciate your kind words and 5-star review. Precision Garage door was thrilled to get you taken care of. Best regards, Atiya Massey
Service: General repairs & installation
Allen Stephens
Excellent customer service. Although the repair was more expensive than originally anticipated I am confident in the quality of the product and service was excellent. Michael Ottosen was on time, courteous, and efficient with the repair. I am very satisfied with the experience and would use them again.
Thank you for sharing your feedback about our team, Allen! We're so glad our tech earned 5 stars! We sincerely appreciate you taking the time to tell us about your experience with Precision Garage Door of Raleigh. It was a pleasure serving you! Kind regards, Yani Yough Precision Garage Door Service
Service: General repairs & installation
Dave Cozzens
Michael Ottosen was on time and super efficient. My garage door was fixed within one hour! Precision will be my “go to” garage door experts!
Thank you, Dave! We are so grateful for your positive feedback and are delighted that we earned your 5-star rating. We appreciate your business and look forward to serving you again. The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Kind regards, Yani Yough, Precision Garage Door Service
Service: General repairs & installation
Sarah Lyon
Highly recommend Precision Door. Online scheduling was a breeze. I selected an appointment window between 8-12 and their service technician was on the job at 8 sharp. Michael Ottosen was punctual, knowledgeable, friendly and professional. He did exactly what needed to be done to fix our issue and took the time to explain each step. It was a job well done.
Sarah, Thank you for taking the time to share your positive experience with us. We appreciate your feedback and are always happy to help. The Precision Garage Door of Raleigh team is here to serve you anytime you need us. Kind regards, Yani Yough, Precision Garage Door Service
Service: General repairs & installation
Ashley Hopkins
Michael Ottosen was very professional and honest and with me! He got everything that was needed and completed the project quickly and professionally!
Thank you for the 5-star review and kind words, Ashley. We appreciate your feedback and are always happy to help. The Precision Garage Door of Raleigh team is here to serve you anytime. Kind regards, Yani Yough Precision Garage Door Service
Service: General repairs & installation
Larry Holt
Michael Ottosen was extremely professional and efficient. A 5 star experience!
Thank you, Larry! We appreciate your feedback and we're so glad we earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service
Service: General repairs & installation
Earle Fowler
Mr Ottosen is a pro at his work....watched him the entire time, extremely efficient in his craft. I highly recommend as a installer.
That's great to hear, Earle! Thank you for sharing your experience with us and for giving us 5 stars! The Precision Garage Door of Raleigh team is always happy and ready to help. We sincerely appreciate your feedback! Kind regards, Yani Yough Precision Garage Door Service
Service: General repairs & installation
David Sousa
I had a problem syncing a new car garage remote to my garage equipment. Precision had a service tech out within 24 hrs of my call. Scotty Johnson was the assigned tech. He called me to advise he could arrive early. Texted too. Arrived as promised, knew exactly what to do to address the issue, had it fixed within minutes, and was friendly and professional. A truly great service experience. Thank you, very much.
Reviews like this make our day! Thank you for giving us 5 stars, David! We're so glad to hear that you're satisfied with the service you received from Scotty and the Precision Garage Door of Raleigh team. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service
Service: General repairs & installation
Dave Limbird
Michael Ottosen did an amazing job replacing our garage door spring. We called in the morning and everything was fixed right after lunch. Great service!
Thank you for sharing your experience with us and for giving us 5 stars, Kate! We're so glad Michael was able to provide you with excellent service. The Precision Garage Door of Raleigh team is always happy to help! It was a pleasure serving you! Kind regards, Yani Yough Precision Garage Door Service
Service: General repairs & installation
Karen Alexander
Great job by Michael Ottosen. Arrived early, assessed our doors, and made repairs with new hardware and springs. I would definitely use Precision Garage Doors again.
Thank you, Karen! We appreciate your feedback and we're so glad we earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service
Service: General repairs & installation
